Emily Sobkowiak is seeking a Corporate Trust Client Servicer Manager position with over 8 years of experience managing structured finance accounts including student loans, asset-backed securitizations, and commercial mortgage-backed securitizations. She currently serves as a Client Servicer Manager at Bank of New York Mellon Trust Company, where she oversees cash processing, ensures compliance, and acts as a liaison between clients and internal/external parties. Previously she held roles as an Associate Client Service Manager and Trust Associate, gaining experience in account management, cash processing, and client services.

1. Emily Sobkowiak
Page 1
Emily Sobkowiak
1818 Foxwood Drive Cell Number: 815-922-2933
New Lenox, IL 60451 E-mail: esobkowiak@gmail.com
Professional Objective
 Knowledgeable and energetic professional looking for a Corporate Trust Client Servicer Manager
position
Qualifications and Skills
 8 years of experience in management and administration of Corporate Trust Structured Finance
accounts
 Structured Finance deals in Student Loans, Asset-Backed Securitizations, Cash Management,
Defeasance and Commercial Mortgage-Backed Securitizations
 Extremely efficient with time-management skills in a high stress environment
 Ability to produce high quality results in a lean environment
 Excellent oral and written communication with internal staff, servicers, borrowers, investors and
legal counsel
 Strong independent work ethic
 Proficient in Microsoft Office applications
Work Experience
Bank of New York Mellon Trust Company Chicago, IL
Client Servicer Manager August 2013 – Present
 Manage an account portfolio of Asset-Backed and Student Loan Securitizations
 Deal structures include both public and private deals with fixed, simple interest rates; LIBOR
based payments and pass-through processing on Performing and Non-Performing Student Loans
 Oversee day to day cash processing of three Trust Associates
 Ensure Trust Associates process debt service payments and review for accuracy
 Assist with Trust Associates’ ongoing training and cash processing inquiries
 Work with internal and external clients to close new deal transactions and ensure deals are set up
correctly with compliance requirements
 Closely monitor that deal transactions are processed according to deal documents
 Investigate, resolve and escalate, if necessary, any issues that arise from either clients or internal
review
 Active founding member of Process Improvement Leadership Team
 Mentor for two new Associate Client Service Managers on our team
Associate Client Service Manager July 2010 – July 2013
 Manage an account portfolio in the area of corporate trust which includes Straight-A Funding
Conduit, Eligible Lender Trustee deals and public and private Student Loan Trusts
 Oversight of day to day cash processing as completed by Trust Associate
 Oversee the monthly processing of monthly debt service payments, auction note payments,
Release of Collateral, Puts and Monthly Conduit Administrative Reports
 Oversee the Eligible Lender Trustee annual compliance review for portfolio of accounts

2. Emily Sobkowiak
Page 2
 Client point of contact for overall functions of daily operations including cash processing, debt
service obligations and other client service inquiries
 Liaison between external parties such as clients, legal counsel, issuers, servicers, investors and
Depository Trust & Clearing Corporation (DTCC)
 Monitor the deal obligations as required from applicable service level agreements
 Monitor Student Loan monthly Delaware Trustee reporting for team
Trust Associate July 2007 –June 2010
 Manage an account portfolio of over 600 accounts in the area of corporate trust which include
Cash Management, Commercial Mortgage-backed Securities, capital call and defeasance
structures
 Oversee the monthly processing of monthly debt service payments and fixed & variable
defeasance payments
 Facilitate the opening or terminating of new or existing accounts on an operational level by
adhering to the company’s preferred practices
 Monitoring the generation and collection of monthly and annual invoices on an internal Accounts
Receivable application
 Adhere to both internal corporate and external governmental policies that regulate the accounts
 Point of contact for investors to inquire about items regarding the monthly payments and reports
 Liaison between servicers, investors, internal analytics, operations and Depository Trust &
Clearing Corporation (DTCC)
 Oversees the day to day operations and looks for more effective and efficient ways to respond to
the constantly changing commercial environment
 Responsible for the managing and training of one account administrator through one on one and
hands on training methods
 Close escrow accounts and work with lender, borrower(s), internal and external legal to meet
critical deadlines
Amalgamated Bank of Chicago Chicago, IL
Internship January 2006 – July 2006
 Various data input and clerical work
 Assist with coverage of various trust operations work functions as assigned
 Processing of unique securities
 Research and input of pricing securities with Bloomberg
 WebLink documentation
 Assist with various fee processing functions
Education
 Graduated from Roosevelt University with a Bachelor of Science in Business Administration
 GPA: 3.92 out of a 4.0 scale
Memberships
 Franklin Honor Society, Roosevelt University Honor Society
 Delta Mu Delta, International Honor Society for Business Administration
 Kappa Delta Sorority, Panhellenic Social Sorority