Slides from an Embry-Riddle Aeronautical University webinar presented in April 2017. This presentation is called "10 Traits Every Leader Should Have." It details the 10 most important characteristics that set apart great leaders from good managers. Presented by leadership faculty member Dr. Matthew Earnhardt.
2. Today’s Agenda
• Welcome/Introduction —Bill Gibbs
• Presentation—Dr. Matt Earnhardt
• Questions and Answers
• Upcoming Webinars and Webinar Plus
Degree Briefing
Bill Gibbs
Director Campus Outreach
& Webinar Coordinator
3. Dr. Matthew
Earnhardt• Assistant Professor, ERAU-WW
• Department Chair for Organizational
Leadership
• Six Sigma Green Belt
• Researcher/Writer on Leadership
• Ph.D. in Organizational Leadership
• MBA, B.S. Psychology, earning MSA
• U.S. Navy vet
• Intelligence Analyst -Lockheed
Martin
4. Ten Traits Every Leader
Should Have
Matthew P. Earnhardt, Ph.D.
Embry-Riddle Aeronautical University
16. References
• Model the way: Schrage, M. (2016). Like it
or not, you are always leading by example.
• Honesty: Kouzes, J. M. & Posner, B. Z. The
Leadership Challenge
• Vision: Earnhardt, M. P. Testing a servant
leadership theory among United States
Military Members
• Collaboration: Chrislip , D. & Larson, C.
Collaborative leadership
• Learn: Mikkelesen, K. & Jarche, H. The
best leaders are constant learners
▪ Set High Standards: Zenger, J. &
Folkman, J. The behaviors that define A-
players
▪ Communicate: Groysberg, B. & Slind, M.
Leadership is a conversation
▪ Develop Others: Valcour, M. If you’re
not helping people develop, You’re not
management material
▪ Passion: Morgan, N. The art of
passionate leadership
▪ Creativity: Amabile, T. & Khaire, M.
Creativity and the role of the leader
18. Upcoming Webinars:
May 11 An Introduction to Human Factors in Aviation
Jun. 6 & 13 ERAU Study Opportunities for International Students*
Jun. 22 How to Create a Career Enhancement Toolkit
webinars.erau.edu
*Registration for this webinar is not yet open. Watch our web page for details.
19. Join us for a Webinar+ Degree Briefing!
Thursday, April 20 (1 week from today)
2 p.m. Eastern (USA)
Covering:
• Bachelor of Science in Technical Management
• Master of Science in Leadership
webinars.erau.edu
Editor's Notes
There is a Harvard Business Review article from 2009 that listed the ten traits of terrible leaders (Zenger & Folkman, 2009). What I did was take that and flip it to discuss what traits leaders need to have.
We will spend some time today going through each one. I would encourage you to use the chat box to give thoughts and comments as we go through this presentation and I will try to read them as we go through each slide.
One on the list was a lack of clear vision and direction. Terrible leaders believe their only job is to execute. Is what the article said.
Considering that terrible leaders lack vision and direction, vision must be a trait of great leaders, right? Vision is seen as a way to inspire others, to motivate action and to move toward hope toward the future (Farling et al., 1999, p. 53). In servant leadership research vision is seen as away to for a leader to modify organizational goals to fit the follower. Winston (2003) stated “Vision is worked out by the leader finding the various interests and goals of the employee as it relates to what the follower wants to do and the leader then modifies the organization’s procedures and methods to fit” (p. 3).
Though this may be a bit different from the way we think of vision, the point is clear. Having a direction is critical to a leaders success.
Why is honesty important for leaders? Please write some thoughts in the chat box. As you do, I want to read a definition of honesty
Honesty: A facet of moral character that connotes positive and virtuous attributes such as integrity, truthfulness, and straightforwardness, along with the absence of lying, cheating, or theft.
Leadership experts Jim Kouzes and Barry Posner find honesty to be the most important trait of effective leaders. In its absence, leaders lack credibility, and their ability to influence others is diminished. Honesty also brings a degree of transparency to a leader's interaction with others.
Their research and honesty being the most important leadership trait came from 20 years of surveying over 75,000 people. The results are clear and outlined in their book The Leadership Challenge.
So, I want to take a second to go back to your comments in the chat box….
As a leader we should model the way and set the example.
In a Harvard Business Review article by Michael Schrage, he stated “Serious leaders understand that, both by design and default, they’re always leading by example. Some want to “lead from the front” while others prefer “leading from behind.” But everyone senses their success — and failure — at leading by example is integral to their “leadership brand.”
Schrage went on to say that leaders should share their three most effective ways to lead by example and the fundamental question is, do those that report to you see those as examples of leadership? If the answer is no, a course correction may be needed.
As we think about modeling the way, I would challenge you to write down (and share) some stories about how you lead by example. It may inform how your behavior as a leader is perceived.
So, on Sunday morning I do a bike ride with some people out of my local bike shop. This past Sunday I was thinking about this presentation and an example of collaboration. As I was riding and the wind was kicking up, I was getting frustrated with the ride and not having an example. As I was in the worst part of my misery and sick of being alone in the front I dropped back and watched the group. What I saw was awesome. I saw the other riders working together to defeat the wind by taking turns up front, I saw them pointing out road hazards, and pulling along those that were suffering. As I sat on the back and watched, I saw collaboration in action.
As leaders, to foster collaboration we need to give individuals confidence to take some risks and begin to trust others (Gardner, 2017). With my bike ride, the reason the peloton worked so well together is because each member trusted each other to point out hazards and to take turns at the front. This moment of clarity was important for me and refocused what I wanted to say. To consider if you are a collaborative leader maybe we should ask ourselves the following questions?
Can you inspire commitment? Do you invest your energy in people? Are you credible? Are you open and inclusive? Can you sustain hope when others become discouraged?
In thinking about my biking group, I can answer each of these questions about the people in a group with a yes. So too, should we be able to say this about our own leadership style
There is a Forbes article by Morgan (2015) titled the Art of Passionate leadership. In the short article Morgan talks about the mindset when approaching work. In the article, it stated that people who are passionate don’t do it for the sake of doing stuff. A Harvard Business Review article by Craig and Snook (2014) put it more bluntly, figure out your passion and put it to work. In other words, find your purpose and seek it in your work and share that with others. Help others find their purpose and passion in what they do. In the article by Craig and Snook they talk about Richard who found his passion for his work by discussing sailing and how he was able to translate those same passions into his work in procurement. So to, can we bring out the passions that our followers have and cultivate those.
An article in the HBR is titled this. If you’re not helping people develop , you’re not management material. One of the things I found fascinating were the comments on that article that were posted online. Some of the comments were:
to sustain a company, you need to invest in your people
Every leader should have coaching skills
If you aren’t helping others grow, you are not good at your job
The comments go on and on but all say the same thing. Grow your people!
One of my favorite quotes is by Isaac Newton and says that “If I have seen further than others, it is by standing on the shoulders of giants”. The ability to grow and effect change in others is important and has meant something to me personally. In looking at my mentors, I can see the difference that they have made in my life. They have taken the time to develop and grow me into a leader. They gave up their personal time and sometimes their own goals to grow me. They believe in helping people reach their potential and that makes me want to run through a brick wall for them and has built up incredible loyalty in both them and the organizations.
Karayaz found communication as one of the most important factors in the success of teams. In an article by Groysberg and Slind (2012) titled leadership is a conversation they stated that smart leaders engage in communication that is “normal and every day” rather than a bunch of commands. They stated that conversation sensibility must be the hallmark of leaders communications with their subordinates. So, it is not just about communicating frequently, but communicating in a way that fosters flexibility and engagement.. So, there is a company that does some defense work in Colorado and the CEO is very good at this type of communication. Communication that is frequent and is, in many ways, conversational. The results have worked as the employees are bought into the mission. In interviews with the employees, one of the things that is constantly cited is that they feel they can “really talk” to the CEO and he is a “normal guy”. When asked what this meant to them, they felt that is gave them input into the process, and made them feel that everyone is part of the team and able to effect change. They were almost more comfortable to share what wasn’t going right and the CEO was able to be agile to meet both the needs of the customer and his employees.
Zenger and Folkman stated that an exceptional leader does not compromise on efficiency or standards. In countless surveys, employees demand leaders to have high moral standards for themselves. So, setting high standards may involve being beyond reproach and going back to our earlier discussion includes modeling the way and honesty.
For this one, Mikkelesen and Jarche said it all in their piece titled “The best leaders are constant learners”. As similar to another trait we discussed, the comments on the article give a lot of insight:
Lifelong learning is the lifeblood of a leader
Live as if you were to die tomorrow and learn as if you will live forever
These comments say the same thing. To be an effective leader we must be learning .
In considering creativity as a leader it is important to engage the right people at the right times to the right degree.
Some insights from Teresa Ambile regarding creativity are as follows:
Bring in others from all ranks, open up the organization to diverse perspectives, encourage collaboration through the process, provides paths for creativity within the organizational structure, allow people to pursue their passions, provide intellectual challenges, and be willing to accept failure.
In other words, support creativity by supporting your followers.