James Desmoulin volunteered as a driver for the 2015 Pan Am Games in Toronto, providing safe transportation for guests around the city and to venues. As a volunteer driver, he gained experience in customer service, communication, time management, and attention to detail. He received training on the games' impact, his role, and each venue to prepare him for providing efficient transportation.

1. James Desmoulin
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
• Customer service
• Verbal communication
• Time management
• Attention to details
• Vehicle operation
T Systems Driver 8/7/2015 - 8/15/2015TITLE
• Provide safe and efficient transport for the Games Family client
group.
• Communicate between the depot and transportation team at each
venue using a hand-held two-way radio or smartphone.
• Become self-sufficient in understanding and finding information
provided in a map book.
• Drive on 400 series highways and around the Greater Toronto
Area and Games footprint.
TASKS / ACTIVITIES COMPETENCIES / SKILLS

2.
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
Thank you for volunteering with the
TORONTO 2015 Pan Am/Parapan Am Games
Received the following training as part of their volunteer position
• Games Impact
• Role Impact
• Venue Impact
TRAINING COMMENTS
Person certified by PREB-Ontario
Cody Palmer-Almond
PREB-Ontario Project Manager
519-731-1545
preb@ovcn.ca
Direct supervisor
Saäd Rafi
TO2015
info@toronto2015.org
James Desmoulin