Essentials of-communication
•Download as PPTX, PDF•
0 likes•173 views
The document discusses various communication media and barriers to effective communication. It describes verbal communication as either oral (spoken) or written. Oral communication includes conversations and presentations while written includes emails and reports. Non-verbal communication encompasses body language, gestures, facial expressions, eye contact, posture, touching, dress and paralanguage. Some key differences between oral and written communication are discussed. Barriers to clear communication mentioned include physical, semantic and psychological factors like noise, language, perceptions and listening habits.
Report
Share
Report
Share
Recommended
Organization Structure
This document discusses organizational structures and their key characteristics. It defines an organization as a social unit of people systematically structured to meet goals on an ongoing basis. All organizations have a management structure that determines relationships and allocates roles. There are four main types of organizational structures: tall, flat, virtual, and boundaryless. Tall structures have many management levels and a strict chain of command, while flat structures empower employees with broader responsibilities and more autonomy. Virtual structures use technology to connect people who primarily interact electronically. Boundaryless structures are highly flexible and collaborative with fewer predefined boundaries. Organizational structures impact effectiveness, efficiency, communication, and overall success.
Communication in an_organisation
This document discusses communication in organizations. It outlines the importance of communication for getting work done through people, maintaining a cordial environment, and enhancing efficiency. It describes different types of communication like internal and external, as well as formal and informal channels like vertical, horizontal, lateral, and grapevine communication. The modes of communication discussed include oral methods like face-to-face interactions, telephone calls, and meetings, as well as written methods like emails, memos, letters, and reports. Effective communication in organizations requires utilizing multiple channels, choosing the appropriate channel and mode, adopting a flexible approach, and keeping an open mind.
Teamwork and team building capacity of Nepalese managers: An Analysis of Emer...
The roles of teaming in any organization do not
require any lengthy expression. Without teaming
up of the employees hardly organizations achieve
any success. The major purpose of organizations to
meet competitive challenges of these days, become
far from reach in the absence of effective teams led
by efficient manager. This article addresses issues
on how far Nepalese managers are successful
in building teams in their organizations, what
factors are responsible for successful operations of
teams, how Nepalese managers are different from
managers of other Countries in this regard. The
methodology uses both primary and secondary
data. Research approach is qualitative as well as
quantitative (mixed approach).
Organising - MANAGEMENT PROCESS
The document discusses the management process of organizing. It describes organizing as involving dividing work into departments, establishing authority relationships between departments, and defining roles and responsibilities. The key aspects of organizing covered are departmentation, hierarchy development, and establishing relationships between groups. The overall process involves identifying activities, grouping similar activities into departments, classifying authority levels through the hierarchy, and coordinating authority and responsibility.
Stu R C8e Ch13 12
The document outlines key topics in organizational change including defining change, forces for change, views of the change process, managing change, issues in change management, and stimulating innovation. It discusses Lewin's three-step model of the change process as unfreezing, changing, and refreezing. Managers face both internal and external forces for change and can change an organization's structure, technology, or workforce. Resistance to change stems from uncertainty and loss of status quo but can be managed.
Organizational communication 2
Organizational communication is defined as the exchange of messages within and across organizational boundaries to accomplish common goals. Communication is central to how organizations function and is a complex process of creating, exchanging, interpreting, and storing messages. Misunderstandings can occur due to differences in paradigms, hierarchy, teams, culture, and competition for resources. Formal communication follows the organizational structure as depicted in charts, while informal communication can deviate from planned structures.
Organizational development and change
This document discusses organizational development and change. It defines organizational development as a planned process using behavioral science to create long-term change across an entire organization. It lists characteristics of organizational development like planned change, systems orientation, and collaborative management. Benefits include continuous improvement, increased communication, employee development, and increased profits. Limitations involve time, costs, and potential psychological harm. Organizational development focuses on qualitative changes, while management development focuses on training executives. Common methods are surveys, feedback, and team building.
Organisation Culture
This document discusses organizational culture. It defines organizational culture as a shared set of attitudes, beliefs, and behaviors within an organization. Organizational culture can influence structures, motivations, and take different forms like power cultures. The document notes that culture clashes can occur during events like mergers or acquisitions, and that changing organizational culture is a long process that involves changes to personnel, practices, and communication.
Recommended
Organization Structure
This document discusses organizational structures and their key characteristics. It defines an organization as a social unit of people systematically structured to meet goals on an ongoing basis. All organizations have a management structure that determines relationships and allocates roles. There are four main types of organizational structures: tall, flat, virtual, and boundaryless. Tall structures have many management levels and a strict chain of command, while flat structures empower employees with broader responsibilities and more autonomy. Virtual structures use technology to connect people who primarily interact electronically. Boundaryless structures are highly flexible and collaborative with fewer predefined boundaries. Organizational structures impact effectiveness, efficiency, communication, and overall success.
Communication in an_organisation
This document discusses communication in organizations. It outlines the importance of communication for getting work done through people, maintaining a cordial environment, and enhancing efficiency. It describes different types of communication like internal and external, as well as formal and informal channels like vertical, horizontal, lateral, and grapevine communication. The modes of communication discussed include oral methods like face-to-face interactions, telephone calls, and meetings, as well as written methods like emails, memos, letters, and reports. Effective communication in organizations requires utilizing multiple channels, choosing the appropriate channel and mode, adopting a flexible approach, and keeping an open mind.
Teamwork and team building capacity of Nepalese managers: An Analysis of Emer...
The roles of teaming in any organization do not
require any lengthy expression. Without teaming
up of the employees hardly organizations achieve
any success. The major purpose of organizations to
meet competitive challenges of these days, become
far from reach in the absence of effective teams led
by efficient manager. This article addresses issues
on how far Nepalese managers are successful
in building teams in their organizations, what
factors are responsible for successful operations of
teams, how Nepalese managers are different from
managers of other Countries in this regard. The
methodology uses both primary and secondary
data. Research approach is qualitative as well as
quantitative (mixed approach).
Organising - MANAGEMENT PROCESS
The document discusses the management process of organizing. It describes organizing as involving dividing work into departments, establishing authority relationships between departments, and defining roles and responsibilities. The key aspects of organizing covered are departmentation, hierarchy development, and establishing relationships between groups. The overall process involves identifying activities, grouping similar activities into departments, classifying authority levels through the hierarchy, and coordinating authority and responsibility.
Stu R C8e Ch13 12
The document outlines key topics in organizational change including defining change, forces for change, views of the change process, managing change, issues in change management, and stimulating innovation. It discusses Lewin's three-step model of the change process as unfreezing, changing, and refreezing. Managers face both internal and external forces for change and can change an organization's structure, technology, or workforce. Resistance to change stems from uncertainty and loss of status quo but can be managed.
Organizational communication 2
Organizational communication is defined as the exchange of messages within and across organizational boundaries to accomplish common goals. Communication is central to how organizations function and is a complex process of creating, exchanging, interpreting, and storing messages. Misunderstandings can occur due to differences in paradigms, hierarchy, teams, culture, and competition for resources. Formal communication follows the organizational structure as depicted in charts, while informal communication can deviate from planned structures.
Organizational development and change
This document discusses organizational development and change. It defines organizational development as a planned process using behavioral science to create long-term change across an entire organization. It lists characteristics of organizational development like planned change, systems orientation, and collaborative management. Benefits include continuous improvement, increased communication, employee development, and increased profits. Limitations involve time, costs, and potential psychological harm. Organizational development focuses on qualitative changes, while management development focuses on training executives. Common methods are surveys, feedback, and team building.
Organisation Culture
This document discusses organizational culture. It defines organizational culture as a shared set of attitudes, beliefs, and behaviors within an organization. Organizational culture can influence structures, motivations, and take different forms like power cultures. The document notes that culture clashes can occur during events like mergers or acquisitions, and that changing organizational culture is a long process that involves changes to personnel, practices, and communication.
Business communication bba semester 1 notes
The document discusses various aspects of business communication including the meaning, process, factors influencing, and types of communication.
It defines communication as the transmission of meaningful messages and notes that communication is integral to human existence and the success of organizations.
It describes the basic communication process as having a sender who encodes a message and transmits it through a channel to a receiver who decodes and interprets the message. There may be feedback from the receiver.
Several factors that can influence business communication are also outlined such as cultural diversity, misunderstandings, emotions, experiences, education levels, group affiliations, positions, and functional relationships between communicators.
Finally, it briefly mentions some types of communication like verbal communication
Barriers in organizational communication
This document discusses various barriers to effective communication. It identifies several types of barriers including physical, psycho-social, cultural, linguistic, semantic, and organizational barriers. Specific challenges mentioned include unclear messages, inappropriate mediums, lack of feedback provision, misunderstandings, automated systems lacking a human element, multi-cultural workplaces, different languages, technological changes, and expectations of knowledge workers. Cultural differences in areas like gestures, eye contact, and silence are also examined. Ways to prevent or overcome barriers include keeping the receiver in mind, promoting an open communication environment, analyzing feedback, and being aware of diversity.
211 - Provide a reception service
Tia Harvey is being assessed for providing reception services at the Rainbow Centre. The document outlines the knowledge and performance requirements she must meet, including understanding reception procedures, health and safety, security, and emergency protocols. It provides examples of how she has correctly followed procedures, such as signing visitors in and out, maintaining confidentiality, and dealing with issues like accidents. The assessment evaluates if Tia can correctly carry out the receptionist role and present a positive image of herself and the organization.
Importance of corporate work uniforms
Numerous companies consider wearing work uniforms to be important as they help in establishing good impression about the company in the mind of the consumer.
Office management
Office communication involves transmitting information between individuals or groups within an organization using various methods. Effective communication is important for an organization's success as it allows managing staff, decision making, and controlling behavior. Communication also helps socialize employees and influence attitudes. The primary functions of an office are internal and external communication, as the office serves as the central hub for information flow.
Answer call effectively
This document provides guidance on effectively answering calls at a call center. It outlines 5 steps to answering a call: greeting the caller, getting their name, providing a solution to their issue, potentially putting them on hold, and closing the conversation. It also discusses telephone courtesy, learning outcomes of being able to answer calls, provide customer service, and complete reports. Tips are provided for each step such as speaking clearly, listening carefully, and getting more information if needed. The document also demonstrates greetings and closings in both English and Malay, and discusses creating a report in Notepad after each call.
Types of communication
This document discusses different types and classifications of communication. It covers interpersonal, intrapersonal, group, and mass communication classified by number of people involved. Verbal, non-verbal, and meta communication are classified by medium. Formal and informal communication are classified by organizational structure. Downward, upward, horizontal and diagonal communication are classified by direction of information flow. Oral and written communication are discussed as verbal modes. Non-verbal communication includes kinesics, haptics, proxemics, chronemics, silence, paralanguage and signs.
Medium of Communication- 05-09-2017.pptx
This document discusses different types of communication, including verbal and non-verbal communication. It outlines features of effective oral communication such as clarity of expression and avoiding overloaded communication. Some advantages of oral communication are quick feedback and personal touch, while disadvantages include lack of retention and misunderstanding. The document also discusses different types of listening like discriminate listening and empathic listening. It describes non-verbal communication methods such as sign language, body gestures, paralanguage, and proxemics.
Communication and types of communication
This document discusses different types of communication including verbal, nonverbal, and visual communication. Verbal communication involves speaking, writing, listening, and reading. Nonverbal communication conveys messages through body language, facial expressions, tone of voice, and other physical cues. Visual communication uses images, graphics, color and other media to share information. The document also covers interpersonal communication as an exchange between two or more individuals that allows people to interact, build relationships, and accomplish goals.
Bjmc i, cm, unit-i, dimension of communication
The document discusses different dimensions and types of communication. It begins by explaining that human communication is innate and essential for survival. It then discusses verbal communication, which uses words and grammar, and nonverbal communication, which uses symbols other than words like gestures and body language. The document also discusses different forms that nonverbal communication can take, such as sign language, actions, objective language through items like clothing, and spatial communication through environmental factors. It emphasizes that communication, both verbal and nonverbal, is complex with many layers of meaning.
Non verbal communication
This document discusses the importance of non-verbal communication in presentations. It defines non-verbal communication as communication without words through facial expressions, gestures, eye contact, posture, and use of space and time. The document categorizes different types of non-verbal communication and provides examples to illustrate how they communicate messages and meanings. It also provides tips on effective voice and speech qualities like volume, pace, pitch, articulation, and pauses to engage audiences.
Non Verbal Communication
This document discusses different types of non-verbal communication including body language, space, time, and paralanguage. Body language involves physical gestures, facial expressions, eye contact, posture, and appearance. Space refers to personal space boundaries and cultural norms around proximity. Time orientations, whether adhering strictly to schedules or having a flexible view of time, also convey meaning. Paralanguage covers vocal qualities like pitch, volume, speed and flow of speech. Non-verbal signals can reinforce, contradict or provide additional meaning alongside verbal communication. Careful observation and cultural awareness are important for correctly interpreting messages.
Types of communication
This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication includes oral communication through speaking and written communication through writing. Non-verbal communication conveys messages without words through gestures, body language, the use of space, time, touch, and vocal tones. Specific types of non-verbal communication described include sign language, kinesics, proxemics, chronemics, hepatics, and vocalics. Both verbal and non-verbal communication have advantages and limitations depending on the situation.
Communication skills 23
This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication includes both written and oral communication and uses words to exchange ideas, while non-verbal communication uses body language and facial expressions. Both oral and written communication are then discussed in more detail, including their advantages and disadvantages. Lastly, non-verbal communication is explored, noting that over 60% of communication is non-verbal and that it can complement, substitute and accent verbal messages through visual cues and body language.
Body language by backstreet Boys
The document discusses body language and its importance in communication. It defines body language as nonverbal communication through physical behaviors like facial expressions, posture, gestures, eye movement, and touch. These signals can provide clues about a person's character, emotions, and reactions. The document also mentions that body language has both innate and learned cultural components and varies between cultures. It provides examples of different types of body language signals like kinesics, proxemics, haptics, eye contact, and handshakes. The document emphasizes that understanding one's own and others' body language can improve self-awareness, communication skills, and ability to establish relationships.
Non-verbal communication.pptx
Non-verbal communication refers to communicating through means other than words, such as facial expressions, gestures, body language, tone of voice, and how people use space. It provides additional context and meaning beyond what is said verbally. Some key types of non-verbal communication include facial expressions, body language, gestures, eye contact, touch, use of space, and vocal elements like tone, pace, and volume of speech. Non-verbal signals can accurately reflect feelings and intentions even when they contradict spoken words. Understanding non-verbal aspects of communication is important for fully interpreting messages.
Communication
This document discusses various aspects of communication including its definition, purpose, types, processes, and importance. Some key points covered are:
- Communication is the sharing of information between individuals through various channels. Its purposes include expressing oneself, building relationships, and informing others.
- Types of communication include verbal, non-verbal, formal, informal, interpersonal, intrapersonal, and mass communication. Verbal communication includes speaking and writing while non-verbal includes body language, gestures, and facial expressions.
- The communication process involves a sender encoding a message, sending it through a channel, potential noise interfering, a receiver decoding the message, and feedback. Effective communication requires sending clear messages and correctly understanding responses.
Types of Communication
This document discusses different types of communication. It begins by defining communication and identifying that languages are codes for communication. There are two main types of communication discussed - verbal and non-verbal. Verbal communication can be formal or informal, with formal including downward communication from higher to lower levels and upward from lower to higher levels. Informal communication includes lateral communication between peers and diagonal communication across departments. Non-verbal communication conveys messages through body language, proximity, paralanguage, signs and symbols. Barriers to effective communication are also outlined, including semantic, organizational, interpersonal, individual, cross-cultural and technical barriers. Overcoming barriers involves fostering relationships, clear focused messaging, coordination, avoiding jargon, feedback and
effective-communication-presentation.ppt
This document provides an introduction to effective communication. It discusses the importance of both verbal and non-verbal communication methods. Effective listening skills are key, which include actively listening, responding, paraphrasing, and asking questions for clarification. Communication is a two-way process that can be impacted by barriers like language differences, distractions, and disabilities. Personal presentation, tone of voice, body language, and other non-verbal cues account for 50% of the message being communicated.
Mc 2
Oral communication involves the exchange of verbal messages through speech. Studies show that 70% of communication time is spent communicating, with 45% listening and 30% speaking. Oral communication skills are important for problem solving, resolving conflicts, influencing others, and being an effective negotiator. Non-verbal communication such as gestures, facial expressions, and body language also provide important messages that account for over 50% of communication. Developing strong oral and non-verbal communication abilities can improve relationships and outcomes in various settings like meetings, negotiations, and conversations.
Kinesics in public speaking
This document discusses various aspects of communication including:
1) Describing the sender-receiver model and barriers to effective communication.
2) Explaining the differences between speaking and public speaking and common barriers to listening.
3) Emphasizing the importance of non-verbal communication including kinesics, proxemics, and other non-verbal cues.
Term paper in Childrens Literature
The document discusses means of communication, both verbal and non-verbal. It provides details on various non-verbal communication signals including facial expressions, body language, gestures, eye contact, touch, personal space, and tone of voice. It also discusses advantages and disadvantages of verbal communication, and notes that verbal communication allows for precise transmission of information and concepts in a way that avoids misinterpretation compared to non-verbal cues. The document was submitted as a term paper on children's literature by Emilyn R. Ragasa to her professor Mr. Ernesto Bisquera Sr. at Lyceum-Northwestern University in Urdaneta City, Philippines.
More Related Content
What's hot
Business communication bba semester 1 notes
The document discusses various aspects of business communication including the meaning, process, factors influencing, and types of communication.
It defines communication as the transmission of meaningful messages and notes that communication is integral to human existence and the success of organizations.
It describes the basic communication process as having a sender who encodes a message and transmits it through a channel to a receiver who decodes and interprets the message. There may be feedback from the receiver.
Several factors that can influence business communication are also outlined such as cultural diversity, misunderstandings, emotions, experiences, education levels, group affiliations, positions, and functional relationships between communicators.
Finally, it briefly mentions some types of communication like verbal communication
Barriers in organizational communication
This document discusses various barriers to effective communication. It identifies several types of barriers including physical, psycho-social, cultural, linguistic, semantic, and organizational barriers. Specific challenges mentioned include unclear messages, inappropriate mediums, lack of feedback provision, misunderstandings, automated systems lacking a human element, multi-cultural workplaces, different languages, technological changes, and expectations of knowledge workers. Cultural differences in areas like gestures, eye contact, and silence are also examined. Ways to prevent or overcome barriers include keeping the receiver in mind, promoting an open communication environment, analyzing feedback, and being aware of diversity.
211 - Provide a reception service
Tia Harvey is being assessed for providing reception services at the Rainbow Centre. The document outlines the knowledge and performance requirements she must meet, including understanding reception procedures, health and safety, security, and emergency protocols. It provides examples of how she has correctly followed procedures, such as signing visitors in and out, maintaining confidentiality, and dealing with issues like accidents. The assessment evaluates if Tia can correctly carry out the receptionist role and present a positive image of herself and the organization.
Importance of corporate work uniforms
Numerous companies consider wearing work uniforms to be important as they help in establishing good impression about the company in the mind of the consumer.
Office management
Office communication involves transmitting information between individuals or groups within an organization using various methods. Effective communication is important for an organization's success as it allows managing staff, decision making, and controlling behavior. Communication also helps socialize employees and influence attitudes. The primary functions of an office are internal and external communication, as the office serves as the central hub for information flow.
Answer call effectively
This document provides guidance on effectively answering calls at a call center. It outlines 5 steps to answering a call: greeting the caller, getting their name, providing a solution to their issue, potentially putting them on hold, and closing the conversation. It also discusses telephone courtesy, learning outcomes of being able to answer calls, provide customer service, and complete reports. Tips are provided for each step such as speaking clearly, listening carefully, and getting more information if needed. The document also demonstrates greetings and closings in both English and Malay, and discusses creating a report in Notepad after each call.
What's hot (6)
Similar to Essentials of-communication
Types of communication
This document discusses different types and classifications of communication. It covers interpersonal, intrapersonal, group, and mass communication classified by number of people involved. Verbal, non-verbal, and meta communication are classified by medium. Formal and informal communication are classified by organizational structure. Downward, upward, horizontal and diagonal communication are classified by direction of information flow. Oral and written communication are discussed as verbal modes. Non-verbal communication includes kinesics, haptics, proxemics, chronemics, silence, paralanguage and signs.
Medium of Communication- 05-09-2017.pptx
This document discusses different types of communication, including verbal and non-verbal communication. It outlines features of effective oral communication such as clarity of expression and avoiding overloaded communication. Some advantages of oral communication are quick feedback and personal touch, while disadvantages include lack of retention and misunderstanding. The document also discusses different types of listening like discriminate listening and empathic listening. It describes non-verbal communication methods such as sign language, body gestures, paralanguage, and proxemics.
Communication and types of communication
This document discusses different types of communication including verbal, nonverbal, and visual communication. Verbal communication involves speaking, writing, listening, and reading. Nonverbal communication conveys messages through body language, facial expressions, tone of voice, and other physical cues. Visual communication uses images, graphics, color and other media to share information. The document also covers interpersonal communication as an exchange between two or more individuals that allows people to interact, build relationships, and accomplish goals.
Bjmc i, cm, unit-i, dimension of communication
The document discusses different dimensions and types of communication. It begins by explaining that human communication is innate and essential for survival. It then discusses verbal communication, which uses words and grammar, and nonverbal communication, which uses symbols other than words like gestures and body language. The document also discusses different forms that nonverbal communication can take, such as sign language, actions, objective language through items like clothing, and spatial communication through environmental factors. It emphasizes that communication, both verbal and nonverbal, is complex with many layers of meaning.
Non verbal communication
This document discusses the importance of non-verbal communication in presentations. It defines non-verbal communication as communication without words through facial expressions, gestures, eye contact, posture, and use of space and time. The document categorizes different types of non-verbal communication and provides examples to illustrate how they communicate messages and meanings. It also provides tips on effective voice and speech qualities like volume, pace, pitch, articulation, and pauses to engage audiences.
Non Verbal Communication
This document discusses different types of non-verbal communication including body language, space, time, and paralanguage. Body language involves physical gestures, facial expressions, eye contact, posture, and appearance. Space refers to personal space boundaries and cultural norms around proximity. Time orientations, whether adhering strictly to schedules or having a flexible view of time, also convey meaning. Paralanguage covers vocal qualities like pitch, volume, speed and flow of speech. Non-verbal signals can reinforce, contradict or provide additional meaning alongside verbal communication. Careful observation and cultural awareness are important for correctly interpreting messages.
Types of communication
This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication includes oral communication through speaking and written communication through writing. Non-verbal communication conveys messages without words through gestures, body language, the use of space, time, touch, and vocal tones. Specific types of non-verbal communication described include sign language, kinesics, proxemics, chronemics, hepatics, and vocalics. Both verbal and non-verbal communication have advantages and limitations depending on the situation.
Communication skills 23
This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication includes both written and oral communication and uses words to exchange ideas, while non-verbal communication uses body language and facial expressions. Both oral and written communication are then discussed in more detail, including their advantages and disadvantages. Lastly, non-verbal communication is explored, noting that over 60% of communication is non-verbal and that it can complement, substitute and accent verbal messages through visual cues and body language.
Body language by backstreet Boys
The document discusses body language and its importance in communication. It defines body language as nonverbal communication through physical behaviors like facial expressions, posture, gestures, eye movement, and touch. These signals can provide clues about a person's character, emotions, and reactions. The document also mentions that body language has both innate and learned cultural components and varies between cultures. It provides examples of different types of body language signals like kinesics, proxemics, haptics, eye contact, and handshakes. The document emphasizes that understanding one's own and others' body language can improve self-awareness, communication skills, and ability to establish relationships.
Non-verbal communication.pptx
Non-verbal communication refers to communicating through means other than words, such as facial expressions, gestures, body language, tone of voice, and how people use space. It provides additional context and meaning beyond what is said verbally. Some key types of non-verbal communication include facial expressions, body language, gestures, eye contact, touch, use of space, and vocal elements like tone, pace, and volume of speech. Non-verbal signals can accurately reflect feelings and intentions even when they contradict spoken words. Understanding non-verbal aspects of communication is important for fully interpreting messages.
Communication
This document discusses various aspects of communication including its definition, purpose, types, processes, and importance. Some key points covered are:
- Communication is the sharing of information between individuals through various channels. Its purposes include expressing oneself, building relationships, and informing others.
- Types of communication include verbal, non-verbal, formal, informal, interpersonal, intrapersonal, and mass communication. Verbal communication includes speaking and writing while non-verbal includes body language, gestures, and facial expressions.
- The communication process involves a sender encoding a message, sending it through a channel, potential noise interfering, a receiver decoding the message, and feedback. Effective communication requires sending clear messages and correctly understanding responses.
Types of Communication
This document discusses different types of communication. It begins by defining communication and identifying that languages are codes for communication. There are two main types of communication discussed - verbal and non-verbal. Verbal communication can be formal or informal, with formal including downward communication from higher to lower levels and upward from lower to higher levels. Informal communication includes lateral communication between peers and diagonal communication across departments. Non-verbal communication conveys messages through body language, proximity, paralanguage, signs and symbols. Barriers to effective communication are also outlined, including semantic, organizational, interpersonal, individual, cross-cultural and technical barriers. Overcoming barriers involves fostering relationships, clear focused messaging, coordination, avoiding jargon, feedback and
effective-communication-presentation.ppt
This document provides an introduction to effective communication. It discusses the importance of both verbal and non-verbal communication methods. Effective listening skills are key, which include actively listening, responding, paraphrasing, and asking questions for clarification. Communication is a two-way process that can be impacted by barriers like language differences, distractions, and disabilities. Personal presentation, tone of voice, body language, and other non-verbal cues account for 50% of the message being communicated.
Mc 2
Oral communication involves the exchange of verbal messages through speech. Studies show that 70% of communication time is spent communicating, with 45% listening and 30% speaking. Oral communication skills are important for problem solving, resolving conflicts, influencing others, and being an effective negotiator. Non-verbal communication such as gestures, facial expressions, and body language also provide important messages that account for over 50% of communication. Developing strong oral and non-verbal communication abilities can improve relationships and outcomes in various settings like meetings, negotiations, and conversations.
Kinesics in public speaking
This document discusses various aspects of communication including:
1) Describing the sender-receiver model and barriers to effective communication.
2) Explaining the differences between speaking and public speaking and common barriers to listening.
3) Emphasizing the importance of non-verbal communication including kinesics, proxemics, and other non-verbal cues.
Term paper in Childrens Literature
The document discusses means of communication, both verbal and non-verbal. It provides details on various non-verbal communication signals including facial expressions, body language, gestures, eye contact, touch, personal space, and tone of voice. It also discusses advantages and disadvantages of verbal communication, and notes that verbal communication allows for precise transmission of information and concepts in a way that avoids misinterpretation compared to non-verbal cues. The document was submitted as a term paper on children's literature by Emilyn R. Ragasa to her professor Mr. Ernesto Bisquera Sr. at Lyceum-Northwestern University in Urdaneta City, Philippines.
BUSINESS COMMUNICATION
This document provides an overview of business communication topics including non-verbal communication, face-to-face communication, and telephonic communication. It discusses the different types of non-verbal communication such as body language, facial expressions, gestures, eye contact, personal space, time, and paralinguistics. It also describes the characteristics of face-to-face communication including being direct, informal, dependent on mutual relationships, having no costs, producing word-of-mouth effects, and allowing for instant feedback. Finally, it states that telephonic communication allows for personal and immediate responses through voice calls or messages.
Nonverbal communication
Goods that are damaged, out of date, reduced, or generally unsaleable, which are destined to be thrown away and which are written off as a loss
TYPES OF COMMUNICATION.pptx
This document discusses different types of communication, including verbal and non-verbal communication. Verbal communication can be oral or written, with oral communication referring to spoken words and written communication referring to printed words. Non-verbal communication conveys messages without words through facial expressions, gestures, eye contact, body language, touch, space, and paralanguage. Effective communication, both verbal and non-verbal, depends on factors like clarity, brevity, tone of voice, and understanding of cultural differences in gestures and space.
week 3 - Chapter 2 nonverbal communication week 3
Nonverbal communication encompasses many categories including sign language, gestures, clothing, and other objects. The nonverbal process involves cues, expectations, and inferences. Nonverbal cues can be easily misread depending on context. Functions of nonverbal communication include accenting messages, complementing tones, contradicting, regulating flow, and substituting for words. Principles of nonverbal communication are that it occurs in context, behaviors are packaged together, all behaviors communicate, and behaviors are governed by cultural rules and highly believable. Dimensions include body language, physical appearance, paralanguage, space, time, color, smell, taste, sound, and silence. Nonverbal communication can be difficult to interpret and cues may contradict each other.
Similar to Essentials of-communication (20)
More from AKHIL GEORGE
Cc 2
The document discusses construction disputes, their causes, and dispute resolution mechanisms. It provides details on:
1) Causes of construction disputes include late or non-payment, inaccurate cost valuations, delays in information, and ambiguities in contract requirements.
2) Dispute resolution clauses in contracts set out the mechanism for resolving disputes, often through arbitration.
3) For government construction contracts, disputes are typically resolved through a multi-level process involving engineers, committees, and potentially arbitration if issues remain unresolved.
Sub presentation (1)
This document summarizes the quality aspects and materials used for the substructure of the Simhadri Power Plant in Vishakhapatnam, Andhra Pradesh. It describes the different foundation types used for various structures, including raft foundations with heavy beams for the track hopper, individual footings for the conveyor, and pile foundations for the cooling towers and chimney. It also discusses the materials used for concrete, including specifications for cement, fine and coarse aggregates. A variety of tests are described to check the quality of soils, concrete, aggregates and cement according to Indian standards.
Cbd
The Convention on Biological Diversity (CBD) is an agreement between 198 countries to conserve biodiversity, use its components sustainably, and share the benefits of genetic resources fairly. It aims to raise awareness and propose action plans to conserve biodiversity worldwide through sustainable use of elements and equitable sharing among countries. The Conference of Parties is the governing body that directs development, clarifies aspects of the convention, and reviews progress. Developed countries must financially aid developing countries to implement protocols, with the Global Environmental Facility operating as the financial mechanism.
Quality ppt copy
This document provides details from a case study on the Building and Other Construction Workers Act. It describes a construction project including safety measures implemented like ear protection, fire safety, eye protection, safety helmets, and accident reporting. It also outlines an emergency action plan and details requirements for worker identity cards. Finally, it lists various assistance schemes administered by the Tamil Nadu building and other construction workers welfare board, including benefits for accidents, death, education, marriage, maternity, tools, and skill development training.
Heathrow airport
Terminal 1 at London Heathrow Airport underwent a major refurbishment project to update the 40-year old building that had not seen significant renovations since it was originally built in the 1960s. The project involved numerous stakeholders including the British Airport Authority, airlines, contractors, and suppliers working together to address challenges like structural issues, scheduling, costs, and risks associated with electrical systems, asbestos, and health and safety. Through effective risk management and replacing outdated systems, the team was able to complete the refurbishment on time and within budget by September 2008.
HRM ASPECTS OF A PROJECT
This document provides an overview of DN5 Marine Pvt. Ltd., including:
- The company's board of directors, offices, business lines, current projects, and organizational structure.
- Details on the company's recruitment process, performance appraisal methods, and learning and development initiatives for employees.
- Compensation and benefits provided to employees like HRA, PF, PT, medical insurance, paid time off, and flexible spending accounts.
- How HR functions support the company's vision to become a leader in construction services through quality training, encouraging integrity, and progressing organizational development. Performance is monitored based on project objectives, integration, efficient resources, information flow, and team morale.
Toxic leadership ppt
This document discusses toxic leadership. Toxic leadership occurs when a leader pursues goals that are ultimately against followers' self-interests in a way that has adverse effects on subordinates and mission performance. Toxic leadership emerges when destructive leaders who possess traits like charisma, a need for power, and narcissism gain support from susceptible followers in an environment conducive to toxic leadership, such as times of instability or perceived threats. The conditions for toxic leadership can be measured based on a leader's personality and values.
Wood barn India: Trying to break Concrete Mindset
This ppt is about the wood barn india company and a case study analysis regarding wood barn india:Trying to break concrete mind set
Jackma
Jack Ma is the founder of Alibaba Group, one of the world's largest e-commerce companies. Some key facts:
- He was born in 1964 in Hangzhou, China and failed the university entrance exam twice before becoming an English teacher.
- In 1999, he started Alibaba, an online marketplace, with 17 friends and $60,000 in capital. It grew to become a multi-billion dollar company.
- Alibaba now hosts hundreds of millions of users and millions of merchants, with sales of $420 billion in 2014, dwarfing Amazon and eBay.
- Jack Ma showed qualities like leadership, foresight, humility, perseverance in the face of failures and rejections
Law presentation
The document discusses environmental approval requirements for construction and real estate projects in India. It outlines several key acts that govern air, water, and environmental pollution - including the Air Pollution Act, Water Pollution Act, and Environment Protection Act. It also discusses the Indian Forest Act. Environmental Impact Assessments are mandatory for certain large projects. Approvals are required from various authorities at different stages of a project, from planning to completion. Case studies discuss issues with specific projects, like Supertech's Emerald Court project in Noida that violated zoning laws and setback requirements.
Waste Disposal and Recycling
This document discusses construction waste management. It defines different types of construction waste and estimates that 25-30% of total solid waste is construction related. About 5% of the estimated 25-30 million tonnes of construction waste generated annually in India is processed. The stages of handling construction waste are outlined, including recycling and reuse of materials like metals, plaster, timber and concrete. Recovery of waste can be done through mobile, semi-mobile and stationary recycling plants. Proper planning and siting of recycling plants and landfills away from habitated areas is recommended to manage construction waste and avoid environmental problems.
More from AKHIL GEORGE (11)
Recently uploaded
HYPERTENSION - SLIDE SHARE PRESENTATION.
IT WILL BE HELPFULL FOR THE NUSING STUDENTS
IT FOCUSED ON MEDICAL MANAGEMENT AND NURSING MANAGEMENT.
HIGHLIGHTS ON HEALTH EDUCATION.
A Visual Guide to 1 Samuel | A Tale of Two Hearts
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Stack Memory Organization of 8086 Microprocessor
The stack memory organization of 8086 microprocessor.
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Aberdeen
skeleton System.pdf (skeleton system wow)
🔥🔥🔥🔥🔥🔥🔥🔥🔥
إضغ بين إيديكم من أقوى الملازم التي صممتها
ملزمة تشريح الجهاز الهيكلي (نظري 3)
💀💀💀💀💀💀💀💀💀💀
تتميز هذهِ الملزمة بعِدة مُميزات :
1- مُترجمة ترجمة تُناسب جميع المستويات
2- تحتوي على 78 رسم توضيحي لكل كلمة موجودة بالملزمة (لكل كلمة !!!!)
#فهم_ماكو_درخ
3- دقة الكتابة والصور عالية جداً جداً جداً
4- هُنالك بعض المعلومات تم توضيحها بشكل تفصيلي جداً (تُعتبر لدى الطالب أو الطالبة بإنها معلومات مُبهمة ومع ذلك تم توضيح هذهِ المعلومات المُبهمة بشكل تفصيلي جداً
5- الملزمة تشرح نفسها ب نفسها بس تكلك تعال اقراني
6- تحتوي الملزمة في اول سلايد على خارطة تتضمن جميع تفرُعات معلومات الجهاز الهيكلي المذكورة في هذهِ الملزمة
واخيراً هذهِ الملزمة حلالٌ عليكم وإتمنى منكم إن تدعولي بالخير والصحة والعافية فقط
كل التوفيق زملائي وزميلاتي ، زميلكم محمد الذهبي 💊💊
🔥🔥🔥🔥🔥🔥🔥🔥🔥
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
Andreas Schleicher, Director of Education and Skills at the OECD presents at the launch of PISA 2022 Volume III - Creative Minds, Creative Schools on 18 June 2024.
How to Predict Vendor Bill Product in Odoo 17
This slide will guide us through the process of predicting vendor bill products based on previous purchases from the vendor in Odoo 17.
Gender and Mental Health - Counselling and Family Therapy Applications and In...
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
How Barcodes Can Be Leveraged Within Odoo 17
In this presentation, we will explore how barcodes can be leveraged within Odoo 17 to streamline our manufacturing processes. We will cover the configuration steps, how to utilize barcodes in different manufacturing scenarios, and the overall benefits of implementing this technology.
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
مصحف أحرف الخلاف للقراء العشرةأعد أحرف الخلاف بالتلوين وصلا سمير بسيوني غفر الله له
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh
Educational Technology in the Health Sciences
Plenary presentation at the NTTC Inter-university Workshop, 18 June 2024, Manila Prince Hotel.
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...Nguyen Thanh Tu Collection
https://app.box.com/s/qhtvq32h4ybf9t49ku85x0n3xl4jhr15Recently uploaded (20)
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptx
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
مصحف القراءات العشر أعد أحرف الخلاف سمير بسيوني.pdf
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Traditional Musical Instruments of Arunachal Pradesh and Uttar Pradesh - RAYH...
Juneteenth Freedom Day 2024 David Douglas School District
Juneteenth Freedom Day 2024 David Douglas School District
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
BÀI TẬP DẠY THÊM TIẾNG ANH LỚP 7 CẢ NĂM FRIENDS PLUS SÁCH CHÂN TRỜI SÁNG TẠO ...
Essentials of-communication
- 3. Communication Media Media/ Means of Communication Verbal Oral Written Non-Verbal Sign Language Visual signs Audio Signs Body Language
- 4. Verbal Communication Oral One-On-One Conversation Meetings Phone Calls Presentations Video Conferences Written Memorandums Letters E-Mails Reports Orders
- 6. Oral V/S Written Communication • More personal and informal • Immediate impact ORAL COMMUNICATION • Better for complex and difficult subjects • Better for keeping records WRITTEN COMMUNICATION
- 7. Oral V/S Written Communication • It saves time, money and energy • Suitable for small messages • Less retention ORAL COMMUNICATION • It consumes a lot of time, money and energy • Suitable for lengthy messages • Rate of retention is higher WRITTEN COMMUNICATION
- 8. Oral V/S Written Communication • No legal validity • Better for conveying feelings and emotions • Knowledge of non-verbal cues is necessary ORAL COMMUNICATION • Serves as a legal document • It can be revised before transmitting • No help from non-verbal cues WRITTEN COMMUNICATION
- 10. Non-verbal Communication Effective communication is the combined harmony of verbal and nonverbal actions. Nonverbal communication consists of body movement, facial expressions and eye movement.
- 11. Types of Nonverbal Communication Kinesics Para Language
- 12. Kinesics Defined – The study of Posture Movement Gestures & Facial Expressions
- 14. Eye Contact Often eye to eye contact is important to develop open and honest communication Eye contact when listening often shows that the person is engaged in listening Eye contact an help people to feel comfortable and valued
- 15. Facial Expressions – Universal facial expressions Happiness Sadness Anger Disgust Fear Surprise
- 17. Gestures (Hands and arms) Gestures, e.g: handshake Changing their meanings over a period of time How to tell someone to be quiet in a library? We use gesture when our voice engaged, e.g: talking on the telephone, we used gesture to tell another person to come and sit down
- 18. Postures The way in which we position our bodies Early age: “sit up straight”, “shoulder back” – instruction heard at home or school Upright posture – people who have confident (police, army) Posture is another sign of the status and role within society (army, police)
- 19. Postures Use posture as one means of indicating to another person our feelings of friendship or hostility “hands on hips” – confrontational and hostile Group – imitating the postures of the people they are with (mirroring, postural congruence) Cross legs, fold their arms Reinforce group identities
- 20. Touching - Haptics Physical contact such as holding, hitting, kissing, stroking, shaking hands, guiding. Linked to proxemics. Touch is very important in our early development. Many rules and taboos regulating physical contact.
- 21. Dress Dress – we combine items of clothing and the appropriateness of certain types of styles of dress to specific situation. Funeral – people wear black or dark coloured clothes as a symbol or mourning ~ avoid colour clashes.
- 22. Dress Dress Time dependent dress code Office - formal Relaxing or socialising – casual Initial judgments about people because of their clothes Dress – one aspect of the physical appearance
- 23. Paralanguage Pitch Volume Rate Quality Intonation
- 24. Paralanguage Those utterances that we make when we are speaking • When we speak, we make noise that aren’t words (‘um’ or ‘ah’), we raise and lower voices, we pause, we stress some words
- 26. Barriers to Communication A communication of the message is successful only when both the sender and the receiver perceive it in the same manner. It is very important to understand the causes of communication breakdown.
- 27. Barriers to Communication Communication Barriers Physical Noise Darkness Distance Fatigue Semantic Language Words Pictures Symbols Psychological Values Perceptions Distrust Poor listening habits
- 28. Thank You