1.
1
Project Escalation Matrix
Your Company Name

2.
Template 1
2
ID Month Customer
Name
PO
Number
Description Amount Escalation
Date
Escalation
Reason
Status
1 Text Here - Text Here - - Text Here Text Here
2 Text Here - Text Here - - Text Here Text Here
3 Text Here - Text Here - - Text Here Text Here
4 Text Here - Text Here - - Text Here Text Here
5 Text Here - Text Here - - Text Here Text Here
6 Text Here - Text Here - - Text Here Text Here
7 Text Here - Text Here - - Text Here Text Here
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3.
Template 2
3
Incident Type or
Category
Critically &
Description
Example
Incident
or Event
Component
Action
› Denial of Service
› Your Text Here
› Your Text Here
› Your Text Here
› Incident Category:
Minor
› Your Text Here
› Non-critical,
internally
accessible
application is
unavailable due to
user error or
misconfiguration
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
› Your Text Here
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4.
Project Escalation Matrix
4
Current State Priority Issue Description
Assigned to
Owner
Expected
Resolution Date
Escalation Required
(Y/N) ?
Open Critical
Example: Issues raised by stakeholders about the
financial viability of the project from moving forward
as planned
Yes
Work in Progress High Example: The Project is short on a specific skill set No
Closed Medium
Example: Negotiations with functional managers in
an organization competing for scarce human
resources are forecast to delay project completion
Yes
Low Example: The new software doesn't print out form No
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5.
Issue Reporting Escalation Matrix
5
Priority Example Escalation Steps
Assigned
to Owner
Expected
Resolutio
n Date
Critical
An issue Which can
jeopardize the Success of
the project
The issue will be escalated
to Executive Management
immediately (VPs/ CEO)
High
An issue which may impact
project schedule or cost
The issue will be escalated
to the CEI PMO & the
Account Manager
Medium
An issue which has the
possibility of impacting the
project schedule or cost
The CEI project manager
shall discuss the issue with
the team & the client project
manager & escalate the
issue to the PMO as deemed
necessary
Low
An issue that does not
impact project schedule or
cost
The project manager shall
resolve the issues or work
with the client project
manager as needed to
resolve the issue
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6.
6
It’s Time For
Coffee Break
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7.
7
Escalation Matrix
Icons Slide

8.
8
Charts &
Graphs

9.
Stacked Area-Clustered Column
9
0
1
2
3
4
5
6
7
8
9
10
FY01 FY02 FY03 FY04
InPercentage
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Product 01 Product 02 Product 03

10.
10
0 10 20 30 40 50 60 70 80 90 100
Q1
Q2
Q3
Q4
Unit Count
Product 01 Product 02
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ClusteredBar

11.
11
Additional
Slides

12.
Our Mission This slide is 100% editable. Adapt it to your
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Vision
12
Mission
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Goals
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13.
13
Our
Team Name Here
Designation
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Name Here
Designation
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Name Here
Designation
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14.
Preferred by Many
Values Client
Target Audiences
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14
About Us

15.
Comparison
15
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Medium
50%
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Maximum
80%
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Minimum
35%

16.
Financial
16
Maximum
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Medium
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Minimum
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45%
75%
95%

17.
Our Goal
17
G O A L
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18.
18
2014
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2015
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2016
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2019
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2018
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2017
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Timeline

19.
Venn
19
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30% 50%
20%

20.
20
Address:
# street number, city, state
Email Address:
emailaddress123@gmail.com
Contact Numbers:
0123456789
Thank You