Effective Communication and Presentation
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The document outlines best practices for effective communication and presentation. It discusses the basic elements and types of communication, as well as principles for effective presentation such as using simple language, being credible, clear, and enthusiastic. It also covers using ideational frameworks like flow charts and grids to organize information, employing effective non-verbal cues, utilizing visual aids appropriately, and handling questions professionally.
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Effective Communication and Presentation
- 1. The Art of Communication by Zainal Abidin Sayadi Faculty of Science, Technology & Human Development zainals@uthm.edu.my 2011
- 3. 1. What is Communication zainals@uthm.edu.my 2011
- 9. 2. Principles of Effective Presentation zainals@uthm.edu.my 2011
- 13. 3. Presenting the Information via Ideational Frameworks zainals@uthm.edu.my 2011
- 18. zainals@uthm.edu.my 2011 Flow Charts a. A Simple Linear Flow Chart Roll some paper into a cylinder Push a band on to the pillar ETC.
- 19. zainals@uthm.edu.my 2011 Flow Charts b. A Bifurcating Flow Chart The milk is transported to the dairy. It may be pasteurized It may be sterilized It is bottled
- 20. zainals@uthm.edu.my 2011 Flow Charts c. A Lateral Branch Flow Chart He saw an advert for a job He applied for it He got it He had not seen the job He would not be the director if
- 21. zainals@uthm.edu.my 2011 d. A Cyclic Flow Chart Moisture falls on the land It flows into rivers It evaporates from the surface It goes to the sea
- 23. zainals@uthm.edu.my 2011 Grid or Tables Loaves Number of Dough Pieces Basic Shapes Ends Decorations Lemon 1 Long Pointed A straight cut from end to end Plain Cottage 2 Round - None Bloomer 1 Long Rounded Many cuts across the top Notched Cottage 2 round - Many cuts around the edges
- 25. zainals@uthm.edu.my 2011 Tree Diagram TRUNKS straight curved upright leaning upward downward Pronounced curve One curve Several curves Gentle curve
- 26. 4. Effective Non-Verbal Messages zainals@uthm.edu.my 2011
- 28. 5. Using Visual Aids zainals@uthm.edu.my 2011
- 31. 6. Handling Questions zainals@uthm.edu.my 2011