This document outlines a group presentation on a comparative analysis of two automotive workshop businesses - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services in Melaka. It includes descriptions of the businesses and their histories, a comparative analysis of their competitive traits and strategies, challenges faced by new businesses, and recommendations. The group conducted interviews with the business owners to gather information for the analysis and presentation.
This report compares two automotive workshop businesses, E.H Auto Care Service Centre in Bandar Sunway, Selangor and Hock Tyre Services and Batteries in Melaka. It provides a brief description of each business's history, operations, competitors, strategies to compete, and challenges. Both businesses operate in oligopolistic markets and have been family-run for over 20 years. While they face some similar obstacles, the report finds differences in their locations, staff sizes, years in operation, and competitive environments.
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services & Batteries in Melaka. It provides a brief history and description of each business, analyzes their competitive traits and challenges, and compares their similarities and differences. Interviews were conducted with the owners to gather information. The report finds that while both businesses have been successful in their respective regions, Hock Tyre Services & Batteries has expanded to more locations, demonstrating more success in monopolizing the local tire industry.
This report compares two automotive workshop businesses in Malaysia - E.H. Auto Care Service Centre in Bandar Sunway and Hock Tyre Services & Battery in Melaka. Both are family-run businesses that have operated for over 20 years. The report provides background on the businesses, analyzes their competitive strategies and markets, and identifies some similarities and differences between the two.
This document provides a comparative analysis report of two hair salon businesses located in different geographical locations: Tenze Hair Studio and Stella hair salon. The report includes a brief description of each business' history and founding, competitive traits analysis comparing the two businesses, and recommendations to improve competitiveness. Tenze Hair Studio is a larger commercial business with 6 branches, while Stella is a smaller home-based salon in Banting. Both face several competitors and are considered monopolistically competitive. The report recommends Stella increase prices and improve management systems, while Tenze could set goals and improve customer service.
This report compares two automotive workshop businesses, E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services and Battery in Melaka. Both businesses have been operating for over 20 years and provide tyre, battery, and automotive repair services. The report analyzes the history, operations, customers, finances, and strategies of each business. It finds that E.H Auto Care has more locations, employees, and annual revenue than Hock Tyre Services but both have strong customer loyalty through quality service and maintaining good customer relationships.
This document describes a research assignment comparing two tire and auto service businesses in different locations. It discusses a group of five students interviewing Yuen Chuan Huat Tyres & Batteries in Malacca, a family-owned workshop, and HupShun Tyres in Subang Jaya, which has multiple branches. The document outlines the businesses' histories, products/services, strategies, and competitors. It finds Yuen Chuan Huat competes through product variety, advertising, and pricing, while HupShun employs pricing, large product selection, excellent customer service, and advertising on websites and magazines.
This document summarizes information about two automotive workshops - E.H. Auto Cares Service Centre in Bandar Sunway and Hock Tyre Services & Batteries Sdn. Bhd. in Malacca. It provides details on their history, services offered, strategies to compete, and makes suggestions to improve their businesses. Both workshops aim to provide good customer service and reasonable pricing, but differ in their main products and level of competitiveness depending on their location.
This report compares two automotive workshop businesses, E.H Auto Care Service Centre in Bandar Sunway, Selangor and Hock Tyre Services and Batteries in Melaka. It provides a brief description of each business's history, operations, competitors, strategies to compete, and challenges. Both businesses operate in oligopolistic markets and have been family-run for over 20 years. While they face some similar obstacles, the report finds differences in their locations, staff sizes, years in operation, and competitive environments.
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services & Batteries in Melaka. It provides a brief history and description of each business, analyzes their competitive traits and challenges, and compares their similarities and differences. Interviews were conducted with the owners to gather information. The report finds that while both businesses have been successful in their respective regions, Hock Tyre Services & Batteries has expanded to more locations, demonstrating more success in monopolizing the local tire industry.
This report compares two automotive workshop businesses in Malaysia - E.H. Auto Care Service Centre in Bandar Sunway and Hock Tyre Services & Battery in Melaka. Both are family-run businesses that have operated for over 20 years. The report provides background on the businesses, analyzes their competitive strategies and markets, and identifies some similarities and differences between the two.
This document provides a comparative analysis report of two hair salon businesses located in different geographical locations: Tenze Hair Studio and Stella hair salon. The report includes a brief description of each business' history and founding, competitive traits analysis comparing the two businesses, and recommendations to improve competitiveness. Tenze Hair Studio is a larger commercial business with 6 branches, while Stella is a smaller home-based salon in Banting. Both face several competitors and are considered monopolistically competitive. The report recommends Stella increase prices and improve management systems, while Tenze could set goals and improve customer service.
This report compares two automotive workshop businesses, E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services and Battery in Melaka. Both businesses have been operating for over 20 years and provide tyre, battery, and automotive repair services. The report analyzes the history, operations, customers, finances, and strategies of each business. It finds that E.H Auto Care has more locations, employees, and annual revenue than Hock Tyre Services but both have strong customer loyalty through quality service and maintaining good customer relationships.
This document describes a research assignment comparing two tire and auto service businesses in different locations. It discusses a group of five students interviewing Yuen Chuan Huat Tyres & Batteries in Malacca, a family-owned workshop, and HupShun Tyres in Subang Jaya, which has multiple branches. The document outlines the businesses' histories, products/services, strategies, and competitors. It finds Yuen Chuan Huat competes through product variety, advertising, and pricing, while HupShun employs pricing, large product selection, excellent customer service, and advertising on websites and magazines.
This document summarizes information about two automotive workshops - E.H. Auto Cares Service Centre in Bandar Sunway and Hock Tyre Services & Batteries Sdn. Bhd. in Malacca. It provides details on their history, services offered, strategies to compete, and makes suggestions to improve their businesses. Both workshops aim to provide good customer service and reasonable pricing, but differ in their main products and level of competitiveness depending on their location.
GRAPHYT - (ENT530 - Social Media Portfolio)HarithDaniel9
GRAPHYT Design Service provides graphic design and video editing services. They created a Facebook page in October 2019 to promote their business online. They posted various types of content on their page including teaser posts to generate interest, soft sell posts to build brand awareness, and hard sell posts promoting their service packages and prices. In total they posted 3 times in October, 6 times in November, and 4 times in December to attract customers and generate sales on Facebook.
The document provides a business plan presentation for Syahmi's Carwash Center. The business offers car washing, maintenance, and cafe services. It has four owners with engineering, business, and accounting backgrounds. The business plan outlines the company background, location, organization structure, job roles, operations, marketing plan, and financial projections. The company aims to increase customer awareness and profits by 30% through quality service and targeting corporate and luxury car customers.
This document appears to be a summer training report submitted by Satnam Singh on customer satisfaction at Peaks Automobiles Pvt Ltd, an authorized dealer of Maruti Suzuki vehicles in Srinagar, Kashmir. It includes an acknowledgements section, declaration, preface, table of contents, and initial sections on the industrial and company profiles of Peaks Automobiles. The objectives, vision, and mission of the organization are also outlined. The report appears to analyze customer satisfaction through research methodology and a questionnaire at the automobile dealership.
This document provides an introduction and background information for We Care For You Sdn. Bhd., a partnership business that plans to establish a community service for the elderly in Shah Alam, Selangor. The business aims to provide activities and a space for seniors to socialize. Key details include the company's vision, mission, objectives, logo, location plan, and background.
This document presents a comparative analysis of two wedding businesses - Micasa Bridal Studio and Eft Signature Studio - located in Petaling Jaya, Selangor, Malaysia. Both businesses have been operating for over 10 years. Micasa has 3 branches and 20 employees, while Eft Signature has 2 branches and 5 employees. They both face strong competition from other established wedding businesses in the area like Enya Mareine. Micasa employs a low pricing strategy to compete, while Eft Signature focuses on quality photography and videography. Based on Micasa's longer experience in the industry, the document concludes they may provide better customer service.
This document summarizes a group assignment comparing two wedding businesses - Micasa Bridal Studio and Eft Signature Studio. Both businesses are located in Petaling Jaya and have been operating for over 10 years. The group analyzed similarities and differences between the businesses. They found Micasa has more experience but limited parking, while Eft has reasonable prices but inexperienced staff. The group recommends Micasa improve its facilities while Eft trains staff more and moves to a larger space.
1) The document discusses the background and entrepreneurship journey of several Malaysian entrepreneurs from different ethnicities including Mr. Wan Mahadi Bin Hj. Wan Muntil, the owner of JJCR Construction and Services Sdn. Bhd.
2) It describes Mr. Wan Mahadi's experience working as a consultant for Petronas before starting his own construction business in 2002 which has now expanded to several projects.
3) The document analyzes whether Mr. Wan Mahadi uses a causal or effectual process in his business, concluding that he utilizes both concepts to take advantage of opportunities and leverage his expertise and reputation to expand his business.
This document is a report from a group of students comparing two furniture businesses - Fella Design located in Melaka and Home Star located in Kuala Lumpur. It includes backgrounds of the two businesses, their competitive landscapes, and a comparative analysis of their competitive traits. The report has 6 sections - an introduction, backgrounds of the two businesses, a comparative analysis, recommendations, appendices, and references. It analyzes factors like location, products, size, competitors and strategies for each business.
This document is a report from a group of students comparing two furniture businesses - Fella Design located in Melaka and Home Star located in Kuala Lumpur. It includes background information on the two businesses, their competitive landscapes, and a comparative analysis of their competitive traits. The report has 6 sections - an introduction, background on each business, comparative analysis, recommendations, appendices, and references. It analyzes factors like location, products offered, competitors, strategies to compete, and challenges faced.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the property located at 123 Main St. It specifies the monthly rental rate of $1,000 due on the 1st of each month, the security deposit of $1,000, and the lease term of 1 year beginning January 1st and ending December 31st. The landlord and tenant responsibilities for repairs and maintenance are also defined.
Prisms are solid geometric shapes that have two identical and parallel bases. There are six main types of prisms defined by the shape of their bases. Prisms can be regular if their cross-sections are regular polygons, or irregular if their cross-sections are irregular shapes. The surface area and volume of prisms can be calculated using formulas that involve the base area, perimeter or base, and height. A frustum is the portion of a prism cut by a plane that is not parallel to the bases, and its volume and surface area can be calculated using specialized formulas.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the property located at 123 Main St. It specifies the monthly rental rate of $1,000 due on the 1st of each month, the security deposit of $500, and responsibilities of the landlord and tenant regarding repairs, guests, noise, and more. The initial lease term is one year beginning January 1st.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the lease of an apartment located at 123 Main St from January 1, 2023 through December 31, 2023. Key details include the monthly rent amount, late fees, repairs and maintenance responsibilities, entry rules, and terms for lease renewal or termination.
The document discusses the importance of diversity and inclusion in the workplace. It notes that a diverse workforce leads to better problem solving and decision making by bringing in a variety of perspectives. The document encourages companies to promote diversity through their policies and culture in order to gain competitive advantages and strengthen communities.
La Unión Europea ha acordado un paquete de sanciones contra Rusia por su invasión de Ucrania. Las sanciones incluyen restricciones a las importaciones de productos rusos clave como el acero y la madera, así como medidas contra bancos y funcionarios rusos. Los líderes de la UE esperan que las sanciones aumenten la presión económica sobre Rusia y la disuadan de continuar su agresión contra Ucrania.
GRAPHYT - (ENT530 - Social Media Portfolio)HarithDaniel9
GRAPHYT Design Service provides graphic design and video editing services. They created a Facebook page in October 2019 to promote their business online. They posted various types of content on their page including teaser posts to generate interest, soft sell posts to build brand awareness, and hard sell posts promoting their service packages and prices. In total they posted 3 times in October, 6 times in November, and 4 times in December to attract customers and generate sales on Facebook.
The document provides a business plan presentation for Syahmi's Carwash Center. The business offers car washing, maintenance, and cafe services. It has four owners with engineering, business, and accounting backgrounds. The business plan outlines the company background, location, organization structure, job roles, operations, marketing plan, and financial projections. The company aims to increase customer awareness and profits by 30% through quality service and targeting corporate and luxury car customers.
This document appears to be a summer training report submitted by Satnam Singh on customer satisfaction at Peaks Automobiles Pvt Ltd, an authorized dealer of Maruti Suzuki vehicles in Srinagar, Kashmir. It includes an acknowledgements section, declaration, preface, table of contents, and initial sections on the industrial and company profiles of Peaks Automobiles. The objectives, vision, and mission of the organization are also outlined. The report appears to analyze customer satisfaction through research methodology and a questionnaire at the automobile dealership.
This document provides an introduction and background information for We Care For You Sdn. Bhd., a partnership business that plans to establish a community service for the elderly in Shah Alam, Selangor. The business aims to provide activities and a space for seniors to socialize. Key details include the company's vision, mission, objectives, logo, location plan, and background.
This document presents a comparative analysis of two wedding businesses - Micasa Bridal Studio and Eft Signature Studio - located in Petaling Jaya, Selangor, Malaysia. Both businesses have been operating for over 10 years. Micasa has 3 branches and 20 employees, while Eft Signature has 2 branches and 5 employees. They both face strong competition from other established wedding businesses in the area like Enya Mareine. Micasa employs a low pricing strategy to compete, while Eft Signature focuses on quality photography and videography. Based on Micasa's longer experience in the industry, the document concludes they may provide better customer service.
This document summarizes a group assignment comparing two wedding businesses - Micasa Bridal Studio and Eft Signature Studio. Both businesses are located in Petaling Jaya and have been operating for over 10 years. The group analyzed similarities and differences between the businesses. They found Micasa has more experience but limited parking, while Eft has reasonable prices but inexperienced staff. The group recommends Micasa improve its facilities while Eft trains staff more and moves to a larger space.
1) The document discusses the background and entrepreneurship journey of several Malaysian entrepreneurs from different ethnicities including Mr. Wan Mahadi Bin Hj. Wan Muntil, the owner of JJCR Construction and Services Sdn. Bhd.
2) It describes Mr. Wan Mahadi's experience working as a consultant for Petronas before starting his own construction business in 2002 which has now expanded to several projects.
3) The document analyzes whether Mr. Wan Mahadi uses a causal or effectual process in his business, concluding that he utilizes both concepts to take advantage of opportunities and leverage his expertise and reputation to expand his business.
This document is a report from a group of students comparing two furniture businesses - Fella Design located in Melaka and Home Star located in Kuala Lumpur. It includes backgrounds of the two businesses, their competitive landscapes, and a comparative analysis of their competitive traits. The report has 6 sections - an introduction, backgrounds of the two businesses, a comparative analysis, recommendations, appendices, and references. It analyzes factors like location, products, size, competitors and strategies for each business.
This document is a report from a group of students comparing two furniture businesses - Fella Design located in Melaka and Home Star located in Kuala Lumpur. It includes background information on the two businesses, their competitive landscapes, and a comparative analysis of their competitive traits. The report has 6 sections - an introduction, background on each business, comparative analysis, recommendations, appendices, and references. It analyzes factors like location, products offered, competitors, strategies to compete, and challenges faced.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the property located at 123 Main St. It specifies the monthly rental rate of $1,000 due on the 1st of each month, the security deposit of $1,000, and the lease term of 1 year beginning January 1st and ending December 31st. The landlord and tenant responsibilities for repairs and maintenance are also defined.
Prisms are solid geometric shapes that have two identical and parallel bases. There are six main types of prisms defined by the shape of their bases. Prisms can be regular if their cross-sections are regular polygons, or irregular if their cross-sections are irregular shapes. The surface area and volume of prisms can be calculated using formulas that involve the base area, perimeter or base, and height. A frustum is the portion of a prism cut by a plane that is not parallel to the bases, and its volume and surface area can be calculated using specialized formulas.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the property located at 123 Main St. It specifies the monthly rental rate of $1,000 due on the 1st of each month, the security deposit of $500, and responsibilities of the landlord and tenant regarding repairs, guests, noise, and more. The initial lease term is one year beginning January 1st.
This document outlines the terms and conditions for a rental agreement between John Doe and Jane Smith for the lease of an apartment located at 123 Main St from January 1, 2023 through December 31, 2023. Key details include the monthly rent amount, late fees, repairs and maintenance responsibilities, entry rules, and terms for lease renewal or termination.
The document discusses the importance of diversity and inclusion in the workplace. It notes that a diverse workforce leads to better problem solving and decision making by bringing in a variety of perspectives. The document encourages companies to promote diversity through their policies and culture in order to gain competitive advantages and strengthen communities.
La Unión Europea ha acordado un paquete de sanciones contra Rusia por su invasión de Ucrania. Las sanciones incluyen restricciones a las importaciones de productos rusos clave como el acero y la madera, así como medidas contra bancos y funcionarios rusos. Los líderes de la UE esperan que las sanciones aumenten la presión económica sobre Rusia y la disuadan de continuar su agresión contra Ucrania.
This document is a scanned receipt from a grocery store purchase on January 15th, 2022. It details the items bought which include milk, eggs, bread, bananas, and ground beef. The total for the grocery purchase came to $36.87.
English 2 compare contrast essay - yip xiaojung (0323852)Yip Xiaojung
The document is a compare and contrast essay analyzing the movies Bruce Almighty (2003) and Back to the Future II (1989). It summarizes that both movies share similarities in their main characters, plots, and finales. Specifically, the main characters in both movies are given abnormal powers that they misuse and mess up their lives. The plots involve these powers being misused for personal gain. And in the end, the characters learn not to abuse such powers. The essay analyzes these similarities despite the different genres of fiction and science fiction.
This document provides details on two development proposals for an unused plot of land in Subang Jaya, Selangor, Malaysia. Proposal 1 is for a fitness center with yoga, gym, and spa rooms, as well as green building elements like solar panels and green roofs. Proposal 2 is for a recreational club with jogging tracks, sports facilities, leisure areas, and a playground to provide exercise and relaxation opportunities for local residents. Both proposals discuss the project concepts and benefits, as well as professionals involved like contractors, architects, and interior designers.
This document provides summaries of graphic design projects completed for various clients. It describes projects including brochures, posters, logos and other materials created for educational institutions, non-profits, businesses and other organizations to promote programs, fundraising events and services. The projects utilized fresh designs and concepts to engage audiences and meet client objectives such as increasing enrollment, fundraising and marketing programs and services.
The document discusses the history of chocolate production in Europe from the 16th century onwards. It details how chocolate was first introduced as a drink for European nobility and how its production became more widespread and commercialized over subsequent centuries as demand increased, leading to chocolate becoming more accessible to the masses by the 19th century.
This document summarizes two case studies of urban parks - Taman Tasik Perdana in Kuala Lumpur, Malaysia and Washington Park in Milwaukee, Wisconsin. It provides background on the history and development of each park over time. Taman Tasik Perdana was initially created in 1888 and has expanded to 91.6 hectares, featuring a waterfall, sunken garden, and lake area. Washington Park was founded in 1891 and designed by Frederick Law Olmsted, growing to 135 acres with facilities like tennis courts, a swimming pool, and an urban ecology center that promote community health. Both parks offer a variety of recreational activities for nearby urban residents.
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services and Battery in Melaka. It provides background on the businesses, their histories, products/services offered, competitors, challenges faced, and strategies employed. Interviews were conducted with the owners. The businesses are analyzed and compared based on various competitive traits and factors. The report concludes with a recommendation on which business is more successful.
Assignment 2 econ report revised with econ briefAlwin Ng
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Bandar Sunway, Selangor and Hock Tyre Services and Batteries in Melaka. It provides descriptions of the businesses and their histories. It analyzes their competitive landscapes and strategies to compete. Both face obstacles entering new markets like high startup costs. The nature of their markets is oligopolistic. The businesses are similar as family-owned automotive workshops, but differ in years of establishment, staff sizes, and competitive environments.
Assignment 2 econ report revised with econ briefYip Xiaojung
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services and Battery in Melaka. It provides background on the businesses, their histories, products/services offered, competitors, challenges faced, and strategies employed. Interviews were conducted with the owners. The businesses are analyzed and compared based on various competitive traits and factors. The report concludes with a recommendation on which business is more successful.
This report compares two automotive workshop businesses in Malaysia - E.H Auto Care Service Centre in Klang Valley and Hock Tyre Services & Batteries in Melaka. It provides background on the businesses, including their histories, locations, products/services offered, employees, revenues, and competitors. The report analyzes the similarities and differences between the businesses, challenges they face, nature of their markets, and which has been more successful. Interviews were conducted with the owners to gather information.
This document discusses a group assignment comparing two tire and auto service businesses - one in Malacca called Yuen Chuan Huat Tyres & Batteries Sdn Bhd, and another in Subang Jaya called Hup Shun Tyres Auto Car Care Sdn Bhd. It provides background on each business, including founding year, location, products/services offered, number of employees, average daily customers, and strategies. It also gives a brief history of the tire industry in Malaysia and how it has developed.
This document provides a feasibility report for a proposed motorbike repair business called The Guardian in Ho Chi Minh City, Vietnam. It covers the business idea, industry and market analysis, business model, and future action plan. The business aims to provide premium repair and customization services for motorbikes to address unmet demand. An analysis of the growing motorbike industry finds opportunities but also competition. The business model outlines revenue sources, costs, resources needed, and risks. Initial investment of $200,000 is estimated. With commitment from the founding team and support, the business is deemed feasible.
Gupta Jee provides on-the-job training to new employees for 5-7 months before making them permanent. Training focuses on developing employee skills to improve customer satisfaction. Conflicts with supervisors are avoided as getting along with authority figures is emphasized for career success.
This document provides a comparative analysis report of two hair salon businesses located in different geographical locations: Tenze Hair Studio and Stella hair salon. The report includes a brief description of each business' history and founding, competitive traits analysis comparing the two businesses, and recommendations to improve competitiveness. Tenze Hair Studio is a larger commercial business with 6 branches, while Stella is a smaller home-based salon in Banting. Both face competition from other local salons and are considered monopolistically competitive. The report finds Tenze Hair Studio has stronger competitive advantages through product differentiation, advertising, and more systematic management. Recommendations include increasing prices and online marketing for Stella, while Tenze could benefit
Toyota and Lamborghini are automobile companies with very different histories and products. Toyota was founded in 1933 in Japan and now has over 50 branches in Malaysia selling popular models like the Vios and Camry. Lamborghini was founded in 1963 in Italy by Ferrucio Lamborghini and now has one showroom in Kuala Lumpur selling high-end sports cars like the Gallardo and Aventador. Both companies face strong competition from other brands but employ different strategies to attract customers - Toyota focuses on technology and reliability while Lamborghini emphasizes extreme performance and emotion.
In this report, we have tried to come up with a parking solution for heavy vehicles that carry
goods like trucks, pick up vans, Lorries and so on. We have made a business plan that involves
providing these vehicles with a secure place to park and providing the drivers and helpers with a
place with all the capacity to fulfill their basic and resting needs. So we have chosen the place of
the business or this parking solution at Kanchpur, Narayanganj since this is a very important
entrance point to Dhaka. Investing on this business we are planning to earn 25-30 times more
revenue which is almost 21, 600, 000 taka per year. The total cost that needed for setup the
whole project is 75,000,000Tk. At the first month, we will need 25,000,000 for set up the
business for paying advance to the land owners and developing the infrastructure. At the very
end; we have provided a specific deal proposal to present to the potential investors or creditors.
Additionally, this report contains a detailed overview of our management team.
The document is a summer training report submitted for a Master's degree in business administration. It provides an overview of Peaks Automobiles Pvt Ltd, an authorized dealer of Maruti Suzuki vehicles in Srinagar, Kashmir. It discusses the company's profile, objectives, vision, and leadership. It also summarizes the Indian automobile industry and provides background on Maruti Suzuki India Limited, the largest car manufacturer in India. The report aims to study customer satisfaction levels at Peaks Automobiles.
The document provides an executive summary of Siam Cement Group (SCG), a leading business group in Southeast Asia committed to sustainable development and good corporate governance. It discusses SCG's four main businesses: SCG Cement-Building Materials, SCG Chemicals, SCG Packaging, and SCG Investment. For each business, it outlines the scope of operations and common problems faced, such as economic downturns affecting demand. It also defines key terms like cement, chemicals, and building materials.
A project report on customer satisfaction AT TVS motors project report mba ma...Babasab Patil
The document discusses TVS Motor Company and provides information about:
1) TVS Motor Company, a major Indian motorcycle manufacturer, and their dealership Manickbag TVS in Belgaum City.
2) The objectives of a study conducted on customer satisfaction and service analysis of Manickbag TVS, which include understanding customer satisfaction levels and identifying areas for improvement.
3) A brief history of TVS Motor Company and their products, including being India's largest manufacturer of sub-100cc motorcycles and exporting vehicles to 17 countries.
RE/MAX Mumbai Gujarat Maharashtra Newsletter May 2013Manaan Choksi
The newsletter summarizes activities from RE/MAX MGM in May 2013. Key points include:
- RE/MAX MGM continued working through May, a slower month for property transactions, by participating in training sessions and a franchise show to build their brand.
- Seven new broker associates joined RE/MAX MGM in May.
- A survey found RE/MAX has the highest brand awareness and is the top real estate brand mentioned by home buyers and sellers in the US and Canada.
Abhishek MARKETING STRATEGIES and sales HONDA PRODUCTS & SERVICES.pdfAbhinaynathDwivedi1
The document provides an overview of Honda Motor Company, describing its founding in 1948, current operations with over 200,000 employees and annual sales of over $80 billion, and strategic vision to enrich society through corporate participation and philanthropy. It also outlines Honda's philosophy, management policies, and milestones in becoming a global leader in automobiles and motorcycles through quality products and innovation.
Poonam Vaishnav completed a 4-month internship at Tata Motors - Oberai Motors in Dehradun, Uttarakhand, India. During the internship, Poonam learned about various automotive systems like brakes, engines, and filters by working in the workshop. Poonam also gained knowledge about car servicing procedures, safety measures at the company, and life as a technician. The internship provided valuable hands-on learning experience and insights into working at an automotive company.
This document provides a project report analyzing the layout planning of Auto Miraj, a total auto care specialist company in Sri Lanka. It includes an abstract, introduction describing Auto Miraj's operations, and sections analyzing Auto Miraj's functions, different types of layouts, and the layout of their Rathmalana branch in detail. The layout is segmented into sections for vehicle servicing, engine repair, and vehicle painting/maintenance. The report provides recommendations to improve the layout's efficiency, emergency handling, and safety.
The document provides details about Syahmi's Carwash Center business plan. It discusses the company background, services offered (car wash, maintenance, and cafe), facilities, organization structure, marketing strategies, and financial information. The company aims to increase awareness and profits through quality service and targeting local businesses, luxury car owners, young drivers, and auto clubs in the Melaka area. Marketing strategies include brochures, billboard advertisements, and personal selling to customers at the center.
The document is a project report analyzing the financial statements of Tata Motors for the years 2018-2020. It includes financial data from the income statement and balance sheet, as well as calculations and analysis of key financial ratios such as current ratio, quick ratio, cash ratio, inventory turnover ratio, receivables turnover ratio, debt ratio, time interest earned ratio, return on equity ratio, return on assets ratio, and profit margin ratio. The analysis found declining current and quick ratios from 2018-2020, fluctuating inventory turnover ratios, and mostly negative or declining profitability ratios from 2018-2020, indicating financial challenges for Tata Motors over this period.
This document provides information about Group 62's visit to Kuala Lumpur Railway Station for their assignment on the pre-historic period of Malaysia. It includes an introduction to the railway station, objectives of their study, research findings about the history and architecture of the building, and materials used in its construction. Their travel journal details their visit and observations. The document aims to understand the background and significance of the railway station as a historical site through first-hand examination.
This document discusses various building materials and their advantages and disadvantages. It provides information on concrete finishing, hollow core slabs, trench foundations, stretcher bond bricks, clay bricks, wood flooring, windows, wall finishes, doors, ceilings, tiles, and roofing materials. Advantages include durability, ease of maintenance, and cost-effectiveness. Disadvantages include potential discomfort, hazards, inability to reshape, limitations on load capacity, and higher costs.
This document discusses 5 concepts in social psychology: stereotype, confirmation bias, love and belonging needs, social loafing, and counterfactual thinking. It defines each concept and provides an example involving a student named Daniel. Stereotypes are often created about people's cultures and races. Confirmation bias refers to only paying attention to information that supports one's beliefs. The need for love and belonging involves having friends and a sense of community. Social loafing means exerting less effort in a group than individually. Counterfactual thinking is creating alternative possibilities for events that already occurred.
Social psychology video clip reports finalYip Xiaojung
1) Edson is a new university student who feels lonely without friends. He tries to make friends with two classmates, Fred and William.
2) Fred is friendly and kind, and becomes Edson's friend. William is unfriendly, ignores Edson, and does not want to be friends.
3) Edson realizes people have different personalities. He gains confidence through his friendship with Fred and does not give up on making friends.
Social psychology video presentation slidesYip Xiaojung
This document summarizes key concepts in social psychology and provides examples. It discusses 6 concepts: love and belonging needs; stereotypes; attitudes; halo effect; social facilitation; and confirmation bias. For each concept, it provides a definition and example. The examples describe a student named Edson making friends at university and interacting with classmates Fred and William.
This document provides instructions for an exercise calculating the surface area and volume of an object made of two cylinders and a pyramidal frustum cut out of the center. Students are asked to draw the object to scale, calculate its total surface area and volume, and upload their work along with a reflective essay on their learning experience to their e-portfolio.
1. The document is a survey report on students' understanding of high blood pressure. It includes an introduction, objectives, methodology, sample survey questions, analysis of responses, and conclusion.
2. The analysis found that around 1/3 of respondents correctly knew that 1 in 3 Malaysians have high blood pressure. Most respondents knew the main causes and risks of high blood pressure. Slightly under half of respondents knew blood pressure should be checked once a year.
3. The responses showed room for improvement in understanding factors like age vulnerability, appropriate management approaches, and hypertension stages. Overall, the survey provided insight into students' knowledge of high blood pressure and areas needing more awareness.
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1. SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN
FOUNDATION IN NATURAL BUILD ENVIRONMENT
PRESENTATION TITLE:
GROUP MEMBERS:
Names Student ID Presentation / Research Report Roles.
Alwin Ng Kun Ket 0323596 Interviewer, Report Compilation, Comparative
Analysis, Methodology, Subtitles Transcript
Chung How Cyong 0324152 Minutes of meeting, Recommendations, Interview Note
Darren Leong 0323645 Leader, Key summary, Analysis, Interviewer, Video
editor, Artistic cover, comparison of business
Goh Jia Jun 0323302 Comparative Analysis, Business challenges, Subtitles
Transcript
Kenneth Tan 0322482 Description of Business, Photographer, Research On
Business to interview
Ng Sheng Zhe 0323830 Description of Business, Photographer
Yip Xiaojung History of Business, Nature or Markets, Comparison of
business, Interview Questions
ENGLISH II / ENGLISH 2 (ELG 30605 / ENG 0205)
LECTURER: Mr. GopiGhantan Mylvaganam
SUBMISSION & PRESENTATION DATE: 15th January 2015
2. 2
Table of contents
1. Key Summary 3
2. Methodology 4
3. A description of the history of the trade/business and what it involves. 5
4. Brief Description of the Businesses
a) Klang Valley 6
b) Melaka 7
5. Comparative Analysis of the Businesses’ Competitive Traits
a) Part I, Competition Of Business 8-11
Part II, Bios of Competitors
Part III, Strategies employed to compete with competitors
b) Part IV, Challenges faced by new business 12
c) Part V, Nature of Markets 12
d) Part VI, Comparison of Business (similarities and differences) 13
e) Part VII, Analysis of which business is more successful 14
6. Recommendation 15
7. Appendices 16-22
8. Attachments i-iii
9. Reference 23
3. 3
Key Summary
This report is a comparative analysis of two Automotive Workshop (Tyre) businesses situated
in two different geographical locations that has been operating for a minimum 10 to 15 years.
The two selected workshop are E.H Auto Cares Service Centre Sdn. Bhd. which is located in
Bandar Sunway, Selangor and Hock Tyre Services and Battery Sdn. Bhd. which is located in
Melaka. This report is divided into different sections which are the key summary, brief
description of the history of local Automotive Workshop businesses in Malaysia, brief
description of the two selected businesses, comparative analysis of the two businesses’
competitive traits, recommendation, bibliography, appendices, attachments, and reference.
Interviews has been conducted with each of the businesses’ owner in order to obtain further
information of their businesses. The collected information is then carefully analysed and
reported with reference sources.
4. 4
Methodology
In a group of seven members, we were required to select two businesses within the same
industry for research purposes. After several group discussions which were held after classes,
we decided to proceed with the automotive workshop (tyre) business under the services
category as our research target. The two selected local and outstation workshops selected are
E.H Autocare Services, which is located in Sunway, Subang Jaya and Hock Tyres Services
Sdn Bhd, which is located in Melaka. A week prior to the interviews, we contacted both the
owners of the respective workshops to select a suitable time to conduct the interviews as well
as the on-site observations. The entire process took us approximately two weeks to complete.
5. 5
Brief history on Automotive Workshops
For the early car owners, there was no automotive workshops. Car owners were required to
do their own maintenance. The well-to-do car owners hired personal drivers to drive them
around and maintain the vehicle.
As technology advances, vehicles were made cheaper and standardized parts were used. This
meant that vehicles are more common. The vehicles were also easier to maintain. This
opened up a market and demand for automotive workshops.
These workshops are specialized and they cater for different markets like 4 wheel drive
vehicles, high performance vehicles and road vehicles. Ever since vehicles in Malaysia were
made locally by manufacturers like Proton and Perodua, it has been made easier to purchase.
Thus, there has been a growth in automotive workshops. This also showed an increase in the
demand of professional mechanics. Ever since that, this business has been blooming.
6. 6
Brief Description of the Businesses
1.) E.H Auto Care Service Centre (Klang Valley)
E.H Auto Cares Service Centre is a famous car service centre in Bandar Sunway. The
shop is located at 24, PJS 11/7, Bandar Sunway, 47500 Subang Jaya, Selangor which is just
right behind Sunway University. The interviewee was Mr Ng Chian Fain, the current owner
of the company. This business includes 3 branches which are located in Sunway, ss2 and
Klang. There are currently 8 employees in this branch including 1 clerk.
The main products sold in E.H Auto Care Service Centre are different brands of tyres,
batteries water, car accessories and etc. They also provide various types of services such as
wheel balancing, braking servicing, air conditioning services, vehicle repairs and gearbox
overhaul. The average number of estimated customer per month will be around 350 and most
of them are his regular customer. The average age group of his customer mostly are from the
range 40-50 years old usually businessmen and they willing to spend their money. In
addition, the estimated annual revenue per year is approximately around 1.8 million ringgit.
In order to start up a business from scratch nowadays, around 300k-350k of capital is
required excluding the rental of the shop. This is because starting a business from scratch,
you need to purchase different types of machinery such as hydraulic jack and balancing
machine. Besides that, the owner must also need to have basic knowledge to run this kind of
business such as knowing how to solve technical problems and size of tyres to be used.
This is a family business and was founded by the Mr Ng Chian Fain’s father. His
father used to be an apprentice and worked in KLCC. From there, His father decided to start
up his own business after few years. . The business was first started in 1988 where the first
branch was initially opened at ss19, following that, in the year 1996 they shifted to the
current location in Bandar Sunway. The business had been operated for nearly 20 years.
According to Mr Ng, his strategy to keep his customers coming back is make sure
they must cater the need of the customers accordingly. He stated that car services centre is
similar to a clinic. Customers come to the workshop just hoping that they are able to solve
their problems. Other than that, as a businessman you must be humble to the customer. They
must know more about customers, communicate with them and satisfied customer will come
back also recommending to their friends.
Last but not least, E.H Auto Care Service Centre plan to increase the services
provided in the future is sending 2-3 employees for training course every 8 months to
improve and learn new technical skills in order to provide services to new model car such as
hybrid car. Lastly, they also make their business better by advertising though different
sources such as newspaper and Facebook page.
7. 7
2) Brief description of the business (Melaka)
Hock Tyre Services & Batteries Sdn Bhd is a popular tyre repairing shop in Melaka. It
is located at 66, Jalan TTC 13, Taman Teknologi Cheng, Fasa 3C, 75250 Melaka, Malaysia.
This tyre shop can be found easily as it is located just in front of the Cowboy Supermarket.
There are initially 5 branches and this tyre shop we are interviewing is the second shop of
Hock Tyre Services & Batteries Sdn Bhd. Until today, there are only 4 shops left operating as
the first shop is no longer in operation. The second tyre shop is opened in year 1998 and it is
now managed by the founder’s daughter named Joan Lim. Miss Joan works as an accountant
leading her few employees in her shop. There are 1 assistant and approximately 4 technicians
in the shop.
The main products sold in the shop are tyres. They sell several brands of tyres such as
Silverstone, Toyo, Michelin, Yokohama and Kenda. However, they also sell accessories of
cars such as engine oil, battery, wiper, brake pad and more. In addition, they sell suspension
for cars which act as a shock absorbers for cars. Besides, they provide lots of services such as
dyno test, advance alignment, advance balancing, engine tuning and outdoor service. They
also help their customers to change tyres and engine oil. They even provide car repair
services now to attract more customers. They have hundreds of customers in a month and
they maintain their customer by having trust in each other.
Hock Tyre Services & Batteries Sdn Bhd started their business since 1989 in their
first shop. In 1989, they were just selling tyres and provide tyre changing services. They sell
more products and provide more services to expand their business since the opening of their
second shop in Melaka. The founder of Hock Tyre Services & Batteries Sdn Bhd is Lim
Choo Hock. Mr Lim is assisted and supported by his wife, Low Giap Boon. They opened
their first shop at Taman Malim Jaya, Melaka on the 13th of November 1989. The first shop
was actually rented because Mr Lim did not have that much capital during that moment.
Their motive for starting the business was because there were not much tyre shop
during 1989 in that particular area. Therefore, Mr Lim found out that it was a suitable place
to make a fortune and opened their first tyre shop in that area. After being successful in this
industry, Mr Lim started opening a few branches during the year 1998, 2002 and 2007. Their
recent development is that they manage to open another branch in January, 2013. Although
they have 4 shops by now, they have a plan which is to open more branches in Melaka.
Furthermore, they have monopolized the tyre industry in that area as 4 of the shops are
opened in the similar area. Overall, Mr Lim and his family manage to do well in tyre industry
and there is no doubt that they are the most successful tyre shop in that particular area.
8. 8
Comparative analysis
Part I, II, III
E.H. Auto Care Service Centre Sdn. Bhd (Klang Valley)
E.H Auto Care Service Centre Sdn. Bhd. is located in an industrial estate in No.24, Jalan PJS
11/7, Bandar Sunway, Petaling Jaya, which is unfortunately located among several other
automotive shops. The top 3 competitors around the area are Apex Tire & Car Care Sdn.
Bhd, GT Car Service Centre Sdn Bhd workshop and Tek Ming Auto Service S/B . However,
Mr Ng state that each of the competitors have their own field of specialization and therefore
does not affect them much. Below are the brief bios of the competitors,
1. Apex Tire & Car Care Sdn. Bhd.
Apex Tire & Car Care Sdn. Bhd. is located at 2, Jalan PJS 11/20, Bandar Sunway, Petaling
Jaya, 46150 which is opposite E.H Auto Care Service Centre Sdn. Bhd. This company has 2
interconnected workshops together with a new decoration. They also specialize in continental
cars and provide vehicle maintenance such as oil changes, vehicle repairs, air conditioning
service, etc. It shows a lot of different rims ranging from 14-22 inch beside the shop. This
new design of the shop will attract more customers who don't have a specific car workshop
compare to E.H Auto Care Service Centre Sdn. Bhd.
2. GT Car Service Centre Sdn Bhd
GT Car Service Centre Sdn Bhd is located at Jalan PJS 11/22, Bandar Sunway, 46150
Petaling Jaya, Selangor, Malaysia. This workshop located near E.H Auto Care Service
Centre. GT Car Service Centre is also one of the famous car service centres in that area
because it provides a lot of services and also the service performance is higher than others.
This company also sells car accessories and vehicle parts.
.3. Tek Ming Auto Service S/B
Tek Ming Auto Service S/B is located at Jalan PJS 11/24, Bandar Sunway Industrial Park
46150 Petaling Jaya, Selangor, Malaysia which is located 130 meters away from E.H Auto
Care Service Centre Sdn. Bhd.. Tek Ming Auto Service specializes in tire sales and mainly
sell famous brand Silverstone tires and rims.
9. 9
The strategies employed to compete with competitors (Klang Valley)
Service
Mr Ng, the owner of E.H Auto Care Service Sdn. Bhd. told us that they provide various types
of service to able to compete with other car care centre. Mr Ng said that car service will be
like a doctor treat a patient, the owner of the vehicle will be the family member of the patient.
Doctor not only treat the patients but also need to deal with their family. Mr Ng always
communicates with his customer friendly and know their thoughts so customer will keep
coming back.
Pricing
Mr Ng always compares the price of his service with other workshops to make sure his
service won’t be too expensive or cheap so as his customer able to afford it
Advertisement
E.H Auto Care Service Centre Sdn. Bhd. promotes its company through newspaper and
Facebook page. This enables for this company to compete with other companies in PJS 11
Performance
E.H Auto Care Service always maintains good performance and high efficiency. 7 workers
with quantified and experienced working together to serve their customers. Workers able to
repair and solve customer’s problem in a short period so it will bring convenience to
customers.
10. 10
Hock Tyres Sdn Bhd (Melaka)
Hock Tyres Sdn Bhd is located at 66, Jalan TTC 13, Taman Teknologi Cheng, Fasa 3C,
75250 Melaka, Malaysia. It is also the biggest workshop in the area. Ms.Joan says it doesn’t
face much competition as it one of the most dominant automotive industry there (oligopoly).
The three main workshops it faces competition from are Cheng Fu Tyre Services, L and K
Car services and C and L Autoservices which are located nearby. Below are brief bios of the
competitiors,
1. Cheng Fu Tyre Services
Apex Tire & Car Care Sdn. Bhd. is located at 58, Jalan Ttc 13, Taman Teknologi Cheng,
75260 Melaka, Malaysia which is beside Hock Tyres. This company provides Common car
maintenance tasks including, check/replace the engine oil and replace oil filters, inspect or
replace windshield wipers and checking or refilling windshield washer fluid. Not a big threat
to Hock tyres because of its location which requires further travel to access
2. L and K Car services
L and K Car services is located at 36, Jalan Ttc 15, Taman Teknologi Cheng, 75260 Melaka,
Malaysia. This workshop quite a distance from Hock Tyres. L and K Car services is one of
the infamous car service centres in that area because it doesn’t provide a lot of services and
also the service performance is lower than others. This company also sells car accessories and
vehicle parts.
3. C and L Autoservices
C and L Autoservices is located at No. 23, Jalan Ttc 15, Taman Teknologi Cheng, Melaka,
75250 Melaka, Malaysia which is located few blocks away from Hock Tyres. C and L
autoservices is often close and do not take in many customers, rarely a threat to hock tyres. It
runs tire sales and mainly sell Silverstone tires and rims.
11. 11
The strategies employed to compete with competitors (Melaka)
Service
Ms. Joan says that the upmost important is the customer service provided to attract
customers. A good customer service will ensure the customer to revisit the workshop.
Pricing
Ms. Joan sets the price of her service at a reasonable price. She often follows the latest
market pricing to obtain an estimated pricing for the services.
Advertisement
Hock Tyres promotes her workshop through the web. It is a good platform for advertising as
the social networking possibilities are limitless
Performance
Hock tyres ensure that the workshop provides the most up to date services to the customers to
fullfill their expectation of a fast and reliable service. This rises the customer satisfaction on
an overall scale.
12. 12
IV) Obstacles faced by new businesses who wish to enter their markets today
One of the main obstacles faced by new businesses is the start-up capital. According to Mr
Ng, start-up capital nowadays needs about RM 300, 000 not including the rental of the shop.
Apart from that, machines for tire servicing are also quite pricey.
Besides that, new businesses will face with their competitors who have started their business
long time ago and also automotive are competitive in Malaysia. Customers usually will visit
the workshop with experience worker.
Last but not least, choosing a new location is very important for new business. People would
like to go the nearest workshop rather than which is far away from the city. However, the
location is at the center of the city, the rental of the shop will be very expensive, which is not
affordable for an owner who wish to start a new business.
V) Nature of the Markets
The nature of the markets for the business in Bandar Sunway, E.H. Auto Care Service Centre
Sdn. Bhd. and Melaka, Hock Tyre Service Batteries Sdn. Bhd. are oligopoly. This meant that
both of the businesses and its rivals are dominating the market in that area. There are a few
sellers in the market.
These businesses has their own pricing power. However, they still receive competition from
the rivals in the area. Therefore, each decision they make on the pricing of their goods can
make a huge impact on the market. There is a mutual dependence between the businesses.
13. 13
VI) Similarities and Differences of Both Business
E.H Auto Cares Service
Centre, Bandar Sunway
Similarities Hock Tyre Services & Battery,
Melaka
Automotive Workshop Type of Businesses Automotive Workshop
Family Business Business Establishment Family Business
Largely local and returning
customers
Main Consumer & Customer Largely local and returning
customers
Commercial Area Location Commercial Area
Corner Lot Shop lot Location Corner Lot
3 Amount of Branches 3
E.H Auto Cares Service
Centre, Bandar Sunway
Differences Hock Tyre Services & Battery,
Melaka
27-28 Years (1987/1988) Years of Establishment 27 years (1989)
8 Total amount of staffs 7
High, business is situated in
Bandar Sunway “Motorsport”
area, where majority of the
stretch of road is Automotive
related business
Competitiveness in Location Little, business basically
controls the whole area
~350 Average number of monthly
customers
~500
1.8 Million RM Annual Revenue Figure ~7 Million RM
14. 14
VII) Conclusion of which business is more successful
Based on the comparative analysis, it can be conclude that Hock Tyre Services &
Battery in Melaka is more commercially successful compared to E.H Auto Cares Service
Centre which is located in Bandar Sunway, Selangor. This is based on our findings through
data collected and researching and analysing them.
First off, Hock Tyre Services & Battery has a higher annual revenue figure, with an
estimated 7 Million Ringgit compared to E.H Auto Cares Service Centre’s 1.8 Million
Ringgit. This could most likely be due to the amount of products that Hock Tyre carry. E.H
Auto Cares Service Centre acts more as a regular automotive workshop with certain
specialization. Hock Tyre also has a high amount of average monthly customer at 500,
compared to E.H Auto’s 350. Another thing that we analyzed is the amount of products and
services that they provide. Hock Tyre’s carries much more products ranging from sport rims,
exhaust pipes and having their own in-house suspension. Whereas E.H Auto mainly provides
routine services and common products such as engine overhaul, tyre change and routine
engine maintenance.
In conclusion, Hock Tyre Services & Battery is more commercially successful than
E.H Auto Cares Service Centre. This can be justified with supporting reasons from our
report.
15. 15
Recommendation
After completing the case study, we noticed that these businesses had some limitations that
restricted their ability to unleash their full potential in the market. The following are the 2
different recommendations provided for each business.
A) E.H. Auto Care Service Centre Sdn. Bhd. (Bandar Sunway)
I. Competitors
There are a lot of competitors located nearby the shop such as Kakimotor Sdn. Bhd. and GT
Auto. Both shops offer the same services, with slightly similar price. The recommendation is
for the shop to provide better services with guaranteed quality in order for them to compete
with other competitors. You cannot expect that to gain new customers every day. A customer
will come back to you if you provide satisfaction to them.
II. Attitude
Every business requires a good attitude towards the customers. Consumers expect fast and
nice services, from the workers to the shop owner. E.H. Auto Care has three branches, and it
is hard to guarantee that the workers have good attitude towards their customers. Therefore,
as a suggestion for the owner, every worker should undergo an interview and gain some
feedback of services from the consumers.
B) Hock Tyre Services & Batteries Sdn. Bhd. (Melaka)
I. Technician Issue
They face the issue of lacking of skilled manpower. As Ms. Joan stated, she would love to
expand her business but faces the lack of skilled technicians on the market. A suggestion is to
hold courses and training programmes to produce their own technicians instead of hiring the
limited ones.
II. Location
Each of the branches have their specific targeted customers. The branch that we interviewed
mainly focuses on the repair of 4-wheel drive vehicles. During the day of the interview, we
went to the branch and had to waste 30 minutes to get to the right place. The recommendation
for the shop is the owner should recreate a shop sign with bigger font and nice design. This is
to allow customers to notice the shop much more easily.
16. 16
Appendices
Photos: Klang Valley Interview
EH Auto Cares Service Centre
The Klang Valley Team
From the left: Kenneth, Mr. Ng, Darren, and Jia Jun
17. 17
EH Auto Care service Centre provides and sells many different types of engine oil and car
parts
A Car is being serviced by EH Auto Care Service Centres
18. 18
Photos: Melaka Interview
Hock Tyres Services Sdn Bhd
The Melaka Team
From the Left: Sheng Zhe, Ms. Joan, Yip, How Cyong, Alwin
19. 19
Hock Tyres Sells many different brands of tyres
They also sell many other car related stuff such as engine oil and wipers
20. 20
MINUTES OF THE MEETING
DATE: 14th
December 2015
TIME: 10 a.m. - 1 p.m.
VENUE: Library foyer
NAMES OF GROUP MEMBERS TUTORIAL GROUP
Yip Xiaojung Friday 2-4
Kenneth Tan Wednesday 4-6
Ng Sheng Zhe Wednesday 4-6
Alwin Ng Friday 2-4
Darren Leong Wednesday 4-6
Goh Jia Jun Friday 2-4
Chung How Cyong Thursday 6-8
NO. ACTIVITY ACTION TAKEN BY
1.
Business selection
E.H. Auto Care (Bandar Sunway)
Hock Tyre Sdn. Bhd. (Melaka)
All members
2. Contact the owners
This is to inform the shop owners for the interview
session. Members in charge are required to make
confirmation with them for time and venue.
Darren Leong
Kenneth Tan
3. Melaka Interview
Date: 28th
December 2015
Yip Xiao Jung
Ng Sheng Zhe
Alwin Ng
Chung How Cyong
4. Assigning tasks
Key Summary- Darren
Methodology- Alwin
History of Automotive Workshop- Xiao Jung
Brief description of business (Local)- Kenneth
Brief description of business (Melaka)- Sheng Zhe
Comparative Analysis (Local)- Jia Jun
Comparative Analysis (Melaka)- Alwin
Nature of market- Xiao Jung
Similarities & Differences- Darren
Which business is more commercially successful- Jia
Jun
Recommendation/Suggestion- How Cyong
Minutes- How Cyong
All members
5. Interview for local business
Date: 7th
January 2016
Darren Leong
Kenneth Lim
Goh Jia Jun
21. 21
MINUTES OF THE MEETING
DATE: 11th December 2015
TIME: 11 a.m. - 2 p.m.
VENUE: E6.11
NAMES OF GROUP MEMBERS TUTORIAL GROUP
Yip Xiaojung Friday 2-4
Kenneth Tan Wednesday 4-6
Ng Sheng Zhe Wednesday 4-6
Alwin Ng Friday 2-4
Darren Leong Wednesday 4-6
Goh Jia Jun Friday 2-4
Chung How Cyong Thursday 6-8
NO. ACTIVITY ACTION TAKEN BY
1.
Checking on the progress
This is to ensure the report writing is at least 65%
done.
All members
2. Video editing
Members in charge have to include the subtitles for
both video. They are required to double check on the
video and trim the unnecessary part.
Darren Leong
Yip Xiaojung
22. 22
MINUTES OF THE MEETING
DATE: 11th December 2015
TIME: 11 a.m. - 2 p.m.
VENUE: E6.11
NAMES OF GROUP MEMBERS TUTORIAL GROUP
Yip Xiaojung Friday 2-4
Kenneth Tan Wednesday 4-6
Ng Sheng Zhe Wednesday 4-6
Alwin Ng Friday 2-4
Darren Leong Wednesday 4-6
Goh Jia Jun Friday 2-4
Chung How Cyong Thursday 6-8
NO. ACTIVITY ACTION TAKEN BY
1.
Checking on the progress
This is to ensure the report writing is at least 90%
done.
All members
2. Compilation of the report
Every member are required to hand in their parts to
Alwin Ng for compilation. He will help to do final
checking on grammar, spelling and alignment.
Alwin
3. Slides
After the report writing is completed, we are required
to derive the information and to be put in
PowerPoint.
Yip Xiaojung