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Emerging issues Organization culture
This document discusses organizational culture and related topics. It includes a list of members, definitions of key terms like organizational culture and characteristics. It also covers emerging issues in organizational culture like reward management and gender management. Examples of how organizational culture is impacted by factors like government policies, geography, and social media are provided. The impact of innovation and examples of organizational culture at companies like Aetna and Google are also summarized.
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Emerging issues Organization culture
- 2. Members Bilal MasemAbbas Mubasher Zaman Ahmed Bilal Asif Khan Shahzad Farooq
- 3. Organization Culture Introduction. Key Terms. Importanceof Organization Culture. Emerging Issues. Case Study –Aetna Inc Culture at Google Discussion – Questions and Answers. Contents
- 5. Organization Culture includes theorganization's vision, mission, values, norms, systems, symbols, language, assumptions, beliefs, and habits.
- 6. Shared assumptions, Values Beliefs ORGANISATIONS ANDAQUARIUM Dress, act, perform , interact, coordinate etc.
- 8. Organization . Culture . Organizational culture. Organizational Behavior
- 9. Chatman, JenniferA., & Jehn, Karen A. (1994). Academy of Management Journal. Seven Primary Characteristics of Organizational Culture
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- 13. Importance of OrganizationalCulture Easy way to manage Employee Competitive Edge Goal Achievement Image of Organization Unity among workers
- 14. Emerging Issues Reward Managementand Organization Culture. 2002 1.7 Million dollars Employee Flight / Resignations Demotivation Low output.
- 15. SWOT. Knowledgeabout your home. Team decision. Prior understanding. The paper finds that Culture specific reward and recognition programmes can positively affect motivation, performance and interest within an organization MCB DID IT. Patricia Milne, (2007) "Motivation, incentives and organizational culture", Journal of Knowledge Management
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- 17. Gender Management &Organization Culture
- 18. Why is thereIncreasing Number of Women Workforce Multinational Companies Workforce needed Rise of the feminist movement Economic necessity Rise of the service sector and decline of the manufacturing sector Expansion and Increased access to higher education Increased Gross Domestic Product
- 19. Women working inPakistan 18 19 24 22 18 15 18 17 16 19 21 23 0 5 10 15 20 25 30 1 2 3 4 5 6 7 8 9 10 11 12
- 20. Literacy Rates OfFemale in Pakistan 11.6% 16.0% 32.0% 41.75% 45% 58% 1950 1960 1970 1980 1990 2000 2010 2020
- 21. Issue in OrganizationCulture Gender Management in organization culture Discrimination Hiring & firing Promoting & Demotion Workplace Harassment Unwelcome Unwanted Harassment
- 22. Results of SuchOrganizational Culture Employees to be hurt emotionally Productivity to go down Absenteeism to go up Employees to be fearful of others Workplace morale to be reduced
- 23. Why do employee’shesitate to report discrimination Fear of losing their job Fear of retaliation Fear of getting into trouble Fear of disrupting the workplace Fear of being accused Fear of being embarrassed Fear of not being believed.
- 24. What can asupervisor do to help employees feel safe Set an example of respectful workplace behavior. Have clear expectations that discrimination, workplace harassment are not tolerated. Have a clear mechanism for reporting; including the ability to report to another member of management should the supervisor be the accused. Take immediate steps to stop inappropriate behavior or conduct as it occurs or is reported. Guard against retaliation. Handle investigations as discretely and confidentially as possible.
- 25. How to StopSuch Culture Once a complaint of discrimination, workplace harassment, the agency must promptly investigate the complaint. Complaints are taken seriously and are confidential to the extent possible. Employees are expected to cooperate with an investigation and keep information regarding the investigation confidential
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- 27. Govt. Policies andorganization culture. Introduction Punjab police Department Vs. Motorway police Department Political intervention. Tax policies: Government implements new taxes on businesses and its operations and ultimately organizations bring improvements and reforms to its processes and procedures to adjust in the changes environment. Other Examples: State bank of Pakistan. Land Revenue Department.
- 28. Geographical culture andOrganization Culture Introduction Role and Impact of Distance and Barriers. Multinational Companies Standard chartered Bank Pakistan Ltd. Nestle. Mc’ Donalds Pakistan.
- 29. Impact of SocialMedia on Organizational Culture
- 30. Organizational Culture andSocial Media It is the “social glue” that bonds people together and makes them feel part of the organizational experience. Corporate culture helps employees make sense of the workplace.
- 31. Organizations haverealized the potential in social media to facilitate collaborative learning at workplace. Many organizations are using social media as a forum to share ideas or discuss issues. Employees are using social networks to offer their expertise to people or to get the expertise of others. Social media works best in those cultures where knowledge sharing is valued and rewarded.
- 32. Theoretical framework ofimpact of social media on organizational culture. (Schein. E.) Social Media Organizational Culture Independent Variable Dependent Variable
- 34. Social Media IsPositively Related With Organizational Culture.
- 35. Social Media: Isenhancing employee communication Is enhancing work environment Shares knowledge Builds trust Makes aware of their business enables early detection of organizational wrongdoing Finds new human resources and facilitates by knowing customers side as well development of an positive changes in work environment Increase usage of social media for work will definitely leave positive impacts on organizational overall culture.
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- 37. Innovation and OrganizationCulture Administrative Innovation Technological product Innovation Technical Process innovation
- 38. Factors affectingInnovation in organizational culture Size of organization Leadership
- 39. Example - Casestudy National Bank of Pakistan
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- 41. Organizational culture inAetna Loss of 28 billion rupees Diagnosis was performed to know the areas of Failure and Oppertunity William's new strategy Understand of current customers Integrated information system Cost effectiveness High quality health care
- 42. Became the IndustryLeader: How? Three Phases of Diagnosis and Strategizing 2001-4; Company was loosing Money, and went back to basics 2004-6; Average Returns Market Leader Communication with Employees; start with discussing Values Cost Effective Three I’s Information Innovation Integration Cont…………………………………..
- 43. Became the IndustryLeader: How? Investment on Information Systems & Data base Care Engine Containing Patient History and related automated, Do’s and not to Do’s Dash Board for Executives Values Integrity Excellence ( Operations, Services) Quality and Value Accountability At times Values already exist, but not Promoted, leading to Performance issues
- 44.
Editor's Notes
- #19 Rise of the feminist movement: The movement pushed for equal rights and liberation for women. As The Economist article states, “Feminists such as Betty Friedan have demonized domestic slavery and lambasted discrimination.” Economic necessity: With the increasing cost of living, for many women, working is an economic necessity in order to support their family. Passage of governmental equal rights acts: Examples include the Equal Pay Act of 1963, the Civil Rights Act of 1964, the Presidential Executive Order in 1967, and The Equal Rights Amendment proposed in 1972 (although it did not pass). Rise of the service sector and decline of the manufacturing sector: This caused a growing demand for female workers. As The Economist article states about jobs, “When brute strength mattered more than brains, men had an inherent advantage. Now that brainpower has triumphed the two sexes are more evenly matched.” Expansion and increased access to higher education: This has allowed more women to go to college, thus increasing their ability to obtain jobs. In the 1949-1950 school year women earned 120,796 college degrees, or roughly 24% of all degrees earned. By the 2008-2009 school year, women had earned 1,849,200 college degrees, or roughly 60% of the total degrees (Digest of Education Statistics). Consequences of the increasing number of women in the workforce: Increased purchasing power of women: “With female consumers controlling 85 percent of all purchase decisions, responsible for $7 trillion in spending, and 78 percent of women considering purchases more carefully, a woman’s wallet is more influential than ever before” (AdweekMedia). Business result improvements: According to research and advisory company, Catalyst, companies with the highest representation of women board members attain significantly higher financial performance than those with the lowest representation: 53% higher Return on Equity; 42% higher Return on Sales; and 66% higher Return on Invested Capital (Joy, et al, 2007). Increased Gross Domestic Product: The Economist article states, “Goldman Sachs calculates that, leaving all other things equal, increasing women’s participation in the labor market to male levels will boost GDP by 21% in Italy, 19% in Spain, 16% in Japan, 9% in America, France and Germany, and 8% in Britain.”