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1. Change
Implementation
Proposal
Client Name:
Client Address:
Client Contact Information
Prepared for
Client Name:
Client Address:
Client Contact Information
Prepared by
Client Name

2. Cover Letter for Change
Implementation Proposal
2
Dear Client
You need to change your old customer handling and grievance management
system from man labor intensive to more capital intensive way . This change
process can be elaborate and can have many points of resistance in it , thus
managing all these complication becomes hectic and difficult.
Dear client you need not worry about such hinderance because this is where
we play a major role for you . We mange the process of change for you with
our expertise's in the matter and help you to implement the desired change
your organization needs.
Sincerely
User Assigned
Signature

3. Table of Content
3
Proposal Context
Our Services
Action Plan
Timeline
Challenges
Your Investment
About us
Case Study
Our Team
Client Testimonials
Next Step
Terms and Conditions
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4. Proposal Context for Change Implementation Proposal
4
› Client calls to our helpline are right now replied by an associate who asks the client in the event that
they are calling to report another issue or to check the status of a formerly revealed issue.
› On the off chance that the client is calling about a recently revealed issue, the partner inquires the
client for the Incident ID #. The associate at that point puts the client on hold
› The Machine calls a client administration agent, educates the delegate with respect to the purpose
behind the call (new issue or Incident ID #), and exchanges the guest.
Your Problem
› The job of the associate who answers the call could without much of a stretch be supplanted by a
computerized framework,
› Which enable the client to squeeze 1 for another issue or 2 for a recently detailed issue. On the off
chance that the client squeezed 2, they would be provoked to enter their Occurrence ID #.
› The guest would then be steered to a client administration agent, alongside the Incident ID #, if
appropriate, which would be passed along through the telephone framework..
Our Solution
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5. Our Services for Change
Implementation Proposal
5
Design Services Digital Services Marketing Sales
Analytics and Data
Interpretation
Operations Risk Management
Finance Strategy Text Here Text Here
5
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6. Action Plan for Change
Implementation Proposal
6
We Propose a 5 Phase action plan which will take a total of 15 weeks of time . The
phases details are :
Phase 2
Material
Purchase
› Buy another telephone directing framework that would permit
required capacities.
› Text Here
Phase 3
Programing
and Testing
› Conduct various test and program the ne technology according
to needs.
› Text Here
Phase 1
› Conduct research and inspect the current way of communication for
detailed analysis of current system.
› Text Here
Research and
Inspection
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7. Action Plan for Change
Implementation Proposal Contd..
7
› Convert Incident ID #s from a blend of letters
and numbers to numbers for direction on the
phone routing.
› Text Here
Create IDs
Phase 4
Communicate
New Workflow
› Update the customers about the new
workflow and blend them according to
according to new technology .
› Text Here
Phase 5
7
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8. Timeline for Change Implementation Proposal
8
Week 6-7 Week 12-14
Week 8-11 Week 14-15
Week 1-5
Material
Purchase
Create
IDs
Phase 1
Programing and
Testing
Communicate New
Workflow
Research and
Inspection
Phase 2 Phase 3 Phase 4 Phase 5
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9. Challenges for Change
Implementation Proposal
9
Obstacle 1
The time related with programming and testing and building up the new ID framework (48
complete manhours). Once more, the time spared by actualizing the new technique would
More than compensate for this underlying venture.
Obstacle 2
Resistance of clients who don't lean toward managing a computerized framework. No
arrangement will satisfy each client, yet most purchasers today hope to be welcomed with a
computerized framework when calling a business. One choice is to permit clients to squeeze 0
in the event that they're uncertain how to address the robotized questions.
Obstacle 3
Customer administration issues with early guests whose ID # still contains numbers and letters.
› Text Here
Obstacle 4
› Text Here
› Text Here
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10. Your Investment for Change
Implementation Proposal
10
Description Price USD
Research and Inspection 2,000
Material Purchase 2,000
Programing and Testing 2,000
Create IDs 2,000
Communicate New Workflow 2,000
TOTAL 8,000
The total cost of the Change Management will be divided into five categories
› 50% of the total payment is to be made at eh time of contract signing, rest of the amount will
be paid upon the successful completion of project
› The package can be altered and changed according to your needs
› Text Here
*Note:
10
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11. About Us for Change
Implementation Proposal
11
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Founded
in
:
1950
Company Introduction
› Write few short lines about company introduction displaying years in service major projects
accomplished and various certifications received.
› Text Here
› Text Here
Our Background
› Add details on company’s history
› Previous line of services
› How it all started etc.
› Other key points
Company Mission
Write your company’s mission here.
Company Vision
Write your company's vision here.

12. Case Study for Change Implementation Proposal
12
Project Summary
› Write Description about the project here
› Project Objective
› Customer Problem
› Write the results of the project here
› Write the outcomes
› Text here
Project Budget
Project Description
Project Results
Project Timeframe
Description Price USD
Task Here XXX
Task Here XXX
Task Here XXX
Task Here XXX
Task Time
Task 1 WK
Task 2 WK
Task 3 WK
Task 4 Wk
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13. Our Team (1/2)
13
“Write key credentials and major highlights of the team member”
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
Name
Designation
“Write key credentials and major highlights of the team member”
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
Name
Designation
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14. Our Team (2/2)
14
“Write key credentials and major highlights of the team member”
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
Name
Designation
“Write key credentials and major highlights of the team member”
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
Name
Designation
“Write key credentials and major highlights of the team member”
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
› Text Here
Name
Designation
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15. Client Testimonial
15
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
Name
Designation
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
Name
Designation
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
› Client Testimonial Here
Name
Designation
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16. Next Step for Change
Implementation Proposal
16
We believe in transparency and trust among partners. Therefore we believe in laying
a solid foundation . Mentioned below are next steps after signing the contract
› After reading the proposal, if you feel confident and are willing to hire our firm for change management
please send a signed copy of the proposal on he address or e-mail.
› After receiving the proposal we will contact you and our representative will visit you
within 7 days
› Your Next Step Here
Signature
User Assigned:
Designation:
Company Name:
Signature
Client Name:
Client Company Name :
Address :
16
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17. Terms and Condition for Change
Implementation Proposal
17
Service and Payment
› Service Payment is to made in 3 Installments with first 50 % being paid at the time of
contract signing , 25 % in between of the project and rets 25% after project completion
› Text Here
Terms of Contract Termination
› The Contract with the client shall be terminated in case of non compliance with the
confidentiality contract
› Text Here
Notice & Renewal
› Contact can be renewed after or before completion of the project
› Text Here
Signature and Name
17

18. Contact Us
18
Company Name
Company Logo
Company Address
# Street Number, City, State
Phone Number
0123456789
Website and Social Media Accounts
Emailaddress123@gmail.Com

19. 19
Additional Slides

20. Our Mission
20
Mission
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and capture your audience's attention.
Goal
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and capture your audience's attention.
Vision
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and capture your audience's attention.

21. Timeline
21
2015
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it to your needs and capture your
audience's attention.
2017
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it to your needs and capture your
audience's attention.
2019
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it to your needs and capture your
audience's attention.
2016
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audience's attention.
2020
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audience's attention.
2018
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22. Roadmap
22
Start
End
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Text Here
2017
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Text Here
2018
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Text Here
2019
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Text Here
2020

23. 30 60 90 Days Plan
23
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First 30 Days First 60 Days First 90 Days

24. Gantt Chart
24
Dates
Events 27 Jan 28 Jan 29 Jan 1 Feb 2 Feb 3 Feb 4 Feb 7 Feb 8 Feb 12 Feb 13 Feb
Project #1
Task #1
Task #2
Project #3
Project #4
Revision
Task #5
Project #6
Project End
Project Task Revision