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How to Succeed at EIA
Team, Team, Team...!!!
© Rick Rasmussen 2019
Team Formation at EIA
Different Competencies Different Universities
Gender Diversity A complete team..!
A Classic Startup
Customer Development Philosophy
Customers come first –
they’re the life blood of any company
Get out of the building..!
Four Steps describes the theory
Lean Startup is the practice
Build, Measure, Learn
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Problem / Solution
Customer
Discovery
Product / Market Business Model Cultural Change
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Using
Minimum Viable
Product
Customer
Discovery
Problem / Solution
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Using
Minimum Viable
Product
Customer
Discovery
Product
Found
Problem / Solution
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Product
found
Customer
Discovery
Problem / Solution Product / Market
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Product
found
A Repeatable
Sustainable
Sales Process
Customer
Discovery
Problem / Solution Product / Market
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Product
found
A Repeatable
Sustainable
Sales Process
Customer
Discovery
Problem / Solution Product / Market Business Model
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Product
found
A Repeatable
Sustainable
Sales Process
Rapid and
Scalable
Growth
Customer
Discovery
Problem / Solution Product / Market Business Model
the Customer Development Method
Customer
Validation
Customer
Creation
Company
Building
Product
found
A Repeatable
Sustainable
Sales Process
Rapid and
Scalable
Growth
Customer
Discovery
Problem / Solution Product / Market Business Model Cultural Change
Foundations for
Success
Customer Discovery – Problem worth Solving
Customer Discovery – Solution worth Building
Customer Validation – Product Market Fit
Your pitch
Unit Economics
How to make Money
Your Prototypes
© Bill Aulet
Succeeding
Pick a problem that you believe in
Do your customer discovery well
Define your metrics and nail them
Rally all your resources
Team
Mentors
Potential Customers
Outside Supporters
Passion wins..!!!
Building your team
You can’t do it alone
The people you join sets
your “corporate culture”
VCs name Team as #1 Risk
Factor
A team in real life
Investors
Board of Directors
Co-founders
Your executive staff
Board of Advisors (optional)
Service Providers
Attorneys, Accountants, Recruiters, PR firms,
Outsourcers…
Employees & Contractors
Shareholders
Board
Advisors Exec Staff
Employees &
Contractors
Service
Providers
You Co-founders
Your Team at EIA
Chief Executive Officer
• Not always the idea person
• Has strong organizational skills
• Not always the pitch person
• Has strong communication skills
• Not ego driven. Team Driven...!
• Busy through entire cycle
Great EIA Company?
Boss
Great EIA Company
Great EIA Company?
Boss Collaboration
Team
Approval
Committee
Chief Business Officer
• Turns an idea into a business
• Business Plan and Revenue plan
• Unit Economics
• Final plan deliverable
• Heavy lifting starts week 2 and 3
Chief Marketing Officer
• Responsible for marketing and go-to-market
strategies
• Helps drive customer discovery
• Designs customer success metrics
• Drives the customer sign-up metrics and process
Chief Technology Officer
• Strong Technical Skills
• Responsible for product spec
• Oversees the prototyping process
• Landing Page
• Works with Software and IT Mentors
• Product Sprint..!!
Chief Design Officer
• Design to impress
• Customers
• Peers
• Investors
• Landing Page, Product Design, Pitch Slides
• Design tools make this easier
• Help out all other team members
Everyone Working together!
SELF EVALUATION
WHAT ARE YOUR
STRENGTHS &
WEAKNESSES?
WHAT SKILLS DO YOU
BRING TO THE TABLE?
HOW DOES YOUR
EXPERTISE FIT IN
WITH THE TEAM?
The Three Hs
Hacker = Builder Hustler = SalesHipster = Designer
The Best Teams are Diverse
Divergent thinking
Attacking problems from different angles
Diversity is Hard
Don’t clump together
You will fight
End results will be
MUCH better
Choosing the Right Teammates
The right team rather than the right idea..!
Discuss everyone’s strengths and weaknesses early on
Validate strengths. Are they as good as they say?
Find teammates whose strengths overcome your weaknesses
Choosing the Right Teammates
The right team rather than the right idea..!
Don’t choose members because they are “Agreeable”
Find smart people you can disagree with but eventually come to an
agreement (how do they respond when you disagree)
© 2017 Ken Singer
© 2017 Ken Singer
Clutch Brake Accelerator
Going Through the Process
EIA Goals
• It’s not all about the
product..!
• Not about Winning...!
• Educational Process
• Impact and Shared
Experiences
• Mindset and Tools
Mentors –
Your key to
success
They are your guides
Now you have Chief Mentors
&
Life Coaches
Life Coaches – Here to Help
Trained industry authorities
Get you over the bumps
Someone to lean on
Team Formation
Well Under Way
Nearly 40 teams formed yesterday
Lots of great ideas and energy
But, if you haven’t found a proper team or having second thoughts, then come
to the team clinic at 2pm on the 2nd floor.
Thank you...!
Any Questions?

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EIA2019Italy - How to Succeed at EIA - Rick Rasmussen

  • 1. How to Succeed at EIA Team, Team, Team...!!! © Rick Rasmussen 2019
  • 2. Team Formation at EIA Different Competencies Different Universities Gender Diversity A complete team..!
  • 4. Customer Development Philosophy Customers come first – they’re the life blood of any company Get out of the building..! Four Steps describes the theory Lean Startup is the practice Build, Measure, Learn
  • 5. the Customer Development Method Customer Validation Customer Creation Company Building Problem / Solution Customer Discovery Product / Market Business Model Cultural Change
  • 6. the Customer Development Method Customer Validation Customer Creation Company Building Using Minimum Viable Product Customer Discovery Problem / Solution
  • 7. the Customer Development Method Customer Validation Customer Creation Company Building Using Minimum Viable Product Customer Discovery Product Found Problem / Solution
  • 8. the Customer Development Method Customer Validation Customer Creation Company Building Product found Customer Discovery Problem / Solution Product / Market
  • 9. the Customer Development Method Customer Validation Customer Creation Company Building Product found A Repeatable Sustainable Sales Process Customer Discovery Problem / Solution Product / Market
  • 10. the Customer Development Method Customer Validation Customer Creation Company Building Product found A Repeatable Sustainable Sales Process Customer Discovery Problem / Solution Product / Market Business Model
  • 11. the Customer Development Method Customer Validation Customer Creation Company Building Product found A Repeatable Sustainable Sales Process Rapid and Scalable Growth Customer Discovery Problem / Solution Product / Market Business Model
  • 12. the Customer Development Method Customer Validation Customer Creation Company Building Product found A Repeatable Sustainable Sales Process Rapid and Scalable Growth Customer Discovery Problem / Solution Product / Market Business Model Cultural Change
  • 13. Foundations for Success Customer Discovery – Problem worth Solving Customer Discovery – Solution worth Building Customer Validation – Product Market Fit Your pitch Unit Economics How to make Money Your Prototypes
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Succeeding Pick a problem that you believe in Do your customer discovery well Define your metrics and nail them Rally all your resources Team Mentors Potential Customers Outside Supporters Passion wins..!!!
  • 21. Building your team You can’t do it alone The people you join sets your “corporate culture” VCs name Team as #1 Risk Factor
  • 22.
  • 23.
  • 24.
  • 25. A team in real life Investors Board of Directors Co-founders Your executive staff Board of Advisors (optional) Service Providers Attorneys, Accountants, Recruiters, PR firms, Outsourcers… Employees & Contractors Shareholders Board Advisors Exec Staff Employees & Contractors Service Providers You Co-founders
  • 27. Chief Executive Officer • Not always the idea person • Has strong organizational skills • Not always the pitch person • Has strong communication skills • Not ego driven. Team Driven...! • Busy through entire cycle
  • 29. Great EIA Company Great EIA Company? Boss Collaboration Team Approval Committee
  • 30. Chief Business Officer • Turns an idea into a business • Business Plan and Revenue plan • Unit Economics • Final plan deliverable • Heavy lifting starts week 2 and 3
  • 31. Chief Marketing Officer • Responsible for marketing and go-to-market strategies • Helps drive customer discovery • Designs customer success metrics • Drives the customer sign-up metrics and process
  • 32. Chief Technology Officer • Strong Technical Skills • Responsible for product spec • Oversees the prototyping process • Landing Page • Works with Software and IT Mentors • Product Sprint..!!
  • 33. Chief Design Officer • Design to impress • Customers • Peers • Investors • Landing Page, Product Design, Pitch Slides • Design tools make this easier • Help out all other team members
  • 35. SELF EVALUATION WHAT ARE YOUR STRENGTHS & WEAKNESSES? WHAT SKILLS DO YOU BRING TO THE TABLE? HOW DOES YOUR EXPERTISE FIT IN WITH THE TEAM?
  • 36. The Three Hs Hacker = Builder Hustler = SalesHipster = Designer
  • 37. The Best Teams are Diverse Divergent thinking Attacking problems from different angles
  • 38. Diversity is Hard Don’t clump together You will fight End results will be MUCH better
  • 39. Choosing the Right Teammates The right team rather than the right idea..! Discuss everyone’s strengths and weaknesses early on Validate strengths. Are they as good as they say? Find teammates whose strengths overcome your weaknesses
  • 40. Choosing the Right Teammates The right team rather than the right idea..! Don’t choose members because they are “Agreeable” Find smart people you can disagree with but eventually come to an agreement (how do they respond when you disagree)
  • 41. © 2017 Ken Singer
  • 42. © 2017 Ken Singer Clutch Brake Accelerator
  • 43. Going Through the Process
  • 44.
  • 45. EIA Goals • It’s not all about the product..! • Not about Winning...! • Educational Process • Impact and Shared Experiences • Mindset and Tools
  • 46. Mentors – Your key to success They are your guides Now you have Chief Mentors & Life Coaches
  • 47. Life Coaches – Here to Help Trained industry authorities Get you over the bumps Someone to lean on
  • 48.
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  • 50.
  • 51. Team Formation Well Under Way Nearly 40 teams formed yesterday Lots of great ideas and energy But, if you haven’t found a proper team or having second thoughts, then come to the team clinic at 2pm on the 2nd floor.
  • 52.