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Effective Presentations:
Audience Analysis and
Presentation Structure


    Jennifer Charpentier, Ph.D.
Introductions & Warm Up
Agenda for Evening
   Intro & Warm Up
   Objectives & Burning Questions
   Audience Analysis
   Structure
   Summary & Conclusions
Learning Objectives
   Complete an Audience Analysis
   Structure more effective Presentations
   Greater Confidence in your ability to
    Deliver Presentations
Burning Questions
Audience Analysis
   Demographics
   Psychographics
   Audience Culture
   Beliefs and Values
   Needs
   Expectations
   History
   Authority
   Research
Demographics
   Size
   Heterogeneity
   Voluntary or Involuntary
Psychographics
   Interests
   Activities
   Opinions
   Touchstones
   Generations
Generations in the Workplace
(Cox-Otto, 2005, 2007; Lancaster &
Stillman, 2003)
   Shaped by what have experienced as a
    generation
   Can clash
   Can cooperate
Traditionalists [Builder]
   Born 1925-1945 (75 million)
   Hard work as its own reward
   Don’t take a job for granted
   Veterans of military; survivors of Great
    Depression
   Value job security
   Recognition appreciated
Baby Boomers
   Born 1946-1964 (80 million)
   Rewards: money, title, seniority, etc. -- markers
   Vietnam War, Civil Rights & Women’s Rights
    Movements, Television
   We gotta change the world
   Groomed to do better than parents
   Spent more and saved less
   Change society
   “The World is not Safe”
   Value of time
Generation X
   Born 1965-1980 (46 million)
   Rewards: freedom; safe now
   Chernobyl, Lockerby, Cable, Digital, Fax, Pagers,
    Palm Pilots
   My Family is not Safe
   We gotta take care of #1
   Latchkey generation
   Balance
   Portability
Generation Y/ Millennials [Net]
   Born 1980-2002 (76 million)
   Rewards: tangible
   Columbine/ Virginia Tech/ Illinois, 9/11, The Internet
   I am not Safe
   We gotta Stick Together
   Work in teams with peers
   Add skill or experience to resume
   Engaged in work that has meaning
Generations working together
   Understanding other generations
    experiences
   Focus on Productivity
   Transparency of benefits or rewards
Audience Culture
   What in their self interest
       Strong Interest
       Casual Interest

   Beliefs and Values
       Common knowledge and experience
            Cultural facts
            Allusion
Needs
   For information

   For action
History
Research
Outcomes
Credibility
   Education
   Expertise
   Empathy
   Enthusiasm
   Appearance
Structure
Components of a Speech
   Introduction

   Body

   Conclusion
Introduction
   Goals
   Questions to ask ourselves as we
    prepare it
   Why are these things important?
   Thesis
Thesis
   Critical
   What is your main point?
   Everything in speech supports main
    point
   Declarative claim
   Narrows the topic
Main ideas
   Identification of main ideas
   Questions that can be helpful in
    identifying
   Criteria
   Characteristics
Identification of Main Ideas
   From thesis or specific purpose
       Topic: United Way
       General purpose: Inducing a specific action
       Specific purpose: Convince listeners to give
       Thesis: Everyone should give to UW.
       Issues: everyone, should contribute, what is it?
   From patterns in your research
       Low administrative costs
       Reliance on volunteers means can give more
        funds to organizations/ programs
Identifying Main Ideas
from Thesis
   What does it mean?          How will it happen?
   How describe it?            Who is involved?
   What are the facts?
   What are the reasons?
                                What are some
   How often occur?             examples?
   What are the parts?         Why is it strange?
   What is the reasoning?      What is the effect?
   What is the cause?
                                Stories to tell?
                                How often?
Criteria
   Want between two and five

   Is this idea really essential?

   Can several ideas be combined?
Characteristics
   Simplicity
   Discreetness
   Parallel Structure
   Balance
   Coherence
   Completeness
Body
   Present evidence of speech to support
    claims

   Can organize into several types of
    patterns

   Adapt to your audience
Conclusion
   Summarizes main ideas
   Supports the thesis
   Fixes purpose of the speech in the
    audience’s mind
   Climax of the speech
Outlining
   Visual representation among ideas

   Structure of Outlines

   Tests the consistency of approach and plan

   Use Roman numerals
Visual Representation
Among Ideas
I.          Main Idea 1
       A.     Subpoint 1
       B.     Subpoint 2
       C.     Subpoint 3
II.         Main Idea 2
       A.     Subpoint 1
       B.     Subpoint 2
       C.     Subpoint 3
III.        Main Idea 3
       A.     Subpoint 1
       B.     Subpoint 2
       C.     Subpoint 3
Structure of Outlines
   Points
       Main points
       Subpoints
   Characteristics
       Subordinate
       Coordinate
       Mutually exclusive
Tests consistency of approach
and plan
   See where holes are

   Can make sure pattern makes sense

   Documents your plan
Forms & Organizational
Patterns
   Sequence

   By aspects or issues

   Analysis of causes and effects
Sequence
   Shows development over time

   Topic best understood in terms of how it
    unfolds over time

   Assumes must follow a particular
    sequence
By aspects or issues
   Aspects, divisions, or issues

   When want to select a part for specific
    emphasis

   Can explore natural divisions of topic
Analysis of causes and effects
   Logical structures

   Often used to develop questions of
    policy

   Develops necessary relationships
Adapting your outline to your
audience
   Deductively

   Inductively

   Two-sided or refutative
Choosing a Pattern of
Organization
   How sonar systems are used in
    diagnosing pregnant women
   The advantages of traveling with a
    professional travel agent
   Legitimacy of public advertising for
    doctors
   How profits for airlines can be increased
Introductions, Conclusions &
Transitions
Introductions
   Purposes

   Types

   Strategies for preparation
Purposes of Introductions
   Gain audience’s attention
   Dispose the audience favorably towards
    the speaker and the topic
   Clarifying the purpose or thesis of the
    speech
   Previewing the development of the topic
Types of Introductions
   Identification with the audience
   Reference to the situation
   Statement of purpose
   Stating the importance of the topic
   Startling statistics or claims
   Telling a story
   Making a key comparison
   Posing a rhetorical question
   Quoting someone
   Using humor
Strategies of Preparation
   Prepare the body of the speech first
   Relate the introduction to the body
   Keep the introduction brief
   Make the introduction complete
   Keep files of possible introductions
   Use the types as guides
   Plan the introduction word for word
Conclusions
   Purposes of conclusions

   Types of conclusions

   Strategies of preparation
Purposes of Conclusions
   Completing the form

   Summarizing main ideas

   Making a final appeal to the audience
Types of Conclusions
   Summarizing
   Quoting
   Making personal reference
   Challenging the audience
   Offering a Utopian vision
Strategies of Preparation
   Make certain that it truly is the
    conclusion

   Return to the device of the introduction
    when possible

   Practice the conclusion
Transitions
   Purposes of Transitions

   Elements of good transitions

   Strategies for preparation
Purposes of Transitions
   Aids in flow of presentation

   Links one part of the speech to another

   Let’s audience know where you are in
    the speech
Elements of Good Transitions
   Internal previews

   Internal summaries

   Links

   Complete transitions
Strategies for Preparation of
Transitions
   Identify ideas succinctly

   Use parallel structure where possible

   Use signposting
Summary & Conclusions
   Address Burning Questions
   Summary
   Thank you and good night!

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Analysis & Structure

  • 1. Effective Presentations: Audience Analysis and Presentation Structure Jennifer Charpentier, Ph.D.
  • 3. Agenda for Evening  Intro & Warm Up  Objectives & Burning Questions  Audience Analysis  Structure  Summary & Conclusions
  • 4. Learning Objectives  Complete an Audience Analysis  Structure more effective Presentations  Greater Confidence in your ability to Deliver Presentations
  • 6. Audience Analysis  Demographics  Psychographics  Audience Culture  Beliefs and Values  Needs  Expectations  History  Authority  Research
  • 7. Demographics  Size  Heterogeneity  Voluntary or Involuntary
  • 8. Psychographics  Interests  Activities  Opinions  Touchstones  Generations
  • 9. Generations in the Workplace (Cox-Otto, 2005, 2007; Lancaster & Stillman, 2003)  Shaped by what have experienced as a generation  Can clash  Can cooperate
  • 10. Traditionalists [Builder]  Born 1925-1945 (75 million)  Hard work as its own reward  Don’t take a job for granted  Veterans of military; survivors of Great Depression  Value job security  Recognition appreciated
  • 11. Baby Boomers  Born 1946-1964 (80 million)  Rewards: money, title, seniority, etc. -- markers  Vietnam War, Civil Rights & Women’s Rights Movements, Television  We gotta change the world  Groomed to do better than parents  Spent more and saved less  Change society  “The World is not Safe”  Value of time
  • 12. Generation X  Born 1965-1980 (46 million)  Rewards: freedom; safe now  Chernobyl, Lockerby, Cable, Digital, Fax, Pagers, Palm Pilots  My Family is not Safe  We gotta take care of #1  Latchkey generation  Balance  Portability
  • 13. Generation Y/ Millennials [Net]  Born 1980-2002 (76 million)  Rewards: tangible  Columbine/ Virginia Tech/ Illinois, 9/11, The Internet  I am not Safe  We gotta Stick Together  Work in teams with peers  Add skill or experience to resume  Engaged in work that has meaning
  • 14. Generations working together  Understanding other generations experiences  Focus on Productivity  Transparency of benefits or rewards
  • 15. Audience Culture  What in their self interest  Strong Interest  Casual Interest  Beliefs and Values  Common knowledge and experience  Cultural facts  Allusion
  • 16. Needs  For information  For action
  • 20. Credibility  Education  Expertise  Empathy  Enthusiasm  Appearance
  • 22. Components of a Speech  Introduction  Body  Conclusion
  • 23. Introduction  Goals  Questions to ask ourselves as we prepare it  Why are these things important?  Thesis
  • 24. Thesis  Critical  What is your main point?  Everything in speech supports main point  Declarative claim  Narrows the topic
  • 25. Main ideas  Identification of main ideas  Questions that can be helpful in identifying  Criteria  Characteristics
  • 26. Identification of Main Ideas  From thesis or specific purpose  Topic: United Way  General purpose: Inducing a specific action  Specific purpose: Convince listeners to give  Thesis: Everyone should give to UW.  Issues: everyone, should contribute, what is it?  From patterns in your research  Low administrative costs  Reliance on volunteers means can give more funds to organizations/ programs
  • 27. Identifying Main Ideas from Thesis  What does it mean?  How will it happen?  How describe it?  Who is involved?  What are the facts?  What are the reasons?  What are some  How often occur? examples?  What are the parts?  Why is it strange?  What is the reasoning?  What is the effect?  What is the cause?  Stories to tell?  How often?
  • 28. Criteria  Want between two and five  Is this idea really essential?  Can several ideas be combined?
  • 29. Characteristics  Simplicity  Discreetness  Parallel Structure  Balance  Coherence  Completeness
  • 30. Body  Present evidence of speech to support claims  Can organize into several types of patterns  Adapt to your audience
  • 31. Conclusion  Summarizes main ideas  Supports the thesis  Fixes purpose of the speech in the audience’s mind  Climax of the speech
  • 32. Outlining  Visual representation among ideas  Structure of Outlines  Tests the consistency of approach and plan  Use Roman numerals
  • 33. Visual Representation Among Ideas I. Main Idea 1 A. Subpoint 1 B. Subpoint 2 C. Subpoint 3 II. Main Idea 2 A. Subpoint 1 B. Subpoint 2 C. Subpoint 3 III. Main Idea 3 A. Subpoint 1 B. Subpoint 2 C. Subpoint 3
  • 34. Structure of Outlines  Points  Main points  Subpoints  Characteristics  Subordinate  Coordinate  Mutually exclusive
  • 35. Tests consistency of approach and plan  See where holes are  Can make sure pattern makes sense  Documents your plan
  • 36. Forms & Organizational Patterns  Sequence  By aspects or issues  Analysis of causes and effects
  • 37. Sequence  Shows development over time  Topic best understood in terms of how it unfolds over time  Assumes must follow a particular sequence
  • 38. By aspects or issues  Aspects, divisions, or issues  When want to select a part for specific emphasis  Can explore natural divisions of topic
  • 39. Analysis of causes and effects  Logical structures  Often used to develop questions of policy  Develops necessary relationships
  • 40. Adapting your outline to your audience  Deductively  Inductively  Two-sided or refutative
  • 41. Choosing a Pattern of Organization  How sonar systems are used in diagnosing pregnant women  The advantages of traveling with a professional travel agent  Legitimacy of public advertising for doctors  How profits for airlines can be increased
  • 43. Introductions  Purposes  Types  Strategies for preparation
  • 44. Purposes of Introductions  Gain audience’s attention  Dispose the audience favorably towards the speaker and the topic  Clarifying the purpose or thesis of the speech  Previewing the development of the topic
  • 45. Types of Introductions  Identification with the audience  Reference to the situation  Statement of purpose  Stating the importance of the topic  Startling statistics or claims  Telling a story  Making a key comparison  Posing a rhetorical question  Quoting someone  Using humor
  • 46. Strategies of Preparation  Prepare the body of the speech first  Relate the introduction to the body  Keep the introduction brief  Make the introduction complete  Keep files of possible introductions  Use the types as guides  Plan the introduction word for word
  • 47. Conclusions  Purposes of conclusions  Types of conclusions  Strategies of preparation
  • 48. Purposes of Conclusions  Completing the form  Summarizing main ideas  Making a final appeal to the audience
  • 49. Types of Conclusions  Summarizing  Quoting  Making personal reference  Challenging the audience  Offering a Utopian vision
  • 50. Strategies of Preparation  Make certain that it truly is the conclusion  Return to the device of the introduction when possible  Practice the conclusion
  • 51. Transitions  Purposes of Transitions  Elements of good transitions  Strategies for preparation
  • 52. Purposes of Transitions  Aids in flow of presentation  Links one part of the speech to another  Let’s audience know where you are in the speech
  • 53. Elements of Good Transitions  Internal previews  Internal summaries  Links  Complete transitions
  • 54. Strategies for Preparation of Transitions  Identify ideas succinctly  Use parallel structure where possible  Use signposting
  • 55. Summary & Conclusions  Address Burning Questions  Summary  Thank you and good night!

Editor's Notes

  1. Declarative claim: an assertion Narrows the topic: tells what you will talk about Suggests a purpose: implies the kind of understanding belief or action you want from your audience members
  2. Identification: can come from thesis or specific purpose or might come from patterns in your research
  3. Number of main ideas: expectations and what can remember
  4. Simplicity: remembered and succinct Discreteness: each should be separate from the others (UW supports agencies that meet social needs; supports health and recreation agencies) Parallel Structure (text) Balance: not loaded towards one perspective or fairly equal coverage of main ideas (not just about finances and only a bit about agencies) Coherence: clear relationship between main ideas Completeness: complete view of subject (want to know how UW agencies use dollars?)
  5. Supporting materials: experience, narratives (stories), data, opinions Patterns: read about in text and the first group will talk about next week Adapt to audience: EXAMPLE: Football (group of people who had never seen it versus a group of fantasy football players)
  6. See Page 165-167 of Text: excellent model of full sentence, preparation outlines
  7. Main points: develop, divide, explain and prove the thesis Subpoints: answers the questions of what, how, why, how do you know? Characteristics: subordinate: supporting materials coordinate all ideas on the same level of importance mutually exclusive: cover different aspects of the larger idea
  8. Makes sense: clearly organized
  9. Three basic ways Helps us develop our thesis Will discuss Monroe’s motivated sequence in greater detail when move into persuasive speeches.
  10. Through time or sequence; takes advantage of appeal of progression Chronological patterns History Instruction/ demonstration Narrative is a special form of this Monroe’s motivated sequence
  11. Topical or spacial Allows us to narrow a particular subject Can indicate what is most important
  12. Causes and effects a variation of problem solution Assumes ideas stand in relationship to each other
  13. Deductive: avoids ambiguity and misinterpretation; perceived as “honest”; clarity hostility may be created or increased by a blunt statement of thesis and failure to acknowledge different viewpoints Inductive: specifics to general conclusion; recreates process speaker went through as created the speech increases audience involvement, minimizes hostility takes more time to develop and give possible to have misunderstanding Two-sided or refutative structure: explores both sides of an issue ideal when: audience familiar with both sides or may be exposed to the other side one side promotes audience to seek out the other view one-side can be corrected opposition a significant part of the audience
  14. Introduction: beginning of the speech, affects listener’s first impressions, and prepares audience for the speech Purposes: Gaining audience attention and interest try to make audience want to listen; what determines will listen is whether audience thinks it will be interesting Dispose favorably : sympathetic to speech, doesn’t mean that won’t be critical Clarify the purpose or thesis of the speech: audience will listen better if they can clearly identify what it is that you want them to do. Previewing the development of the topic : once referred to as “the partition” will indicate what pattern the speaker will be using
  15. These are ones that are used most frequently. Identification with the audience: draw upon what you have in common with the audience (speaking on behalf of the audience members) Reference the situation: again, emphasizes common bonds Statement of purpose : can be helpful to be very explicit; useful when audience is captive or already favorably disposed; may also startle Stating the importance of the topic: alerts audience to importance of the topic; but can be overused Startling statistics or claims: claim that find surprising; risk is that may make people defensive Telling a story : anecdote, extended example, narratives are concrete (needs to be unity between story and main points) Making a key comparison: analogy, used to compare an unfamiliar situation to a familiar situation Posing a rhetorical question: one where no answer is expected; often overdone; risk someone will answer it in a way you don’t want it answered Quoting someone: quotations Using Humor : humor often relaxes an audience; disarms audience; needs to link to the content of the speech
  16. Prepare the body of the speech first Complete: device to gain the audience’s interest and dispose favorably to the topic/speaker; statement of thesis or purpose; preview of how will be developed
  17. Conclusion: the closing of the speech; draws together what has been said; provides direction about what audiences should do or what they should think about
  18. Summary: a condensed restatement of the principal ideas just discussed Summary may be dominant point Quotation that embodies the purpose or thesis of the speech Making personal reference: personalize the issue, illustrates the connection you have with the topic, encourages audience to identify with you Challenging the audience: transfer responsibility for action to the audience for achieving speaker’s goal Utopian vision: emphasizes results if challenge met; vision transcends immediate and practical
  19. Truly conclusion: beware of false conclusions, given in the body
  20. Transitions: a connection or bridge between parts or main ideas of the speech Make it easier to follow and to remember Helps speaker reduce nervousness signs
  21. Internal previews: what is about to be developed, “here’s a problem, let me tell you why” Internal summaries: draws together parts of the speech, wrap up the main point you just made Links: conjunctions Complete: summary point concluded, llnk to next point, and preview to the next point
  22. Signposting: using verbal cues to indicate where you are in the speech structure, pauses can also help here Ask yourself, at this point, what do my listeners likely need? reminder of how far come? remind how last point relates to next point? verbal markers to follow outline? What to do: construct brief phrases set up parallel structure