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1. Escalation
Matrix
Template
Your Company Name

2. Template 1
ID Month
Customer
Name
PO
Number
Description Amount
Escalation
Date
Escalation
Reason
Status
01 - Text Here - Text Here - - Text Here -
02 - Text Here - Text Here - - Text Here -
03 - Text Here - Text Here - - Text Here -
04 - Text Here - Text Here - - Text Here -
05 - Text Here - Text Here - - Text Here -
06 - Text Here - Text Here - - Text Here -
07 - Text Here - Text Here - - Text Here -
08 - Text Here - Text Here - - Text Here -
09 - Text Here - Text Here - - Text Here -
10 - Text Here - Text Here - - Text Here -
2

3. Template 2
IncidentType or Category Criticality & Description Example Incident or Event Component Action
Text Here Text Here Text Here Text Here
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Text Here Text Here Text Here Text Here
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Text Here Text Here Text Here Text Here
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Text Here Text Here Text Here Text Here
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3

4. Project
Escalation
Matrix
Current
Status
Priority
Issue
Description
Assigned to
Owner
Expected
Resolution Date
Escalation
Required
(Yes/No)
Open Critical
Issues raised by stakeholders about the financial
viability of the project are preventing the project from
moving forward as planned
John 21st Oct Yes
Work in
Progress
High The project is shown on a specific skill set Kelly 3rd Nov No
Closed Medium
Negotiation with functional , managers in an
organization competing for scarce human resources
are forecasted to delay project completion
James 15th Dec Yes
Open Low The new software doesn’t print out forms Rudy 7th Jan No
Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here
4

5. Critical
High
Medium
Low
Project
Escalation
Matrix
Current
Status
Priority
Issue
Description
Assigned To
Owner
Expected
Resolution Date
Escalation
Required
(Yes/No)
Open
Issues raised by stakeholders about the financial
viability of the project are preventing the project from
moving forward as planned
John 21st Oct Yes
Work in
Progress
The project is shown on a specific skill set Kelly 3rd Nov No
Closed
Negotiation with functional , managers in an
organization competing for scarce human resources
are forecasted to delay project completion
James 15th Dec Yes
Open The new software doesn’t print out forms Rudy 7th Jan No
Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here
5

6. Priority Example Escalation Steps
Assigned to
Owner
Expected
Resolution
Date
Critical
An issue which can jeopardize the
success of the project
The issue will be escalated to
executive Management immediately
(VPs/CEO)
High
An issue which may impact project
schedule or cost
The issue will be escalated to the
CEI PMO and the Account Manager
Medium
An issue which has the possibility of
impacting the project schedule or
cost
The CEI project manager shall
discuss the issue with the team and
the client project manager and
escalate the issue to the PMO as
deemed necessary
Low
An issue that does not impact project
schedule or cost
The project manager shall resolve
the issues or work with the client
project manager as needed to
resolve the issue
Issue
Reporting
Escalation
Matrix
6

7. 7
Additional
Slides

8. Our
Mission
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OurVision
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Our Goal
8

9. OurTeam
9
Designation
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Name Here
Designation
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Name Here
Designation
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Name Here

10. About us
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Target Audiences
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attention.
Client Value
10

11. Clustered Column
0
10
20
30
40
50
60
70
80
90
100
Q 1 Q 2 Q 3 Q 4
SalesInpercentage(%)
FinancialYear 2018
Product 01
Product 02
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11

12. Donut Pie Chart
40%
20%
30%
10%
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audience's attention.
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audience's attention.
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audience's attention.
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audience's attention.
12

13. 13
ThankYou
Email Address:
emailaddress123@gmail.com
Contact Numbers:
0123456789
Address:
# street number, city, state