Emotional intelligence involves recognizing, using, and regulating emotions in an efficient and productive manner to effectively deal with one's environment. As workspaces become more diverse, organizations need employees who can adapt to different cultures. Developing emotional intelligence can help tackle prejudice by having zero tolerance policies, diversity training starting with managers, and encouraging speaking out while bringing people together towards common goals. High emotional intelligence among group members, with internal harmony, is key to maximizing a group's performance by utilizing everyone's talents and skills.