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e-Learning: Changes in Teaching and Learning Styles

                                               G.N. Wikramanayake
                                 University of Colombo School of Computing
                                          E-mail: gnw@ucsc.cmb.ac.lk


ABSTRACT                                                   The lecturing approach emphasises learning by
                                                           listening and assists those who are poor readers and
Availability of vast amount of information on the web      who are unable to organise printed material.
has provided access to all types of learning material.
The teacher’s lecture notes is no longer the primary       However this approach has its own weaknesses.
focus of a learning process, and the teacher’s role and    Lecturing encourages one-way communication and
the student’s learning process are changing.               puts students in a passive role that can hinder their
                                                           learning. It assumes all students are learning at the
In the modern global learning environment e-learning       same pace and at the same level of understanding,
has become a facilitator in organisational development     which is hardly true. Also lectures do not sustain
through knowledge sharing, especially in the area of       student attention and tend to be forgotten quickly.
web based training and project management. It has also
become a potential business for many organisations.        Lecturing alone is not suited for learning applications,
                                                           analysis and synthesis as well as for complex, detailed
The changes that should be happening in teaching and       or abstract material. Other form of learning methods
learning are discussed here with the aid of two case       such as practical sessions, group work, tutorial classes,
studies. The key technologies and practices of e-          take home activities has to be used in these situations.
learning at University of Western Sydney (UWS) are
highlighted here and are compared with the existing        Teacher dictating notes or students copying notes from
activities of the external degrees program at University   the board has become part of most lecture sessions. In
of Colombo School of Computing (UCSC).                     some cases printed handouts have replaced this and
                                                           have given the lecturer additional time to practice
The importance of identifying learning objects,            different teaching methods. Notes had become an
assessment methods and training to apply the learning      important part of a lecture due to the need to sit for
outcomes are some of the changes in the teaching           exams and as a source of future reference.
process. These changes should be considered as a
strategy to implement e-learning systems. The learning     Limited access to published material and the high cost
process is activity based and focuses on group and         of textbooks have been a bottleneck. Hence the
individual work with presentations and discussions. E-     teachers are unable to expect the student to gather own
learning environment together with tutorial and            knowledge and as a result the student learning process
practical classes facilitates the learning process.        has been centred on lecture notes. This means the
                                                           knowledge testing mechanisms or exams are also based
                                                           on the teacher’s lecture notes. Due to this the exam
                                                           papers have focused on testing student’s knowledge on
1.0 INTRODUCTION                                           theories, proofs and concepts that are already available
Traditionally format for the transmission of knowledge     in their lecture notes.
is in the form of lecturing in the classroom. In this      Over a long period of time the classroom teaching
approach the teacher or lecturer is responsible in         approach has gradually prevented the student in
providing the knowledge to its listeners. This approach    stimulating ideas and actively participating in the
has its own characteristics and inherent benefits as       learning process. Also the students have been lacking
highlighted next [12].                                     the problem solving skills, i.e. to apply the knowledge
Lectures can convey large amounts of factual material      gained into real world situations. As indicated above
to many listeners at the same time. Lectures can           these skills cannot be acquired though lecturing alone.
present material in a faster and simpler way according     With the introduction of cheap Indian textbooks along
to the needs of the audience. The speaker can convey       with easy and cheaper duplicating facilities the access
the knowledge in a way that no book or other media         to printed material is not a barrier as in the past. The
can. Lectures can communicate the intrinsic interest of    World Wide Web and the Internet have provided every
the subject manner and also convey material otherwise      body the opportunity to publish as well as to access any
unavailable in published form. The lecturer can control    material of their choice. Hence we can find a wide
the delivery process by deciding on what to cover and      variety of study material on the web. Thus it is no
whether to answer questions.                               longer necessary to limit student’s knowledge to
lecture notes. More importantly the students have many       videoconferencing and groupware. Here students are
sources to acquire knowledge and using e-learning            able to get immediate response to their questions
sites they are able to learn at their own pace.              despite not being physically present.
The need to change the teacher’s role from lecturing to      Online assessment is a key component of an e-learning
activity based and student learning from passive to          system and it is used to evaluate student’s learning
active has already being realised. The recent                progress. Quizzes in the form of multiple-choice
educational reforms that took placed were a result of        questions are part of this and it has the capability not
this. Application of theories and acquiring problem          only to give feed back for the student responses but
solving skills are becoming part of modern learning          also to monitor student’s learning progress and
process.                                                     achievement levels.
In the field of IT the technology is changing fast and       Various information in the form of course overview,
the employees have been forced to retrain their staff on     contents, objectives, notes, slides, exercises,
regular basis. New recruitments are also trained to          workbooks, references, worked examples, model and
enable them to adapt to the organisation’s needs.            past papers with solutions, links to external resources,
Students produced through the traditional classroom          student prepared material and their solutions are
approach would take a longer period to adjust to a           provided to the learners through these websites. Special
working environment than those trained under the             interactive sessions with multimedia are also part of
modern learning process. The trained graduates are           these systems.
more suited to fit into employment and are able to
secure higher remuneration than the untrained
graduates. Hence most companies have faced the               2.1 E-learning Solutions
problem of loosing their trained staff unless they are       There are many e-learning integrated solutions such as
well looked after. The introduction of modern teaching       WebCT [14], Lotus Learning Space [7] and
methods should help to address this problem and              Blackboard [2]. These systems provide templates to
eliminate the need to train graduates prior to               organise the layouts of the dynamic content that would
employment.                                                  be provided by the teachers. Using these tools teachers
Rest of the paper is organised as follows. Section 2         themselves can easily publish their content in their
presents the characteristics of e-learning systems.          website.
Section 3 describes how some of those systems have           WebCT is one such tool used by most e-learning
evolved. Some of the e-learning related activities at        providers including UWS. WebCT allows posting of
UCSC are presented to illustrate this process. Section 4     course material, hosting bulletin boards, conducting
highlights the approach adopted at UWS and the things        online quizzes etc. However to explore the full
we need to do in order to achieve our goals. The             functionality of an e-learning system other supporting
conclusion summarises the changes that had taken             mechanisms must be used in addition to tools such as
placed in teaching and learning styles due to e-             WebCT.
learning.
                                                             For instance the current e-learning systems lacks the
                                                             dynamic nature of learning, the different preferences of
                                                             learners,    customised     learning     content     and
2.0 E-LEARNING
                                                             establishment of non-sequential learning scenarios [9].
Hosting of a website to provide easy access to course        As a result poor learning satisfaction, unclear learning
related information over the Internet can be seen as the     methodologies and indisposition of learners to use e-
origin of the current e-learning systems. It evolved         learning are among the undesirable results of e-
through content that was provided on the web in the          learning implementations.
form of lecture notes and other learning material such
                                                             Lytras et al [8, 9] have distinguished six value
as lab exercises. This reduced the need for long
                                                             components for e-learning products, namely: needs
classroom sessions to deliver knowledge and also
                                                             (which refers to the process of examining the needs of
offered the students the flexibility to learn at their own
                                                             the learners), knowledge (which refers to the discovery
pace. Now we could see several learning methods
                                                             and construction of the required knowledge),
being used as part of online teaching over the Internet
                                                             motivation elements (which refers to the enhancement
[6, 10].
                                                             of motivation elements on an e-learning environment),
In e-learning systems students are able to communicate       problem solving (which refers to the ability of learning
with their teachers through email and discussion             scenarios to solve specific problems that learners face),
groups. In this situation students do not get immediate      team synergy (which refers to establishment of team
response from their teachers and some times may also         synergy and collaboration mechanisms) and packing
not get what they want within the required time.             (which refers to putting together the right mixes of the
However some systems offer online discussions among          relevant components for the support of any specific
students, teachers and other participants via chats,         learning situation). All of them in cooperation
formulate the concept of a learning product that has to      also provided. Later on other student support activities
be constructed and delivered using Information and           such      as    weekly     television   programs     and
Communication Technology in an advanced way.                 correspondence through e-mail or phone was also
                                                             provided. Using telephones students are able to have
                                                             online discussions on academic and non-academic
2.2 Bloom’s Taxonomy                                         matters. Also through emails some forms of
                                                             discussions have taken placed. At the moment although
The learning process itself has been well defined            the content and quizzes are provided for the students of
through the Bloom’s Taxonomy of educational goals            the first two semesters they are yet to be organised in a
[3, 4]. It is some thing that all teachers should be aware   manner that will allow the student to interactively
of as well as practice. Bloom has defined six question       participate in the learning process.
categories, namely: knowledge, comprehension,
application, analysis, synthesis and evaluation.
Researchers in the recent past have come up with             3.1 Content Based Learning Objectives
variations to Bloom’s Taxonomy to accommodate the
                                                             When looking back at the Bloom’s Taxonomy one
dynamic e-learning scene present in e-learning systems
                                                             important item when developing content is the
[9]. Lytras et al have defined ten different learning
                                                             identification of learning objectives. It should be
processes to support different learning models.
                                                             measurable and not vague. The content should be
Analysis, synthesis, reasoning, judging, problem
                                                             identified to achieve the learning objectives. However
solving,    collaboration,    simulation,    evaluation,
                                                             due to the use of above mention sequence to introduce
presentation and relation are these learning processes.
                                                             our learning objectives they were based on the content
The objective is to provide flexibility to dynamically
                                                             supplied. As a result the teaching process and the
construct the learning scene for every learner.
                                                             testing mechanism has deviated from the process that
E-learning itself is widely being used. Research and         should have been used to achieve some of the goals of
surveys have indicated that it is gradually overtaking       this course.
the traditional classroom-based instructions at least in
                                                             Figure 2a illustrates an example of a set of learning
the form of investments to provide such facilities [5].
                                                             objectives developed to support the content provided as
                                                             in Figures 1a-1b. Here each objective tries to explain
3.0 E-LEARING AT UCSC                                        why we should learn the content identified. We can
                                                             also see that most objectives are not measurable due to
As identified in section 2, hosting of a website to          the use of words such as “understanding”.
provide easy access to course related information            Now we shall look at the abilities of a person after
originated the e-learning process. At University of          achieving the objectives of a module. In the selected
Colombo although a website [11] had been there for           example the main objectives (figure 1c) have focused
sometime it did not provide course information beyond        on theoretical knowledge and application skills.
overviews, subjects offered with brief syllabi and some      However if we look at the topic objectives (figure 1c)
project guidelines. However with the introduction of         and the brief syllabus (figure 1a) we see that more
the Bachelor of Information Technology            (BIT)      emphasis has been given for acquiring theoretical
external degree in 2000 the University of Colombo            knowledge.
School of Computing (UCSC) then known as the
Institute of Computer Technology (ICT) launched a
web site [1] to provide learning support.
                                                             3.2 Content Based on Learning Objectives
Initially the course content was expanded and detailed
                                                             Next we would identify the learning objectives before
syllabi were provided along with guidelines for
                                                             content. When we adopt this process we are in a
teaching. This included number of hours to be spent for
                                                             position to highlight the importance of application
each topic, the need for practical for each topic with
                                                             skills. Figure 2b illustrates the learning objectives for
software and hardware requirements and the
                                                             the same module with the content identified to support
recommended reference list. Model papers and answers
                                                             the learning process. Here we have one main objective
were also provided. All of them were part of this
                                                             accompanied by about 6-7 detailed learning objectives.
website. An extract of the brief and detailed syllabus of
                                                             Also each objective is measurable and is of the type “to
the IT2301 Database Systems module is given in
                                                             be able to design and develop” and not of the type
Figures 1a and 1b.
                                                             “understanding” etc. Bloom’s Taxonomy is an ideal
As teaching to students is not part of a university’s        source to learn how to prepare the learning objectives
external degree programme the private educational            [3, 4].
institutes had to takeover the teaching role for this
                                                             When comparing the content of figure 2b with figure
course. In order to identify the depth of course content
                                                             1a we see that they are different. The importance here
the teachers of these institutes wanted to know the
                                                             is the identification of essential topics to achieve the
learning objectives of each module and hence this was
main objective and ignoring the nice to know content.       with the consultation with the industry, academics and
Certainly the awareness of the nice to know content         professional bodies. Also, in addition to the subject
should be there but it can be in the form of being able     knowledge the graduate should have the skills on
to refer to them as and when needed.                        communication, group work and content.
The application skills acquired through this process        For example Mathematics and Information Technology
will allow the student in performing database design        course at UWS aims at producing graduates with
and development activities on real world problems.
Such a student is in a position to fit into an              •   a good grounding in the mathematical and
organisation without further training. However a                statistical techniques useful in modelling and
person who learned the content under the first approach         simulation tasks and computer software
would need to be further trained, as the focus had              development
been more on theory.                                        •   a sound knowledge and skills in computer
Besides developing the correct learning objectives few          programming, computer systems analysis and
other activities should also be practised. These are            software engineering, information systems,
discussed in section 4.                                         database and data mining and visualisation
                                                                techniques
The need to change the teaching and learning process
has already being identified and necessary changes          •   the knowledge and skills needed to analyse and
have been happening. Some of them can also be seen              improve industrial and management processes
in our internal degree programs.                            •   communication and inter-personal skills required
At UCSC we still have not gone to the level of using            of a modern professional
an e-learning platform although such systems were
built for internal use. UCSC is in the process of
                                                            4.2 Modules of a Course
developing content for e-learning systems and we
expect these to be available for students in the            The next step is to allocate the knowledge and skills
immediate future.                                           identified to the respective program structures. This
                                                            will help to determine the modules/subjects for each
                                                            program.
4.0 E-LEARING AT UWS
                                                            For example the following are some of the modules
University of Western Sydney (UWS) is one of the            that should be taught to achieve the above goals. Some
pioneers in adopting e-learning into their education        of these modules (e.g. Systems Analysis and Design)
system. They initiated it by developing their own           will actually have several components such as systems
product called the PlatformWeb with facilities such as      design principals, systems engineering principals etc.
upload material and construct online quizzes that are
now part of products such as WebCT. Due to the added        •   Statistics and Maths for Computing
functionality of WebCT, UWS now uses WebCT for
                                                            •   Programming Principles
student learning and PlatformWeb for administrative
purposes.                                                   •   Systems Analysis and Design
Due to the early introduction of e-learning at UWS, the     •   Information Resource Management
UWS has been able to identify the needs to change the
traditional teaching and learning processes. In fact they   •   Application Development
are practising most of these changes and the impact of
them can be seen from the performance of the students       4.3 Grouping of Courses and Research
after graduation. As indicated in section 3.2 students no
longer need to be further trained to commence               We should look at the learning outcomes only after
employment.                                                 determine the modules as indicated in section 4.2.
                                                            Before developing the learning outcomes the UWS has
UWS has focus on student’s being able to solve              done another important activity. They identified sub-
problems using current technology and related issues.       discipline groups and members to develop the learning
Identification of module content based on learning          outcomes. These groups can be informal but ideally
objectives has helped to achieve this task. In addition     linked to the research groups. Some academics may be
to this we need to do few more things before/after          in multiple groups.
developing the learning objectives (outcomes) for
course modules.                                             Linking sub-discipline groups to research groups
                                                            means that the members can teach subjects related to
                                                            their research interest. This has given the academics
4.1 Aims of the Course                                      the opportunity to apply or perform their research as
In the case of undergraduates, we must first identify the   part of teaching.
aims of producing the graduates. This will be done
As the modules/subjects are allocated to the sub-           process. The teachers have been able to focus on
discipline groups the learning outcomes are first           activity-based learning due to the presence of learning
prepared for each sub-discipline group and then only        material over the Internet. Here we have highlighted
for the modules. This process will identify the need to     the importance of identifying learning objects,
have each of the modules identified for respective          assessment methods and training to apply the learning
programs. Through this process core and optional            outcomes. The changes have provided opportunities for
modules can also be identified.                             cooperative learning. Teachers now spend less time in
                                                            front of the class and more time working with small
For example the need to teach advanced topics such as
                                                            groups of individuals. The learning process is activity
artificial intelligence, image process etc can be
                                                            based and focuses on group and individual work with
identified through this process. This will also assist in
                                                            presentations and discussions. These changes should be
distinguishing the modules offered for various courses,
                                                            considered as a strategy to implement e-learning
like Information Technology and Computer Science.
                                                            systems.
                                                            The changes in teaching and learning styles have
4.3 Module Handbook                                         transformed course evaluations from testing of
After developing the learning outcomes we need to           knowledge to application of knowledge. This in turn
determine the method of measurement, presentation           has eliminated the need to further train the raw
and assessment method. At UWS a handbook is                 graduates. Finally this will serve the industry need of
prepared for each module by the module coordinator. It      being able to directly employ people who can do things
describes the above items (actually there are 14            and the degree certificate will become just an entry
altogether). You will find many handbooks from              qualification for the job interview.
the UWS web site [13].
                                                            6.0 ACKNOWLEDGEMENTS
At UWS there is a policy that all modules must have a
                                                            This research was done at University of Western
minimum 40% for continuos assessment. So the final
                                                            Sydney with the help of Prof. Athula Ginige. Asian
year exam is at most 60%. There are modules without a
                                                            Development Bank staff development program funded
final exam. The lecturer decides the structure of the
                                                            the author’s stay at UWS.
exam papers. There is no rigid rubric as in many other
cases. This gives the flexibility to include long and
short questions with different mark allocations. This is    7.0 REFERENCES
needed for case studies and various application testing.    1) BIT website of University of Colombo School of
The importance here is application skills are acquired         Computing. http://bit.lk/ [June 01st, 2003]
through practical, tutorial, group/individual work,
presentations and discussions. They are tested and          2) Blackboard. http://www.blackboard.com/ [June
evaluated      through      continuos      assessments.        01st, 2003]
Unfortunately external degree program of UCSC do            3) Bloom and Krathwohl, “Taxonomy of Educational
not have this component due to the practical difficulties      Objectives, Handbook I: Cognitive Domain”,
in running both types of systems (i.e. internal and            Addison-Wesley, New York, 1984.
external).
                                                            4) Bloom’s       Taxonomy         -    a    website.
Annually, before the semesters commence handbooks              http://web.uct.ac.za/projects/cbe/mcqman/mcqapp
are prepared giving the lecturer the flexibility to            c.html [June 01st, 2003]
achieve the module learning objectives using his
own style. At UWS for a given module a lecturer teach       5) Charp S, “Changes to Traditional Teaching”, The
up to 200 students and when there are 800 students             journal online, Technology Horizons in Education,
there will be four staff members doing the same course         May 2002.       http://www.thejournal.com/ [June
at different times and locations. Usually all of them          01st, 2003]
share the same handbook and assessments (prepared           6) Ganesan N, “e-Learning in Higher Education”,
jointly before the commencement of the course). UWS            21st    National   Information   Technology
keeps two week to do this approval process (before the         Conference, Colombo, Sri Lanka, July 2002,
semester begins). There are sub-discipline group               pp31-39.
meetings to approve them. The sub-discipline groups
helps to identify any overlapping content as well as to     7) Lotus Learning Space. http://www.lotus.com/
review course content.                                         [June 01st, 2003]
                                                            8) Lytras D.M., Doukidis I.G. and Skagou N.T., “E-
5.0 CONCLUSIONS                                                learning pedagogy: A value definition from a
                                                               knowledge management perspective”.        2000.
Teaching and learning have changed with the use of             http://www.angelfire.com/my/mdlytras/pdfpapers/t
technology. E-learning environment together with               eched.pdf [June 01st, 2003]
tutorial and practical classes facilitates the learning
9) Lytras D.M., Doukidis I.G. and Skagou N.T.,              11) University      of       Colombo          website.
   “Value Dimension of the Learning Concept:                    http://www.cmb.ac.lk/ [June 01st, 2003]
   Components and Metrics”, 20th ICDE World
                                                            12) University of Kansas Center for Teaching
   Conference on Open Learning and Distance
                                                                Excellence, “Teaching Tips: Teaching Roles:
   Education,      Germany,      April       2001.
                                                                Lecturing”.
   http://www.angelfire.com/my/mdlytras/pdfpapers/
                                                                http://www.ku.edu/~cte/resources/teachingtips/lect
   d2001.pdf [June 01st, 2003]
                                                                uring.html [June 01st, 2003]
10) Salter G. and Hansen S., “Modelling New Skills
                                                            13) University of Western Sydney website.
    for Online Teaching”, Australasian Society for
                                                                http://www.cit.uws.edu.au/ [June 01st, 2003]
    Computers in Learning in Tertiary Education
    Conference,             Brisbane,             1999.     14) WebCT website. http://www.webct.com/ [June
    http://www.ascilite.org.au/ [June 01st, 2003]               01st, 2003]




Figure 1a: Brief syllabus Course Module IT2301            Figure 1b: Part of Detailed Syllabus of Module IT2301




Figure 2a: Part of Original Objectives of Module IT2301   Figure 2b: Part of Revised Objectives of Module IT2301

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e-Learning: Changes in Teaching and Learning Styles

  • 1. e-Learning: Changes in Teaching and Learning Styles G.N. Wikramanayake University of Colombo School of Computing E-mail: gnw@ucsc.cmb.ac.lk ABSTRACT The lecturing approach emphasises learning by listening and assists those who are poor readers and Availability of vast amount of information on the web who are unable to organise printed material. has provided access to all types of learning material. The teacher’s lecture notes is no longer the primary However this approach has its own weaknesses. focus of a learning process, and the teacher’s role and Lecturing encourages one-way communication and the student’s learning process are changing. puts students in a passive role that can hinder their learning. It assumes all students are learning at the In the modern global learning environment e-learning same pace and at the same level of understanding, has become a facilitator in organisational development which is hardly true. Also lectures do not sustain through knowledge sharing, especially in the area of student attention and tend to be forgotten quickly. web based training and project management. It has also become a potential business for many organisations. Lecturing alone is not suited for learning applications, analysis and synthesis as well as for complex, detailed The changes that should be happening in teaching and or abstract material. Other form of learning methods learning are discussed here with the aid of two case such as practical sessions, group work, tutorial classes, studies. The key technologies and practices of e- take home activities has to be used in these situations. learning at University of Western Sydney (UWS) are highlighted here and are compared with the existing Teacher dictating notes or students copying notes from activities of the external degrees program at University the board has become part of most lecture sessions. In of Colombo School of Computing (UCSC). some cases printed handouts have replaced this and have given the lecturer additional time to practice The importance of identifying learning objects, different teaching methods. Notes had become an assessment methods and training to apply the learning important part of a lecture due to the need to sit for outcomes are some of the changes in the teaching exams and as a source of future reference. process. These changes should be considered as a strategy to implement e-learning systems. The learning Limited access to published material and the high cost process is activity based and focuses on group and of textbooks have been a bottleneck. Hence the individual work with presentations and discussions. E- teachers are unable to expect the student to gather own learning environment together with tutorial and knowledge and as a result the student learning process practical classes facilitates the learning process. has been centred on lecture notes. This means the knowledge testing mechanisms or exams are also based on the teacher’s lecture notes. Due to this the exam papers have focused on testing student’s knowledge on 1.0 INTRODUCTION theories, proofs and concepts that are already available Traditionally format for the transmission of knowledge in their lecture notes. is in the form of lecturing in the classroom. In this Over a long period of time the classroom teaching approach the teacher or lecturer is responsible in approach has gradually prevented the student in providing the knowledge to its listeners. This approach stimulating ideas and actively participating in the has its own characteristics and inherent benefits as learning process. Also the students have been lacking highlighted next [12]. the problem solving skills, i.e. to apply the knowledge Lectures can convey large amounts of factual material gained into real world situations. As indicated above to many listeners at the same time. Lectures can these skills cannot be acquired though lecturing alone. present material in a faster and simpler way according With the introduction of cheap Indian textbooks along to the needs of the audience. The speaker can convey with easy and cheaper duplicating facilities the access the knowledge in a way that no book or other media to printed material is not a barrier as in the past. The can. Lectures can communicate the intrinsic interest of World Wide Web and the Internet have provided every the subject manner and also convey material otherwise body the opportunity to publish as well as to access any unavailable in published form. The lecturer can control material of their choice. Hence we can find a wide the delivery process by deciding on what to cover and variety of study material on the web. Thus it is no whether to answer questions. longer necessary to limit student’s knowledge to
  • 2. lecture notes. More importantly the students have many videoconferencing and groupware. Here students are sources to acquire knowledge and using e-learning able to get immediate response to their questions sites they are able to learn at their own pace. despite not being physically present. The need to change the teacher’s role from lecturing to Online assessment is a key component of an e-learning activity based and student learning from passive to system and it is used to evaluate student’s learning active has already being realised. The recent progress. Quizzes in the form of multiple-choice educational reforms that took placed were a result of questions are part of this and it has the capability not this. Application of theories and acquiring problem only to give feed back for the student responses but solving skills are becoming part of modern learning also to monitor student’s learning progress and process. achievement levels. In the field of IT the technology is changing fast and Various information in the form of course overview, the employees have been forced to retrain their staff on contents, objectives, notes, slides, exercises, regular basis. New recruitments are also trained to workbooks, references, worked examples, model and enable them to adapt to the organisation’s needs. past papers with solutions, links to external resources, Students produced through the traditional classroom student prepared material and their solutions are approach would take a longer period to adjust to a provided to the learners through these websites. Special working environment than those trained under the interactive sessions with multimedia are also part of modern learning process. The trained graduates are these systems. more suited to fit into employment and are able to secure higher remuneration than the untrained graduates. Hence most companies have faced the 2.1 E-learning Solutions problem of loosing their trained staff unless they are There are many e-learning integrated solutions such as well looked after. The introduction of modern teaching WebCT [14], Lotus Learning Space [7] and methods should help to address this problem and Blackboard [2]. These systems provide templates to eliminate the need to train graduates prior to organise the layouts of the dynamic content that would employment. be provided by the teachers. Using these tools teachers Rest of the paper is organised as follows. Section 2 themselves can easily publish their content in their presents the characteristics of e-learning systems. website. Section 3 describes how some of those systems have WebCT is one such tool used by most e-learning evolved. Some of the e-learning related activities at providers including UWS. WebCT allows posting of UCSC are presented to illustrate this process. Section 4 course material, hosting bulletin boards, conducting highlights the approach adopted at UWS and the things online quizzes etc. However to explore the full we need to do in order to achieve our goals. The functionality of an e-learning system other supporting conclusion summarises the changes that had taken mechanisms must be used in addition to tools such as placed in teaching and learning styles due to e- WebCT. learning. For instance the current e-learning systems lacks the dynamic nature of learning, the different preferences of learners, customised learning content and 2.0 E-LEARNING establishment of non-sequential learning scenarios [9]. Hosting of a website to provide easy access to course As a result poor learning satisfaction, unclear learning related information over the Internet can be seen as the methodologies and indisposition of learners to use e- origin of the current e-learning systems. It evolved learning are among the undesirable results of e- through content that was provided on the web in the learning implementations. form of lecture notes and other learning material such Lytras et al [8, 9] have distinguished six value as lab exercises. This reduced the need for long components for e-learning products, namely: needs classroom sessions to deliver knowledge and also (which refers to the process of examining the needs of offered the students the flexibility to learn at their own the learners), knowledge (which refers to the discovery pace. Now we could see several learning methods and construction of the required knowledge), being used as part of online teaching over the Internet motivation elements (which refers to the enhancement [6, 10]. of motivation elements on an e-learning environment), In e-learning systems students are able to communicate problem solving (which refers to the ability of learning with their teachers through email and discussion scenarios to solve specific problems that learners face), groups. In this situation students do not get immediate team synergy (which refers to establishment of team response from their teachers and some times may also synergy and collaboration mechanisms) and packing not get what they want within the required time. (which refers to putting together the right mixes of the However some systems offer online discussions among relevant components for the support of any specific students, teachers and other participants via chats, learning situation). All of them in cooperation
  • 3. formulate the concept of a learning product that has to also provided. Later on other student support activities be constructed and delivered using Information and such as weekly television programs and Communication Technology in an advanced way. correspondence through e-mail or phone was also provided. Using telephones students are able to have online discussions on academic and non-academic 2.2 Bloom’s Taxonomy matters. Also through emails some forms of discussions have taken placed. At the moment although The learning process itself has been well defined the content and quizzes are provided for the students of through the Bloom’s Taxonomy of educational goals the first two semesters they are yet to be organised in a [3, 4]. It is some thing that all teachers should be aware manner that will allow the student to interactively of as well as practice. Bloom has defined six question participate in the learning process. categories, namely: knowledge, comprehension, application, analysis, synthesis and evaluation. Researchers in the recent past have come up with 3.1 Content Based Learning Objectives variations to Bloom’s Taxonomy to accommodate the When looking back at the Bloom’s Taxonomy one dynamic e-learning scene present in e-learning systems important item when developing content is the [9]. Lytras et al have defined ten different learning identification of learning objectives. It should be processes to support different learning models. measurable and not vague. The content should be Analysis, synthesis, reasoning, judging, problem identified to achieve the learning objectives. However solving, collaboration, simulation, evaluation, due to the use of above mention sequence to introduce presentation and relation are these learning processes. our learning objectives they were based on the content The objective is to provide flexibility to dynamically supplied. As a result the teaching process and the construct the learning scene for every learner. testing mechanism has deviated from the process that E-learning itself is widely being used. Research and should have been used to achieve some of the goals of surveys have indicated that it is gradually overtaking this course. the traditional classroom-based instructions at least in Figure 2a illustrates an example of a set of learning the form of investments to provide such facilities [5]. objectives developed to support the content provided as in Figures 1a-1b. Here each objective tries to explain 3.0 E-LEARING AT UCSC why we should learn the content identified. We can also see that most objectives are not measurable due to As identified in section 2, hosting of a website to the use of words such as “understanding”. provide easy access to course related information Now we shall look at the abilities of a person after originated the e-learning process. At University of achieving the objectives of a module. In the selected Colombo although a website [11] had been there for example the main objectives (figure 1c) have focused sometime it did not provide course information beyond on theoretical knowledge and application skills. overviews, subjects offered with brief syllabi and some However if we look at the topic objectives (figure 1c) project guidelines. However with the introduction of and the brief syllabus (figure 1a) we see that more the Bachelor of Information Technology (BIT) emphasis has been given for acquiring theoretical external degree in 2000 the University of Colombo knowledge. School of Computing (UCSC) then known as the Institute of Computer Technology (ICT) launched a web site [1] to provide learning support. 3.2 Content Based on Learning Objectives Initially the course content was expanded and detailed Next we would identify the learning objectives before syllabi were provided along with guidelines for content. When we adopt this process we are in a teaching. This included number of hours to be spent for position to highlight the importance of application each topic, the need for practical for each topic with skills. Figure 2b illustrates the learning objectives for software and hardware requirements and the the same module with the content identified to support recommended reference list. Model papers and answers the learning process. Here we have one main objective were also provided. All of them were part of this accompanied by about 6-7 detailed learning objectives. website. An extract of the brief and detailed syllabus of Also each objective is measurable and is of the type “to the IT2301 Database Systems module is given in be able to design and develop” and not of the type Figures 1a and 1b. “understanding” etc. Bloom’s Taxonomy is an ideal As teaching to students is not part of a university’s source to learn how to prepare the learning objectives external degree programme the private educational [3, 4]. institutes had to takeover the teaching role for this When comparing the content of figure 2b with figure course. In order to identify the depth of course content 1a we see that they are different. The importance here the teachers of these institutes wanted to know the is the identification of essential topics to achieve the learning objectives of each module and hence this was
  • 4. main objective and ignoring the nice to know content. with the consultation with the industry, academics and Certainly the awareness of the nice to know content professional bodies. Also, in addition to the subject should be there but it can be in the form of being able knowledge the graduate should have the skills on to refer to them as and when needed. communication, group work and content. The application skills acquired through this process For example Mathematics and Information Technology will allow the student in performing database design course at UWS aims at producing graduates with and development activities on real world problems. Such a student is in a position to fit into an • a good grounding in the mathematical and organisation without further training. However a statistical techniques useful in modelling and person who learned the content under the first approach simulation tasks and computer software would need to be further trained, as the focus had development been more on theory. • a sound knowledge and skills in computer Besides developing the correct learning objectives few programming, computer systems analysis and other activities should also be practised. These are software engineering, information systems, discussed in section 4. database and data mining and visualisation techniques The need to change the teaching and learning process has already being identified and necessary changes • the knowledge and skills needed to analyse and have been happening. Some of them can also be seen improve industrial and management processes in our internal degree programs. • communication and inter-personal skills required At UCSC we still have not gone to the level of using of a modern professional an e-learning platform although such systems were built for internal use. UCSC is in the process of 4.2 Modules of a Course developing content for e-learning systems and we expect these to be available for students in the The next step is to allocate the knowledge and skills immediate future. identified to the respective program structures. This will help to determine the modules/subjects for each program. 4.0 E-LEARING AT UWS For example the following are some of the modules University of Western Sydney (UWS) is one of the that should be taught to achieve the above goals. Some pioneers in adopting e-learning into their education of these modules (e.g. Systems Analysis and Design) system. They initiated it by developing their own will actually have several components such as systems product called the PlatformWeb with facilities such as design principals, systems engineering principals etc. upload material and construct online quizzes that are now part of products such as WebCT. Due to the added • Statistics and Maths for Computing functionality of WebCT, UWS now uses WebCT for • Programming Principles student learning and PlatformWeb for administrative purposes. • Systems Analysis and Design Due to the early introduction of e-learning at UWS, the • Information Resource Management UWS has been able to identify the needs to change the traditional teaching and learning processes. In fact they • Application Development are practising most of these changes and the impact of them can be seen from the performance of the students 4.3 Grouping of Courses and Research after graduation. As indicated in section 3.2 students no longer need to be further trained to commence We should look at the learning outcomes only after employment. determine the modules as indicated in section 4.2. Before developing the learning outcomes the UWS has UWS has focus on student’s being able to solve done another important activity. They identified sub- problems using current technology and related issues. discipline groups and members to develop the learning Identification of module content based on learning outcomes. These groups can be informal but ideally objectives has helped to achieve this task. In addition linked to the research groups. Some academics may be to this we need to do few more things before/after in multiple groups. developing the learning objectives (outcomes) for course modules. Linking sub-discipline groups to research groups means that the members can teach subjects related to their research interest. This has given the academics 4.1 Aims of the Course the opportunity to apply or perform their research as In the case of undergraduates, we must first identify the part of teaching. aims of producing the graduates. This will be done
  • 5. As the modules/subjects are allocated to the sub- process. The teachers have been able to focus on discipline groups the learning outcomes are first activity-based learning due to the presence of learning prepared for each sub-discipline group and then only material over the Internet. Here we have highlighted for the modules. This process will identify the need to the importance of identifying learning objects, have each of the modules identified for respective assessment methods and training to apply the learning programs. Through this process core and optional outcomes. The changes have provided opportunities for modules can also be identified. cooperative learning. Teachers now spend less time in front of the class and more time working with small For example the need to teach advanced topics such as groups of individuals. The learning process is activity artificial intelligence, image process etc can be based and focuses on group and individual work with identified through this process. This will also assist in presentations and discussions. These changes should be distinguishing the modules offered for various courses, considered as a strategy to implement e-learning like Information Technology and Computer Science. systems. The changes in teaching and learning styles have 4.3 Module Handbook transformed course evaluations from testing of After developing the learning outcomes we need to knowledge to application of knowledge. This in turn determine the method of measurement, presentation has eliminated the need to further train the raw and assessment method. At UWS a handbook is graduates. Finally this will serve the industry need of prepared for each module by the module coordinator. It being able to directly employ people who can do things describes the above items (actually there are 14 and the degree certificate will become just an entry altogether). You will find many handbooks from qualification for the job interview. the UWS web site [13]. 6.0 ACKNOWLEDGEMENTS At UWS there is a policy that all modules must have a This research was done at University of Western minimum 40% for continuos assessment. So the final Sydney with the help of Prof. Athula Ginige. Asian year exam is at most 60%. There are modules without a Development Bank staff development program funded final exam. The lecturer decides the structure of the the author’s stay at UWS. exam papers. There is no rigid rubric as in many other cases. This gives the flexibility to include long and short questions with different mark allocations. This is 7.0 REFERENCES needed for case studies and various application testing. 1) BIT website of University of Colombo School of The importance here is application skills are acquired Computing. http://bit.lk/ [June 01st, 2003] through practical, tutorial, group/individual work, presentations and discussions. They are tested and 2) Blackboard. http://www.blackboard.com/ [June evaluated through continuos assessments. 01st, 2003] Unfortunately external degree program of UCSC do 3) Bloom and Krathwohl, “Taxonomy of Educational not have this component due to the practical difficulties Objectives, Handbook I: Cognitive Domain”, in running both types of systems (i.e. internal and Addison-Wesley, New York, 1984. external). 4) Bloom’s Taxonomy - a website. Annually, before the semesters commence handbooks http://web.uct.ac.za/projects/cbe/mcqman/mcqapp are prepared giving the lecturer the flexibility to c.html [June 01st, 2003] achieve the module learning objectives using his own style. At UWS for a given module a lecturer teach 5) Charp S, “Changes to Traditional Teaching”, The up to 200 students and when there are 800 students journal online, Technology Horizons in Education, there will be four staff members doing the same course May 2002. http://www.thejournal.com/ [June at different times and locations. Usually all of them 01st, 2003] share the same handbook and assessments (prepared 6) Ganesan N, “e-Learning in Higher Education”, jointly before the commencement of the course). UWS 21st National Information Technology keeps two week to do this approval process (before the Conference, Colombo, Sri Lanka, July 2002, semester begins). There are sub-discipline group pp31-39. meetings to approve them. The sub-discipline groups helps to identify any overlapping content as well as to 7) Lotus Learning Space. http://www.lotus.com/ review course content. [June 01st, 2003] 8) Lytras D.M., Doukidis I.G. and Skagou N.T., “E- 5.0 CONCLUSIONS learning pedagogy: A value definition from a knowledge management perspective”. 2000. Teaching and learning have changed with the use of http://www.angelfire.com/my/mdlytras/pdfpapers/t technology. E-learning environment together with eched.pdf [June 01st, 2003] tutorial and practical classes facilitates the learning
  • 6. 9) Lytras D.M., Doukidis I.G. and Skagou N.T., 11) University of Colombo website. “Value Dimension of the Learning Concept: http://www.cmb.ac.lk/ [June 01st, 2003] Components and Metrics”, 20th ICDE World 12) University of Kansas Center for Teaching Conference on Open Learning and Distance Excellence, “Teaching Tips: Teaching Roles: Education, Germany, April 2001. Lecturing”. http://www.angelfire.com/my/mdlytras/pdfpapers/ http://www.ku.edu/~cte/resources/teachingtips/lect d2001.pdf [June 01st, 2003] uring.html [June 01st, 2003] 10) Salter G. and Hansen S., “Modelling New Skills 13) University of Western Sydney website. for Online Teaching”, Australasian Society for http://www.cit.uws.edu.au/ [June 01st, 2003] Computers in Learning in Tertiary Education Conference, Brisbane, 1999. 14) WebCT website. http://www.webct.com/ [June http://www.ascilite.org.au/ [June 01st, 2003] 01st, 2003] Figure 1a: Brief syllabus Course Module IT2301 Figure 1b: Part of Detailed Syllabus of Module IT2301 Figure 2a: Part of Original Objectives of Module IT2301 Figure 2b: Part of Revised Objectives of Module IT2301