The document provides tips for conducting an effective interview with an exchange participant (EP). It recommends breaking the ice by chatting before the interview and asking follow up questions to get deeper understanding. It also suggests flexibly tailoring questions based on the EP's responses, setting clear expectations about the internship and recruitment process, and evaluating the EP's critical thinking, motivation, and independence. The goal is to select EPs that are a good match for the program's core values and avoid potential misunderstandings.

2. PERSONAL
UNDERSTANDING
JOB UNDERSTANDING
WORKING
EXPERIENCE
MOTIVATION
COMMITMENT
CULTURAL
ADAPTIBILITY
MATCHABILITY
EXPECTATION

3. • Break the ice
Be online earlier than the expected time to chat with EP
 Have warm-up conversation before starting interview
• Repeat question about the same topic to get deeper understanding

4. •Follow the flow but be flexible and logical
 Question based on EP answer
 Example:
-If in the first question, EP introduce that they have been to England then you
the question “Have you ever been abroad?” should be changed to “Beside
England, which else countries have you been to?”
-EP introduce that they have working experience as an English tutor so in
“Working experience” part, you should ask “As you mentioned, you had taken
an job as a tutor, can you tell more about this experience?”

5. • Remember to set clear expectation about:
oIntern service
o Probation time
o Recruiting process: next step, when to get back, etc.
=> To avoid misunderstanding and increase matching NPS :D

6. Tips in evaluating EP

7. •Critical thinking
EP with good thinking will answer following STAR model: SITUATION
– TIME – ACTION – RESULT
• Motivation
=> Be careful with EP that have motivation different from core value of
AIESEC exchange. Ex: want to take internship since boyfriend/
girlfriend is in VN or want to start up or just travelling

8. • Independence
EP that have been abroad by themselves
 Through “Commitment” and “Expectation” part in the question
list, check EP’s awareness about AIESEC support and whether EP
know how to solve personal stuff first on their own