Enablr stands as a CLM platform it enables to create rich content for the pharma industry and can be accessed remotely adding multiple users distributing to their sales team.
How Call Center Executives Become SuperheroesnoHold, Inc.
Here is an infographic explaining how a Virtual Agent can enhance your company's Call Center. By following these tips on using self-service, Call Center executives will decrease cost while increasing customer satisfaction; in essence becoming a superhero!
Continual user experience optimisation: A guide to excellenceCRMT Digital
Aiming for continual improvement of marketing performance with data aggregation techniques.
Marketing operations brings together two or more departments to unlock business value. Done right, it works brilliantly. But there’s another idea that goes even further… uniting ALL departments for the benefit of the customer.
The basic ideas behind customer experience management (CEM or CXM) go back to old masters like Caples and Kotler. But it’s only in the last decade or so that technology has made them quantifiable. Modern data aggregation techniques, informing campaign creativity with data-driven customer insights, means CI for CX isn’t an end-of-project tickbox any more. It’s now a continual process.
This Slideshare shows you how it works.
Summary of Salesforce capabilities to improve customer service operations and processes resulting in improved customer satisfaction and significant cost reduction.
Bridging the Gap with Product Led Retention with Gainsightsaastr
With COVID-19, the business environment around us has changed dramatically. As your customers look to reduce expenses, the risk of losing them is high. We'll discuss 3 Strategies for retaining your customers directly within your product experience.
How Call Center Executives Become SuperheroesnoHold, Inc.
Here is an infographic explaining how a Virtual Agent can enhance your company's Call Center. By following these tips on using self-service, Call Center executives will decrease cost while increasing customer satisfaction; in essence becoming a superhero!
Continual user experience optimisation: A guide to excellenceCRMT Digital
Aiming for continual improvement of marketing performance with data aggregation techniques.
Marketing operations brings together two or more departments to unlock business value. Done right, it works brilliantly. But there’s another idea that goes even further… uniting ALL departments for the benefit of the customer.
The basic ideas behind customer experience management (CEM or CXM) go back to old masters like Caples and Kotler. But it’s only in the last decade or so that technology has made them quantifiable. Modern data aggregation techniques, informing campaign creativity with data-driven customer insights, means CI for CX isn’t an end-of-project tickbox any more. It’s now a continual process.
This Slideshare shows you how it works.
Summary of Salesforce capabilities to improve customer service operations and processes resulting in improved customer satisfaction and significant cost reduction.
Bridging the Gap with Product Led Retention with Gainsightsaastr
With COVID-19, the business environment around us has changed dramatically. As your customers look to reduce expenses, the risk of losing them is high. We'll discuss 3 Strategies for retaining your customers directly within your product experience.
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...Craig Sullivan
This presentation is about how to enable your website to optimise the *rest* of your business. There are recommendations here for how to instrument your web analytics, so you can see cross channel contact and touch points.
I've researched this thoroughly, and also give you a handy list of all the web analytics/call tracking companies of note. You'll find plenty of experiments to run with your call centre, and advice on how to track all of this crazy omni-channel and screen world.
If you do ONE thing with this information, promise me this please - I will implement tracking for some of my major 'other' channels that web drives, including phone, contact forms or chat.
In this session, we’ll show you exactly how to implement a solution that helps your company send branded, engaging, mobile-friendly surveys that get results and drive all that data back into Salesforce.
Time spent on data entry can be tedious and time-consuming for any sales team. Learn how to embed GetFeedback surveys within Salesforce Flow Actions to drive operational efficiency and increase accuracy of record updates, helping your on-the-go team automate data entry.
Product Analytics Vs Marketing Analytics: What should you use?appICEappICE
Both Marketing Analytics and Product Analytics have a place of their own and must be used in conjunction. In short, both the tools possess a symbiotic relationship, when teamed with appropriate tools, they can create a cycle of positive growth for the whole organization.
From Click Consult's Benchmark Search Conference 2017, The Bridgewater Hall, 21st September. Presented by David Karellen, Head of Paid Search, Click Consult.
“ADLET” all in one kit , just plug and play smart digital signage hardware and software integrated system built on the backbone of IoT® cloud intelligent platform , deliver as turn-key solution supported with advanced biometric analytical technology that enable to adapts messages instantly with conditional playlists, analyze actual audiences dwell time, customer behavior, demographics, accurate customer counts and generate a real-time cloud-based audiences analytical reports in details.
Helping brands to foster deeper customer relationships mParticle
A brief introduction to the mParticle Customer Data Platform. In 5 mins learn how mParticle's API-powered consumer data platform is used by customer-centric organizations to fuel amazing Customer Experiences and improve Customer Lifetime Value.
Alex Kesaris
akesaris@mparticle.com
+447400999957
Big Data, Big Thinking: Delight Your CustomersSAP Technology
How can you delight your customers using insight from Big Data?
In this webinar, Bastian Finkel, Director of Strategy and Corporate Development at hybris software and Manuel Sevilla, VP and CTO Global BIM, Capgemini, looked at how Big Data applications, powered by SAP HANA, can fuel real-time retail.
Prosodie-Capgemini, an expert in Front Office applications, is working with Pegasystems, a leader in business
process management, to launch the Customer Interaction Efficiency package, through which companies are able to manage relations with all of their customers in cloud mode with a single integrated, turnkey tool. The objective:
to increase satisfaction, optimise the management of multi-channel interactions, and enhance the work of consultants.
Combina il meglio di negozi fisici e digitali per fornire esperienze cliente personali, integrate e differenziate.
Sono a tua disposizione per fornirti il supporto per l' applicazione del programma di lavoro - https://goo.gl/pWVu2p - : puoi contattarci al numero +39 333 147 5608 dal lunedì al venerdì, dalle 08:00 alle 20:00. E' un servizio gratuito!
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...Craig Sullivan
This presentation is about how to enable your website to optimise the *rest* of your business. There are recommendations here for how to instrument your web analytics, so you can see cross channel contact and touch points.
I've researched this thoroughly, and also give you a handy list of all the web analytics/call tracking companies of note. You'll find plenty of experiments to run with your call centre, and advice on how to track all of this crazy omni-channel and screen world.
If you do ONE thing with this information, promise me this please - I will implement tracking for some of my major 'other' channels that web drives, including phone, contact forms or chat.
In this session, we’ll show you exactly how to implement a solution that helps your company send branded, engaging, mobile-friendly surveys that get results and drive all that data back into Salesforce.
Time spent on data entry can be tedious and time-consuming for any sales team. Learn how to embed GetFeedback surveys within Salesforce Flow Actions to drive operational efficiency and increase accuracy of record updates, helping your on-the-go team automate data entry.
Product Analytics Vs Marketing Analytics: What should you use?appICEappICE
Both Marketing Analytics and Product Analytics have a place of their own and must be used in conjunction. In short, both the tools possess a symbiotic relationship, when teamed with appropriate tools, they can create a cycle of positive growth for the whole organization.
From Click Consult's Benchmark Search Conference 2017, The Bridgewater Hall, 21st September. Presented by David Karellen, Head of Paid Search, Click Consult.
“ADLET” all in one kit , just plug and play smart digital signage hardware and software integrated system built on the backbone of IoT® cloud intelligent platform , deliver as turn-key solution supported with advanced biometric analytical technology that enable to adapts messages instantly with conditional playlists, analyze actual audiences dwell time, customer behavior, demographics, accurate customer counts and generate a real-time cloud-based audiences analytical reports in details.
Helping brands to foster deeper customer relationships mParticle
A brief introduction to the mParticle Customer Data Platform. In 5 mins learn how mParticle's API-powered consumer data platform is used by customer-centric organizations to fuel amazing Customer Experiences and improve Customer Lifetime Value.
Alex Kesaris
akesaris@mparticle.com
+447400999957
Big Data, Big Thinking: Delight Your CustomersSAP Technology
How can you delight your customers using insight from Big Data?
In this webinar, Bastian Finkel, Director of Strategy and Corporate Development at hybris software and Manuel Sevilla, VP and CTO Global BIM, Capgemini, looked at how Big Data applications, powered by SAP HANA, can fuel real-time retail.
Prosodie-Capgemini, an expert in Front Office applications, is working with Pegasystems, a leader in business
process management, to launch the Customer Interaction Efficiency package, through which companies are able to manage relations with all of their customers in cloud mode with a single integrated, turnkey tool. The objective:
to increase satisfaction, optimise the management of multi-channel interactions, and enhance the work of consultants.
Combina il meglio di negozi fisici e digitali per fornire esperienze cliente personali, integrate e differenziate.
Sono a tua disposizione per fornirti il supporto per l' applicazione del programma di lavoro - https://goo.gl/pWVu2p - : puoi contattarci al numero +39 333 147 5608 dal lunedì al venerdì, dalle 08:00 alle 20:00. E' un servizio gratuito!
How to enhance cx through personalised, automated solutionsAcquia
Automation of processes and optimisation of self-service are key when ensuring dialogue and direct support in moments of need. Freed up resources as a result of efficient self-service can be allocated to supporting customers in difficult situations. Equally, personalised and automated advice is proven to be extremely valuable when timely answers are needed and decisions are to be made.
Personalisation - seamless customer experience: is this possible? How do you build consumer confidence to provide data for effective personalisation?
In this webinar, Acquia will share advice and best practices on how to leverage knowledge and intelligent advice to provide instant value both for customers and employees.
- What consumers feel about personalisation (CX Survey results)
- How to understand customer intent across multiple engagement channels
- The importance of permission-based data sharing and moving beyond cookie-based data collection
- Discuss with CX experts on best practices, challenges, solutions and examples that audience can relate to
- Get advice on where to turn for support, how to quickly adopt use cases of intelligent advice, and answers to your questions
- Hear about how personalized advice and automated decisions can make a difference for your service model, your customers and employee
Join our webinar to hear how Consensus, a Target-owned subsidiary, utilizes AWS and Trifacta to prepare data for use in fraud detection algorithms. You’ll learn how self-service automated data wrangling can save your organization time and money, and tips for getting started with Trifacta’s solution, built for AWS.
.
Webinar attendees will learn:
- Why automating your data wrangling tasks can lead to greater data accuracy and more meaningful insights.
- How you can reduce your data preparation time by 60% and more with self-service data wrangling tools built for AWS.
- How easy it is to get started with machine learning solutions for data wrangling on the cloud.
Is this the new way for the future and is Cognitive able to help marketers?
What if you had a system that could...
discover and target audiences within minutes?
activate the right message and deliver to the right individuals at the right time through real-time personalisation rules?
engage digitally with customers in a more human way to personalise service and increase conversion throughout their relationship?
predict whether a campaign is likely to fall short of its goal, so the marketing team can course-correct in ight and deliver for the business?
analyse all of your content, and that of your key competitors, and then assess your “tone” and theirs and guide your team to create better content?
Find and and select images and other content to use in your next marketing campaign based on alignment with your message?
Microsoft CRM xRM4legal 2016 for IP Management and MoreDavid Blumentals
The Microsoft Dynamics CRM/xRM4Legal 2016 platform is a powerful tool that leverages a firm’s existing Microsoft-based technology environment – Microsoft Windows, SQL Server and Microsoft Office – to deliver a system that is highly functional, easy-to-use (and customize) and very affordable.
Integrations are available with financial systems like Microsoft Great Plains/GP (AX, NAV) and other law firm systems (like Aderant, Thomson and so on).
When combined, this helps bring everything together to improve efficiency, streamline business processes and improve overall user experience and productivity.
It also enforces the “one stop shop” for managing all client, contact, case, activity and document records in one place – across marketing, business development, client care and project and resources management.
This story board highlights key functional requirements and capabilities provided by Microsoft CRM/xRM4Legal including IP (Intellectual Property) Management. These can be summarized as managing organization, people and case records, assigning (lawyer) attorneys to work on cases, creating IP records for patents, trademarks etc – also recording disputes and licenses.
Email us today to schedule a quick discussion and/or web demo – Support@xRM4Legal.com
Digital Transformation Road Map for Customer Service with Dynamics 365Manish Chauhan
Dynamics 365 for Customer Service: Digital Transformation Road Map for Customer Service with Dynamics 365. Drive digital transformation with a new approach to customer relationship management (CRM) solutions for a comprehensive view of your customers.
InfoSlips, is an innovative and game-changing platform in the realm of Customer Communication Experience Management (CCXM). InfoSlips is not just a product; it's a revolution in how businesses interact with their customers, transforming mundane correspondence into dynamic, engaging, and personalized communication experiences.
Revolutionizing Customer Communications:
In today's digital age, customer engagement is not just about conveying information; it's about creating experiences. InfoSlips stands at the forefront of this transformation, offering a multifaceted platform that elevates traditional customer communication to a new level of interaction and engagement.
What Makes InfoSlips Unique?
Omnichannel Experience: Our platform seamlessly integrates various forms of customer communication, from bank statements to onboarding packs, into a cohesive, engaging experience across multiple channels.
Personalized Interactions: With features like hyper-personalization and interactive personalized videos, InfoSlips tailors every communication to the individual needs and preferences of each customer, making every interaction personal and relevant.
Enhanced Engagement and CX: By leveraging cutting-edge technology like our intelligent assistant (iiA), InfoSlips ensures that every customer interaction is not just informative but also engaging and memorable.
ROI-Driven Solutions: Every aspect of InfoSlips is designed with the return on investment in mind, from reducing care costs to increasing customer engagement and revenue. Our platform delivers measurable benefits that directly impact the bottom line.
Security and Compliance: In an era where data security and compliance are paramount, InfoSlips offers enhanced security measures and compliance with global standards, ensuring peace of mind for both businesses and their customers.
Beyond PDFs: Move away from the limitations of traditional PDFs. InfoSlips offers a dynamic, interactive, and secure alternative that aligns with the digital expectations of modern customers.
For Whom Is InfoSlips Ideal?
InfoSlips is designed for organizations across various industries, from banking and insurance to telecommunications and education, looking to elevate their customer communications. Whether it's for delivering complex financial statements or simple notifications, InfoSlips ensures that each correspondence is an opportunity to enhance customer experience and engagement.
The EnergyMarketPrice solution, built to enhance customer relationsEnergyMarketPrice
By integrating the EnergyMarketPrice solution, customer retention will increase dramatically, sales productivity will go up. The solution is built specially for energy suppliers and energy procurement consultants
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
2. CHALLENGES
6% 7% 8%
of clients think reps
are fair
balanced
of rep visits last
more than 2
minutes
calls are
remembered by
clients
Source: The Accel Report - "Through Our Customers' Eyes"; an Omnicom company
3. A pilot conducted by
Pfizer, showed that 97%
of physicians felt the e-
detail was superior to
paper-based details for
explaining complex
issues.
- Marianne Anderson, marketing manager, Pfizer.
4. Beyond the Brochure
create
content that
matters
engage
effectively with
your clients
measure
to gain useful
insights
tell
a better brand
story
5. Enter Enablr...
A cost-effective platform to start
with. Add to that, an array of must
have features and then some more.
Enablr has been crafted to open up
more detailing possibilities for less.
While we embrace new way of
doing things, we see to it that each
of our e-solution lives up to the
good old values of simplicity,
reliability & affordability.
6. What can you do with it ?
Create engaging content with 3D
diagrams, html 5, interactive animations
and engaging videos.
01
Distribute content to your sales team from
remote location and empower them to
perform on the go.
02
Stay updated with real time analytics on
per-slide usage, presentation sequence
and visitation tracking.
03
Push the boundaries of e-detailing on a
platform that is custom-built from scratch
to meet your specific set of needs.
04
7. Why You Need Enablr ?
Easy content creation and
distribution
Single workspace to avoid
content inconsistency
Synchronize mobile and
use offline
Approve selected content
Capture user profile through lead
generation forms and real time
analytics.
Present demos & education materials
at kiosks, events and in-office lobbies
8. Data that matters
Real-time usage analytics
Total downloads and views
Slide sequence charts
Top viewed slides
Time spent on each slide
Geo-located demographic data
Analytics captured offline and
synchronized with platform
Custom reports and analytics
80%
9. in Short...
Engage dynamically with clients.
Empower your field team.
Distribute the right content at the right time, to
the right people.
Measure effectiveness with real time metrics.
Communicate with broader audience at lower
field cost.
Tell a better brand story.
14. Brought to you by VistaarDigital
email: contact@enablrclm.com
phone: +1-832-786-1947
website: www.enablrclm.com
Download Enablr today from the
Apple Store or visit
www.enablrclm.com/#download
For Demo Reach Out