Education at Work is a non-profit organization helping college students graduate with less debt by partnering with our clients to address their customer service needs through a high achieving, millennial workforce.

1. Introduction to Education at Work

2. Education at Work, Inc. – Proprietary & Confidential 2
A non-profit organization helping college students graduate with
less debt by partnering with our clients to address their customer
service needs through a high-achieving, millennial workforce.
Our Mission

3. Education at Work, Inc. – Proprietary & Confidential
$1.3 Trillion in Student Debt
Many college students lack 21st Century job
skills to secure full-time employment
The Problem
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4. Education at Work, Inc. – Proprietary & Confidential
 Contract with leading companies to provide customer service,
sales and technical support to their customers (e.g., Macy’s)
 Hire college students to work 15-20 hours/week; provide the
opportunity to earn up to $15/hour (~ $15,000/year) to fund their
education
 Invest in training 21st century job skills - communication, listening,
empathy and problem-solving
 Provide career planning and placement services to help student-
employees secure full-time employment in their field after
graduation
Scalable non-profit model with sustainability
Our solution
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5. Education at Work, Inc. – Proprietary & Confidential
Education at Work – Vision 2025
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6. Education at Work, Inc. – Proprietary & Confidential
Our Story
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7. Education at Work, Inc. – Proprietary & Confidential
Value Proposition for students
 Provide college students professional employment starting at $9/hour
 Teaches relevant jobs skills including communication, problem solving
and critical thinking
 Provide leadership opportunities as supervisors, trainers and co-ops
 Tuition award amounts annually:
GPA Most Recent Semester Student Student
Below 2.5 $0 $0
2.5 to Under 3.0 $1,000 $2,000
3.0 to Under 3.5 $1,500 $3,000
3.5+ $3,000 $6,000
 Eligible for tuition assistance after 4 months of employment
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Part-time Full-time

8. Education at Work, Inc. – Proprietary & Confidential
Why clients are choosing us
 Delivering better results
 Quicker time to proficiency
 Higher customer satisfaction & productivity
 Solving staffing challenges
 High demand for peak period staffing: early AM, evenings & weekends
 Fits well around student academic schedules
 Pilot for testing new products & services
 Cost Effective
 Lower cost than alternative US options (20-30% savings)
 No waste – only buy what you need
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Repurpose contact center jobs to
help students complete education

9. “I really believe in the
Education at Work
Program. Not only does it
benefit the students, it is a
great flexible resource for
business and provides a
pool of talented hires with
direct experience.”
Senior Vice President,
Global Financial Services Company

10. Education at Work, Inc. – Proprietary & Confidential 10
2015 revenue by vertical
Communications
Retail
Technology
Other
15.3%
43.9% 32.6%
8.2%
Industries supported

11. Education at Work, Inc. – Proprietary & Confidential
Ensuring Student Success
Recruiting
 Motivated students active in
community/clubs/volunteer work
 Maintains a 3.0 cumulative GPA
– utilizing the tuition assistance
 Advances into leadership roles
including student advisors and
internships
 Engaged and actively seeks
opportunities to build business
acumen and professional
network
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12. Education at Work, Inc. – Proprietary & Confidential
Current site locations
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 30,000 square feet
 630 seat capacity
 5 clients
 145 seats available
 2,500 square feet
 45 seat capacity
 Supporting large retail client
 At capacity
Mt. St. Joseph University
(Cincinnati, Ohio)
Norwood
(Cincinnati, Ohio)
10,000 sq. foot campus location under construction
220 seats available – 3rd quarter 2015

13. Education at Work, Inc. – Proprietary & Confidential
Expansion locations
 Cincinnati:
 Grows to 2,000 students
 Site #3, 220 seats to open Fall 2015
 2016: 2nd city (2,000 heads)
 2017: 3rd/4th cities (4,000 heads)
 2018: 5th/6th cities (4,000 heads)
 2019: 7th/8th cities (6,000 heads)
Key market criteria
 Mid-Size Market, MSA ranking
(25-50)
 Significant client opportunity in
hand (min. 100 FTE)
 Large student population (100K+)
 Availability of experienced
operational talent
 Local university support (facilities
& investment); local/state
government assistance
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5-Year expansion plan

14. Education at Work, Inc. – Proprietary & Confidential
Completion With a Purpose
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Provides access to broader network of higher educational
institutions and resources to serve more students nationally
SM

15. Let’s start a conversation.
Scott Degerberg
scott.degerberg@education-at-work.org
513.235.6348
education-at-work.org