The document discusses business environment and its factors. It defines business, environment, and business environment. It explains that business environment refers to external forces influencing business decisions, including social, political, economic, and technological factors outside a business's control. The document outlines various internal and external environmental factors that affect a business, categorizing external factors as micro (e.g. customers, suppliers) and macro (e.g. political, economic, social). It concludes that environmental factors significantly impact businesses and must be considered when analyzing changes to implement.