The document discusses enterprise voice mashups. It describes how integrating real-time communications into business processes can make businesses run faster, cheaper, and make customers happier. Voice is presented as a "spice" that can enhance existing business processes and applications, rather than being the primary focus. Various examples of voice mashups are provided, such as automating remote worker forms and scheduling or integrating communications with delivery notifications and rescheduling. The document also covers definitions of mashups, common architectures, examples of health care mashups, and resources for learning more.