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Running head: RESILIENCE IN COLLEGE 1
Resilience and Improving the College Experience
Joan Dunbar
University of Maryland Global Campus
1. Nguyen, T. (2019, March 8). Reading, writing, and
resilience: In the face of a student
mental-health crisis, colleges incorporate wellness into the
curriculum. The
Chronicle of Higher Education, A8+. Retrieved December 4,
2019, from
https://www.chronicle.com
2. Document URL:
http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?direct
=true&db=edsgao&AN=
edsgcl.579342109&site=eds-live&scope=site. Acesso em: 4 dez.
2019.
3. Summary
In his recent article, Reading, writing, and resilience, Terry
Nguyen expresses concerns
about the expectations on college students on and off the
campus. He explores colleges taking a
progressive approach to students’ mental wellness. For example,
he sites University of Southern
California as providing credit for a wellness class with very
little accountability, but a culture of
caring that seems to be missing in the current college
curriculum.
Published in the Chronical of Higher Education, Nguyen’s
audience is largely industry
leaders and change agents in education. Readers can expect
follow-up articles and emerging
research on creating cultures of caring in education that the
article remembers as part of the
Jesuits’ educational experience, but that has not really been part
of mainstream university
curriculum. Nguyen expects psychology departments to lead the
way, with law schools, medical
schools, and social sciences following the trend. The
applications for creating a culture of caring
RESILIENCE IN COLLEGE 2
potentially overlap into other industries where stress impacts
performance, such as the medical
field, or law enforcement.
Though the course is still optional, it is well enrolled. Other
colleges and universities will
look to these early examples as they work to retain students,
building stamina and ultimately
resilience. Apparently, self-reflection and encouraging curiosity
are cornerstones of the highly
collaborative environment. In another example, John Hollway,
associate dean of the University
of Pennsylvania Law School said, “Wellness is a set of life
skills.” He continues, “Those life
skills are legal skills.” UPenn sees the program as part of their
professional responsibility
coursework that third-year law students take. Their wellness
curriculum is founded in resilience
training, optimistic vocabulary training, and stress management.
4. Related to Society/Life
According to a recent CNN article by Christina Walker (July,
2019), there have been 22
high school shootings reported so far in 2019. Such incidents
impact thousands of young people
headed for college and the world of work. Most comprehensive
high schools enroll more than a
1,000 students. Surely, students gathering for an opportunity to
learn are not expecting to be
targets. Obviously, more than just the students attending the
schools where the shootings
occurred are going to be impacted.
Modern American society normalizes violence and despair, so it
is no wonder young
adults, many of whom are experiencing independence for the
first time when they go to college
struggle with mental wellness. Add to the trauma with poverty,
young families, multiple jobs,
and just daily life and it is a wonder such programs have not
been in place before now. Students
facing the prospect of caring for themselves and for their
families find themselves ill-equipped to
handle the stress of a full course-load.
RESILIENCE IN COLLEGE 3
5. Related to Field of Study
Educators, moving forward, will increasingly be trained in
practices of care. Instructional
practice will involve emotional wellness, character education,
and generally dealing with the
impact of living in an overtly violent and published world.
Students must learn how to navigate
the internet safely. They must learn to collaborate with one
another without fear of disapproval.
Teachers and professors will lead the way with compassion and
genuine concern for their
students’ well-being. The examples in the article suggest the
highest caliber learning institutions
are forging the way, but it will be a grass-roots movement at the
classroom level that will really
make a difference in the lives of most students. When
instructors decide to care about the student
before their content, their courses, they will take the first steps
toward integrating mental
wellness into their beloved content.
6. Questions that Remain
1. How will instructional leaders frame mental wellness amid a
rigorous educational
experience?
2. What other stakeholders can be named to help young people
in developing resilience as
they earn a valuable degree?
3. What is the role of the individual student in achieving mental
wellness and building
resilience?
Chapter 16: electrical service
Electrical service
Crucial to today’s business needs
Create a mitigation plan to address:
Monitor the lines and filter out spikes
Provide additional power in case of a brownout or partial outage
Provide sufficient temporary power in case of total outage
Makes transition from normal power supply to emergency power
supply without loss of service
Risk assessment
Electrical problems to monitor:
Voltage sag – commonly known as “brownout”
Voltage spikes
Voltage surge
Electrical Noise
Electrical blackout
Your building’s power system
In the beginning, computer equipment rooms were on their own
electrical system – isolated from the rest
Today, computers are throughout the building sharing power
will other devices as well
Monitoring is needed to ensure the problems are not stemming
from the inside
Building a power protection strategy
Isolate all electronic equipment from power surges by use of
small surge protectors
Use line conditioning units – smoothing out the voltage
variation
Use Uninterruptable Power Supply (UPS) systems for critical
devices
Use electric generators when needed
Physically secure the electrical support equipment
Surge protection
Most common electrical protection device
Items to look for:
Joule ratings
Surge amp ratings
UL 1449 voltage let-through rating
Response time
All-Wire protection
Telephone line support
Clamping voltage
Line conditioning
Ensures that your equipment always received the same steady
voltage
Also screens out noise on the power waveform
Also advised for telephone lines connected to computers
Should be installed between a UPS and power source
Uninterruptible power supplies
Works best in conjunction with surge protection and line
conditioning equipment
Three basic types:
Basic UPS – provides battery backup against power outages
Line Interactive UPS – provides voltage regulation as well as
battery backup
Online UPS – directly between the line power and equipment w/
battery backup
UPS Batteries – provide the power during a blackout
UPS “Size” – determine time to run off of battery when
selecting for critical systems
Uninterruptible power supplies – cont’d
Switching to batteries – battery power begins once UPS
determine incoming voltage has stopped
UPS Locations – mainly data centers/server rooms but can but
located at each workstation
Advanced UPS features – can start an orderly shutdown of
equipment.
UPS Testing – ensure the battery and systems are running
efficiently and prepared for emergency
Power generators
Required for a facility that absolutely must have power
Sizing your generator – determine maximum power needs to get
correct size
Switching time – determine how much time can pass before
generator turns on
Generator testing – conduct regular test to ensure generator
meets are required conditions
Work with Public Utilities
Environment and Regulatory Issues – research to ensure in
compliance
Emergency lighting
Necessary during power outage
Required by state and local laws
Lights should be tested/checked monthly
summary
Electricity is a power and necessary resource for business
operations
In absence of power, we need secondary sources ready as to not
to interfere with business operations
Chapter 15: policies and procedures
Policies and procedures
Well-crafted policies and procedures can guide employees by
explaining to them how to best support organizational recovery
efforts.
Policies and Procedures not intended to replace instructions in
DR/BCP
They are to provide need support
policies
General statement of direction that provide employees guidance
in the shared goal of supporting the organizations’ mission
Have following characteristics:
Present a high-level statement affecting a large part of the
organization
Provide general guidance on the appropriate action
Change infrequently
Tell the “what” and/or “why”
Address major operation issues
Define the goal to be achieved
procedures
Specific instructions on how to perform an activity
Have following characteristics:
Present a detailed statement affecting a specific part of the
organization
Provide detailed instruction on the appropriate action
Can change frequently
Tell the “how” and/or “who”
Address a particular process
Define the specific result to be achieved.
Creating and managing policies and procedures
Policy authority and responsibility
Policy creation and approval process
Organization and format
Implementing policies
Policy maintenance
Determining what needs a policy
Policies reinforce what’s important to the organization
Benefits of a well-crafter policy:
Ensuring regulatory compliance
Providing consistency in operations
Preventing ambiguity about how to handle certain situations
Promoting harmony in the workplace
Managing risks
Establishing a basis for continuous improvement
Providing legal protection
Business continuity planning policy
BCP Policy Introduction
BCP Policy Scope
BCP Policy History
BCP Policy
Identify Critical Resources and Processes
Create a BCP
Maintain and Test the Plan
Training
BCP Policy Authority
Policies that may affect
disaster recovery
Attendance policy
Sick leave policy
After-hours entry policy
Payroll policy
Work-from-home policy
Vacation policy
Employee Assistance Program (EAP) policy
Records destruction and data retention policy
Social media policy
Purchasing policy
summary
Policies and procedures are a critical component of the recovery
effort
They provide the guidance needed that is not specifically
covered in the DR/BCP
All policies should be reviewed on a regular basis
Assignment 1: Issue Exploration
Top of Form
Hide Assignment Information
Turnitin®
This assignment will be submitted to Turnitin®.
Instructions
Task: Identify a news article that discusses a current event or
social issue that relates to your field of study. Follow the
instructions below to explain the issue, provide an additional
example of the issue, connect the issue to your field of study,
and pose questions about the issue. See the Model for an
example.
Source: One news article, available through the UMGC Library,
published within the past 12 months.
Length: Responses to individual questions should follow the
guidelines below, and the entire completed assignment should
be at least 700 words.
Due date and grading: This assignment is due by the end of
Week 2. It will be graded with a rubric and will count for 10%
of your course grade. To view the grading rubric, please access
the assignment through the Assignments area of the classroom.
Outcomes you should achieve by completing this assignment
As you complete the tasks required for this assignment, you will
be working toward several of the course outcomes:
· Begin the writing process by exploring a topic (Relates to
course outcome 1)
· Compose paragraphs that explain an event or issue (Relates to
course outcome 2)
· Demonstrate accurate grammar and mechanics in writing
(Relates to course outcome 3)
· Identify a recent and reliable news source and provide APA
documentation (Relates to course outcome 4)
Formatting your assignment
Incorporate these elements of APA style:
· Use one-inch margins.
· Double space.
· Use an easy-to-read font between 10-point and 12-point.
Note: Title page is not required, but make sure you include your
name and a title that reflects your topic at the top of the first
page.
Number your answers and/or include the assignment questions
so your instructor can see that you addressed each part of the
assignment.
Respond to each of the following.
1. Provide an APA-style reference for the news article you
selected. The format for the reference is as follows:
Author, A. A. (Year, Month Day). Title of article in sentence
case. Title of Newspaper in Title Case and Italics. Retrieved
from http://www.newspaperhomepage.com
Although the news article should be available through the
UMGC Library, provide the URL directly to the newspaper that
published the article. An APA reference entry does not link to a
library database record. It does include the URL of the
newspaper homepage, such as https://www.washingtonpost.com
2. For your instructor's reference, provide the URL to the
article in the UMGC Library. This will be listed as "Document
URL" in the library record:
3. Summarize the article. Explain the event or issue covered in
the article, assuming your reader has little or no prior
knowledge of it. Answer in 1-2 paragraphs.
4. Describe a specific real-life situation (other than one
discussed in your news article) where the issue at hand has been
observed. This could be something that happened to you or
someone you know, or it could be a related event in the news.
Explain the connection to the event or issue in your news
article. Answer in 1-2 paragraphs.
5. What is your field of study and how do you see it relating to
the event or issue in your news article? Answer in one
paragraph.
6. What do you want to know about the issue or event in your
news article? List two or more questions that you could pursue
as part of your research. Though you are listing two or more
questions here, your research should ultimately be focused on a
single guiding question.
Due Date
Mar 29, 2020 11:59 PM
Bottom of Form

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  • 1. Running head: RESILIENCE IN COLLEGE 1 Resilience and Improving the College Experience Joan Dunbar University of Maryland Global Campus 1. Nguyen, T. (2019, March 8). Reading, writing, and resilience: In the face of a student mental-health crisis, colleges incorporate wellness into the curriculum. The Chronicle of Higher Education, A8+. Retrieved December 4, 2019, from https://www.chronicle.com 2. Document URL: http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?direct =true&db=edsgao&AN= edsgcl.579342109&site=eds-live&scope=site. Acesso em: 4 dez. 2019.
  • 2. 3. Summary In his recent article, Reading, writing, and resilience, Terry Nguyen expresses concerns about the expectations on college students on and off the campus. He explores colleges taking a progressive approach to students’ mental wellness. For example, he sites University of Southern California as providing credit for a wellness class with very little accountability, but a culture of caring that seems to be missing in the current college curriculum. Published in the Chronical of Higher Education, Nguyen’s audience is largely industry leaders and change agents in education. Readers can expect follow-up articles and emerging research on creating cultures of caring in education that the article remembers as part of the Jesuits’ educational experience, but that has not really been part of mainstream university curriculum. Nguyen expects psychology departments to lead the way, with law schools, medical schools, and social sciences following the trend. The applications for creating a culture of caring
  • 3. RESILIENCE IN COLLEGE 2 potentially overlap into other industries where stress impacts performance, such as the medical field, or law enforcement. Though the course is still optional, it is well enrolled. Other colleges and universities will look to these early examples as they work to retain students, building stamina and ultimately resilience. Apparently, self-reflection and encouraging curiosity are cornerstones of the highly collaborative environment. In another example, John Hollway, associate dean of the University of Pennsylvania Law School said, “Wellness is a set of life skills.” He continues, “Those life skills are legal skills.” UPenn sees the program as part of their professional responsibility coursework that third-year law students take. Their wellness curriculum is founded in resilience training, optimistic vocabulary training, and stress management. 4. Related to Society/Life According to a recent CNN article by Christina Walker (July,
  • 4. 2019), there have been 22 high school shootings reported so far in 2019. Such incidents impact thousands of young people headed for college and the world of work. Most comprehensive high schools enroll more than a 1,000 students. Surely, students gathering for an opportunity to learn are not expecting to be targets. Obviously, more than just the students attending the schools where the shootings occurred are going to be impacted. Modern American society normalizes violence and despair, so it is no wonder young adults, many of whom are experiencing independence for the first time when they go to college struggle with mental wellness. Add to the trauma with poverty, young families, multiple jobs, and just daily life and it is a wonder such programs have not been in place before now. Students facing the prospect of caring for themselves and for their families find themselves ill-equipped to handle the stress of a full course-load. RESILIENCE IN COLLEGE 3
  • 5. 5. Related to Field of Study Educators, moving forward, will increasingly be trained in practices of care. Instructional practice will involve emotional wellness, character education, and generally dealing with the impact of living in an overtly violent and published world. Students must learn how to navigate the internet safely. They must learn to collaborate with one another without fear of disapproval. Teachers and professors will lead the way with compassion and genuine concern for their students’ well-being. The examples in the article suggest the highest caliber learning institutions are forging the way, but it will be a grass-roots movement at the classroom level that will really make a difference in the lives of most students. When instructors decide to care about the student before their content, their courses, they will take the first steps toward integrating mental wellness into their beloved content. 6. Questions that Remain 1. How will instructional leaders frame mental wellness amid a
  • 6. rigorous educational experience? 2. What other stakeholders can be named to help young people in developing resilience as they earn a valuable degree? 3. What is the role of the individual student in achieving mental wellness and building resilience? Chapter 16: electrical service Electrical service Crucial to today’s business needs Create a mitigation plan to address: Monitor the lines and filter out spikes Provide additional power in case of a brownout or partial outage
  • 7. Provide sufficient temporary power in case of total outage Makes transition from normal power supply to emergency power supply without loss of service Risk assessment Electrical problems to monitor: Voltage sag – commonly known as “brownout” Voltage spikes Voltage surge Electrical Noise Electrical blackout Your building’s power system In the beginning, computer equipment rooms were on their own electrical system – isolated from the rest Today, computers are throughout the building sharing power will other devices as well Monitoring is needed to ensure the problems are not stemming from the inside
  • 8. Building a power protection strategy Isolate all electronic equipment from power surges by use of small surge protectors Use line conditioning units – smoothing out the voltage variation Use Uninterruptable Power Supply (UPS) systems for critical devices Use electric generators when needed Physically secure the electrical support equipment Surge protection Most common electrical protection device Items to look for:
  • 9. Joule ratings Surge amp ratings UL 1449 voltage let-through rating Response time All-Wire protection Telephone line support Clamping voltage Line conditioning Ensures that your equipment always received the same steady voltage Also screens out noise on the power waveform
  • 10. Also advised for telephone lines connected to computers Should be installed between a UPS and power source Uninterruptible power supplies Works best in conjunction with surge protection and line conditioning equipment Three basic types: Basic UPS – provides battery backup against power outages Line Interactive UPS – provides voltage regulation as well as battery backup Online UPS – directly between the line power and equipment w/ battery backup UPS Batteries – provide the power during a blackout UPS “Size” – determine time to run off of battery when selecting for critical systems
  • 11. Uninterruptible power supplies – cont’d Switching to batteries – battery power begins once UPS determine incoming voltage has stopped UPS Locations – mainly data centers/server rooms but can but located at each workstation Advanced UPS features – can start an orderly shutdown of equipment. UPS Testing – ensure the battery and systems are running efficiently and prepared for emergency Power generators Required for a facility that absolutely must have power Sizing your generator – determine maximum power needs to get correct size
  • 12. Switching time – determine how much time can pass before generator turns on Generator testing – conduct regular test to ensure generator meets are required conditions Work with Public Utilities Environment and Regulatory Issues – research to ensure in compliance Emergency lighting Necessary during power outage Required by state and local laws Lights should be tested/checked monthly summary Electricity is a power and necessary resource for business operations
  • 13. In absence of power, we need secondary sources ready as to not to interfere with business operations Chapter 15: policies and procedures Policies and procedures Well-crafted policies and procedures can guide employees by explaining to them how to best support organizational recovery efforts. Policies and Procedures not intended to replace instructions in DR/BCP They are to provide need support policies General statement of direction that provide employees guidance in the shared goal of supporting the organizations’ mission
  • 14. Have following characteristics: Present a high-level statement affecting a large part of the organization Provide general guidance on the appropriate action Change infrequently Tell the “what” and/or “why” Address major operation issues Define the goal to be achieved procedures Specific instructions on how to perform an activity Have following characteristics: Present a detailed statement affecting a specific part of the
  • 15. organization Provide detailed instruction on the appropriate action Can change frequently Tell the “how” and/or “who” Address a particular process Define the specific result to be achieved. Creating and managing policies and procedures Policy authority and responsibility Policy creation and approval process Organization and format Implementing policies
  • 16. Policy maintenance Determining what needs a policy Policies reinforce what’s important to the organization Benefits of a well-crafter policy: Ensuring regulatory compliance Providing consistency in operations Preventing ambiguity about how to handle certain situations Promoting harmony in the workplace Managing risks Establishing a basis for continuous improvement Providing legal protection
  • 17. Business continuity planning policy BCP Policy Introduction BCP Policy Scope BCP Policy History BCP Policy Identify Critical Resources and Processes Create a BCP Maintain and Test the Plan Training BCP Policy Authority
  • 18. Policies that may affect disaster recovery Attendance policy Sick leave policy After-hours entry policy Payroll policy Work-from-home policy Vacation policy Employee Assistance Program (EAP) policy Records destruction and data retention policy Social media policy Purchasing policy summary
  • 19. Policies and procedures are a critical component of the recovery effort They provide the guidance needed that is not specifically covered in the DR/BCP All policies should be reviewed on a regular basis Assignment 1: Issue Exploration Top of Form Hide Assignment Information Turnitin® This assignment will be submitted to Turnitin®. Instructions Task: Identify a news article that discusses a current event or social issue that relates to your field of study. Follow the instructions below to explain the issue, provide an additional example of the issue, connect the issue to your field of study, and pose questions about the issue. See the Model for an example. Source: One news article, available through the UMGC Library, published within the past 12 months. Length: Responses to individual questions should follow the guidelines below, and the entire completed assignment should be at least 700 words. Due date and grading: This assignment is due by the end of Week 2. It will be graded with a rubric and will count for 10% of your course grade. To view the grading rubric, please access
  • 20. the assignment through the Assignments area of the classroom. Outcomes you should achieve by completing this assignment As you complete the tasks required for this assignment, you will be working toward several of the course outcomes: · Begin the writing process by exploring a topic (Relates to course outcome 1) · Compose paragraphs that explain an event or issue (Relates to course outcome 2) · Demonstrate accurate grammar and mechanics in writing (Relates to course outcome 3) · Identify a recent and reliable news source and provide APA documentation (Relates to course outcome 4) Formatting your assignment Incorporate these elements of APA style: · Use one-inch margins. · Double space. · Use an easy-to-read font between 10-point and 12-point. Note: Title page is not required, but make sure you include your name and a title that reflects your topic at the top of the first page. Number your answers and/or include the assignment questions so your instructor can see that you addressed each part of the assignment. Respond to each of the following. 1. Provide an APA-style reference for the news article you selected. The format for the reference is as follows: Author, A. A. (Year, Month Day). Title of article in sentence case. Title of Newspaper in Title Case and Italics. Retrieved from http://www.newspaperhomepage.com Although the news article should be available through the UMGC Library, provide the URL directly to the newspaper that published the article. An APA reference entry does not link to a library database record. It does include the URL of the newspaper homepage, such as https://www.washingtonpost.com 2. For your instructor's reference, provide the URL to the article in the UMGC Library. This will be listed as "Document
  • 21. URL" in the library record: 3. Summarize the article. Explain the event or issue covered in the article, assuming your reader has little or no prior knowledge of it. Answer in 1-2 paragraphs. 4. Describe a specific real-life situation (other than one discussed in your news article) where the issue at hand has been observed. This could be something that happened to you or someone you know, or it could be a related event in the news. Explain the connection to the event or issue in your news article. Answer in 1-2 paragraphs. 5. What is your field of study and how do you see it relating to the event or issue in your news article? Answer in one paragraph. 6. What do you want to know about the issue or event in your news article? List two or more questions that you could pursue as part of your research. Though you are listing two or more questions here, your research should ultimately be focused on a single guiding question. Due Date Mar 29, 2020 11:59 PM Bottom of Form