Emergent Process Design - Embedded Discovery & Opportunistic Optimizations as a Strategy
Emergence is a way of discovering the modifiable and non-modifiable characteristics and rules of large scale systems by methodically examining the micro systems until macro systems emerge.
A discussion of emergent process improvement requirements and outcomes.
The Business Case for DevOps - Justifying the JourneyXebiaLabs
Ting Cosper, IT Director at Freedom Mortgage, gives his presentation on building the case for DevOps within your organization at the DevOps Leaderships Summit in Boston MA.
DevOps & Security from an Enterprise Toolsmith's Perspectivedev2ops
Slides from presentation by Alex Honor and Damon Edwards at DevOps Connect at RSA 2015 in San Francisco on April 20, 2015.
Abstract:
IT organizations are feeling the squeeze from seemingly conflicting business mandates. At one moment the message is “Go Go Go. DevOps, Lean Startup, Continuous Delivery… move faster and give more people access”. The next moment the message is “Be more secure. Compliance above all. Keep us out of the press!”. Damon Edwards and Alex Honor work with many enterprises who are facing these challenges. This talk is an in the trenches view of how these companies are responding and learning to go faster and be more secure.
The Business Case for DevOps - Justifying the JourneyXebiaLabs
Ting Cosper, IT Director at Freedom Mortgage, gives his presentation on building the case for DevOps within your organization at the DevOps Leaderships Summit in Boston MA.
DevOps & Security from an Enterprise Toolsmith's Perspectivedev2ops
Slides from presentation by Alex Honor and Damon Edwards at DevOps Connect at RSA 2015 in San Francisco on April 20, 2015.
Abstract:
IT organizations are feeling the squeeze from seemingly conflicting business mandates. At one moment the message is “Go Go Go. DevOps, Lean Startup, Continuous Delivery… move faster and give more people access”. The next moment the message is “Be more secure. Compliance above all. Keep us out of the press!”. Damon Edwards and Alex Honor work with many enterprises who are facing these challenges. This talk is an in the trenches view of how these companies are responding and learning to go faster and be more secure.
2011 06 15 velocity conf from visible ops to dev ops finalGene Kim
My presentation called "Creating the Dev/Test/PM/Ops Supertribe: From Visible Ops To DevOps"
2011 Velocity Conference:
http://velocityconf.com/velocity2011/public/schedule/detail/21123
Never The Twain Shall Meet: Can Agile Work with a Waterfall Process?John Carter
This thought-leading presentation discusses applying Agile to any organization. It makes a research-based case that Agile is spreading and that change is inevitable. It then discusses the barriers to change and how to overcome them. It next presents the idea of “Intelligent Agile” – an Agile scaled to your organization and its needs. It then presents the “next practices” required to make a sea change in Agile PD. Along the way, the presentation features best practices to overcome barriers, develop “Intelligent Agile, and continue to grow.
Lean software engineering emphasizes continuous delivery of high quality applications. Ken Pugh explains the principles and practices that form the basis of lean software development―concentrating on developing a continuous flow by eliminating delays and loopbacks; delivering quickly by developing in small batches; emphasizing high quality which decreases delays due to defect repair; making policies, process and progress transparent; optimizing the whole rather than individual steps; and becoming more efficient by decreasing waste. Ken describes lean’s emphasis on cycle time, rather than resource utilization, and demonstrates the value stream map which helps you visualize the development cycle flow to identify bottlenecks. He explores the differences between push and pull flow, describes how lean thinking shows up in agile processes including Scrum and Extreme Programming, and discusses how lean can be applied to the entire workflow—not just the development portion. Ken concludes with a discussion of how you can begin your lean transformation.
Doing agile with an ISO-20000 Telco (AgilePT 2015)Manuel Padilha
A story from the trenches regarding a software project developed for a Telco company. The challenges faced while dealing with a mostly Agile customer that is part of a larger company with heavily defined processes.
The "way out" and how to deliver working software with close to zero spec and still complying to project management requirements, customer timings and own company budget.
Without Self-Service Operations, the Cloud is Just Expensive Hosting 2.0 - (a...dev2ops
Damon Edwards (DTO Solutions) presentation at Cloud Expo 2014 Santa Clara.
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative?
Why #DevOps Transformation has to start with youDevOpsGroup
Why #DevOps Transformation has to start with you.
You are part of your organisation's culture, and in order to change the culture you need to change yourself, first. Learn some useful ideas of personal and DevOps Transformation from the @DevOpsGuys.
From Monolith to Microservices - What Could Go Wrong?Phuong Mai Nguyen
Almost every tech organisation right from start-ups to unimaginably big ones have had monolithic applications in the past and have moved on to nimbler approaches like microservices, making use of powerful cloud technologies. But not every organisation has made this move yet, with most of them still in analysing phase.
If you are part of this or interested in exploring how major players in the industry have managed to convert monoliths to microservices, join us in the talk to get an in-depth knowledge about things that could go wrong and how to make the right choices using AWS services. On top of practical techniques and real-life case studies, we will also be exploring agile methodologies and discuss if microservices are the right choice for your field of work.
We prize our ability to multitask yet we rarely acknowledge the impact this has on our ability to get work done. Teams look to process to create efficiencies but ignore one simple tool that has the ability to transform the amount, the speed, and the quality of their work: Limiting Work In Progress. In this talk I will share my stories and experiences of the power that limiting WIP has to bring a team focus, flexibility and follow through.
Apply Scrum to Your Hardware & Manufacturing Projects for Better Results by H...SmitsMC LLC
Myth: You can't iterate hardware. Really? Let's talk about John Deere. In 2012, we documented that it typically took them 18 - 36 months to develop a working prototype. After working with Scrum, they had a working prototype in 8 MONTHS. This presentation demonstrates more stories like this one.
Scrum is one of the leading agile software development processes. Over 12,000 project managers have become certified to run Scrum projects . Since its origin on Japanese new product development projects in the 1980s, Scrum has become recognized as one of the best project management frameworks for handling rapidly changing or evolving projects. Especially useful on projects with lots of technology or requirements uncertainty, Scrum is a proven, scalable agile process for managing software projects.
Through lecture, discussion and exercises, this fast-paced tutorial covers the basics of what you need to know to get started with Scrum. You will learn about all key aspects of Scrum including product and sprint backlog, the sprint planning meeting, the sprint review, conducting a sprint retrospective, activities that occur during sprints, measuring and monitoring progress, and scaling Scrum to work with large and distributed teams. Also covered are the roles and responsibilities of the ScrumMaster, the product owner, and the Scrum team.
This session will be equally suited for managers, programmers, testers, product managers and anyone else interested in improving product delivery.
Ernest Mueller, Karthik Gaekwad, and James Wickett, the Agile Admins (http://theagileadmin.com) delivered this presentation on what's hot in DevOps in 2015 for the BrightTALK Summit. The video is online at https://www.brighttalk.com/webcast/5742/154715
2011 06 15 velocity conf from visible ops to dev ops finalGene Kim
My presentation called "Creating the Dev/Test/PM/Ops Supertribe: From Visible Ops To DevOps"
2011 Velocity Conference:
http://velocityconf.com/velocity2011/public/schedule/detail/21123
Never The Twain Shall Meet: Can Agile Work with a Waterfall Process?John Carter
This thought-leading presentation discusses applying Agile to any organization. It makes a research-based case that Agile is spreading and that change is inevitable. It then discusses the barriers to change and how to overcome them. It next presents the idea of “Intelligent Agile” – an Agile scaled to your organization and its needs. It then presents the “next practices” required to make a sea change in Agile PD. Along the way, the presentation features best practices to overcome barriers, develop “Intelligent Agile, and continue to grow.
Lean software engineering emphasizes continuous delivery of high quality applications. Ken Pugh explains the principles and practices that form the basis of lean software development―concentrating on developing a continuous flow by eliminating delays and loopbacks; delivering quickly by developing in small batches; emphasizing high quality which decreases delays due to defect repair; making policies, process and progress transparent; optimizing the whole rather than individual steps; and becoming more efficient by decreasing waste. Ken describes lean’s emphasis on cycle time, rather than resource utilization, and demonstrates the value stream map which helps you visualize the development cycle flow to identify bottlenecks. He explores the differences between push and pull flow, describes how lean thinking shows up in agile processes including Scrum and Extreme Programming, and discusses how lean can be applied to the entire workflow—not just the development portion. Ken concludes with a discussion of how you can begin your lean transformation.
Doing agile with an ISO-20000 Telco (AgilePT 2015)Manuel Padilha
A story from the trenches regarding a software project developed for a Telco company. The challenges faced while dealing with a mostly Agile customer that is part of a larger company with heavily defined processes.
The "way out" and how to deliver working software with close to zero spec and still complying to project management requirements, customer timings and own company budget.
Without Self-Service Operations, the Cloud is Just Expensive Hosting 2.0 - (a...dev2ops
Damon Edwards (DTO Solutions) presentation at Cloud Expo 2014 Santa Clara.
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative?
Why #DevOps Transformation has to start with youDevOpsGroup
Why #DevOps Transformation has to start with you.
You are part of your organisation's culture, and in order to change the culture you need to change yourself, first. Learn some useful ideas of personal and DevOps Transformation from the @DevOpsGuys.
From Monolith to Microservices - What Could Go Wrong?Phuong Mai Nguyen
Almost every tech organisation right from start-ups to unimaginably big ones have had monolithic applications in the past and have moved on to nimbler approaches like microservices, making use of powerful cloud technologies. But not every organisation has made this move yet, with most of them still in analysing phase.
If you are part of this or interested in exploring how major players in the industry have managed to convert monoliths to microservices, join us in the talk to get an in-depth knowledge about things that could go wrong and how to make the right choices using AWS services. On top of practical techniques and real-life case studies, we will also be exploring agile methodologies and discuss if microservices are the right choice for your field of work.
We prize our ability to multitask yet we rarely acknowledge the impact this has on our ability to get work done. Teams look to process to create efficiencies but ignore one simple tool that has the ability to transform the amount, the speed, and the quality of their work: Limiting Work In Progress. In this talk I will share my stories and experiences of the power that limiting WIP has to bring a team focus, flexibility and follow through.
Apply Scrum to Your Hardware & Manufacturing Projects for Better Results by H...SmitsMC LLC
Myth: You can't iterate hardware. Really? Let's talk about John Deere. In 2012, we documented that it typically took them 18 - 36 months to develop a working prototype. After working with Scrum, they had a working prototype in 8 MONTHS. This presentation demonstrates more stories like this one.
Scrum is one of the leading agile software development processes. Over 12,000 project managers have become certified to run Scrum projects . Since its origin on Japanese new product development projects in the 1980s, Scrum has become recognized as one of the best project management frameworks for handling rapidly changing or evolving projects. Especially useful on projects with lots of technology or requirements uncertainty, Scrum is a proven, scalable agile process for managing software projects.
Through lecture, discussion and exercises, this fast-paced tutorial covers the basics of what you need to know to get started with Scrum. You will learn about all key aspects of Scrum including product and sprint backlog, the sprint planning meeting, the sprint review, conducting a sprint retrospective, activities that occur during sprints, measuring and monitoring progress, and scaling Scrum to work with large and distributed teams. Also covered are the roles and responsibilities of the ScrumMaster, the product owner, and the Scrum team.
This session will be equally suited for managers, programmers, testers, product managers and anyone else interested in improving product delivery.
Ernest Mueller, Karthik Gaekwad, and James Wickett, the Agile Admins (http://theagileadmin.com) delivered this presentation on what's hot in DevOps in 2015 for the BrightTALK Summit. The video is online at https://www.brighttalk.com/webcast/5742/154715
PrimaSoft PC, Inc., a Canadian software company, specializes in developing productivity software for business and home PC users. To date, the company has developed a number of Windows-based utility packages, such as database management tools, network tools which are currently distributed all over the world.
Modern IT is a jungle of processes, platforms and people. Core business systems, ETL systems, file transfers, big data, ERP systems, virtualization, cloud - the complexities increase with each passing day. As we bring new systems and platforms online, the business expects all of them to work together in harmony.
How much money is your organization losing to systems that don't talk with each other? How many silos are you building?
At Stonebranch we are bringing down the silos and helping businesses build a single pane of glass to give organizations the insight, agility and knowledge they need to deliver the results the business is demanding at lower costs and faster turnaround times. We are connecting systems together under one roof, all talking the same language to help deliver these results.
In This Webinar, You Will Learn:
- How to manage the end-to-end automation of critical business processes through a common interface
- How to free yourself from manual processes, do more with less and turn your farmers into automation wizards
- How to make any job scheduler cross platform and workload automation enabled
- How to provide a lower cost collaborative scheduling agent
How to simplify your infrastructure with a single automation agent for multiple automation tasks
Don't Laugh At Local SEO - Every Dealer Needs It!AutoRevo
Presented at Digital Dealer 16 in Atlantic City, NJ on May 6, 2014.
Auto Dealers need help with SEO, and this deck is meant to help educate about the important points of Local SEO... and also how to spot shady SEO providers.
Useful tips and tricks on using Northwoods' Titan CMS effectively to meet all your digital and web content needs.
This presentation was presented at Northwoods' Titan User Group (TUG) meeting in June 2015.
Better Payroll Days Ahead with Automated, Cloud-Based Time and Attendancenettime solutions
Processing payroll may not be a day at the beach, but it doesn’t have to be a chore. According to the IRS, 33% of employers make costly payroll errors each year that result in billions of dollars in penalties. Why does this happen? We all know that payroll isn’t just about adding up the hours an employee works over a period of time, multiplying those hours by a rate, and then cutting the employee a check. There is a seemingly endless list of variables to factor in, such as local, state and federal labor law compliance (such as the ACA); PTO accruals; job costing; expense tracking for items such as tips or uniform deductions; and the list goes on and on. Multiply all of that by different pay policies for different groups of employees, and take into account union versus non-union workers, and the payroll process becomes even more complicated. In this free webinar, nettime solutions will show you how using automated, cloud-based time and attendance with web service integrations will convert your payroll processing chores into big wins for your company by eliminating errors, improving productivity, and maintaining data integrity so that payday is a great day for everyone involved.
Karomi’s Brand Asset Management helps you maintain an access controlled central library of multilingual audio, video and images pertaining to brand, product, corporate or region.
Find out how Metasite Business Solutions could help your company or institution achieve its goals in product development, marketing, customer experience management or IT.
These are some ways businesses are using CallFire's Cloud Call Center, Voice Broadcast, SMS Text Messaging, Call Tracking, and Hosted IVR. CallFire's IVR and Cloud Call Center service make Automated Calling simple and affordable. Businesses are using a phone number tracker with CallFire to track their ads. Many businesses are using CallFire's SMS and Voice Broadcasting service to get bulk message campaigns out to the masses in seconds.
Can you process 10 trillion logs per day software architecture conference 2015Sumo Logic
Built on AWS, Sumo Logic’s multitenant machine data analytics service has scaled to query over 10 trillion logs per day. Christian Beedgen, Sumo Logic’s cofounder and CTO, will walk you through the planning and execution of a massive SaaS architecture and key insights he had along the way.
Topics include:
- a short history of scale
how we have needed to scale incrementally by several orders of magnitude since 2010
- how to recover from being an enterprise software engineer the realization that arguing with customers about Solaris vs Linux, and RAID 6 vs RAID 10 when selling them software is a waste of time; nobody wants to know how to run your system, users want to actually use your system; how building services is a way out of the enterprise software conundrum of having to manage increasingly complex systems is dragging users down; how the cloud turns every programmer into a datacenter architect
- herding microservices
a look at Sumo Logic’s microservices architecture; why we went this way; what we had to build to manage the herd 4 years ago; what we could today take off the shelf; how any real system service architecture diagram looks like spaghetti; how we deal with this at scale in operations
- factoring and refactoring on a new level, or how everything old is new again
maybe our OO skills are still useful; programmable infrastructure is still a program; any program benefits from factoring; any program benefits from refactoring; any system should be highly cohesive and loosely coupled; guess what, this still applies, but at a +1 higher layer of abstraction
- when not to scale
scaling out is great; scaling out in light of state is a bad idea; data and locality fragmentation; fractal horizontal scaling using partitioning and affinity; how to manage this operationally at runtime; musings on copy and paste scaling
Cloud architects – if you’re looking to improve scalability and performance, this session will share successes (and failures!) applicable to your own infrastructure.
sitHH16 - The Implications of Becoming AgileMarkus Theilen
Slides from my talk about the not so obvious changes that occur when change from waterfall to agile software development with Scrum. A review on the past three years in an agile transition.
Having the Correct Context for an Agile TransformationDerek Huether
3 years, 5 business units, 20 lines of business, and over 100 teams. With so many interactions, having the correct context for Agile was (and still is) key to an ongoing transformation. Remember, we're not all Spotify!
Stop manual testing: Take your weekends back! Worksoft
Manual testing takes time and manually validating data is error prone. It means doing the same repetitive task over and over and for many people it's not their day job. Discover your business processes, find the real end-to-end workflow and ensure that every business process works as planned with Worksoft Automation.
Why Agile Fail. *Hint* -it's more than just processTasktop
Presented by Zubin Irani, CEO, cPrime & Scot Garrison, Director of Professional Services, Tasktop
A successful Agile transformation requires a combination of people, process and technology, but too often these aspects are treated separately. Agile Coaches insist on remaining tool agnostic, and the agile management software experts often do not know the Agile process. Organizations with successful Agile teams often fail to replicate this success when they attempt to scale these practices throughout the software delivery organization.
To succeed in transforming to Agile, organizations must replace this fragmented approach with one that connects the entire application lifecycle with tools that are tightly integrated and automated to support processes. Join us as we demonstrate how this unified approach allows companies to
speed delivery through real-time collaboration
increase visibility of project status and compliance with cross tool traceability and reporting
encourage the use of specialized tools that support practitioners’ process.
Technical Capabilities as enabler for Agile and DevOpsNelis Boucké
This presentation was done at Journee Agile in Liege. It explains how technical capabilities are an important part of any transformation. Without tech capabilities you will have a hard time to release, and a hard time to inspect and adapt.
Atlassian Executive Business Forum - LinkedIn HQServiceRocket
Presentation from September 2014 at LinkedIn Headquarters in Mountain View. The slides detail how LinkedIn is transforming their business with tools from Atlassian Software.
ServiceRocket is Atlassian's first and longest-serving Platinum Expert Partner.
Jan de Vries - How to convince your boss that it is DevOps that he wantsAgile Lietuva
- We all know that we could implement DevOps a lot faster if we only would have commitment from our boss. We all know that there is a shiny business case for almost every DevOps implementation
- And we all know that the whole company will reap the benefits regarding speed, agility and stability once we implemented DevOps. Actually, it provides good, fast and cheap at the same time. So, what are we waiting for? What is your boss waiting for? What is C-level waiting for?
- That’s something we will do research on in this workshop. We will also share our research on this from the recent past.
- The workshop starts with a presentation about 7 practices that a company should adopt to be able to apply DevOps.
- The technique that we use is called Appreciative Inquiry. To tackle a problem, it discovers the best practices that work, the reason they work and how these combined practices can be used to avoid the problem ahead and create a strategic change. The aim is to build – or even rebuild – organizations around what works, rather than trying to fix what doesn’t.
- So we want to know what your boss is afraid of and what you have already tried to convince him that he is better off with DevOps. You will leave the workshop with the combined Appreciative Inquiry insights of all the attendees
In Agile Development, Testing is meant to be a part of the development process, right along with coding, but many “Agile Teams” are missing this vital component and experiencing degregated quality. In this presentation, we will discuss how to integrate Agile Testing in Kanban processes by discussing the following:
• Introduction to Agile and Lean
• How testers add value to cross-functional Agile Development Teams
• How testers participate in Agile ceremonies
• How to test in an Agile Environment
• The Four Environments (Dev, Test, Stage, Production)
• The types of testing that occurs in each environmen
Why agile is failing in large enterprisesLeadingAgile
Agile works. We get it. You don’t have to sell people on the underlying principles anymore. Even so, many large-scale agile transformations are struggling. Some have failed. Others can’t figure out why things aren't working after multiple attempts. It’s easy to blame the people, the process, and the culture. And it’s especially easy to blame management. However, the underlying problem is that most large organizations weren’t built to be agile. You need a way to safely and pragmatically refactor your company into an organization that can adopt agile and sustain the transformation. Mike Cottmeyer introduces a framework for understanding the type of company in which you work, its delivery constraints, and likely challenges you’ll face in your agile transformation. Mike shares a strategy for establishing an end-state vision and operational model to guide your transformation. Finally, he defines an approach for incrementally introducing change, measuring outcomes, and sustaining those changes.
Check out Mike giving this talk live https://www.leadingagile.com/why-agile-fails
DevOpsDaysRiga 2018: Stas Zvinyatskovsky - Transformation: how big can you dr...DevOpsDays Riga
Can we produce a blueprint for a transformation? This presentation will cover several distinct approaches that companies take to achieve transformation. Each approach utilizes different levers and comes with its own advantages, tradeoffs, costs, risks, and outcomes. Find out more at DevOpsDays Riga 2018 event by Stas Zvinyatskovsky, Managing Director @ Accenture.
‘Always be Optimising’ was a meetup for digital marketers and product people keen on getting more from their existing traffic. The slide deck holds all presentations from the meetup.
10 Best Practices for Magento Maintenance and SupportAPPSeCONNECT
10 Best Practices for Magento maintenance & support
Organized by InSync, Plum Tree Group and Phase3Commerce
Ok so you’ve launched your new eCommerce site. Congratulations! Now the real work begins. In this webinar we help eCommerce managers, CMOs and Business Owners identify what it takes to put together a successful ongoing ecommerce maintenance and support process.
- Review 10 best practices.
- Assess the continuous delivery model and how it may be a game changer for your operations.
- How to select a good partner.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
What if we don’t really know what our process is? System competence versus human incompetence, or worse human incompetence without a system!What if I am on fire and don’t have time to look for water?What if my team is resistant, or I only own part of a process or only have clarity on one part of a process?
Emergence is a way of discovering the modifiable and non-modifiable characteristics and rules of large scale systems by methodically examining the micro systems until macro systems emerge.- Macro Economic Forces, Insect Colony Structures, EcosystemsThe Flywheel: Jim Collins - Good to Great
The discovery that cannot be ignored!
And we must fix it!
So we set about to doing what we have always done
Sorry, sneaky bit of reality there…
Deployment (from which they will try to recover)Measurement of their work (from which they will never recover) – Good employees and bad employees, why both fear measurementUnemployment (and facing the Mother-in-law)NO reference to Office Space here.
So here is the more realistic way that things actually happen (if everything goes well!)
I’m too busy to worry about what they are doing “back there”Besides, I hear it’s supposed to be able to slice bread, polish my shoes, and manage my 401KAnd I mean ANYTHING would be better compared to this abacus…!
Oh no, did you hear that the pilot team is working 31 hours a day doing double and triple entry because the new system randomly deletes data and even blanks out your paper copies using screen radiation?Why oh why would they abandon the abacus? It boots so quickly!
Early deployments lead to early findings, which inevitably lead to rumors and heightened fears – and did I mention measurement? (next slide)
But seriously, let’s not give up here folksCritical mass is about when 30% of your users begin to see the value the system can offer (varies widely)And did I mention No Mass Firings?
So how do we keep productivity climbing and friction on the run?Mass Firings!Discuss the linesNo seriously, once the change state is reached, the laws of nature take over and you have to start working on another growth cycle or decline begins to set in
You’ve got to be cruel to be kind, in the right measure – yes, subject them to it again!
It’s not that our employees are frogs, it’s just that they keep hopping away from positive change before we can get things heated up!
So where does Emergence fit?Where I know I have a problem, but I’m not sure what it is. I think…I see they have a process, but they don’t seem to know what it isThere are a few things going on that I think I can measureBut there are a lot of variables I need to get a handle onAnd there is solid business value coming from what they do (or at least there will be if we can get it running right), but we certainly can’t live without it
You have a building full of process experts, the question is can anyone articulate it? If not you need an ant farm!When it comes to speed to market, this method is not at all competitive with full lifecycle rapid implementations, and if you have clear specs, engaged articulate stakeholders, and executive sponsorship then this method is like going 45 on an empty highway – in a Lamborghini.But…
Racing the factory tuned SS versus the tubbed out, hollowed out, overbuilt, supercharged nitrous fed, lightened, polished… you never stood a chance!
So how do we do this?Who then what.Bullet, bullet, cannon ballWe ARE going to do thisCreate a line and ONLY SERVE FROM THAT LINE!Not a bullet here but… DID I MENTION COMMUNICATION???
As you can clearly see… this chart means… absolutely nothing!But it is impressive, isn’t it!? Okay, so let’s move on
Emergent Process Improvement SHOULD yield productivity and friction lines like this with gentle arcs, steady climbs, and limited ambient friction increase