The document summarizes key points from presentations at the 8th annual EuroIA conference on information architecture, user experience, and interaction design. It discusses workshops on visualizing information effectively, common frustrations with work systems and bureaucracy, and identifying important user tasks on websites. Resources mentioned include books, websites, and decks of cards with insights on human behavior and design suggestions. The document encourages applying concepts from the conference like rapid testing, recommender systems, and design thinking to customer experience design.
Get customer insights and track behaviour using social media data.
Fagligt Oplæg om ‘Big Data & Social Media’ med fokus på, hvordan man kan bruge big data fra de sociale medier til at få indsigt i kundeadfærd, og hvordan løsninger, processer og produkter kan designes.
For our twenty-fourth Civic User Testing Group (CUTGroup) session, we tested OpenGrid– an open-source interface developed by the City of Chicago that allows residents to search for, interact with and visualize City of Chicago’s datasets.
Get customer insights and track behaviour using social media data.
Fagligt Oplæg om ‘Big Data & Social Media’ med fokus på, hvordan man kan bruge big data fra de sociale medier til at få indsigt i kundeadfærd, og hvordan løsninger, processer og produkter kan designes.
For our twenty-fourth Civic User Testing Group (CUTGroup) session, we tested OpenGrid– an open-source interface developed by the City of Chicago that allows residents to search for, interact with and visualize City of Chicago’s datasets.
Delivered at Uxify http://uxify.net/ on 19 June 2015, the talk explores the current understanding of habits, gives examples of how software helps users maintain habits or prevent them from doing it. Finally the presentation argues that it is the job of the designer to take into consideration user habits and design around or towards them.
Usability for Government: improving service deliveryRuth Ellison
This 'Usability for Government: improving service delivery' was presented at the Local Government Web Network Conference 2008, in Sydney. This presentation highlights the importance of usability and user-centred design and provide practical tips for improving much more than just the look and feel of your website.
Fixing data science & Accelerating Artificial Super Intelligence DevelopmentManojKumarR41
This presentation discusses Challenges, Problems, Issues, Measures, Mistakes, Opportunities, Ideas, Technologies, Research and Visions around Data Science
HashGraph, Data Mesh, Data Trajectories, Citrix HDX and Anonos BigPrivacy
Combination of these 5 and few other ideas will ultimately lead us to the VGB Platform. Will soon come up with other document explaining the vision and how exactly work on the vision to gradually develop this Platform, which fixes Data Science Efforts Globally.
Personalized Search-Building a prototype to infer the user's interestTom Burgmans
In the world of Search, understanding the intend of the user is often seen as the holy grail. When a user performs multiple search and click actions while having a conversation with the search engine, then this behavior reveals a piece of her/his interest. A search engine that is aware of the user’s interest is able to add a personal layer in its responses and this could add a new dimension of accuracy and value to a search implementation. But what technology does it take to build it? What data is needed? How well does it really work? This presentation describes the journey to find a practical implementation of a recommendation engine. It answers all the questions above and more. We’ll guide you through the lessons learned while creating an engine that generates potentially interesting items for the user based on collaborative filtering and anomaly detection. We’ll demonstrate a prototype where even a minimal set of user actions could lead to a personalized search experience.
Is big data handicapped by "design"? Seven design principles for communicatin...Zach Gemignani
Is big data handicapped by "design"? This presentation shares the seven design principles for effective data communication. Good and bad examples for data visualizations highlight the choices designers make in helping non-analytical audiences understand the meaning in data.
Retargeting is one of the most effective means of reaching and converting visitors to your site, but it's even more effective when augmented with data mined from social media resources.
Disrupting technologies like Data Science and Knowledge Automation are projected to have an economic impact of trillions of dollars in the next decade.
This presentation was given at the Dallas Tableau User Group on Oct 29, 2103 and
Big Data Applications & Analytics Motivation: Big Data and the Cloud; Centerp...Geoffrey Fox
Motivating Introduction to MOOC on Big Data from an applications point of view https://bigdatacoursespring2014.appspot.com/course
Course says:
Geoffrey motivates the study of X-informatics by describing data science and clouds. He starts with striking examples of the data deluge with examples from research, business and the consumer. The growing number of jobs in data science is highlighted. He describes industry trend in both clouds and big data.
He introduces the cloud computing model developed at amazing speed by industry. The 4 paradigms of scientific research are described with growing importance of data oriented version. He covers 3 major X-informatics areas: Physics, e-Commerce and Web Search followed by a broad discussion of cloud applications. Parallel computing in general and particular features of MapReduce are described. He comments on a data science education and the benefits of using MOOC's.
Big Data Applications & Analytics Motivation: Big Data and the Cloud; Center...Geoffrey Fox
Motivating Introduction to MOOC on Big Data from an applications point of view https://bigdatacoursespring2014.appspot.com/course
Course says:
Geoffrey motivates the study of X-informatics by describing data science and clouds. He starts with striking examples of the data deluge with examples from research, business and the consumer. The growing number of jobs in data science is highlighted. He describes industry trend in both clouds and big data.
He introduces the cloud computing model developed at amazing speed by industry. The 4 paradigms of scientific research are described with growing importance of data oriented version. He covers 3 major X-informatics areas: Physics, e-Commerce and Web Search followed by a broad discussion of cloud applications. Parallel computing in general and particular features of MapReduce are described. He comments on a data science education and the benefits of using MOOC's.
What is Data Science, applications of machine learning, how to start a career in this exciting field. As presented at a session for Delaware Tech Meetup.
Challenges and Opportunities for Mainstream Enterprise Social Computing Lee Bryant
This is the talk I gave to the Unicom 2008 Social Tools Conference "Beyond Web 2.0" in London, February 2008.
The first minute of audio is missing, so you are spared my introductions ;-)
Keynote by Seth Grimes, presented at the Knowledge Extraction from Social Media workshop, November 12, 2012, preceding the International Semantic Web Conference
Delivered at Uxify http://uxify.net/ on 19 June 2015, the talk explores the current understanding of habits, gives examples of how software helps users maintain habits or prevent them from doing it. Finally the presentation argues that it is the job of the designer to take into consideration user habits and design around or towards them.
Usability for Government: improving service deliveryRuth Ellison
This 'Usability for Government: improving service delivery' was presented at the Local Government Web Network Conference 2008, in Sydney. This presentation highlights the importance of usability and user-centred design and provide practical tips for improving much more than just the look and feel of your website.
Fixing data science & Accelerating Artificial Super Intelligence DevelopmentManojKumarR41
This presentation discusses Challenges, Problems, Issues, Measures, Mistakes, Opportunities, Ideas, Technologies, Research and Visions around Data Science
HashGraph, Data Mesh, Data Trajectories, Citrix HDX and Anonos BigPrivacy
Combination of these 5 and few other ideas will ultimately lead us to the VGB Platform. Will soon come up with other document explaining the vision and how exactly work on the vision to gradually develop this Platform, which fixes Data Science Efforts Globally.
Personalized Search-Building a prototype to infer the user's interestTom Burgmans
In the world of Search, understanding the intend of the user is often seen as the holy grail. When a user performs multiple search and click actions while having a conversation with the search engine, then this behavior reveals a piece of her/his interest. A search engine that is aware of the user’s interest is able to add a personal layer in its responses and this could add a new dimension of accuracy and value to a search implementation. But what technology does it take to build it? What data is needed? How well does it really work? This presentation describes the journey to find a practical implementation of a recommendation engine. It answers all the questions above and more. We’ll guide you through the lessons learned while creating an engine that generates potentially interesting items for the user based on collaborative filtering and anomaly detection. We’ll demonstrate a prototype where even a minimal set of user actions could lead to a personalized search experience.
Is big data handicapped by "design"? Seven design principles for communicatin...Zach Gemignani
Is big data handicapped by "design"? This presentation shares the seven design principles for effective data communication. Good and bad examples for data visualizations highlight the choices designers make in helping non-analytical audiences understand the meaning in data.
Retargeting is one of the most effective means of reaching and converting visitors to your site, but it's even more effective when augmented with data mined from social media resources.
Disrupting technologies like Data Science and Knowledge Automation are projected to have an economic impact of trillions of dollars in the next decade.
This presentation was given at the Dallas Tableau User Group on Oct 29, 2103 and
Big Data Applications & Analytics Motivation: Big Data and the Cloud; Centerp...Geoffrey Fox
Motivating Introduction to MOOC on Big Data from an applications point of view https://bigdatacoursespring2014.appspot.com/course
Course says:
Geoffrey motivates the study of X-informatics by describing data science and clouds. He starts with striking examples of the data deluge with examples from research, business and the consumer. The growing number of jobs in data science is highlighted. He describes industry trend in both clouds and big data.
He introduces the cloud computing model developed at amazing speed by industry. The 4 paradigms of scientific research are described with growing importance of data oriented version. He covers 3 major X-informatics areas: Physics, e-Commerce and Web Search followed by a broad discussion of cloud applications. Parallel computing in general and particular features of MapReduce are described. He comments on a data science education and the benefits of using MOOC's.
Big Data Applications & Analytics Motivation: Big Data and the Cloud; Center...Geoffrey Fox
Motivating Introduction to MOOC on Big Data from an applications point of view https://bigdatacoursespring2014.appspot.com/course
Course says:
Geoffrey motivates the study of X-informatics by describing data science and clouds. He starts with striking examples of the data deluge with examples from research, business and the consumer. The growing number of jobs in data science is highlighted. He describes industry trend in both clouds and big data.
He introduces the cloud computing model developed at amazing speed by industry. The 4 paradigms of scientific research are described with growing importance of data oriented version. He covers 3 major X-informatics areas: Physics, e-Commerce and Web Search followed by a broad discussion of cloud applications. Parallel computing in general and particular features of MapReduce are described. He comments on a data science education and the benefits of using MOOC's.
What is Data Science, applications of machine learning, how to start a career in this exciting field. As presented at a session for Delaware Tech Meetup.
Challenges and Opportunities for Mainstream Enterprise Social Computing Lee Bryant
This is the talk I gave to the Unicom 2008 Social Tools Conference "Beyond Web 2.0" in London, February 2008.
The first minute of audio is missing, so you are spared my introductions ;-)
Keynote by Seth Grimes, presented at the Knowledge Extraction from Social Media workshop, November 12, 2012, preceding the International Semantic Web Conference
How can we mine, analyse and visualise the Social Web?
In this lecture, you will learn about mining social web data for analysis. Data preparation and gathering basic statistics on your data.
Over the last few years we have observed the emergence of hybrid human-machine information systems which are able to both scale over large amount of data as well as to maintain high-quality data processing intrinsic in human intelligence.
In this talk I will focus on the use of human intelligence at scale by means of crowdsourcing to deal with Big Data problems. We will look specifically on how to deal with the variety in data by means of Human Computation still being able to operate with a large data volume.
First, I will introduce the area of micro-task crowdsourcing also providing an overview of different research challenges that needs to be tackled to enable large-scale hybrid human-machine information systems. Next, I will provide examples of such hybrid systems for entity linking and disambiguation using crowdsourcing and a graph of linked entities as background corpus. I will describe how keyword query understanding can be crowdsourced to build search engines that can answer rare complex queries. Finally, I will present new techniques that allow to improve the quality of crowdsourced information system components by means of push crowdsourcing.
Lecture 5: Mining, Analysis and VisualisationMarieke van Erp
This is the fourth lecture in the Social Web course at the VU University Amsterdam
Visit the website for more information: <a>Social Web 2012</a>
Where are my predictions? I needed them yesterday!(A recipe for Automated Dat...eRic Choo
- A pinch of Data Science
- A teaspoon of Machine Learning
- A tablespoon of Data Science use-cases
- A dash of Automated Machines Learning
- And a cup of underlying infrastructure - Hadoop
Usability Testing for Technical WritersDimiter Simov
Slides from a talk delivered at tcworld 2020 - definition of usability and usability testing, tips for doing usability testing, examples from testing documentation with users
Presentation at the OOUX Happy Hour
Imagine "to run." You probably see in your mind yourself running, or an athlete crossing the finish line, or a cheetah chasing a gazelle.
We need an object to show an action.
Our perception of the world is built on objects that we can interact with—touch, see, export, etc. These objects have properties—large, blue, nice. We are so object-oriented, that we objectify even abstract notions! "Liberty" is a woman waving a flag or holding a torch. "Democracy" can be "built" or "destroyed"—just like a bridge or a building.
Our languages is object-oriented, so it's no surprise that we have object-oriented programming, object-oriented analysis and design, object-oriented UX, and object-oriented content.
Here we are talking about object-oriented DOCUMENTATION!
Are you ready for user feedback - tcworld India-2017Dimiter Simov
Delivered at tcworld India 2017, Bengaluru
---
This presentation shares the experience of the SAP Cloud Platform (https://cloudplatform.sap.com/index.html) documentation team with user feedback. It is an improved version of https://www.slideshare.net/dsimov/are-you-ready-for-user-feedback.
Here our data already shows that through user feedback you can actually improve the documentation.
Delivered at tekom 2016, Stuttgart
---
Having a feedback channel in documentation is great. You set it up. Feedback starts flowing. Then comes the fun of having real comments and some surprises as users give feedback you have not anticipated. There is also the responsibility of handling the feedback and responding to your customers.
This session is about the story of the SAP HANA Cloud Platfrom documentation team using its own feedback service and learning valuable lessons on the way. The session discusses integration challenges and implementation details as well as processing and responding to feedback.
ISTA 2016. Season 4 of soft performance. This talk is a walk through some of the laws and principles of usability and human-computer interactrion: Occam’s razor, Conway's law, Jakob's law, Moore's law, Wirth's law, Hick's law, Miller’s law, Zipf’s law,
Don’t make me think, and Norman's law.
Overview of the basic metrics for measuring the usability dimensions of effectiveness, efficiency, and satisfaction. Discussed metrics are task time, orientation, effort, errors, learnability, and usability. Some specific methods are presented and examples are provided.
The slides are from 19 Nov 2015, my talk at ISTA 2015 https://istacon.org/Home/Session/538e4223-a158-45a1-8d99-f6dfc018367b
A UX Journey from Documentation to… DocumentationDimiter Simov
Delivered at Evolution of Technical Communication 2015 http://etc-conference.eu/.
This talk claims that Documentation is one of the spokes of the UX umbrella and also that Documentation can benefit from a UX-centered approach. The session shows some examples of how certain techniques from the UX practitioner's toolbox can be applied to documentation.
We interact with websites, applications, and devices. Our productivity depends on the robustness, speed, load tolerance, connectivity… things that we all measure and monitor. Turn your back on these for half an hour, face the soft factor of messaging, and learn how to boost the performance of your product.
Error messages, system messages, status messages, informational messages, warning messages, feedback messages, inline messages…
Interactions with websites, applications, and devices are peppered with messages - the things communicate with their users. Sometimes people understand the messages, sometimes they remain wondering. There are cases they do not even notice a message was shown. In other occasions they feel frustrated, amused, or mad. Violence against the machine might occur.
This talk from http://www.uxsofia.com/en/ takes a look at messages and:
- Discusses the points of view of users, developer s, designers, and businesses.
- Shows examples.
- Gives practical pieces of advice on writing messages: how and whether or not to.
When thinking about performance we should definitely take objective metrics and strive to make our systems faster, more reliable, and more robust. We should also pay attention to the soft side of performance – the user perception – as how users perceive the performance of a system is the ultimate measure of the real performance of that system and thus a significant factor for the success of the system.
Presented at ISTA 2013 http://istabg.org/soft-performance-2/, UXify 2014 http://uxify.org/uxify-conf/schedule#tracktwo
Кратко представяне на ползваемостта и тестване за ползваемост с потребители пред учителите-новатори от www.teacher.bg. Дават се примери от училищни сайтове за начална страница, навигация, връзки и съдържание.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Top Israeli Products and Brands - Plan it israel.pdf
EuroIA 2012 highlights
1. 27 – 29 September 2012
highlights
presented by Dimiter Simov (Jimmy)
2. About EuroIA
• annual, 8th edition
• topics: information
architecture, user
experience, usability, interaction
design… (just do not define the
thing)
• presenters: everybody has a chance
6. Workshop goals:
• present information in useful and
engaging ways
• present information in different
ways
• existing patterns for presenting
information
• Tips, approach, resources
14. What is important for users?
• megapixels
• brand
• price range
Really?!
source: http://www.poetpainter.com/
15. Is it not rather:
• user reviews
• quality (indicated by price)
• release date
• in-depth professional reviews
• actual photos
• appearance in search results
16. A possible approach by three
dimensions: timeline, user
reviews, and popularity
source: http://www.poetpainter.com/
17. Myths
• Because the data is dynamic, we
can't do really cool visual displays
• Visualizations are driven only by
numeric data
• I don't have the graphic design skills
to do something cool like that
source: http://www.poetpainter.com/
21. Feeling for stress and psychological
pressure at work more than doubled
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
22. Biggest sources of frustration at work:
1. Internet
2. Computer
3. Printer
4. Boss
5. Meetings
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
23. The average Swedish employee looses
2 hours a week on IT-related issues.
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
25. Symptoms:
1. Many different systems
2. Fast introduction of new systems
3. Vigilance (virus protection,
upgrades, passwords…)
4. No training
5. Controlled by the system
6. Overburdened by administrative
systems
26. Enter Cyril Northcote Parkinson
a bureaucracy will grow
"naturally" each year with 6 %
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
27. The average annual growth of the
administration in universities in
Sweden is 6 %.
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
29. Recipe:
1. Observe users
• At least once every six weeks
• every member of the team
• for at least two days
• watches users use the system and
do everything they do at work
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
30. Recipe
2. Offer consumer-grade usability
• make the systems used at work
• as pleasant and easy to use
• as the systems people choose to
download into their smartphones
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
31. Recipe
3. Do good
• more:
freedom, empowerment, trust, self-
organizing
• less: control and distrust
source: https://speakerdeck.com/u/jonas_blind_hen/p/stupid-bloody-system
32. Agenda:
• Visualizing information
• Stupid bloody system
• Dirty magnet
• Resources
35. Places
Populated Large Metro
FVCS
Area Area
Capital Cities
Of Canada
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
36. Useless
Links
Knowledge
Resources Tools
Base
Infinity &
Beyond FAQS Slow Links
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
37. Customer top tasks
What do users do on a website?
A few tasks account for most of the
activities of users.
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
38. The Organization for Economic Co-
operation and Development (OECD)
mission = promote policies that will
improve the economic and social well-
being of people around the world
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
39. What do users do at www.oecd.org?
Country surveys /
49 reviews / reports
Compare country
statistical data
Statistics on one
particular topic
Browse a
publication
online for f…
6
11 source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
40. everything
is on the homepage
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
42. How did they find out the top tasks?
they asked
source: Gerry McGovern, The Dirty Magnet, http://www.customercarewords.com/
43. Agenda:
• Visualizing information
• Stupid bloody system
• Dirty magnet
• Resources
44. In summary:
• To visualize information: identify
opportunity, dimensions, and nodes
of information
• To fight bureaucracy 2.0: observe
users and offer consumer-grade
usability
• To avoid dirty magnets and deliver
what users really want: identify user
tasks, especially the top ones
45. There was much more at EuroIA
• RITE = Rapid Iterative Testing and
Evaluation
• Recommender systems help fight
choice overload
• Beauty and usability
• Wicked problems and design thinking
for customer experience design
• …
46. Some resources
• Pervasive Information Architecture:
Designing Cross-Channel User
Experiences, by Andrea Resmini
books24x7: http://skillport.books24x7.com/toc.aspx?bookid=41870
amazon: http://www.amazon.com/Pervasive-Information-Architecture-Cross-Channel-
Experiences/dp/0123820944/
• Usable Usability: Simple Steps for
Making Stuff Better, by Eric Reiss
amazon: http://www.amazon.com/Usable-Usability-Simple-Making-Better/dp/1118185471/
47. • The Stranger's Long Neck: How to
Deliver What Your Customers Really
Want Online, by Gerry McGovern
amazon: http://www.amazon.com/Strangers-Long-Neck-Deliver-Customers/dp/1408114429/
• Seductive Interaction Design:
Creating Playful, Fun, and Effective
User Experiences, by Stephen P.
Anderson
amazon: http://www.amazon.com/Seductive-Interaction-Design-Effective-
Experiences/dp/0321725522/
48. http://getmentalnotes.com/
A deck of 52 cards
Each card is an insight into
human behavior and a suggestion to
apply this to the design of sites and
applications.