Campus Consortium EdTalks: The Future of IT in Education Featuring University of Alabama at Birmingham

Dr. CURTIS A. CARVER JR
Vice President and CIO at the University of Alabama at
Birmingham
Guest Speaker
What will education look like in 2020, and how will
information technology evolve to meet the needs of the
students, faculty and administration?
EdTalks: The Future of IT in Higher Education
Anjli Jain
Chairman of Campus Consortium
Hosted By

Pace
www.campusconsortium.org
Email: info@campusconsortium.org | Call us at: + 1 216.589.9626
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Pace
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Pace
03
A week’s worth of the
New York Times
contains more
information than a
person was likely to
come across in a
lifetime in the 18th
century.
There are 3.1 billion
searches of Google every
day. In 2006 there were
2.7 billion per month.
By the year 2020, about
1.7 megabytes of new
information will be
created every second for
every human being on
the planet.
Exponential pace
“In exponential times, if you improve your performance incrementally, you fall behind exponentially.”

Pace
04
Exponential pace
Meet Sara.
She is researching
Parkinson’s disease
but needs access to
high performance
computing to
conduct her
research.
Date Compute Time
(in days)
Jun-15 10,950
Oct-15 1,095
Mar-16 30
Mar-17 18
Sep-17 2

Pace
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Consider the faculty perspective

3
Pace
The list is almost endless in terms of things universities do, for
good reasons that employ a very expensive faculty member as
a typist. All of these tasks can be partially or completely
automated creating capacity for the faculty member to work
on more value-added tasks like changing the world or
educating and inspiring the next generation of leaders of the
world.
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Pace
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Automating tasks
Faculty save time by
automatically
importing grades from
the learning
management system to
the student system,
rather than copying
data.

Pace
08
Creating efficiency
Software makes it
easier for faculty to
consolidate
information, rather
than update a web site,
CV and performance
evaluation.

Pace
09
Move from scarcity to abundance
Fastest
supercomputer
in state
Unlimited
email, storage,
mobile, digital
signature
Fastest
Internet
Give faculty time to educate and inspire

Pace
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What does this mean for IT?
• The pace of change will never be as slow as it is today.
• Create business value
(revenue growth, process innovation, cost efficiency).
• Relentlessly automate and self-service everything.
• Constantly reorganize and align resources
(people, space, time, money).

Education will be different in 2020
Technology will facilitate greater automation or self-
service of low value tasks allowing students, faculty, and
administrators to focus on higher value tasks more
closely aligned with their core mission. Those
institutions who do not take advantage of the
opportunity to unleash the full potential of their
employees through increased automation, integration,
and self-service to increase institutional pace will be at a
competitive disadvantage to those institutions who do.
If that competitive disadvantage continues for too long,
institutional consolidation or elimination is the only
outcome. Consider the State of Georgia. When I started
working there in 2009, there were 36 universities or
colleges. Eight years later, there are now 27. During this
time, student enrollment grew. I believe there will be
fewer institutions in the future as the pragmatic
leadership in Georgia consolidate institutions that are
not sustainable.
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Grow
The role of technology has evolved as the pace of the dance has increased dramatically. Technology is not about
control or constraint; it is not principally about cost efficiency or innovation although those are always
important. It is about enabling greatness in others and growth. At least for the next couple of years, it is about
revenue growth in the form of student success, research success, and endowment growth. Technology has to
enable students, faculty, and administrators to be more successful and grow revenue. For most institutions, the
era of relentlessly raising tuition above the inflation rate or adding new mandatory fees is over. The era of
predictable annual increases in state and federal funding for higher education is over.
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Grow
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Student
success
Research
success
Endowment
growth
Growth
Grow revenue by enabling greatness in others

Grow
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What is wrong with these pictures?
Intrusive Advising
Intelligent Agents
100% online
Datadrivendecision-making
Predictive Analytics Challenge the Norm: ENG101
ChangetheRewardStructure
Micro grants
Data-drivendecision-making

Grow
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Course selection flexibility
Wait list functionality
in the learning
management system
gives students more
control over choosing
courses.

Grow
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Intrusive advising
Automated messaging
helps instructors be
proactive about
students who miss
class or assignments so
they can help
encourage success.

Grow
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When do you advise a student
to change majors?

Grow
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Easier application
Reduce the steps to log
in to the online
application for
admission — increase
the number of
applicants.

Grow
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Automating research grants
Automating 60 percent
of the application
process for T32 grants
increases the likelihood
of grant success.

Advancement and Donor giving creates
a margin of excellence for universities and colleges.
Advancement and donor giving creates a margin of excellence for universities and colleges. Like student
recruitment and research grants, it is a very competitive process with a personal relationship component.
Technology must be leveraged to track, attract, and harness graduates, parents, friends, grateful patients,
community leaders, foundations, and other interested parties. Technology leaders must be actively involved in
leveraging location-based computing, customer relationship management systems, role-based mobile app
technology, and nuanced opportunities to donate aligned with an increasingly detailed donor profile.
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Grow
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Enabling endowment growth
Use technology to help track, attract
and harness potential donors. The
technology doesn’t even have to be
complicated — a simple caller ID
tweak at UAB garnered more return
calls and leveraged more donations.

Technology leaders must create a
competitive advantage for the institution
Technology leaders must create a competitive advantage for the institution and its faculty to grow research
revenue and faculty success. Like student success, there are many barriers to successfully applying for and
administering a grant. Optimize the process to standardize and automate as much of the process as possible
allowing the faculty member to focus on their disciplinary expertise and contribution and the research
administration and technology organizations to focus on the other tasks
Consider T-32 grants or institutional pre-doctoral
training grants. The application process for T-32
grants cannot be completely automated – only
about 60% of the process. By automating 60% of
the process, institutions can dramatically increase
the likelihood of grant success. Relentlessly grow
research funding by examining and optimizing the
entire process from faculty recruitment to
retention of grant data after the expiration of
grant so as to leverage technology at what it is
best at and leveraging faculty members and their
disciplinary expertise.
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Learn
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Learning
Meaningful
engagement
Learning
management
systems
Agility in
adding
functionality
() ;

Learn
I use intelligent agents for intrusive advising and engagement and the students think it is me. They even think I am
funny (it’s not me – it’s the intelligent agents). If the students perform well on an evaluation, the intelligent agent
sends them a note congratulating their performance. If they do poorly, the intelligent agent sends them a different
note with prerequisite material to catch them back up to speed. If they stop logging into the system, the intelligent
agent send them a note asking what is going on in their life and how can I help. Engagement, even though agents,
matters. Second, I built crappy YouTube videos focused on each lesson objective that were less than 10 minutes
long and relevant to passing the course. The YouTube videos truly are horrid but apparently few others do even this
basic step instead relying on multi-hour recordings that no one watches or they do nothing at all.
The YouTube videos are coherent with the in-class experience. Finally, I flipped the evaluation paradigm because it
is what the students are focused on. There are no surprises. Students can open the midterm or the final on day one
of the class. They can view the grading rubric on day one. They can submit early, late, or anytime during the
semester. The students can submit as many times as they like and I will grade it every time they submit at no
penalty. One might surmise everyone maxes the course. Actually, the course average is 80. It is competency-based
learning with a master-mentee relationship. It is not about the professor – it is about the student. At some point in
the semester, I connect with every student and candidly, this connection is why higher education has to transform
because I have no business winning best professor awards. My hope is it will by 2020.
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Balance
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Question and Answer
WHO ?
WHAT ?
WHERE ?
WHEN ?
WHY ?
H0W ?
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CAMPUSEAI CONSORTIUM
GRANT PROGRAM 2017 – AVAILABLE GRANTS
ENTERPRISE PORTAL CRM IT AUDIT CLOUD
SINGLE SIGN-ON IT HELP DESK O365 MIGRATION MOBILE APP
BLUE LIGHT APP

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The Campus Consortium offers Grant Programs towards a variety of products and services.
These Higher Education Grants were created to give Institutions with a smaller IT Budget a
chance to implement new technology services and reap the benefits.
To know more about these Grants visit us at https://campusconsortium.org/grant-programs
How to Apply
 Download the application at: Campus Consortium
 Fill out the form and submit via:
 Email to grantapplication@campusconsortium.org
Grant Deadline: March 28th, 2017
Total # of Grants Available: 10
About Campus Consortium
Grant Program

EdTalks The Future of IT in Education
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Campus Consortium EdTalks: The Future of IT in Education Featuring University of Alabama at Birmingham

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Campus Consortium EdTalks: The Future of IT in Education Featuring University of Alabama at Birmingham