Basic English Email Writing, including principles, phrases, and examples. Supposed to be applicable to all email writing. Mainly for formal communication
5C principle
Structure(Subject Line, Greeting, Opening, Main Body, Ending, Sign-Off)
Other details
Facebook: https://www.facebook.com/ieltsbackup
Youtube: https://www.youtube.com/channel/UCIaUPwguD5zV87cJrbTmXdw
Linkedin: https://www.linkedin.com/in/ieltsbackup
Send us your feedback & suggestions: info@ieltsbackup.com
For more details: https://www.ieltsbackup.com
This slide deck anchored a live high school lesson at Florida Virtual School. It's goal was to introduce design thinking as a way for teachers and students to innovate together. We used Blackboard Collaborate to host the lesson online, but feel free to tailor this deck for your own use!
Basic English Email Writing, including principles, phrases, and examples. Supposed to be applicable to all email writing. Mainly for formal communication
5C principle
Structure(Subject Line, Greeting, Opening, Main Body, Ending, Sign-Off)
Other details
Facebook: https://www.facebook.com/ieltsbackup
Youtube: https://www.youtube.com/channel/UCIaUPwguD5zV87cJrbTmXdw
Linkedin: https://www.linkedin.com/in/ieltsbackup
Send us your feedback & suggestions: info@ieltsbackup.com
For more details: https://www.ieltsbackup.com
This slide deck anchored a live high school lesson at Florida Virtual School. It's goal was to introduce design thinking as a way for teachers and students to innovate together. We used Blackboard Collaborate to host the lesson online, but feel free to tailor this deck for your own use!
Self Introduction : How To Give Self Introduction at interviews in Speech 2018Usmar Ali
Self introduction, self introduction as a interview, great self introduction speech, business self introduction, simple self introduction, a self introduction first day at work, self introduction as a teacher self introduction speech ideas very important articles helpful
Psychology for designers or 3 predictions from psychology for the future of ...Joe Leech
How can an understanding of psychology make your designs better? @mrjoe will make three predictions for the future of web design based on psychology.
We'll also cover
-Why Siri doesn't work very well and won't for a while
-Why right now, we are designing like Sheldon from the Big Bang Theory
-How we'll be designing in five years time
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
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The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
3. 1. Quick Review of Conversations
◦ Definition and Features
◦ Listening Strategies
◦ Practical Strategies
2. Additional Practicing with some Exercises
◦ Exercise 2, as a group
◦ Exercise 3, (if we have time), alone
4. Do you still remember what we talked about?
◦ What is Listening to Conversations?
◦ What are the features of a Conversation?
◦ What kind of listening do we need for
Conversations?
◦ What are our “practical listening strategies” (what
do we do in class?)
5. Title: NO TITLE (there’s isn’t going to be one)
◦ Now, listen and focus on the speakers
◦ Listen to the whole clip, what are the subjects of
conversation?
◦ Try to make track them in a chart
◦ What different things do they talk about?
Ready?
6. Now review your notes and chart,
◦ Answer these questions:
What is the relationship of the speakers?
What are their jobs or positions?
What is the subject of conversation?
What is the Man’s attitude toward the subject?
What is the Woman’s attitude toward the subject?
How does the Man feel? How does she?
What else do they talk about?
7. Now listen again carefully for some specific
conversation information,
◦ Answer these questions:
What are the reasons he feels “targeted”?
According to the man, what does Mr. Bond do?
Has he tried to talk to Mr. Bond? What happened?
What does she advise him to do? Why?
How does he feel about her advise?
How does she advise him to speak with Mr. Bond?
8. Conversation:
HRO Good morning Mr Johnson, how can I help you?
Mr J Well, I’d like to talk to you about Tim Bond, the department manager.
HRO What seems to be the problem?
Mr J Well… ever since Sandra left the department, I feel like I’ve been targeted to do all her
work, as well as mine. Tim has made me work overtime; I’m expected to attend too many
meetings and I seem to be spending a lot of my time doing unnecessary paperwork.
HRO I’m sorry to hear that….
Mr J And… on top of that, I’d specifically asked if I could leave early last Friday, as I’d done a lot of
overtime during the week. But we had a deadline on Friday afternoon and even though I’d
finished my specific work I was expected to help other colleagues finish their work too.
HRO But surely that is a positive sign showing that Mr Bond has a lot of trust in you, in getting you
to help other colleagues.
Mr J Yes, but I feel like I’m being singled out! Other colleagues get to leave early, and they don’t
have such a lot of work to do.
HRO So you feel he’s been making unrealistic demands on you?
Mr J Yes, absolutely.
HRO Do you think it’s because Mr Bond is unaware of what you're doing?
Mr J Well, he never seems to ask us to do a job. He just delegates, and that’s another thing, he
never listens!
HRO Right. Have you approached Mr Bond about this particular problem?
9. Mr J I’ve tried to approach him, but whenever I go to his office he is either in meetings, or
he is never there. It seems like he just has no time for us.
HRO Well at this stage it would be better if you approached him directly. If nothing
else, showing that you’ve tried to solve the problem yourself, before you take it
further, makes it clear that you’re not just a complainer and can boost your credibility.
Why don’t you send an email requesting a meeting with him in private?
Mr J Hmmm, I’d be a bit worried about his reaction. I wouldn’t know what to say!
HRO Well firstly, you’ll need to plan what you are going to talk about before going ahead
with a meeting. You can always take notes to which you can refer. This shows that you
have considered what you need to discuss.
Mr J OK.
HRO This is obviously a delicate situation, so be very careful not to criticise as this could
bring on a defensive reaction. You need to be diplomatic when you speak to him.
If, after you have spoken to him in a rational way, you still find he is being
unreasonable, come and speak to us and we can arrange a meeting between the three of
us. But do remember you need to have evidence for us to be able to take further action.
Mr J OK, I’ll send him an email now to request a meeting, and we’ll see what happens from
there. Thanks for your advice.
HRO Good luck and let us know the outcome.
10. Title: NO TITLE (there’s isn’t going to be one)
◦ Now, listen and focus on the speakers
◦ Listen to the whole clip, what are the subjects of
conversation?
◦ Try to make track them in a chart
◦ What different things do they talk about?
Ready?
11. Now review your notes and chart,
◦ Answer these questions:
What is the relationship of the speakers?
What are their jobs or positions?
What is the subject of conversation?
What is the Man’s attitude toward the subject?
What is the Woman’s attitude toward the subject?
How does the Man feel? How does she?
What else do they talk about?
12. Now listen again carefully for some specific
conversation information,
◦ Answer these questions:
Why did she choose Computer Science?
Where did she study before?
What kind of program was her father interested in?
What is the Consumer Software Division working on?
What’s the Man’s name?
When is their new appointment?
13. Conversation:
Student: Good morning! I have an appointment at ten? My name is Sampson?
Interviewer: Hi, good morning! Yes, Mr Sampson, please sit down. Thank you for
coming. Now: could I just get some basic information from you first, please? Your
name is, uh, Garth Sampson?
S: Yes, that's right.
I: S-A-M-S....
S: No, that's S-A-M-P-S...O-N.
I: Sorry. And you're graduating this year?
S: Yes.
I: And your major is...?
S: Computer Science. I'll be getting my BSc in Computer Science.
I: Good. This May, right?
S: Yes, right.
I: And your mailing address?
S: That's Box 648 University Station, Vancouver V8G 2R9
I: ...V8G 2R9... and your email and cellphone?
S: GSampson@coolmail.ca....
14. I: ....@coolmail.ca....
S: ...and 090-555-6269
I: ...6269. Great! And you're a Canadian citizen?
S: Yes, I am.
I: Good. OK, that's all I really need right now. Now, you said you'll be getting your
bachelor's in computer science. Why did you choose that field?
S: Oh, wow- I've never thought of any other career for myself. I've always been into
computers, ever since I was in elementary school. My father bought me my first one, a
used, uh, Apple MacIntosh, when I was eleven years old, and I've been sitting in front of
a computer ever since. I, uh, got interested in how they work, you know, and, well, I kind
of tore that old Mac SE apart circuit by circuit when it died.
I: Oh, you have good mechanical skills, then?
S: (laughs) No, I'm afraid not! I made a real mess of the Mac. I'm, I'm all thumbs, actually-
but it satisfied my curiosity. I'm more interested in software programming now.
I: Well, we certainly always have a need for good programmers. What programming courses
have you taken here?
S: Actually, I didn't, uh, start here at UBC. I transferred in from Corolla College. It's a
community college. I took their two-year diploma in Computing. I had Visual Basic and
Cobol there.
15. I: How were your grades?
S: Oh, good! Those courses were really exciting for me. I got As in both of them.
And, um, then here at UBC, I've taken Oracle and C-and-C++ programming. So I think
I've got a solid background in computer languages now.
I: Have you done much programming?
S: You mean outside the classes? Uh, well, no, I wouldn't say so, really. Just my class
projects. My father was interested in building an oddsmaking program for horse
racing, and I helped him put that together, but I've never down any real, um, commercial
work of any kind.
I: Horse racing? (laughs) Does it work?
S: Well...yeah, the program runs OK. But he hasn't had much luck at the track yet. I think
the problem is his input data. (laughs)
I: (laughs) I see. Well now, at IT Solutions, we have two divisions I think you might be
interested in. Our Industrial Systems Division is doing a lot of work right now in nano-
programming, with a lot of potential in, uh, medicine, and also in, um, aeronautics.
They're into some real cutting-edge stuff there...
S: Gee, that sounds intriguing- capsule computers and all that, eh?
I: Yes, that's right. And our Consumer Software Division is busy now, um, trying to get the
last bugs out of our new wristband cellphone. We're about ready to hit the market with
it, so there's a lot of activity going on there these days.
16. S: Almost out? That's great! I've been waiting to get my hands on one of those. After all the
hype, I hope we're not going to be disappointed.
I: (laughs) No, I guarantee you won't! It's going to be a real eye-opener. And maybe we can
get you involved with the next generation.
S: Really? That would be something!
I: But what we'd like you to do first is get your transcripts sent in to us. Here- here's my
card. Just have them snailed to this address and to my attention. Oh- sorry, my name's
Ed Freeberg...here.
S: OK, sure! I'll run over to the Registrar's and have that done right away.
I: And then we'd like you to come in to our offices sometime in the next couple of weeks
to, uh, you know, just have a look around and have a chance to talk to some of the
division staff and HR people. How does that sound?
S: That sounds great, Mr Freeberg. Thank you.
I: Good! Well, uh, what would be a good day for you, do you think?
S: Uh...lessee... um, next Tuesday or Thursday would be real good. I've got no classes those
days right now.
I: Ah. OK then.... how about the... fifteenth, Thursday, at, say... ten o'clock?
S: Thursday. Ten a.m. Yes, that's fine.
17. I: And if you will just come to the Main Reception- here, at this address- and ask for
me, that's Ed Freeberg- they'll let me know you're there, and I'll come down and get you.
S: OK, great! I'll be there. Thank you very much.
I: And thanks for coming in to see us. You may have a great future with IT Solutions.
S: I hope so! (laughs) Thank you.
I: See you next Thursday, then. Goodbye.
S: Goodbye.
18. Title: NO TITLE (there’s isn’t going to be one)
◦ Now, listen and focus on the speakers
◦ Listen to the whole clip, what are the subjects of
conversation?
◦ Try to make track them in a chart
◦ What different things do they talk about?
Ready?
19. Now review your notes and chart,
◦ Answer these questions:
What is the relationship of the speakers?
What are their jobs or positions?
What is the subject of conversation?
What is the Man’s attitude toward the subject?
What is the Woman’s attitude toward the subject?
How does the Man feel? How does she?
What else do they talk about?
20. Now listen again carefully for some specific
conversation information,
◦ Answer these questions:
What does she need to park the bike?
Where can she apply to get a permit?
How much does it cost?
What kind of bike does she have?
How long was the trip?
Where’s the bike shop?
21. Conversation:
Patrolman: Sorry- you can't park your bike here, son.
Student: Huh? Why not? There's a lot of bikes already here.
P: Yeah, but they all got Lot H stickers.
S: They've got what?
P: Lot H stickers. Permits to park here in Lot H- see?
S: Oh. Well, where can I park instead?
P: Nowhere. You ain't got no sticker. You gotta have a permit for some parking zone before you
can park that thing anywhere on campus.
S: Ok, then...well...can I get one today, do you think? Where do we get them?
P: If you got your student ID card for this term, yes, you can get one today....
S: Yeah, I've got that, yes....
P: And you can apply for it at the Campus Affairs Office.
S: Where's that?
P: Just next to the Student Union, on the west side of it.
S: That little brown building?
P: Yessir, that's it.
22. S: And- are they free?
P: Nope, 'fraid not.
S: Do you know how much they cost, then?
P: It depends. The main building zones are ten dollars, I think, and the outer zones are
five- but you'll have to check with them.
S: OK. Thanks.
P: Sure. Say, what is that thing, anyway?
S: It's a Thorn Raven.
P: Don't look cheap.
S: No, it's not. I'm into touring bikes.
P: Well, that sure looks like a good one. Ride a lot?
S: Yes, you could say so. I took this one across the country.
P: Across America?!
S: Yep, Atlantic to Pacific, all the way.
P: Whew! How long did that take you, anyway?
S: Three months.
23. P: You must've been awful tired by the end.
S: More mentally than physically, actually. You can get used to riding the bike eight hours a
day, I mean, with a comfortable seat and comfortable clothes and all- but you never
stop worrying about the traffic and potholes and flat tires and your schedule and... you
know. And stuck out in the desert as the sun goes down, with no motel or gas station in
sight- you feel pretty lonely and, uh, vulnerable.
P: Huh?
S: Vulnerable? You know, kind of unprotected.
P: Ah. Yeah, I guess so, eh? But that's an exciting thing you done, son. During summer
break?
S: Yes, last year. I'd gotten my scholarship, so I didn't need to get a job last summer, and I
planned that trip instead. New York to San Francisco- crossing the continent is
something I've always wanted to do. Once.
P: Once?
S: Yeah. I won't do it again.
P: Just too hard, huh?
S: Not just that. It took a lot of time and a lot of money, and I'm not going to have that kind
of free time again now until I retire from work maybe. (laughs)
24. P: (laughs) Well, just stay healthy, son, and maybe you can do it again when you're 65.
S: Yeah, maybe. Say, do you know this town very well?
P: Sure do. Born here. What're you lookin' for?
S: Is there a good bike shop? Maybe even a Thorn dealer?
P: Nope, no dealer, but there's a durn good bike shop. 'S called 'Wheels Within Wheels'-
downtown off Elm Street.
S: Elm Street? Hmm. Didn't see the shop. I was down there looking around Sunday.
P: Well, it's not exactly on Elm Street- it's just off it, down the alley between Oak and Maple.
Y'know where the Pizza Plaza is?
S: Yeah.
P: All right, it's around that corner. It ain't big, but it's a good shop, got everything you
want, I expect, or leastwise what you need. And old Buster's been fixin' bikes for almost
thirty years now.
S: You used him?
P: No. No bicycle. But he's my wife's cousin. And I ain't heard a complaint against him in the
last twenty years.
S: (laughs) Well, that's a good enough recommendation for me. I'll check him out next
Sunday.
25. P: What'cha need?
S: Oh, now I just want to pick up a spare tube in case I get a flat tire. I don't have a spare.
P: Well, he's got those, sure- any size you like. Fix your own flats, do you? You must be a
serious biker.
S: Well, I don't really like the job, but, you know, it's hard to find a repair shop
sometimes, out in the middle of nowhere- and that's where I always seem to catch my
flats.
P: (laughs) Ain't that the way!
S: Sure is. Well, thanks. I gotta go get that permit before the office closes, I guess.
P: All right. Take care, son.
S: You too. See you. 'Bye.
26. Title: NO TITLE (there’s isn’t going to be one)
◦ Now, listen and focus on the speakers
◦ Listen to the whole clip, what are the subjects of
conversation?
◦ Try to make track them in a chart
◦ What different things do they talk about?
Ready?
27. Now review your notes and chart,
◦ Answer these questions:
What is the relationship of the speakers?
What are their jobs or positions?
What is the subject of conversation?
What is the Man’s attitude toward the subject?
What is the Woman’s attitude toward the subject?
How does the Man feel? How does she?
What else do they talk about?
28. Now listen again carefully for some specific
conversation information,
◦ Answer these questions:
What was Steve’s role in the book?
What is “work burnout”, according to Pam?
What’s the difference between “burnout” and “stress”?
How did Steve get to meet Pam?
What are the important things Pam said you need to
do?
What’s the benefits of meditating for Steve?
29. Conversation :
H: I’d like to thank you both for coming along today. Pam, this is your new book “Taking
the Blues out of Work - how to deal with work-related health problems”.
P: Yes.
H: And Steve. You’ve just recovered from work burnout – one of the most serious – and
common – work related problems – yes?
S: Yes, that’s right. I’m in the book! (laughing). Pam used me as a case study.
P: Yes. Steve came along to my clinic for help. He had a serous case of burnout. He followed
a course of therapy and …
S: … and she helped me to get my health back again.
H: That’s great. It’s good to hear there’s a happy ending.
Pam, could you tell us what work burnout actually is? Aren’t we just talking about stress
here? Is there a difference?
P: Yes! There is a difference. A very big difference. But that’s a good question because most
people make the mistake of thinking that burnout is just another word for stress – so I’ll
start with that.
Everyone understands stress. We live in a world where stress is part of our everyday
lives. Burnout can be the result of too much stress but it isn’t the same thing. I once
heard somebody say that if stress is like drowning in an overload of work, burnout is
more like being all dried up. With stress we lose our energy, with burnout we lose much
more – our motivation, our hope … and one very important difference between stress
and burnout is that we know when we are stressed but we don’t usually realise we are
suffering from burnout …
30. H: …until it’s too late.
P: Exactly.
H: Steve, how did you know that your problem was more serious than just being stressed?
S: Well, I didn’t realise myself. Other people realised first. I changed my behaviour and
started feeling really negative and cynical about everything. That wasn’t me at all. I’ve
always been a happy-go-lucky sort of bloke. It got to the point where I felt so hopeless
and depressed that I couldn’t even face getting up in the morning. My
wife made me an appointment with the doctor. He was helpful and referred me to Pam.
P: Steve was lucky to have the support of his family and friends. It’s difficult to get better
on your own. It’s important to do normal things, exercise, socialise, go for a walk, meet
a friend for a coffee …
H: And did Steve need medication?
S: No.
P: We decided to try with everything else first … medication can be effective, anti-
depressants aren’t the same these days as they used to be but Steve got better without
any. In fact it was something he felt quite strongly about.
S: I don’t even like taking an aspirin unless I really have to so I think I made a real effort to
listen to Pam and do the things she suggested. I even started meditating!
31. H: Meditating?
P: Yes, it can really help. It calms the mind and helps to shut out the world’s distractions.
H: And how are you now Steve?
S: I feel great. Better than I have for years (laughing)
H: I’m glad to hear it .. now let’s talk a bit … (fade out)