The document discusses key trends in the energy and utilities industry including adoption of mobile technology, cloud computing, predictive analytics, emphasis on alternate energy sources, and use of social media. It also lists top challenges such as exploiting new technologies, dealing with an aging workforce, and utilizing predictive analytics and social media data. The document then outlines Mahindra Satyam's solutions approach to address these trends and challenges, including solutions for order management, water lifecycle management, well publishing, predictive maintenance, service lifecycle management, and extending legacy systems. The key benefits are listed as optimum equipment uptime, maintenance cost savings, better capacity utilization, and enhanced customer service delivery.

1. Mahindra Satyam’s
Energy & Utilities Practice

2. BUSINESS
LANDSCAPE
 Adoption of mobile
technology & cloud
computing to improve
operation efficiency

3. BUSINESS
LANDSCAPE
 Adoption of Predictive
analytics for data mining
within

4. BUSINESS
LANDSCAPE
 Greater emphasis on
alternate energy sources

5. BUSINESS
LANDSCAPE
 Increased demand for
regulatory & safety
compliance

6. BUSINESS
LANDSCAPE
 Use of social media by
Utility companies
 For Customer acquisition
& retention
 To communicate outages

7. TOP
CHALLENGES
FOR E&U
FIRMS
 How to exploit mobile & cloud
computing technologies to
enhance productivity, cost
savings & profit maximization ?
 How to deal with an ageing
workforce ?
 How to utilize Predictive Analytics
to optimize processes & resource
allocation ?
 How to harness social media data
to engage better with the
customers ?

8. ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE
ANALYTICS FOR DATA
MINING
EMPHASIS ON
ALTERNATE ENERGY
SOURCES
STRICTER
REGULATORY &
SAFETY COMPLIANCE
INCREASING
RELEVANE OF SOCIAL
MEDIA
OUR APPROACH - SOLUTIONS
Order Management
A fully configurable single portal
for managing enterprise orders
with built in capabilities for
routing, exception handling,
alerts and external system
integration

9. OUR APPROACH - SOLUTIONS
Proprietary framework for Water
Lifecycle Management for the
Shale Gas Industry
MARSHAL
ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE ANALYSIS
FOR DATA MINING
STRICTER
REGULATORY &
SAFETY COMPLIANCE
FOCUS ON ALTERNATE
ENERGY SOURCES
SOCIAL MEDIA
LEVERAGE BY UTILITY
COMPANIES

10. ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE
ANALYTICS FOR DATA
MINING
EMPHASIS ON
ALTERNATE ENERGY
SOURCES
STRICTER
REGULATORY &
SAFETY COMPLIANCE
INCREASING
RELEVANE OF SOCIAL
MEDIA
OUR APPROACH - SOLUTIONS
Well Publishing System
Increase
transparency, collaboration and
tracking of issues across business
units resulting in faster Spud to
First Oil

11. OUR APPROACH - SOLUTIONS
An enterprise solution that
optimizes equipment
uptime, saves maintenance costs
and minimizes risks; Enables
better capacity utilization
Predictive Maintenance
ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE ANALYSIS
FOR DATA MINING
STRICTER
REGULATORY &
SAFETY COMPLIANCE
FOCUS ON ALTERNATE
ENERGY SOURCES
SOCIAL MEDIA
LEVERAGE BY UTILITY
COMPANIES

12. OUR APPROACH - SOLUTIONS
Comprehensive framework that
helps analyze customer feedback
and inform the enterprise decisio
making process
Social Media for a
Smarter Enterprise
ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE ANALYSIS
FOR DATA MINING
STRICTER
REGULATORY &
SAFETY COMPLIANCE
FOCUS ON ALTERNATE
ENERGY SOURCES
SOCIAL MEDIA
LEVERAGE BY UTILITY
COMPANIES

13. OUR APPROACH - SOLUTIONS
End to end solution that
enhances customer service
delivery and automates the
back end processes to complete
the product/service delivery
Service Lifecycle
Management
ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE ANALYSIS
FOR DATA MINING
STRICTER
REGULATORY &
SAFETY COMPLIANCE
FOCUS ON ALTERNATE
ENERGY SOURCES
SOCIAL MEDIA
LEVERAGE BY UTILITY
COMPANIES

14. OUR APPROACH - SOLUTIONS
Extend your SAP/ERP/Legacy
systems for greater agility and
operational transparency and
leverage existing Pega investment
Wrap & Renew
ADOPTION OF MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE ANALYSIS
FOR DATA MINING
STRICTER
REGULATORY &
SAFETY COMPLIANCE
FOCUS ON ALTERNATE
ENERGY SOURCES
SOCIAL MEDIA
LEVERAGE BY UTILITY
COMPANIES

15. Order
Management
Configurable single portal for
managing enterprise orders
with built in capabilities for
routing, exception
handling, alerts and external
system integration
Service
Lifecycle
Management
End to end solution that
enhances customer service
delivery and automates the
back end processes to complete
the product/service delivery
MARSHAL
Proprietary framework for
Water Lifecycle Management
for the Shale Gas Industry
Predictive
Maintenance
Enterprise solution that
optimizes equipment
uptime, saves maintenance
costs and minimizes risks;
Enables better capacity
utilization
Wrap &
Renew
Extend your SAP/ERP/Legacy
systems for greater agility and
operational transparency and
leverage existing Pega
investment
Well
Publishing
System
Increase
transparency, collaboration and
tracking of issues across
business units resulting in
faster Spud to First Oil
Social Media
for a Smarter
Enterprise
Comprehensive framework that
helps analyze customer
feedback and inform the
enterprise decision making
process
OUR APPROACH - SOLUTIONS
ADOPTION OF
MOBILE
TECHNOLOGY &
CLOUD COMPUTING
PREDICTIVE
ANALYSIS FOR DATA
MINING
STRICTER
REGULATORY &
SAFETY
COMPLIANCE
FOCUS ON
ALTERNATE ENERGY
SOURCES
SOCIAL MEDIA
LEVERAGE BY
UTILITY COMPANIES

16.  Optimum equipment uptime, maintenance
cost saving and risk minimization
 Better capacity utilization
 Enhances customer service delivery
 Increase transparency, collaboration and
tracking of issues
KEY
BENEFITS

17.  EXPAND into new markets
 INCREASE market share
 REDUCE time to market
 ACQUIRE economies of scale
 And GROW faster!
CONNECT
WITH US

18. Email : MSAT_BPMExperts@mahindrasatyam.com
Visit: www.mahidrasatyam.com