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engage!TM 
with eShot 
! What is engage! 
How can engage! work for retailers? 4 
· Flexible Hosting in the Cloud 
· Social media authentication 
· Real-time network monitoring 
· Cloud-based Ruckus SCG platform, geographically scaleable 
· Easy social or form based login with subsequent automatic reconnect 
· Designed, installed and supported 
· 24/7/365 U.S. based helpdesk support 
Benets of engage! 
· Engage your customer in the social platform they prefer 
· Optimize your business operations 
· Elevate your user’s experience on your Wi-Fi network and in your store 
· Allows login via social networks or a short form 
· Raises your social prole quickly with Likes and Follows 
· Captures customer data, including opted-in email addresses, age and gender 
· Provides a branded service, including login and landing pages 
· Hierarchical management and reporting from head oce down to individual locations 
Right: Deep Blue’s engage! 
branded splash pages 
for both full sized 
browsers, tablets 
and mobile devices 
1 
4 
2 
4 
3 
John takes his wife Helen shopping, but quickly grows bored while she browses the ladies clothing department. He 
decides to check the baseball scores using the free Wi-Fi provided by the store. When John logs on, he uses his 
Facebook account to authenticate, allowing the retailer to gather valuable information such as his gender and age. 
This technology even pinpoints his exact location in the store and can trigger a personalized oer which will be sent 
directly to his phone. John is then satised because he's still been able to check the football scores and he's also got 
himself a great deal on a gift for Helen too! 
engage! for Retail 
Wi-Fi powered customer insight and analytics 
from Deep Blue Communications 
Engage from Deep Blue uses social media, 
e-marketing, and location analytics to gain 
a higher level of engagement with your guests.
4 How engage! can monetize your Wi-Fi network 
Personalized oers: E-Shots 
Access to real-time marketing information means that retailers can personalize the oers and coupons sent out 
to customers in store. Oers can be sent out in real time (as the customer is physically browsing in store) or used 
as a way to incentivize the customer to return. For example, a clothing retailer could oer a discount on 
purchases made during a subsequent visit. 
! Actionable insight from analytics 
Our reporting engine is like Google Analytics for your stores. Find out who is shopping, how long they are staying, 
how often they are returning, and details of their demographics. 
Raise your social media prole with 50%+ of people choose to automatically ! 
automatic posting 
post a message about your brand when logging on through their social 
media accounts. Retailers can customize posts according to the store and current oers. This is a powerful 
marketing tool, as each person's network of friends will then see the post. 
Sponsored Wi-Fi 
Brands can oer their partners sponsorship of the Wi-Fi service, and/or advertising space on branded areas, 
landing pages and in store or subsequent emails. 
COMING SOON! In store footfall tracking 
Location based services 
We will soon include RSSI data to our system, allowing retailers to see the detail of people’s pathways through 
the store, their entry and exit points. The insights gained from presence analytics mean that marketing 
campaigns can be eve better targeted to your customers. For example, the position of sales displays can be 
adjusted when a common pathway through the store is identied. 
Geo-fencing 
By integrating store oor plans to the system, we can heat map people’s movement and even draw ‘fences’ 
around specic areas, allowing you to trigger marketing messages. For example, geo-fencing would inform the 
retailer of a person’s ‘dwell time’ in the ladies clothing department. That person could then receive an oer for 
accessories or be notied about an upcoming sale. 
Loyalty card customers 
Ask customers to add in their card number for additional oers, allowing you to tie in online data with in store 
data even further, providing tailored benets to your customers. 
engage!TM 
Deep Blue Communications 
with eShot 
7 Century Hill Drive • Latham, NY 12110 
www.deepbluecommunications.com 
Toll Free: 800-622-0396 
A product of 
Wi-Fi powered customer insight and analytics 
from Deep Blue Communications

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Engage for retail

  • 1. engage!TM with eShot ! What is engage! How can engage! work for retailers? 4 · Flexible Hosting in the Cloud · Social media authentication · Real-time network monitoring · Cloud-based Ruckus SCG platform, geographically scaleable · Easy social or form based login with subsequent automatic reconnect · Designed, installed and supported · 24/7/365 U.S. based helpdesk support Benets of engage! · Engage your customer in the social platform they prefer · Optimize your business operations · Elevate your user’s experience on your Wi-Fi network and in your store · Allows login via social networks or a short form · Raises your social prole quickly with Likes and Follows · Captures customer data, including opted-in email addresses, age and gender · Provides a branded service, including login and landing pages · Hierarchical management and reporting from head oce down to individual locations Right: Deep Blue’s engage! branded splash pages for both full sized browsers, tablets and mobile devices 1 4 2 4 3 John takes his wife Helen shopping, but quickly grows bored while she browses the ladies clothing department. He decides to check the baseball scores using the free Wi-Fi provided by the store. When John logs on, he uses his Facebook account to authenticate, allowing the retailer to gather valuable information such as his gender and age. This technology even pinpoints his exact location in the store and can trigger a personalized oer which will be sent directly to his phone. John is then satised because he's still been able to check the football scores and he's also got himself a great deal on a gift for Helen too! engage! for Retail Wi-Fi powered customer insight and analytics from Deep Blue Communications Engage from Deep Blue uses social media, e-marketing, and location analytics to gain a higher level of engagement with your guests.
  • 2. 4 How engage! can monetize your Wi-Fi network Personalized oers: E-Shots Access to real-time marketing information means that retailers can personalize the oers and coupons sent out to customers in store. Oers can be sent out in real time (as the customer is physically browsing in store) or used as a way to incentivize the customer to return. For example, a clothing retailer could oer a discount on purchases made during a subsequent visit. ! Actionable insight from analytics Our reporting engine is like Google Analytics for your stores. Find out who is shopping, how long they are staying, how often they are returning, and details of their demographics. Raise your social media prole with 50%+ of people choose to automatically ! automatic posting post a message about your brand when logging on through their social media accounts. Retailers can customize posts according to the store and current oers. This is a powerful marketing tool, as each person's network of friends will then see the post. Sponsored Wi-Fi Brands can oer their partners sponsorship of the Wi-Fi service, and/or advertising space on branded areas, landing pages and in store or subsequent emails. COMING SOON! In store footfall tracking Location based services We will soon include RSSI data to our system, allowing retailers to see the detail of people’s pathways through the store, their entry and exit points. The insights gained from presence analytics mean that marketing campaigns can be eve better targeted to your customers. For example, the position of sales displays can be adjusted when a common pathway through the store is identied. Geo-fencing By integrating store oor plans to the system, we can heat map people’s movement and even draw ‘fences’ around specic areas, allowing you to trigger marketing messages. For example, geo-fencing would inform the retailer of a person’s ‘dwell time’ in the ladies clothing department. That person could then receive an oer for accessories or be notied about an upcoming sale. Loyalty card customers Ask customers to add in their card number for additional oers, allowing you to tie in online data with in store data even further, providing tailored benets to your customers. engage!TM Deep Blue Communications with eShot 7 Century Hill Drive • Latham, NY 12110 www.deepbluecommunications.com Toll Free: 800-622-0396 A product of Wi-Fi powered customer insight and analytics from Deep Blue Communications