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the imparting or exchanging of information by speaking, writing,
or using some other medium.
thoughts that we express to other for mutual understanding and
co-operations.
Written Word
 Listening
 Speaking
 Reading
 Writing
To change
behavior
To get action
To ensure
understanding
To persuade
To get and
give
Information
- An important cause of business foul-ups
- The other person/client did not understand what
you thought was clear and accurate
- The work product does not meet your expectations
- Where did it go wrong?
- How can you prevent it from happening again?
 AMITY University
Effective communication

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Effective communication

  • 1.
  • 2.
  • 3. the imparting or exchanging of information by speaking, writing, or using some other medium. thoughts that we express to other for mutual understanding and co-operations.
  • 5.  Listening  Speaking  Reading  Writing
  • 6.
  • 7.
  • 8. To change behavior To get action To ensure understanding To persuade To get and give Information
  • 9. - An important cause of business foul-ups - The other person/client did not understand what you thought was clear and accurate - The work product does not meet your expectations - Where did it go wrong? - How can you prevent it from happening again?