This document outlines the learning outcomes and objectives of a course to prepare students to work in hardware servicing. It introduces topics like PC operation, Microsoft applications, and assessing and maintaining the quality of one's work. Additional modules will cover preparing and using hand tools, terminating electrical wiring, installing and diagnosing computer systems, and understanding basic computer components and functions. The overall goal is to provide skills training and experience to feel confident providing hardware support services.

2. In this course, you will be introduced to
different learning activities preparing
you to be skillful before you take the
plunge into the world of work as a
hardware service provider and to feel
more confident while providing support
where needed. Indeed, as learners of
hardware servicing, you are a crucial
link in the emergency response process.
Ideally, everyone should know what to

3.  Basic PC Operation
 Microsoft Application
Microsoft Word
Microsoft Excel
Power Point

4.  Learning Outcome #1: Assess Condition of
Received Equipment Characteristics of
Materials Used in Specific Projects Fault
Identification and Reporting
 Learning Outcome #2: Assess Own Work
Workplace Procedure Quality Standards
 Learning Outcome #3: Validates One's work
for Quality Improvement Quality
Improvement

5.  Learning Outcome#1:Plan and Prepare for Task
to be undertaken List of Tasks to be Undertaken
Time Scheduling Learning
 Outcome#2: Prepare Hand Tools Preparing Hand
tools Unsafe or Faulty Tools Learning
 Outcome#3: Use of Appropriate Hand Tools and
Test Equipment Personal Protective Clothing and
Equipment Safety Procedure Learning
 Outcome#4: Maintain Hand Tools Maintaining
Hand Tools Proper Use, Maintenace and Storage

6.  Outcome#1:Plan and Prepare for
termination/connection of Electrical
Wiring/Electronic Circuit Use of Tools
 Learning Outcome # 2: Terminate/Connect
Electrical Wiring/ Electronic Circuit Electrical
Connection Soldering and terminating Techniques
 Learning Outcome#3: Test Termination and or
connection of Electrical Wiring/Electronics

7. Major components of a
computer system
Pc assembly and
disassembly of Personal
Computer.

8.  LO1Plan and prepare for installation
 LO2Install equipment and/or device and
system
 LO3Conduct validation and testing

9. LO1. Formulate plans and prepare for
diagnostic procedure for computer
systems
LO2. Diagnose faults and other defects
of computer systems
LO3. Replace and provide remedies for
defective computer parts
LO4. Test run system and networks

11. device,usually
electronic,that
processes data according
to a set of instructions
STORED on its memory.

12. The digital computer
stores data in discrete
units and performs
arithmetical and
logical operations at
very high speed.

13. A programmable
machine that performs
high-speed processing
of numbers, as well as
of text, graphics,
symbols, and sound.

14. All computers contain a central processing
unit that interprets and executes
instructions; input devices, such as a
keyboard and a mouse, through which data
and commands enter the computer;
memory that enables the computer to
store programs and data; and output
devices, such as printers and display
screens, that show the results after the
computer has processed data.