HOW TO BECOME AGOOD COMMUNICATOR

1. How to become a good
Communicator?
Presented to: Ma’am Maria Khalid
Presented by: M.Mohsin
M.Aneeq Javed
Ghulam Hussain
M.Tayyab

2. Communication Skills
• Communication skills is the ability to use language (receptive) and
express (expressive) information.
• Effective communication skills are a critical element in your career
and personal lives.

3. Communication Goals
T o get and give
information
T o persuade
To ens u re understanding
To get action
To change behavior

4. What makes a good communicator?
Clarity Adequacy
Integrity Timing

5. Tips to be a good communication skills
 Maintain eye contact with the audience
 Body awareness
 Gestures and expressions
 Convey one's thoughts
 Practice effective communication skills

6.  Be fully present. ...
 Talk with people, not at people. ...
 Be consistent, but don't repeat yourself too
much. ...
 Use your voice wisely. ...
 Make it about them. ...
 Be transparent. ...
 Ask open-ended questions. ...
 Let it go.

7. Effective Communication. . .
It is two way.
It involves active listening.
It reflects the accountability of speaker and listener.
It utilizes feedback.
It is free of stress.
It is clear.
.

8. Importance of effective communication
 Effective communication helps to understand a person or situation in a better
way.
 It enables us to solve the differences, build trust and respect in the organization.
 Sometimes our message is misunderstood or we misunderstand the received
message. Effective communication helps us to resolve problems from both
points of view.
 Effective communication helps us to connect well with colleagues, teachers,
parents, etc.
 It helps us in decision making.

9. What makes communication ineffective ?

10.  Before learning to communicate effectively, we should learn which are the
barriers of communication that make communication ineffective:
Common barriers to effective communication
 Emotional barriers and taboos.
 Lack of attention, interest, distractions, or
irrelevance to the receiver.
 Physical disabilities such as hearing problems or
speech difficulties.
 Physical barriers to non-verbal communication.
 Language differences and the difficulty in
understanding unfamiliar accents, use of jargon.
 Expectations and prejudices which may lead to

11. false assumptions or stereotyping.
 Differences in perception and viewpoint, cultural differences.
The 7c’s of effective communication
 Completeness
 Conciseness
 Consideration
Clarity
 Concreteness
 Courtesy
 Correctness

12. 1.COMPLETENESS
• ·Message is complete when it contains all facts the reader or listener
needs for the reaction you desire.
• ·Communication senders need to assess their message through the
eyes of the receivers to be sure they have included all relevant
information.
• ·Provide all necessary information

13. 2.CONCISENESS
• Eliminate wordy expressions. ·Include only relevant statements ·Be
focused.
• ·Shorten & avoid long explanations.
• ·Avoid gushing politeness.
• ·Avoid unnecessary repetitions:
• -Use short forms for the second time.
• -Use pronouns.

14. 3.CONSIDERATION
• Consideration implies “stepping into the shoes of others”: know the
audience’s view points, background, mind-set, education level, etc.
• Make an attempt to envisage your audience, their requirements,
emotions as well as problems.
• Ensure that the self-respect of the audience is maintained and their
emotions are not at harm.

15. 4.CLARITY
• Emphasize one specific message, goal or idea at a
time.
• ·Avoid vagueness.
• ·Avoid technical terms which may be hard to
understand.
• ·Avoid the possibility of misinterpretation. As much as
possible, your audience shouldn’t have to “read
between the lines”.

16. 5.CONCRETENESS
 Be precise in presenting
facts and figures.
 Use active voice more than the passive.
 Use action verbs to make idea clear.
 Use of image building words where
necessary

17. 6.COURTESY
• Courtesy in a message implies that the message should show the
sender’s expression as well as respect the receiver.
• · The sender's message should be sincerely polite, judicious, reflective
and enthusiastic.

18. 7.CORRECTNESS
At the core of correctness is proper grammar, punctuation and spelling.
The term correctness, as applied to effective communications also mean
three characteristics:
 Use the right level of language.
Check the accuracy of figures, facts and words.
Maintain acceptable writing mechanics

19. Strategies to apply seven C’s of communication
• Emotions should be managed in a conversation. If you are getting
angry, you have to calm yourself by:
• Speaking to the other person as if you were not angry.
• Avoid the use of the word “you” - this avoids blaming.
• Nod your head to assure the other person that you heard him.
• Maintain eye contact with him.

20. Thanks