Ahmed Elhamidi volunteered as a Venue Technology Specialist for the TORONTO 2015 Pan Am/Parapan Am Games from July 10-26, 2015. His duties included providing basic technology troubleshooting, support for technology staff and contractors, and excellent customer service. He received training on the Games Impact, Role Impact and Venue Impact. His direct supervisor was Saäd Rafi from TO2015.

1. Ahmed Elhamidi
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
• Customer service
• Time management
• Attention to details
• Problem solving
• Maintaining equipment
Venue Technology Specialist 7/10/2015 - 7/26/2015TITLE
• Provide basic technology troubleshooting by following previously
written policies and procedures.
• Support technology staff, contractors and/or management
volunteers.
• Provide excellent customer service to customers of all technical
abilities.
• Provide basic desktop, printer and Wi-Fi support, and other duties
as required.
TASKS / ACTIVITIES COMPETENCIES / SKILLS

2.
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
Thank you for volunteering with the
TORONTO 2015 Pan Am/Parapan Am Games
Received the following training as part of their volunteer position
• Games Impact
• Role Impact
• Venue Impact
TRAINING COMMENTS
Person certified by PREB-Ontario
Cody Palmer-Almond
PREB-Ontario Project Manager
519-731-1545
preb@ovcn.ca
Direct supervisor
Saäd Rafi
TO2015
info@toronto2015.org
Ahmed Elhamidi