Employee engagement involves employees being committed to and involved in their organization and its values. There are three levels of engagement: actively engaged employees who strive to meet and exceed expectations; not engaged employees who focus more on tasks than goals and may feel overlooked; and actively disengaged employees who are unhappy and sow negativity. High employee engagement leads to lower attrition and costs, higher productivity and innovation, while disengaged employees undermine performance and productivity, hurt coworkers and customers, and can negatively impact their personal lives.

1. Employee Engagement

2. Employee Engagement
• An engaged employee is aware of business context, and
works with colleagues to improve the job performance
for the benefit of the organization
• Defined as the level of commitment and involvement an
employee has towards their organization and values
• Engagement is closely related to job involvement and
flow

4. Actively Engaged
• Known as the builders
• Realize their role expectations and
strive to meet and exceed them
• Perform consistently at high levels
• Passion, innovation at work are some of their traits

5. Not Engaged
• Concentrates more on the tasks rather than goals and
outcomes
• Tends to feel that their contribution is being
overlooked and their potential is not being tapped
• An unproductive relationship with managers or co-
workers exist

6. Actively Disengaged
• They are “virtually against everything”
• Being unhappy at work they sow seeds of negativity at
every opportunity
• Undermine the accomplishments of engaged co-workers.
• Cause great damage to an organizations functioning

8. Importance Of
Engagement

9. Attrition rate reduces
Percentage rate at which energy is lost,
or is reduced by, over a period.

10. Higher Productivity
Engaged employees
are 50% more
productive than
colleagues who are
not engaged

11. Lower Costs Dissatisfied
employees lead to
more absenteeism
thus leading to
higher loss in
production for the
company

12. Innovation
Employee
engagement drives
innovation and
optimism

13. Employee Satisfaction V/S Employee
Engagement
Employee engagement is not the same as
employee satisfaction.
• Satisfied employees are merely happy or content with
their jobs and the status quo. For some, this might
involve doing as little work as possible.
• Engaged employees are motivated to do more than the
bare minimum needed in order to keep their jobs.

14. EFFECTS OF DISENGAGED EMPLOYEES
• Effect on Work - The disengaged employee tries to evade work,
struggles to meet deadlines and is reluctant to accept additional
responsibility.
• Effect on Co-Workers - The negativity of a disengaged employee,
demonstrated through complete withdrawal from participation,
affects the team morale.
• Effect on Customers - Every employee, whether an organization
likes it or not, becomes its ambassador. And a disengaged employee
either by actively de-selling the organization, or by complete apathy
towards their work, product, process, organization help create
disengaged customers.

15. • Effects on Productivity - Disengaged employees seldom push
themselves to meet organizational goals let alone contribute to
innovative practices at workplace. Since, they do not believe that
their work contributes to the organization; they evade completing
tasks thereby affecting team productivity.
• Effect on Company Performance - A disengaged workforce by
virtue of delayed completion of tasks and inability to improvise and
innovate cost the company dollars which ultimately affects bottom
line.
• Effect on Personal Life of Employee - A disengaged employee is
seldom able to shake off the lethargy and perform in the current
organization or land a job of preference. This leads to pent up
frustration which may ultimately affect his personal and family life.

16. Thank You!