This document summarizes the ePerolehan Centre, which provides services and support for Malaysia's electronic procurement system called ePerolehan. The ePerolehan Centre operates 13 locations nationwide to assist suppliers with registration, training, payment processing and technical support for using the ePerolehan system. It aims to promote adoption of ICT and e-procurement in the public sector. Services include guidance for suppliers, payment processing, and consultancy on registration issues. Training and equipment rental is also provided at some locations.

1. ePerolehan CENTRE
Moving Forward

2. Commerce Dot Com Sdn Bhd (CDC) is
Malaysia’s leading e-Commerce service
provider was established on 21st June 1999 to
develop the Ministry of Finance’s electronic
procurement system also known as
ePerolehan.
Under a build-operate-transfer mode,CDC has
transformed ePerolehan to become one of
the most successful e-Government flagship
applications under the Multimedia Super
Corridor (MSC) initiatives.
CDC is the creator of Malaysia’s pioneering, and, the world’s first electronic
procurement system implemented on a nationwide scale; ePerolehan. With a notable
track record in managing ePerolehan, CDC aspires to be the benchmark leader in
Government and public sector electronic procurement solutions.

3. • Pioneer in electronic procurement service in Malaysia.
• Advocating ICT adoption in Government administration.
• Championing Open Source technology in eGovernment.
• Drastic increase of ePerolehan usage with the
Malaysian Government’s support - more than 90% of
all Government agencies are ePerolehan enabled.
• Reduction in turnaround procurement time – average
payment period upon delivery is now less than 14 days.
CDC • Faster online supplier registration.
Achievements
• Over 180,000 ePerolehan registered suppliers
nationwide.

4. eP Centre is the services network for eP community. The
services provided are as below:
• Providing guidance and assistance to suppliers in using
ePerolehan System.
• Payment channel for all ePerolehan products and other
products as well.
• Consultancy services with regards to MOF registration
issues and also how to be “eP enabled” suppliers.
• Free Training for Supplier Registrations and catalogue
creation on eCat (via appointment through email or
telephone)
ePerolehan Centre
• Rental on complete training rooms with facilities such as
laptops,projectors and internet at some of the centres.

5. Overview of Present eP Centre
3 categories of eP Centre at 13 sites nationwide services and sales activities
eP Centre @ eP Centre @ eP Centre @
Treasury Office Commercial Building Federal State Building
• Putrajaya • Petaling Jaya • Kuching • Alor Setar • Ipoh
Locations • Kota Kinabalu • K.Terengganu • Penang • Kuantan
• Kuching • Kota Kinabalu • Kota Bahru • Johor Bahru
• Payment activities • Payment activities • Payment activities
• Enablement – eP Access Medium • Enablement – eP Access Medium • Enablement – eP Access Medium
‐ Injection, unblocking, retrieving ‐ Injection, unblocking, retrieving PIN ‐ Injection, unblocking, retrieving
PIN PIN
‐ Smart Card Reader (SCR)
‐ Smart Card Reader (SCR) ‐ Smart Card Reader (SCR)
• Enablement - eCAT
Services • Enablement - eCAT ‐ Catalog submission • Enablement - eCAT
‐ Catalog submission ‐ Catalog submission
• eP Consultancy services (CDC)
• eP Consultancy services (CDC) • eP Consultancy services (CDC)
- Accept SR Support Documents (excl.KT)
• eP Consultancy services (UPS, MOF) • PC Pool services
• Conduct eP Training (excl. PJ)
- Processing of SR Support Documents • Telephone inquiries (inbound)
• PC Pool services
• PC Pool services • Telephone inquiries (inbound)
• Telephone inquiries (inbound)
• Training modules (DP, Q & T) • Training modules (DP, Q & T) • Training modules (DP, Q & T)
Sales • eP Access Mediums (ePXS, SC, SCR)
• eP Access Mediums (ePXS, SC, SCR) • eP Access Mediums (ePXS, SC, SCR)

6. A short tour of all ePerolehan Centres
Federal Building
• Treasury office at Putrajaya
• Treasury office at Kuching
• treasury office at Kota Kinabalu
Commercial Building
• Wisma Amtek, Petaling Jaya
• Bangunan Tabung Haji, Kuala Terengganu
• Wisma STA, Kuching
• KK Times Square, Kota Kinabalu
State Federal Building
• Ipoh
• Johor Bahru
• Georgetown
• Alor Setar
• Kota Bharu
• Kuantan

20. Thank you