This document contains a summary of Edison Karkada's work experience and qualifications. He has 12 years of experience in diagnostic healthcare operations management. He holds a BA in Economics and History and a PGDM. His work keeps him excited, motivated and challenged. His targets include augmenting customer experience, overseeing financial management, and formulating and implementing Centers of Excellence. He leads a heterogeneous team that helps achieve strategic goals like implementing standard operating procedures. The healthcare industry focuses on customer experience, customization, precision, and being technology friendly in an ever-evolving environment. His key learning is that people management is important and one should lead by example.