info@obeflow.com
www.obeflow.com
(425) 522-3727
Enterprise Content Management and Business Process Automation Software as a Service
Essential SharePoint
Content Types
About Chris Beckett
24+10
MCM
MCT
MCSE
MCPD
Entrepreneur
Solutions Architect
Systems Engineer
Trainer and Author
chris.beckett@obeflow.com
@sharepointbits
blog.sharepointbits.com
What is a Content Type?
Behavior like
Workflow, Policy,
Document
Conversion
Columns of
Metadata
How are they used?
All Lists and
Libraries
have 1 or more
Content Types
Content Type Inheritance
Inherit Behavior and
Columns from
Parents
Purpose of Content Types
Find Information Enforce Policy
ECM Architecture
Search
Network File Shares
Databases
Enterprise Workflow
Collaboration Sites
Data Warehouse
Archival Services
eDiscovery
Custom Applications
Audit and Compliance
Information Portals
Enterprise WorkflowSocial Networking
Enterprise Content Foundation
Information Management
( Producers )
Search & Dynamic Navigation
( Consumers )
Content Types
Metadata Columns
Site Columns
Focus on “High Value” Content?
Search Customization and Refinement
Refiners for
Metadata Fields
Custom Result
Formatting
Information Management Policy
Policy Assigned
to Content Type
or Library
Content Organizer
1. Bound to a Content
Type
2. Filtered by
Metadata Conditions
3. Move to Target
Location
eDiscovery and Holds
Full Keyword Syntax
for Record Search
Importance of Strategy
Without a Strategy… With a Strategy…
Content Discovery Activities
• User Surveys
• Stakeholder Interviews
• Workplace Observation
• Group Workshops
• Organization Roles
• Business Process Data Flows
• Database Models
Discovery Objectives
• Producers and Consumers
• Lifecycle and Flow
• Formats and Transformations
• Control
• Classification
• Identity
PROCESS DATA
Model Data Flows
• Data Flow diagrams
demonstrate key content
between actors and
processes
• Data Flow diagrams highlight
content flow rather than
sequence
High-Value Content Inventory
Classification
•Type
•Brand
•Style
•Cost Range
•Fabric Type
•Formality
•Color
•Size / Fit
•Condition
Decision Making
• We organize things to help us
manage them. This enables us to
make better and/or faster
decisions.
• Making better decisions helps us
achieve our goals
I am going to a wedding.
What do I want to wear
today?
Color
Formality
Fabric
Condition
Identify Organizing Principles
Business
Unit
Finance
Marketing
Manufacturing
Business
Function
Accounts
Payable
Recruiting
Compliance
Risk
Management
Business
Process
Loan
Origination
Lead
Processing
Order
Fulfillment
Audience
or Role
Job Roles
Seniority
Demographic
Topic or
Interest
Benefits
Travel
Shipping
Region or
Location
Sales Region
Office
Location
Distribution
Zones
Industry or
Market
Healthcare
Government
Retail
Harvest Taxonomies
• Organizations are already
managed using a variety of
organizing principles
• Harvest how things are already
being organized and classified
• Avoid inventing new taxonomy
without a clear
purpose/justification
Managed Metadata Term Store
Term Store
Term Group
Term Set
Terms
Multilingual
Term
Translations
Delegated
Administration
What is your Hierarchy?
Enterprise Types
Enterprise Root
SharePoint Types
SharePoint Root Item
Document Set Document
? ? ?
? ? ? ?
? ? ?
Asset
Purpose-driven Design
Purposeful Principles
Knowledge Situation Agreement Publication
Captures knowledge
that was hard or
expensive to capture for
later reference or
sharing.
• Whitepaper
• Guideline
• Patterns and Practices
• How-To / Tutorial
• User Guide
• Manual
Produced to represent
information at a
moment in time, for the
purposes of analysis or
communication of
status.
• Financial Reports
• Project Status
• Research Results
• Strategy Briefing
• Executive Summary
• Letters / Memos
Produced to represent
an implicit or explicit
agreement between
parties governing
responsibilities.
• Contract
• Specification
• Blueprint
• Policy
• Procedure
• Notice
• Proposal
• Estimate
• Standards
Produced to
communicate or
promote a person,
product, service,
capability, or
accomplishment.
• Brochure
• Business Card
• Press Release
• Newsletter
• Field Manual
• Product Specification
Brainstorm Content Types
More Information
Enterprise Content Management in SharePoint Server 2010
http://technet.microsoft.com/en-US/sharepoint/ee263905.aspx
Plan Managed Metadata in SharePoint 2013
http://technet.microsoft.com/en-us/library/ee530389.aspx
Plan Document Management in SharePoint 2013
http://technet.microsoft.com/en-us/library/cc263266.aspx
Plan Records Management in SharePoint 2013
http://technet.microsoft.com/en-us/library/ff363731.aspx
Questions
Thank you for attending!
Please complete your
evaluations. Your feedback is
appreciated 
chris.beckett@obeflow.com
(425) 522-3727
@sharepointbits
blog.sharepointbits.com

Essential Content Types