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Ram Up Service
                        Your Experience
                           Managing Emotions
Sunday, April 14, 13
Santhanaram Jayaram

              Santhanaram Jayaram is a Business
          Communication Coach & speaker with an
                           MBA in
         International Business who strongly believes
                        in his mission
              of H.O.P.E , Helping Other People
                     Effectively. Ram has
                   conceptualized a program
               "C.O.D.E.W.O.R.D for success".
             Specialty : Creating Service Experience,
                     Laughter & Enneagram




Sunday, April 14, 13
Santhanaram Jayaram

              Santhanaram Jayaram is a Business
          Communication Coach & speaker with an
                           MBA in
         International Business who strongly believes
                        in his mission
              of H.O.P.E , Helping Other People
                     Effectively. Ram has
                   conceptualized a program
               "C.O.D.E.W.O.R.D for success".
             Specialty : Creating Service Experience,
                     Laughter & Enneagram




Sunday, April 14, 13
Sunday, April 14, 13
Sunday, April 14, 13
Ram’s Partners




Sunday, April 14, 13
Ram’s Partners




Sunday, April 14, 13
Emotion
Sunday, April 14, 13
                       Coaching
Emotion Coaching




Sunday, April 14, 13
Emotion Coaching




Sunday, April 14, 13
Emotion Coaching




Sunday, April 14, 13
Emotion Coaching




              Step 1
Sunday, April 14, 13
                         Diagnosis
Emotion Coaching
                       Set Standards and Benchmarks
                       Find out where they are now and the outcomes to achieve
                       Establish working relationship - Coaching Contract




              Step 1
Sunday, April 14, 13
                                        Diagnosis
Emotion Coaching




              Step 1
Sunday, April 14, 13
                         Diagnosis
Emotion Coaching




                   Step 2     Alliance

              Step 1
Sunday, April 14, 13
                              Diagnosis
Emotion Coaching
                       Outline Purpose of coaching
                       Set clear objectives that is agreed upon
                       Identify specific assessment tools




                   Step 2                Alliance

              Step 1
Sunday, April 14, 13
                                         Diagnosis
Emotion Coaching




                   Step 2     Alliance

              Step 1
Sunday, April 14, 13
                              Diagnosis
Emotion Coaching




                       Step 3      Assessment
                   Step 2         Alliance

              Step 1
Sunday, April 14, 13
                                  Diagnosis
Emotion Coaching
                       Use Open Questions
                       Reflect and summarize
                        360-degree feedback & personality questionaires




                       Step 3            Assessment
                   Step 2               Alliance

              Step 1
Sunday, April 14, 13
                                        Diagnosis
Emotion Coaching




                       Step 3      Assessment
                   Step 2         Alliance

              Step 1
Sunday, April 14, 13
                                  Diagnosis
Emotion Coaching




                        Step 4      Analysis
                       Step 3       Assessment
                   Step 2          Alliance

              Step 1
Sunday, April 14, 13
                                   Diagnosis
Emotion Coaching
                       SWOT analysis
                       Discuss appropriate models
                       Prioritize development action




                        Step 4           Analysis
                       Step 3            Assessment
                   Step 2               Alliance

              Step 1
Sunday, April 14, 13
                                        Diagnosis
Emotion Coaching




                        Step 4      Analysis
                       Step 3       Assessment
                   Step 2          Alliance

              Step 1
Sunday, April 14, 13
                                   Diagnosis
Emotion Coaching




                         Step 5      Alternatives
                        Step 4       Analysis
                       Step 3        Assessment
                   Step 2           Alliance

              Step 1
Sunday, April 14, 13
                                    Diagnosis
Emotion Coaching
                       Consider alternative ways
                       Use problem-solving strategies to explore possibilities
                       Use structural process for decision-making




                           Step 5          Alternatives
                         Step 4           Analysis
                       Step 3             Assessment
                   Step 2                Alliance

              Step 1
Sunday, April 14, 13
                                         Diagnosis
Emotion Coaching




                         Step 5      Alternatives
                        Step 4       Analysis
                       Step 3        Assessment
                   Step 2           Alliance

              Step 1
Sunday, April 14, 13
                                    Diagnosis
Emotion Coaching




                          Step 6      Action Planning
                         Step 5       Alternatives
                        Step 4        Analysis
                       Step 3         Assessment
                   Step 2            Alliance

              Step 1
Sunday, April 14, 13
                                     Diagnosis
Emotion Coaching
                       Devise a detailed plan
                       Identify sources of support/hindrance
                       Agree timescales




                           Step 6        Action Planning
                          Step 5         Alternatives
                        Step 4           Analysis
                       Step 3            Assessment
                   Step 2               Alliance

              Step 1
Sunday, April 14, 13
                                        Diagnosis
Emotion Coaching




                          Step 6      Action Planning
                         Step 5       Alternatives
                        Step 4        Analysis
                       Step 3         Assessment
                   Step 2            Alliance

              Step 1
Sunday, April 14, 13
                                     Diagnosis
Emotion Coaching




                           Step 7      Application
                          Step 6       Action Planning
                         Step 5        Alternatives
                        Step 4         Analysis
                       Step 3          Assessment
                   Step 2             Alliance

              Step 1
Sunday, April 14, 13
                                      Diagnosis
Emotion Coaching
                       Behavioural exercises
                       Relaxation techniques
                       Keeping a feeling diary



                              Step 7      Application
                            Step 6        Action Planning
                          Step 5          Alternatives
                         Step 4           Analysis
                       Step 3             Assessment
                   Step 2                Alliance

              Step 1
Sunday, April 14, 13
                                         Diagnosis
Emotion Coaching




                           Step 7      Application
                          Step 6       Action Planning
                         Step 5        Alternatives
                        Step 4         Analysis
                       Step 3          Assessment
                   Step 2             Alliance

              Step 1
Sunday, April 14, 13
                                      Diagnosis
Emotion Coaching




                            Step 8      Review, Feedback & Evaluation
                           Step 7       Application
                          Step 6        Action Planning
                         Step 5         Alternatives
                        Step 4          Analysis
                       Step 3           Assessment
                   Step 2              Alliance

              Step 1
Sunday, April 14, 13
                                       Diagnosis
Emotion Coaching
                       Identify what worked well and what did not
                        Explore key learning points
                        Agree further development


                               Step 8      Review, Feedback & Evaluation
                             Step 7        Application
                            Step 6         Action Planning
                          Step 5           Alternatives
                         Step 4            Analysis
                       Step 3              Assessment
                   Step 2                 Alliance

              Step 1
Sunday, April 14, 13
                                          Diagnosis
Emotion Coaching




                            Step 8      Review, Feedback & Evaluation
                           Step 7       Application
                          Step 6        Action Planning
                         Step 5         Alternatives
                        Step 4          Analysis
                       Step 3           Assessment
                   Step 2              Alliance

              Step 1
Sunday, April 14, 13
                                       Diagnosis
Ramitup.com




Sunday, April 14, 13

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Emotion coaching

  • 1. Ram Up Service Your Experience Managing Emotions Sunday, April 14, 13
  • 2. Santhanaram Jayaram Santhanaram Jayaram is a Business Communication Coach & speaker with an MBA in International Business who strongly believes in his mission of H.O.P.E , Helping Other People Effectively. Ram has conceptualized a program "C.O.D.E.W.O.R.D for success". Specialty : Creating Service Experience, Laughter & Enneagram Sunday, April 14, 13
  • 3. Santhanaram Jayaram Santhanaram Jayaram is a Business Communication Coach & speaker with an MBA in International Business who strongly believes in his mission of H.O.P.E , Helping Other People Effectively. Ram has conceptualized a program "C.O.D.E.W.O.R.D for success". Specialty : Creating Service Experience, Laughter & Enneagram Sunday, April 14, 13
  • 12. Emotion Coaching Step 1 Sunday, April 14, 13 Diagnosis
  • 13. Emotion Coaching Set Standards and Benchmarks Find out where they are now and the outcomes to achieve Establish working relationship - Coaching Contract Step 1 Sunday, April 14, 13 Diagnosis
  • 14. Emotion Coaching Step 1 Sunday, April 14, 13 Diagnosis
  • 15. Emotion Coaching Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 16. Emotion Coaching Outline Purpose of coaching Set clear objectives that is agreed upon Identify specific assessment tools Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 17. Emotion Coaching Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 18. Emotion Coaching Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 19. Emotion Coaching Use Open Questions Reflect and summarize 360-degree feedback & personality questionaires Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 20. Emotion Coaching Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 21. Emotion Coaching Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 22. Emotion Coaching SWOT analysis Discuss appropriate models Prioritize development action Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 23. Emotion Coaching Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 24. Emotion Coaching Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 25. Emotion Coaching Consider alternative ways Use problem-solving strategies to explore possibilities Use structural process for decision-making Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 26. Emotion Coaching Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 27. Emotion Coaching Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 28. Emotion Coaching Devise a detailed plan Identify sources of support/hindrance Agree timescales Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 29. Emotion Coaching Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 30. Emotion Coaching Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 31. Emotion Coaching Behavioural exercises Relaxation techniques Keeping a feeling diary Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 32. Emotion Coaching Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 33. Emotion Coaching Step 8 Review, Feedback & Evaluation Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 34. Emotion Coaching Identify what worked well and what did not Explore key learning points Agree further development Step 8 Review, Feedback & Evaluation Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis
  • 35. Emotion Coaching Step 8 Review, Feedback & Evaluation Step 7 Application Step 6 Action Planning Step 5 Alternatives Step 4 Analysis Step 3 Assessment Step 2 Alliance Step 1 Sunday, April 14, 13 Diagnosis