6. HISTORY/BACKGROUND
• Originally a luxury private car
service
• In 2012, UberX: anyone could
become a driver
• In 2014, UberPOOL:
carpooling service
• In 2014, UberEATS: food
delivery
• Now operating in 633 cities
worldwide
7. HOW IT WORKS
• Mission Statement: “make transportation as
reliable as running water, everywhere, for
everyone.”
• Idea: Tap a button, get a ride
• A flexible way for drivers to earn money
• A quick and affordable access to transportation
8. HOW IT WORKS
• Drivers
• Download the app/make an
account
• Provide direct deposit info
• Turn on the Uber app
• Pick up the user
• Get to the destination
• Rate the user
Users
• Download the app/make an account
• Provide credit card info.
• Request an Uber
• Set your destination
• Know the fare in advance
• Track the location of the driver
• End route
• Rate the driver
9. HOW IT WORKS
• Surge pricing
• Fares on per mile basis
• Uber takes 20% of fare
11. CHALLENGES
• Bypassing Taxi regulations
• Protests in London, Paris, Berlin, and
Madrid
• Banned in certain regions like Northern
Australia, British Colombia, Denmark, etc
• Sexual harassment cases
• Many executives resigning
• Kalanick resigned as CEO
• Lawsuit misleading drivers about their
earnings
12. COVID-19
• 111 million active users in 2019
• But in Q4 2020 93 million users
• 4.98 billion trips in 2020, a 27
percent decrease from the 6.9
billion trips in 2019
16. IN THIS TOGETHER
All riders and drivers must
wear a face cover or mask
when using Uber, even when
17. HEALTH AND SAFETY
SUPPLIES FOR DRIVERS
We are working to provide
drivers and delivery people
with health and safety supplies
like face covers, disinfectants,
and gloves to deliver food.
18. EXPERT GUIDANCE
We are working with the World
Health Organization (WHO) to
share safety tips and
resources.
19. RIDE SAFETY FEEDBACK
You’ll now be able to leave
feedback on health issues,
such as a driver not wearing a
face cover or a mask. This
helps us improve and holds
everyone accountable.
20. GO ONLINE CHECKLIST
AND MASK VERIFICATION
Before a driver or delivery
person can go online, they will
be asked to confirm, via a new
Go Online Checklist, that they’ve
taken certain safety measures
and are wearing a mask or face
cover.
21. BENEFIT TO
DRIVER
• New driver came with the reference of old
driver
• Both of them get $500
• if old driver came back with the reference of
old
• Both of them get $300
22. BENEFIT TO
DRIVER
• If a driver working 32 to 40 hours in a week
he get.
a) Discount in maintains of car
b) Fuel 3 cent per mile
c) Medical