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I believe in miracles
in every area of life
except writing.
Experience has shown me
that there are no miracles in writing. The only
thing
that produces good writing
is hard work.
(Isaac Bashevis Singer)
Presentation Outline
 Writing
 Written Communication: types, advantages,
disadvantages, common etiquettes in written
communication.
 Effective writing: Five keys,
 Writing process
 Letter writing
 Reports
 Writing Technical Reports
 Common misspelled words
 Sample letters and reports
Write any unforgettable
event of your life……
What is writing?
 A modeof expression and
communication.
One of the best methods to communicate
Writing is one of the oldest known forms of
communication
 In today’s age of information and technology, writing
has become a lost art
cont.
 Writing is an extension of human language across time
and space.
 Writing most likely began as a consequence of political
expansion in ancient cultures, which needed reliable
means for transmitting information, maintaining
financial accounts, keeping historical records, and
similar activities.
 Around the 4th millennium BC, the complexity of
trade and administration outgrew the power of
memory, and writing became a more dependable
method of recording and presenting transactions in a
permanent form.
cont.
 Researchers divide the progression of written
communication into three revolutionary stages called
"Information Communication Revolutions"
 During the first stage, written communication first
emerged through the use of pictograms. The pictograms
were made in stone, hence written communication was not
yet mobile.
 During the second stage, writing began to appear on
paper, papyrus, clay, wax, etc. Common alphabets were
introduced and allowed for the uniformity of language
across large distances. A leap in technology occurred when
the Gutenberg printing-press was invented in the 15th
century
 The third stage is characterized by the transfer of
information through controlled waves and electronic
signals.
OBJECTIVES OF WRITTEN COMMUNICATION
1. Future reference
2. Record of evidence
3. Measurement of progress
4. Precedents
5. Avoiding mistakes
6. Effective decision-making
7. Organizational efficiency
8. Legal requirements
Essentials of effective written communication
1. Completeness
2. Clarity
3. Conciseness
4. Courtesy
5. Unity
6. Coherence
7. Emphasis
8. Sequence
9. Avoid jargon
10. Brevity
11. Accuracy
12. Strength
13. Readability
Directives
Forms
News bulletin
Proposals
Agreements
Handbook
Pamphlets
Brochures
Media of written communication
Job application
Pay envelope inserts
Letters
Booklets: Prof. K. R. Balan
-Indoctrination booklets
-Reference guides
-Institutional booklets
Memoranda
Office orders
Instructions
Manual
Office notes
Explanation
Magazines
Circulars
Newspapers
Posters
Leaflets
Forms
Bulletins
Catalogues
Union publications
Complaints & suggestions
House journals
Handbooks
Hand files
ADVANTAGES OF WRITTEN
COMMUNICATION
Creates a permanent record
Allows you to store information for future reference
Easily distributed
All recipients receive the same information
Written communication helps in laying down
apparent principles, policies and rules for running of
an organization.
It is a permanent means of communication. Thus, it is
useful where record maintenance is required.
cont.
Written communication is more precise and explicit.
Effective written communication develops and
enhances an organization’s image.
It provides ready records and references.
It assists in proper delegation of responsibilities. While
in case of oral communication, it is impossible to fix
and delegate responsibilities on the grounds of speech
as it can be taken back by the speaker or he may refuse
to acknowledge.
Necessary for legal and binding documentation
 Writing skills are an important part of
communication.
 Good writing skills allow you to communicate your
message with clarity and ease.
 The communication takes place to a far larger
audience than through face-to-face or telephone
conversations.
DISADVANTAGES OF
WRITTEN COMUNICATION
Written communication does not save upon the costs.
It costs huge in terms of stationery and the manpower
employed in writing/typing and delivering letters.
Also, if the receivers of the written message are
separated by distance and if they need to clear their
doubts, the response is not spontaneous.
Written communication is time-consuming as the
feedback is not immediate. The encoding and sending
of message takes time.
cont.
Effective written communication requires great skills
and competencies in language and vocabulary use.
Poor writing skills and quality have a negative impact
on organization’s reputation.
Too much paper work and e-mails burden is involved
AUDIENCE AND FORMAT
 The first step to writing is choosing the appropriate
format.
 The format, as well as the audience, defines the
writing voice i.e., how formal or relaxed the tone
should be.
 With everything one writes, the readers/ recipients,
should be able to define the tone as well as aspects of
the content
COMPOSITION AND STYLE
 Start with your audience- The reader should be
introduced with the subject.
 Create an outline- Outlines help in identifying which
steps to take in which order.
 Use AIDA- Follow the Attention-Interest-Desire-
Action (AIDA) formula. These steps can help in the
writing process.
 Try some empathy- One should remember the
audience's needs at all times.
 Use the rhetorical triangle- One should make sure
that one communicates why people should listen , the
message should engage the audience.
STRUCTURE
 The document should be as reader friendly as possible
 Use headings, subheadings, bullet points, and
numbering whenever possible to break up the text.
 Adding graphs and charts is also a smart way to break
up your text.
 Using questions is a good idea, questions help keep the
reader engaged and curious.
GRAMMATICAL ERRORS
 It's essential to learn grammar properly, and to avoid
common mistakes that the spell checker won't find.
 Using words like “affect” instead of “effect” or missing
out the apostrophe should be avoided.
 Everything that one writes should be of a quality that
every reader will find acceptable.
PROOFING
 Proof your headers and sub headers – People often
skip these and focus on the text alone. Just because
headers are big and bold doesn't mean they're error
free!
 Read the document out loud –This way one is more
likely to catch mistakes.
 Use your finger to follow text as you read – This is
another trick that helps slow down.
 Start at the end of your document – Proofread from
the end to the beginning. This helps focusing on
errors, not on content
 It's important to know how to communicate a point
quickly and professionally.
 Many people spend a lot of time writing and reading,
so the better you one is at this form of communication,
the more successful one is likely to be.
 Identify the audience before even starting to create the
document.
 Utilize full potential of written communication
 What you write will ultimately define you as a
professional to your colleagues and superiors
 Match the appropriate communication method to the
recipient
 Eliminating excessive or unnecessary communication
will improve your workflow
 Mastering these skills will improve your ability and
enhance your career.
 If one feels that there's too much information to
include, an outline should be created to outline the
thoughts.
 Learning grammatical and stylistic techniques will also
help in writing more clearly.
 Lastly, one should be sure to proof read the document
before sending it.
Tips that can improve your
writing in any medium
Five Keys To Effective Writing
 Put the reader first
 Use simple words and short sentences
 Use jargon only when necessary
 Write with verbs and nouns
 Format to improve readability
Five Keys To Effective Writing
 Key #1: Put the reader first
 Communication = understanding
 Write to EXpress not Impress
 Use words readers can picture
 Tie in to the reader’s experience
 WIIFM – What’s in it for me
 Key #2: Use simple words and short sentences.
Five Keys To Effective Writing
 Key #3: Use jargon only when necessary
 What is jargon?
 Key #4: Write with verbs and nouns
 Use the active voice
 When it is okay to use passive voice
 Key #5: Format document to improve readability
 Use lists, bullets, charts, tables, indents, italics, bolds,
headings and subheadings.
Tip
 Avoid wordy prepositional phrases
 In the amount of (for)
 In order to (to)
 Due to the fact that (because)
 In the event that (if)
 During the time that (when, while)
Plan, organize, write
 Before you begin
 Who is the audience (“My audience is _________.”)
 Purpose of the message (“My purpose is________.”
 How will the reader use the information (“So that the
reader will________.”)
Plan, organize, write
 As you begin
 Assemble all useful information
 Determine what’s important
 Choose what to leave out
 Group information logically
Plan, organize, write
 Four ways to organize
 Division
 Compare/contrast
 Cause/effect
 Problem-analysis solution
Division
 Start with main idea, then discuss the parts.
Compare/Contrast
 Use familiar to explain unfamiliar
 Put the conclusion up front.
Problem-Analysis-Solution
 Find a straightforward way to offer
recommendations.
Cause/Effect
 Presents a clear-way analysis
 A-B; A-B-C-D; ABCD-E
Plan, organize, write
 Develop an outline
 Write
 Write the easiest part first
 Develop major sections one at a time
 Introduction for main ideas
 Main point in first paragraph
 Turn off your internal editor
Plan, organize, write
 90% of writing is re-writing and editing
 Let the document cool
 Aim to cut first draft by at least 10%
COMMON ETIQUETTES IN
WRITTEN COMMUNICATION
 Continuing with the series of etiquettes in
communication, language experts tell us about what
we need to keep in mind while communicating in
writing.
 While written communication affords greater
flexibility, since it can be edited and both composed
and read at leisure or at one's pace, a great deal of care
needs to be taken, in order to ensure its effectiveness;
as it can serve as a point of reference, which one can
turn to time and again, thus creating a more lasting
impact.
1.
FOCUS ON FORMAT
 The various formal writing forms have a pre-determined,
universally accepted format that accompanies them. This
format, which is largely based on universal writing
conventions, serves to facilitate communication, by
eliminating miscommunication that may result through
random writing styles.
 Moreover, these formats are likely to change with time, due
to the evolving nature of communication and/or
technology.
 For example, the semi block format that was earlier the
most relied upon format for letter writing has now given
way to the full block format, after the wide spread use of
computers.
2.
STUCTURING OF THE CONTENT
 Introduction, Body and Conclusion: While writing one
should ensure that the content is well organized, with the
overview/basic details comprising the introduction; all
major points with their explanation and exemplification
constituting the body (preferably divided into a separate
paragraph each for every new point, with titles and
subtitles, if necessary).
3.
ENSURING CONNECTIVITY
 The content that comprises a piece of writing should
reflect fluency and should be connected through a
logical flow of thought, in order to prevent
misinterpretation and catch the attention of the
reader.
 Moreover, care should be taken to ensure that the flow
is not brought about through a forced/deliberate use
of connectives , as this make the piece extremely
uninteresting and artificial.
4.
TEMPERING THE CONTENT AS PER THE
LEVEL OF FORMALITY
 The level of formality that is shared between the
sender and receiver should define the use of
salutations, the vocabulary, the content, the format
and even the medium.
 Though not integral to the matter communicated, this
courtesy helps in creating a balanced impression about
the communicator.
5.
STEERING CLEAR OF SHORT
FORM
 People may not be aware of the meaning of various
short forms and may thus find it difficult to interpret
them. Moreover, short forms can at time be culture
specific or even organization specific and may thus
unnecessarily complicate the communication.
6.
IMPORTANCE OF GRAMMER,
SPELLING AND PUNCTUATION
 Improper grammar can at worst cause
miscommunication and at least result in unwanted
humour and should be thus avoided. So too, spellings
can create the same effect or can even reflect a careless
attitude on part of the sender.
 Finally, effective use of punctuations facilitates reading
and interpretation and can in rare cases even prevent a
completely different meaning, which can result in
miscommunication.
cont.
Pic:1
Pic:2
7.
SENSITIVITY TO THE
AUDIENCE
 One needs to be aware of and sensitive to the
emotions, need and nature of the audience in
choosing the vocabulary, content, illustrations,
formats and medium of communication, as a
discomfort in the audience would hamper rather than
facilitate communication.
8.
IMPORTANCE OF
CREATIVITY
 In order to hold the readers' attention one needs to be
creative to break the tedium of writing and prevent
monotony from creeping in.
 This is especially true in the case of all detailed writing
that seeks to hold the readers' attention.
 Make sure your communication doesn't end up in a
pile of garbage.
9.
AVOIDING EXCESSIVE USE
OF JARGON
 Excessive use of jargon can put off a reader, who may
not read further, as, unlike a captive audience, the
choice of whether to participate in the communication
rests considerably with the reader.
10.
AWARNESS OF THE
AUDIENCE/MEDIUM
 The medium needs to be chosen, as per its suitability to the
audience/content; while the content would need
tempering as per the medium/audience. For example,
while an elaborate message can be sent via a letter or an
email, an sms, the same content may have to be heavily
edited.
 Like all effective communication, good writing could be
said to occur when the gap between 'what one desires to say
and what one is constrained to mean' is negligible or
almost non-existent.
Have you hit your target?
 In written
communication most
confusion &
frustration are caused
by failing to be
specific.
 Make it clear, brief
and concise
GOOD WRITING: Features
Completeness: all information needed is provided
Correctness: relevant and precise information
Credibility: support your argument
Clarity: should not be vague, confusing, ambiguous
Conciseness: to the point
Consideration: anticipate the reader’s reaction
Vitality: use the active voice rather than the passive voice
Summary
DIFFERENT WRITING STYLES
There are three types of writing styles:
 Colloquial
 Casual
Formal
COLLOQUIAL
 Colloquial language is an informal, conversational
style of writing. It differs from standard English in that
it often makes use of colourful expressions, slang, and
regional phrases. As a result, it can be difficult to
understand for an a person from a different region or
country.
CASUAL
 Casual language involves everyday words and
expressions in a familiar group context, such as
conversations with family or close friends. The
emphasis is on the communication interaction itself,
and less about the hierarchy, power, control, or social
rank of the individuals communicating.
FORMAL
 In business writing, the appropriate style will have a
degree of formality. Formal language is
communication that focuses on professional
expression with attention to rules, protocol, and
appearance. It is characterized by its vocabulary
and the grammatical arrangement of words in a
sentence. That is, writers using a formal style tend to
use a more sophisticated vocabulary.
SOME DOs AND
DO NOTs
 Be Specific: Just like a reporter, communicate the
“who, what, where, why, when and how” of what needs
to done. Stay objective and specific.
 Avoid the Passive Voice: Instead of writing “The
program was planned by Dane,” write, “Dane planned
the program.”
 Be Concise :There’s no need to be long-winded. Get to
the point. You’ll lose readers if you spout off too long!
cont.
 Get Things Right :Take great care when spelling people’s
names,, and other specifics. And also make sure that you do
a careful proof of your work.
 Know When Formal Language is Required: If you’re writing
an informal note to group members, it’s fine to use
contractions (“don’t” instead of “do not”).However, if you’re
writing for a formal audience, like a proposal to the board
of directors, be more formal with your language.
 Read It Out Loud :One very effective way to self-proof your
work is to read it out loud. This will help you determine if
you’ve used incorrect words, if your sentences run on too
long, if your tenses don’t match, and more.
First Impression
No matter what you are writing a few things can create a
negative first impression about your intelligence and
your level of care: misspellings, grammatical mistakes,
missed words, messy delivery and incomplete work.
Three-Step Writing Process
Step 1 Step 3Step 2
Planning Writing Quality controll
WRITING PROCESS
Planning
 Keep objectives in mind and research the topic
 Think about the audience
 Outlining helps organize thoughts
cont...
 Follow your outline, use your handbook
 Inspiration is acceptable but must be carefully
reviewed
 Use the interview approach to supplement the outline
(who, what, where, when, how)
Writing
 Reread your work
 Be critical of your own work
Quality Control
TYPES OF FORMAL WRITING
E-mails
Letters and Memos
Agendas
Reports
Promotional Material
Academic Documents
Research (scientific) manuscripts
Notice
Circular
Letter Writing
 In order to achieve the definite purpose and the
intended results, the business letters written to express
facts and opinions clearly, concisely, completely and
correctly.
Types of Letters
 Personal (to a friend or within the family)
 Social ( invitations, death notices, etc.)
 Official ( from government or its corporations, etc.)
 Business (within business environment)
 Miscellaneous (letters to the editor, etc)
Purposes
 Giving or seeking information
 Making or answering an enquiry
 Placing an order
 Demanding or refusing credit
 Mollifying the injured feeling of a customer
 Selling goods and services
 Making, accepting or refusing a request
 Making or responding to complaints
 Creating goodwill etc.,
Importance / Advantages
 Drafting at convenience
 Reaches far and wide
 A record for purpose of law
 A record for reference
 Saves money in communication
 Convenient for giving unpleasant news
Essentials of a good letter
 Correctness
 Completeness
 Clarity
 Conciseness
 Courtesy
 Consideration
 Concreteness
 Convincing power
Reference No. Ref:T/23/19
Date 31st December,2010
Sender’s Address GMR Builders
Inside Address Mr. G.Reddy, Ramco Tiles, New
Delhi.
Salutation Dear Sir,
Body Text We are pleased………..
Closing ‘call to Action’ Yours Sincerely
Signature Block Sd/-
Enclosures Carbon Copy Encl: cc to: bcc:
 Letter Body
 Opening or Introduction
 Main Body (Central section)
 Future Action (or response)
 Special markings
 Continuation of pages
 Closing Section
 Enclosures
 Signature
 Copies to be circulated
 Continuation of Pages
 Address on the Envelopes
Planning a Letter
 Select the Suitable Tone
 State the purpose
 Assemble Relevant Information
 Arrange the material
 Opening the Letter
 Avoid Obvious Opening Statements
 Avoid participial Opening
 Avoid Trite Expression
 Avoid Personal Pronoun
Layout
 Neatly typed on the best stationery with proper
punctuation and carefully laid out letter creates a good
impression.
Forms of Layout
 Block Form
 Semi Block Form
 Indented Form
The central Part
 Referring to the reader’s problem
 Telling the reader what he wants to know
 Creating the Hypothetical Situation
 Using a subject Line
 Open with a ‘Thank You’
 Begin with a courteous Request or Command
 Open with a pertinent name
Closing the Letter
 Use a provocative tone
 Use suggestion
 Use Command
 Offer an incentive
 Repeat the main point
 Use the Reader’s Name
 Avoid Participial closings and indefinite closings
Complimentary Close
Dear Sir
Dear Sirs
Dear Madam
Dear Sir/Madam
Yours faithfully
Or
Yours truly
Dear Mr. Khurram
Dear Mrs. Kiran
Dear Kathrine
Yours sincerely
Dear Customer
Dear Reader
Dear Subscriber
Dear Shareholder
Dear Member
Yours sincerely
Don’ts
 Avoid Trite Expressions
 Avoid Long Phrases
 Avoid Adjectives
 Avoid Cliches (indicates the natural way of presenting
ideas)
 Avoid redundancy
 Avoid Gobbledygook (refers to the kind of grandiose
writing)
 Avoid verbosity
 Avoid curtness
 Avoid demanding tone
 Avoid bragging tone
 Avoid angry tone
To give a letter the right look, we should pay attention to
its structure, layout and to its form and punctuation. It
reflects the image of your organization. Since letters
serve a permanent records and are a valuable
repository of information, we have to use suitable and
impressive layout. We should use suitable and widely
accepted structure at work place.
Letters and Memos
 Letters and memos are the basic vehicles of official
communication
 They should be brief and make a single point (no more
than 2 pages)
 Letters are for external communications
 Memos are for internal communications
Letters and Memos
 Heading or
Letterhead
 Date
 Inside address
 Salutation
 Subject line
 Body
 Closing and
Signature
 Enclosures or ‘CC’
All official letters should include:
Letters and Memos
 TO: (To whom is the memo directed?)
 FROM: (Who wrote the memo?)
 DATE:
 SUBJECT: or RE:
All official memos should include:
Types of Letters and Memos
 Letters of request
 Sales letters
 Response letters
 Cover letters, recommendations
 Letters of collection
 Letters to vendors and suppliers
 Memos that deal with employee issues
 Memos that make announcements
 Memos for policies and procedures
“The greatest problem in
communication is the illusion that
it has been accomplished.”
- George Bernard Shaw
Reports
 Define the main point
 Define the goals and objectives
 Collect the evidence needed to support the main point
 Organize the report
 State the conclusions and recommendations
Organization of Reports
 Title
 Executive summary
 Introduction
 Materials and methods
 Results and discussions
 Conclusions
 Recommendations
Common Errors & Tips
 Company name usage
 Shortened words (thru, condn, mgmt, ref, lib)
 Repetition of words
Example: file the file in the file folder.
 Use of ampersand (&)
 Use of bold
 UPPER CASE
Common Errors & Tips
Punctuation
 Use commas to separate elements in a series, and
to separate ideas or clauses.
 Use correct punctuation in abbreviations; e.g., for
example i.e., that is etc., et cetera
 Do not use multiple punctuation marks, for
example: !!! ... ???, etc.
 Punctuation of lists and tables
How Engineers Spend Their Time: Early
Career
______% Engineering: Designing, measuring,
calculating, problem-solving
______% Communicating: Writing reports, letters,
memos, proposals; giving presentations,
talking to colleagues and bosses and
customers and clients
25-50
50-75
Performance evaluation and job advancement
usually depend more on communication skills than
on technical skills.
Tips on Technical Report Writing
 Don’t waste words. Don’t say obvious things. (“Pollution
is a serious problem.”) Don’t say things your audience
doesn’t need to know (long irrelevant explanations,
detailed math).
 Use spell-check and grammar-check!
 It’s (contraction of it is) versus its (possessive
pronoun). It’s a nice day. Put the CD back in its case.
 Affect (verb) versus effect (noun). Stress affects everyone
differently. The effect of stress can be negative.
 Include proper citations of others’ work.
Tips on Technical Report Writing
 Use the full term, then put the acronym in
parentheses
 Eliminate fluff (e.g. “Back in the year of 1973…”, “A
man by the name of John Smith…”, “Basically…” (this is
the written equivalent of “like”)
 Avoid vague generalizations. (e.g. “very expensive”,
“very difficult”, “very high temperature”)
Tips on Technical Report Writing
 Proofread carefully. Look for missing words, extra
words, and wrong (but correctly spelled) words like:
 due/do
 form/from
 their/there
 an/and
 where/were
 Avoid sentence fragments. Every sentence must
have a subject and verb. “Also to measure things
about the tube.” doesn’t.
 Avoid choppy sentences, especially if they repeat
words and phrases. Example:
“This report is about permeation tubes.
Permeation tubes are devices that...”
“This report is about permeation tubes,
devices that...”
 Watch out for misplaced modifiers. Example:
“Being poisonous, you have to be very
careful about leaks.”
“Since the gases are very toxic, care
should be taken to avoid leaks.”
Report Components
 Title
 Abstract
 Introduction
 Experimental and/or Theoretical Methods
 Results and Discussion
 Summary and Conclusions
 References
 Appendices
Structure of Report
Start with broad
knowledge base
Narrow to focus
of report
Broaden again,
relate back to beginning
Abstract
Intro
Results
Discussion
Conclusions
Title
 Title should be concise, complete, comprehensible,
correct, descriptive (and not the title of the lab
procedures)
 Title should have the following: title, authors,
affiliation, date.
 A good report:
 addresses intended audience
 provides introductions and conclusions for
internal sections as well as the whole paper
 provides transitions between sections
 avoids “stream of consciousness” (rambling)
writing
 looks professional in style and appearance
 recognizes that the document should be
persuasive
A Well Written Report
Should be:
Concise
Clear and well organized
Mechanically correct
Written in standard English
Legible
Completed on time
Written in ink
How to Write Anything
 Free-write a rough draft. Just write—don’t proofread,
edit, revise, correct, look back at all. Then
 Revise. Organize, check for introduction and
conclusion for all sections, build in transitions, get rid
of excess verbiage, spell-check and grammar-check.
 Revise again.
 Read it out loud. This can help you detect awkward
phrases, missing commas, etc.
Common Errors & Tips
 Hyphen and dash usage
 Confusion between its and it's
 Use of apostrophe
 Abbreviations and acronyms
 Use active voice
 Do not switch tenses very often
 Proofread for accuracy
Summary
Common
Mispelled Misspelled
words
Some spelling errors are introduced because
people's typing is not perfect, such as
letters are doubled, or more frequently double
letters tripled, such as "betwween" and "betweeen"
letters are singled, such as "betwen"
keys are transposed, so "because" becomes
"becuase". Some of the errors listed may be due to
mistyping rather than ignorance, for example
"solider" for "soldier". These misspellings rarely
happen in handwritten text.
Spelled Word Misspelled Word
absence absense, absance
acceptable acceptible
accidentally/accidently accidentaly
accommodate accomodate, acommodate
acquaintance acquaintence, aquaintance
acreage acrage, acerage
adultery adultary
affect effect
amateur amatuer, amature
argument arguement
Spelled Word Misspelled Word
atheist athiest
believe beleive
buoy/buoyant bouy/bouyant
camouflage camoflage, camoflague
Caribbean Carribean
cemetery cemetary,cematery
colleague collaegue, collegue
collectible collectable
conscientious consciencious
coolly cooly
Spelled Word Misspelled Word
disastrous disasterous
embarrass embarass
fluorescent flourescent
grateful gratefull, greatful
hygiene hygene, hygine, hiygeine, higeine, hygeine
indispensable indispensible
liaison liason
maintenance maintenence, maintainance, maintnance
memento momento
minuscule miniscule
perseverance perseverence
pronunciation pronounciation
upholstery upholstry
vacuum vaccuum
vicious visious
Summary
SAMPLE LETTERS
AND REPORTS
Heat Transfer and Pressure Drop Characteristics of Laminar Flow in Rectangular and Square
Plain Ducts and Ducts With Twisted-Tape Inserts
S.K. Saha and N. Mallick
The present paper reports the results of an experimental investigation of the heat
transfer and pressure drop characteristics of laminar flow of viscous oil through
horizontal rectangular and square plain ducts and ducts inserted with full-length
twisted tapes, short-length twisted tapes, and regularly spaced twisted-tape
elements. Isothermal pressure drop measurements were taken in acrylic ducts. Heat
transfer measurements were taken in electrically heated stainless-steel ducts imposing
uniform wall heat flux boundary conditions. The duct aspect ratios AR were 1, 0.5, and
0.333. The twist ratios of the twisted tapes were y=2.692, 5.385, 2.597, 5.193, 2.308, and
4.615. Short-length tapes were 0.9, 0.7, and 0.5 times the duct length. The space ratios
were s=2.692, 5.385, 2.597, 5.193, 2.308, and 4.615. Both friction factor and Nusselt
number increase by 30% (+ 5%) with decreasing y and AR for AR1 and increasing Re,
Sw, and Pr. As the tape-length decreases by a factor of 2, both friction factor and Nusselt
number decrease by a factor of 3. Friction factor increases by 80% (+ 12%) as s
decreases by 50%, and Nusselt number increases by 75% (+ 30%) as s increases by
100%. Isothermal friction factor correlation and comprehensive Nusselt number
correlation have been developed to predict data reasonably well in the entire range of
parameters. Performance evaluation says that short-length twisted tapes are worse and
regularly spaced twisted-tape elements are better than the full-length twisted tapes.
This is about 200 words
What
How
Results
Significance
Name on the letter head
Ref: no. : Reg/01/002
21st October,2010
Mr. Ramesh Debraj
General Manager – Finance
The School Book Depot
Navi Mumbai – 400 707
Sub: Request for the rates
Dear Mr.Debraj,
We shall be really pleased to establish business contacts with you for the purchase of some
Publications of Maharashtra. Kindly send the price list available with you and the terms and conditions
of the business at he earliest, so that we can immediately place the order.
We look forward for your immediate positive action.
Thanking you,
Yours sincerely,
Subhash Chandra
G M – Marketing
Informal letter-The format
Put it before them briefly so they will read it,
Clearly so they will appreciate it,
Picturesquely so they will remember it,
And, Above all, accurately so they will be guided
by its light.
-- Joseph Pultizer
Effective english writing

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Effective english writing

  • 1.
  • 2.
  • 3. I believe in miracles in every area of life except writing. Experience has shown me that there are no miracles in writing. The only thing that produces good writing is hard work. (Isaac Bashevis Singer)
  • 4. Presentation Outline  Writing  Written Communication: types, advantages, disadvantages, common etiquettes in written communication.  Effective writing: Five keys,  Writing process  Letter writing  Reports  Writing Technical Reports  Common misspelled words  Sample letters and reports
  • 5. Write any unforgettable event of your life……
  • 6.
  • 7. What is writing?  A modeof expression and communication.
  • 8.
  • 9. One of the best methods to communicate Writing is one of the oldest known forms of communication  In today’s age of information and technology, writing has become a lost art
  • 10. cont.  Writing is an extension of human language across time and space.  Writing most likely began as a consequence of political expansion in ancient cultures, which needed reliable means for transmitting information, maintaining financial accounts, keeping historical records, and similar activities.  Around the 4th millennium BC, the complexity of trade and administration outgrew the power of memory, and writing became a more dependable method of recording and presenting transactions in a permanent form.
  • 11. cont.  Researchers divide the progression of written communication into three revolutionary stages called "Information Communication Revolutions"  During the first stage, written communication first emerged through the use of pictograms. The pictograms were made in stone, hence written communication was not yet mobile.  During the second stage, writing began to appear on paper, papyrus, clay, wax, etc. Common alphabets were introduced and allowed for the uniformity of language across large distances. A leap in technology occurred when the Gutenberg printing-press was invented in the 15th century  The third stage is characterized by the transfer of information through controlled waves and electronic signals.
  • 12.
  • 13. OBJECTIVES OF WRITTEN COMMUNICATION 1. Future reference 2. Record of evidence 3. Measurement of progress 4. Precedents 5. Avoiding mistakes 6. Effective decision-making 7. Organizational efficiency 8. Legal requirements
  • 14. Essentials of effective written communication 1. Completeness 2. Clarity 3. Conciseness 4. Courtesy 5. Unity 6. Coherence 7. Emphasis 8. Sequence 9. Avoid jargon 10. Brevity 11. Accuracy 12. Strength 13. Readability
  • 16. Job application Pay envelope inserts Letters Booklets: Prof. K. R. Balan -Indoctrination booklets -Reference guides -Institutional booklets Memoranda Office orders
  • 18. Bulletins Catalogues Union publications Complaints & suggestions House journals Handbooks Hand files
  • 19. ADVANTAGES OF WRITTEN COMMUNICATION Creates a permanent record Allows you to store information for future reference Easily distributed All recipients receive the same information Written communication helps in laying down apparent principles, policies and rules for running of an organization. It is a permanent means of communication. Thus, it is useful where record maintenance is required.
  • 20. cont. Written communication is more precise and explicit. Effective written communication develops and enhances an organization’s image. It provides ready records and references. It assists in proper delegation of responsibilities. While in case of oral communication, it is impossible to fix and delegate responsibilities on the grounds of speech as it can be taken back by the speaker or he may refuse to acknowledge. Necessary for legal and binding documentation
  • 21.  Writing skills are an important part of communication.  Good writing skills allow you to communicate your message with clarity and ease.  The communication takes place to a far larger audience than through face-to-face or telephone conversations.
  • 22. DISADVANTAGES OF WRITTEN COMUNICATION Written communication does not save upon the costs. It costs huge in terms of stationery and the manpower employed in writing/typing and delivering letters. Also, if the receivers of the written message are separated by distance and if they need to clear their doubts, the response is not spontaneous. Written communication is time-consuming as the feedback is not immediate. The encoding and sending of message takes time.
  • 23. cont. Effective written communication requires great skills and competencies in language and vocabulary use. Poor writing skills and quality have a negative impact on organization’s reputation. Too much paper work and e-mails burden is involved
  • 24.
  • 25.
  • 26. AUDIENCE AND FORMAT  The first step to writing is choosing the appropriate format.  The format, as well as the audience, defines the writing voice i.e., how formal or relaxed the tone should be.  With everything one writes, the readers/ recipients, should be able to define the tone as well as aspects of the content
  • 27. COMPOSITION AND STYLE  Start with your audience- The reader should be introduced with the subject.  Create an outline- Outlines help in identifying which steps to take in which order.  Use AIDA- Follow the Attention-Interest-Desire- Action (AIDA) formula. These steps can help in the writing process.
  • 28.  Try some empathy- One should remember the audience's needs at all times.  Use the rhetorical triangle- One should make sure that one communicates why people should listen , the message should engage the audience.
  • 29. STRUCTURE  The document should be as reader friendly as possible  Use headings, subheadings, bullet points, and numbering whenever possible to break up the text.  Adding graphs and charts is also a smart way to break up your text.  Using questions is a good idea, questions help keep the reader engaged and curious.
  • 30. GRAMMATICAL ERRORS  It's essential to learn grammar properly, and to avoid common mistakes that the spell checker won't find.  Using words like “affect” instead of “effect” or missing out the apostrophe should be avoided.  Everything that one writes should be of a quality that every reader will find acceptable.
  • 31. PROOFING  Proof your headers and sub headers – People often skip these and focus on the text alone. Just because headers are big and bold doesn't mean they're error free!  Read the document out loud –This way one is more likely to catch mistakes.
  • 32.  Use your finger to follow text as you read – This is another trick that helps slow down.  Start at the end of your document – Proofread from the end to the beginning. This helps focusing on errors, not on content
  • 33.  It's important to know how to communicate a point quickly and professionally.  Many people spend a lot of time writing and reading, so the better you one is at this form of communication, the more successful one is likely to be.  Identify the audience before even starting to create the document.
  • 34.  Utilize full potential of written communication  What you write will ultimately define you as a professional to your colleagues and superiors  Match the appropriate communication method to the recipient  Eliminating excessive or unnecessary communication will improve your workflow  Mastering these skills will improve your ability and enhance your career.
  • 35.  If one feels that there's too much information to include, an outline should be created to outline the thoughts.  Learning grammatical and stylistic techniques will also help in writing more clearly.  Lastly, one should be sure to proof read the document before sending it.
  • 36. Tips that can improve your writing in any medium
  • 37. Five Keys To Effective Writing  Put the reader first  Use simple words and short sentences  Use jargon only when necessary  Write with verbs and nouns  Format to improve readability
  • 38. Five Keys To Effective Writing  Key #1: Put the reader first  Communication = understanding  Write to EXpress not Impress  Use words readers can picture  Tie in to the reader’s experience  WIIFM – What’s in it for me  Key #2: Use simple words and short sentences.
  • 39. Five Keys To Effective Writing  Key #3: Use jargon only when necessary  What is jargon?  Key #4: Write with verbs and nouns  Use the active voice  When it is okay to use passive voice  Key #5: Format document to improve readability  Use lists, bullets, charts, tables, indents, italics, bolds, headings and subheadings.
  • 40. Tip  Avoid wordy prepositional phrases  In the amount of (for)  In order to (to)  Due to the fact that (because)  In the event that (if)  During the time that (when, while)
  • 41.
  • 42. Plan, organize, write  Before you begin  Who is the audience (“My audience is _________.”)  Purpose of the message (“My purpose is________.”  How will the reader use the information (“So that the reader will________.”)
  • 43. Plan, organize, write  As you begin  Assemble all useful information  Determine what’s important  Choose what to leave out  Group information logically
  • 44. Plan, organize, write  Four ways to organize  Division  Compare/contrast  Cause/effect  Problem-analysis solution
  • 45. Division  Start with main idea, then discuss the parts.
  • 46. Compare/Contrast  Use familiar to explain unfamiliar  Put the conclusion up front.
  • 47. Problem-Analysis-Solution  Find a straightforward way to offer recommendations.
  • 48. Cause/Effect  Presents a clear-way analysis  A-B; A-B-C-D; ABCD-E
  • 49. Plan, organize, write  Develop an outline  Write  Write the easiest part first  Develop major sections one at a time  Introduction for main ideas  Main point in first paragraph  Turn off your internal editor
  • 50. Plan, organize, write  90% of writing is re-writing and editing  Let the document cool  Aim to cut first draft by at least 10%
  • 51. COMMON ETIQUETTES IN WRITTEN COMMUNICATION  Continuing with the series of etiquettes in communication, language experts tell us about what we need to keep in mind while communicating in writing.  While written communication affords greater flexibility, since it can be edited and both composed and read at leisure or at one's pace, a great deal of care needs to be taken, in order to ensure its effectiveness; as it can serve as a point of reference, which one can turn to time and again, thus creating a more lasting impact.
  • 52. 1. FOCUS ON FORMAT  The various formal writing forms have a pre-determined, universally accepted format that accompanies them. This format, which is largely based on universal writing conventions, serves to facilitate communication, by eliminating miscommunication that may result through random writing styles.  Moreover, these formats are likely to change with time, due to the evolving nature of communication and/or technology.  For example, the semi block format that was earlier the most relied upon format for letter writing has now given way to the full block format, after the wide spread use of computers.
  • 53. 2. STUCTURING OF THE CONTENT  Introduction, Body and Conclusion: While writing one should ensure that the content is well organized, with the overview/basic details comprising the introduction; all major points with their explanation and exemplification constituting the body (preferably divided into a separate paragraph each for every new point, with titles and subtitles, if necessary).
  • 54. 3. ENSURING CONNECTIVITY  The content that comprises a piece of writing should reflect fluency and should be connected through a logical flow of thought, in order to prevent misinterpretation and catch the attention of the reader.  Moreover, care should be taken to ensure that the flow is not brought about through a forced/deliberate use of connectives , as this make the piece extremely uninteresting and artificial.
  • 55. 4. TEMPERING THE CONTENT AS PER THE LEVEL OF FORMALITY  The level of formality that is shared between the sender and receiver should define the use of salutations, the vocabulary, the content, the format and even the medium.  Though not integral to the matter communicated, this courtesy helps in creating a balanced impression about the communicator.
  • 56. 5. STEERING CLEAR OF SHORT FORM  People may not be aware of the meaning of various short forms and may thus find it difficult to interpret them. Moreover, short forms can at time be culture specific or even organization specific and may thus unnecessarily complicate the communication.
  • 57. 6. IMPORTANCE OF GRAMMER, SPELLING AND PUNCTUATION  Improper grammar can at worst cause miscommunication and at least result in unwanted humour and should be thus avoided. So too, spellings can create the same effect or can even reflect a careless attitude on part of the sender.  Finally, effective use of punctuations facilitates reading and interpretation and can in rare cases even prevent a completely different meaning, which can result in miscommunication.
  • 59. 7. SENSITIVITY TO THE AUDIENCE  One needs to be aware of and sensitive to the emotions, need and nature of the audience in choosing the vocabulary, content, illustrations, formats and medium of communication, as a discomfort in the audience would hamper rather than facilitate communication.
  • 60. 8. IMPORTANCE OF CREATIVITY  In order to hold the readers' attention one needs to be creative to break the tedium of writing and prevent monotony from creeping in.  This is especially true in the case of all detailed writing that seeks to hold the readers' attention.  Make sure your communication doesn't end up in a pile of garbage.
  • 61. 9. AVOIDING EXCESSIVE USE OF JARGON  Excessive use of jargon can put off a reader, who may not read further, as, unlike a captive audience, the choice of whether to participate in the communication rests considerably with the reader.
  • 62. 10. AWARNESS OF THE AUDIENCE/MEDIUM  The medium needs to be chosen, as per its suitability to the audience/content; while the content would need tempering as per the medium/audience. For example, while an elaborate message can be sent via a letter or an email, an sms, the same content may have to be heavily edited.  Like all effective communication, good writing could be said to occur when the gap between 'what one desires to say and what one is constrained to mean' is negligible or almost non-existent.
  • 63. Have you hit your target?  In written communication most confusion & frustration are caused by failing to be specific.  Make it clear, brief and concise
  • 64. GOOD WRITING: Features Completeness: all information needed is provided Correctness: relevant and precise information Credibility: support your argument Clarity: should not be vague, confusing, ambiguous Conciseness: to the point Consideration: anticipate the reader’s reaction Vitality: use the active voice rather than the passive voice
  • 66. DIFFERENT WRITING STYLES There are three types of writing styles:  Colloquial  Casual Formal
  • 67. COLLOQUIAL  Colloquial language is an informal, conversational style of writing. It differs from standard English in that it often makes use of colourful expressions, slang, and regional phrases. As a result, it can be difficult to understand for an a person from a different region or country.
  • 68. CASUAL  Casual language involves everyday words and expressions in a familiar group context, such as conversations with family or close friends. The emphasis is on the communication interaction itself, and less about the hierarchy, power, control, or social rank of the individuals communicating.
  • 69. FORMAL  In business writing, the appropriate style will have a degree of formality. Formal language is communication that focuses on professional expression with attention to rules, protocol, and appearance. It is characterized by its vocabulary and the grammatical arrangement of words in a sentence. That is, writers using a formal style tend to use a more sophisticated vocabulary.
  • 70. SOME DOs AND DO NOTs  Be Specific: Just like a reporter, communicate the “who, what, where, why, when and how” of what needs to done. Stay objective and specific.  Avoid the Passive Voice: Instead of writing “The program was planned by Dane,” write, “Dane planned the program.”  Be Concise :There’s no need to be long-winded. Get to the point. You’ll lose readers if you spout off too long!
  • 71. cont.  Get Things Right :Take great care when spelling people’s names,, and other specifics. And also make sure that you do a careful proof of your work.  Know When Formal Language is Required: If you’re writing an informal note to group members, it’s fine to use contractions (“don’t” instead of “do not”).However, if you’re writing for a formal audience, like a proposal to the board of directors, be more formal with your language.  Read It Out Loud :One very effective way to self-proof your work is to read it out loud. This will help you determine if you’ve used incorrect words, if your sentences run on too long, if your tenses don’t match, and more.
  • 72. First Impression No matter what you are writing a few things can create a negative first impression about your intelligence and your level of care: misspellings, grammatical mistakes, missed words, messy delivery and incomplete work.
  • 73. Three-Step Writing Process Step 1 Step 3Step 2 Planning Writing Quality controll
  • 74. WRITING PROCESS Planning  Keep objectives in mind and research the topic  Think about the audience  Outlining helps organize thoughts
  • 75. cont...  Follow your outline, use your handbook  Inspiration is acceptable but must be carefully reviewed  Use the interview approach to supplement the outline (who, what, where, when, how) Writing
  • 76.  Reread your work  Be critical of your own work Quality Control
  • 77.
  • 78. TYPES OF FORMAL WRITING E-mails Letters and Memos Agendas Reports Promotional Material Academic Documents Research (scientific) manuscripts Notice Circular
  • 79.
  • 80. Letter Writing  In order to achieve the definite purpose and the intended results, the business letters written to express facts and opinions clearly, concisely, completely and correctly.
  • 81. Types of Letters  Personal (to a friend or within the family)  Social ( invitations, death notices, etc.)  Official ( from government or its corporations, etc.)  Business (within business environment)  Miscellaneous (letters to the editor, etc)
  • 82. Purposes  Giving or seeking information  Making or answering an enquiry  Placing an order  Demanding or refusing credit  Mollifying the injured feeling of a customer  Selling goods and services  Making, accepting or refusing a request  Making or responding to complaints  Creating goodwill etc.,
  • 83. Importance / Advantages  Drafting at convenience  Reaches far and wide  A record for purpose of law  A record for reference  Saves money in communication  Convenient for giving unpleasant news
  • 84. Essentials of a good letter  Correctness  Completeness  Clarity  Conciseness  Courtesy  Consideration  Concreteness  Convincing power
  • 85. Reference No. Ref:T/23/19 Date 31st December,2010 Sender’s Address GMR Builders Inside Address Mr. G.Reddy, Ramco Tiles, New Delhi. Salutation Dear Sir, Body Text We are pleased……….. Closing ‘call to Action’ Yours Sincerely Signature Block Sd/- Enclosures Carbon Copy Encl: cc to: bcc:
  • 86.  Letter Body  Opening or Introduction  Main Body (Central section)  Future Action (or response)  Special markings  Continuation of pages  Closing Section  Enclosures  Signature  Copies to be circulated  Continuation of Pages  Address on the Envelopes
  • 87. Planning a Letter  Select the Suitable Tone  State the purpose  Assemble Relevant Information  Arrange the material  Opening the Letter  Avoid Obvious Opening Statements  Avoid participial Opening  Avoid Trite Expression  Avoid Personal Pronoun
  • 88. Layout  Neatly typed on the best stationery with proper punctuation and carefully laid out letter creates a good impression.
  • 89. Forms of Layout  Block Form  Semi Block Form  Indented Form
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  • 92. The central Part  Referring to the reader’s problem  Telling the reader what he wants to know  Creating the Hypothetical Situation  Using a subject Line  Open with a ‘Thank You’  Begin with a courteous Request or Command  Open with a pertinent name
  • 93. Closing the Letter  Use a provocative tone  Use suggestion  Use Command  Offer an incentive  Repeat the main point  Use the Reader’s Name  Avoid Participial closings and indefinite closings
  • 94. Complimentary Close Dear Sir Dear Sirs Dear Madam Dear Sir/Madam Yours faithfully Or Yours truly Dear Mr. Khurram Dear Mrs. Kiran Dear Kathrine Yours sincerely Dear Customer Dear Reader Dear Subscriber Dear Shareholder Dear Member Yours sincerely
  • 95. Don’ts  Avoid Trite Expressions  Avoid Long Phrases  Avoid Adjectives  Avoid Cliches (indicates the natural way of presenting ideas)  Avoid redundancy  Avoid Gobbledygook (refers to the kind of grandiose writing)  Avoid verbosity  Avoid curtness  Avoid demanding tone  Avoid bragging tone  Avoid angry tone
  • 96. To give a letter the right look, we should pay attention to its structure, layout and to its form and punctuation. It reflects the image of your organization. Since letters serve a permanent records and are a valuable repository of information, we have to use suitable and impressive layout. We should use suitable and widely accepted structure at work place.
  • 97. Letters and Memos  Letters and memos are the basic vehicles of official communication  They should be brief and make a single point (no more than 2 pages)  Letters are for external communications  Memos are for internal communications
  • 98. Letters and Memos  Heading or Letterhead  Date  Inside address  Salutation  Subject line  Body  Closing and Signature  Enclosures or ‘CC’ All official letters should include:
  • 99. Letters and Memos  TO: (To whom is the memo directed?)  FROM: (Who wrote the memo?)  DATE:  SUBJECT: or RE: All official memos should include:
  • 100. Types of Letters and Memos  Letters of request  Sales letters  Response letters  Cover letters, recommendations  Letters of collection  Letters to vendors and suppliers  Memos that deal with employee issues  Memos that make announcements  Memos for policies and procedures
  • 101. “The greatest problem in communication is the illusion that it has been accomplished.” - George Bernard Shaw
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  • 104. Reports  Define the main point  Define the goals and objectives  Collect the evidence needed to support the main point  Organize the report  State the conclusions and recommendations
  • 105. Organization of Reports  Title  Executive summary  Introduction  Materials and methods  Results and discussions  Conclusions  Recommendations
  • 106. Common Errors & Tips  Company name usage  Shortened words (thru, condn, mgmt, ref, lib)  Repetition of words Example: file the file in the file folder.  Use of ampersand (&)  Use of bold  UPPER CASE
  • 107. Common Errors & Tips Punctuation  Use commas to separate elements in a series, and to separate ideas or clauses.  Use correct punctuation in abbreviations; e.g., for example i.e., that is etc., et cetera  Do not use multiple punctuation marks, for example: !!! ... ???, etc.  Punctuation of lists and tables
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  • 109. How Engineers Spend Their Time: Early Career ______% Engineering: Designing, measuring, calculating, problem-solving ______% Communicating: Writing reports, letters, memos, proposals; giving presentations, talking to colleagues and bosses and customers and clients 25-50 50-75 Performance evaluation and job advancement usually depend more on communication skills than on technical skills.
  • 110. Tips on Technical Report Writing  Don’t waste words. Don’t say obvious things. (“Pollution is a serious problem.”) Don’t say things your audience doesn’t need to know (long irrelevant explanations, detailed math).  Use spell-check and grammar-check!  It’s (contraction of it is) versus its (possessive pronoun). It’s a nice day. Put the CD back in its case.  Affect (verb) versus effect (noun). Stress affects everyone differently. The effect of stress can be negative.  Include proper citations of others’ work.
  • 111. Tips on Technical Report Writing  Use the full term, then put the acronym in parentheses  Eliminate fluff (e.g. “Back in the year of 1973…”, “A man by the name of John Smith…”, “Basically…” (this is the written equivalent of “like”)  Avoid vague generalizations. (e.g. “very expensive”, “very difficult”, “very high temperature”)
  • 112. Tips on Technical Report Writing  Proofread carefully. Look for missing words, extra words, and wrong (but correctly spelled) words like:  due/do  form/from  their/there  an/and  where/were
  • 113.  Avoid sentence fragments. Every sentence must have a subject and verb. “Also to measure things about the tube.” doesn’t.  Avoid choppy sentences, especially if they repeat words and phrases. Example: “This report is about permeation tubes. Permeation tubes are devices that...” “This report is about permeation tubes, devices that...”
  • 114.  Watch out for misplaced modifiers. Example: “Being poisonous, you have to be very careful about leaks.” “Since the gases are very toxic, care should be taken to avoid leaks.”
  • 115. Report Components  Title  Abstract  Introduction  Experimental and/or Theoretical Methods  Results and Discussion  Summary and Conclusions  References  Appendices
  • 116. Structure of Report Start with broad knowledge base Narrow to focus of report Broaden again, relate back to beginning Abstract Intro Results Discussion Conclusions
  • 117. Title  Title should be concise, complete, comprehensible, correct, descriptive (and not the title of the lab procedures)  Title should have the following: title, authors, affiliation, date.
  • 118.  A good report:  addresses intended audience  provides introductions and conclusions for internal sections as well as the whole paper  provides transitions between sections  avoids “stream of consciousness” (rambling) writing  looks professional in style and appearance  recognizes that the document should be persuasive
  • 119. A Well Written Report Should be: Concise Clear and well organized Mechanically correct Written in standard English Legible Completed on time Written in ink
  • 120. How to Write Anything  Free-write a rough draft. Just write—don’t proofread, edit, revise, correct, look back at all. Then  Revise. Organize, check for introduction and conclusion for all sections, build in transitions, get rid of excess verbiage, spell-check and grammar-check.  Revise again.  Read it out loud. This can help you detect awkward phrases, missing commas, etc.
  • 121. Common Errors & Tips  Hyphen and dash usage  Confusion between its and it's  Use of apostrophe  Abbreviations and acronyms  Use active voice  Do not switch tenses very often  Proofread for accuracy
  • 124. Some spelling errors are introduced because people's typing is not perfect, such as letters are doubled, or more frequently double letters tripled, such as "betwween" and "betweeen" letters are singled, such as "betwen" keys are transposed, so "because" becomes "becuase". Some of the errors listed may be due to mistyping rather than ignorance, for example "solider" for "soldier". These misspellings rarely happen in handwritten text.
  • 125. Spelled Word Misspelled Word absence absense, absance acceptable acceptible accidentally/accidently accidentaly accommodate accomodate, acommodate acquaintance acquaintence, aquaintance acreage acrage, acerage adultery adultary affect effect amateur amatuer, amature argument arguement
  • 126. Spelled Word Misspelled Word atheist athiest believe beleive buoy/buoyant bouy/bouyant camouflage camoflage, camoflague Caribbean Carribean cemetery cemetary,cematery colleague collaegue, collegue collectible collectable conscientious consciencious coolly cooly
  • 127. Spelled Word Misspelled Word disastrous disasterous embarrass embarass fluorescent flourescent grateful gratefull, greatful hygiene hygene, hygine, hiygeine, higeine, hygeine indispensable indispensible liaison liason maintenance maintenence, maintainance, maintnance memento momento minuscule miniscule perseverance perseverence pronunciation pronounciation upholstery upholstry vacuum vaccuum vicious visious
  • 128.
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  • 133. Heat Transfer and Pressure Drop Characteristics of Laminar Flow in Rectangular and Square Plain Ducts and Ducts With Twisted-Tape Inserts S.K. Saha and N. Mallick The present paper reports the results of an experimental investigation of the heat transfer and pressure drop characteristics of laminar flow of viscous oil through horizontal rectangular and square plain ducts and ducts inserted with full-length twisted tapes, short-length twisted tapes, and regularly spaced twisted-tape elements. Isothermal pressure drop measurements were taken in acrylic ducts. Heat transfer measurements were taken in electrically heated stainless-steel ducts imposing uniform wall heat flux boundary conditions. The duct aspect ratios AR were 1, 0.5, and 0.333. The twist ratios of the twisted tapes were y=2.692, 5.385, 2.597, 5.193, 2.308, and 4.615. Short-length tapes were 0.9, 0.7, and 0.5 times the duct length. The space ratios were s=2.692, 5.385, 2.597, 5.193, 2.308, and 4.615. Both friction factor and Nusselt number increase by 30% (+ 5%) with decreasing y and AR for AR1 and increasing Re, Sw, and Pr. As the tape-length decreases by a factor of 2, both friction factor and Nusselt number decrease by a factor of 3. Friction factor increases by 80% (+ 12%) as s decreases by 50%, and Nusselt number increases by 75% (+ 30%) as s increases by 100%. Isothermal friction factor correlation and comprehensive Nusselt number correlation have been developed to predict data reasonably well in the entire range of parameters. Performance evaluation says that short-length twisted tapes are worse and regularly spaced twisted-tape elements are better than the full-length twisted tapes. This is about 200 words What How Results Significance
  • 134.
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  • 137. Name on the letter head Ref: no. : Reg/01/002 21st October,2010 Mr. Ramesh Debraj General Manager – Finance The School Book Depot Navi Mumbai – 400 707 Sub: Request for the rates Dear Mr.Debraj, We shall be really pleased to establish business contacts with you for the purchase of some Publications of Maharashtra. Kindly send the price list available with you and the terms and conditions of the business at he earliest, so that we can immediately place the order. We look forward for your immediate positive action. Thanking you, Yours sincerely, Subhash Chandra G M – Marketing
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  • 151. Put it before them briefly so they will read it, Clearly so they will appreciate it, Picturesquely so they will remember it, And, Above all, accurately so they will be guided by its light. -- Joseph Pultizer