E-Commerce Market in Russia 2015
June 2014 updated
Август 2014
August 2015
Hermes Group Facts & Figures
Интернет-магазин уже есть, и было бы неплохо:
Hermes is the only global service provider positioned
closed to customers and providing all services along
the supply chain
— Hermes Group turnover 2014 (+7% 2014/2013)€2.23
bln
— Suppliers joined Hermes-OTTO International
supply chain2000
— Employees of Hermes Group worldwide12 470
— For Hermes Fulfilment due to the
world’s largest automatic returns
warehouse in Haldensleben
The VDI
Innovation
Award
2013
— Parcels processed by Hermes in
Europe in 2014
530
mln
Sourcing &
Product
Transport &
Logistics
E-Commerce
Full Services
Distribution
— Hermes is a premium sponsor of the
football German Bundesliga
USA
EU
USA
RU
EU
EU
CN
EU
USA
GLOBAL
E-COMMERCE
CN
DE
CN
CN
EU
CN
USA
EU
EU
HNT’s Clients
Since 2010 Hermes NexTec has been launching and managing e-stores
for the leading global and national brands all across the world
Content
E-Commerce Market
Trends & Perspectives
E-Commerce Players
E- Commerce Audience
Size ● Volume ● Dynamics ● Structure ● Share ● Cross-country Comparison
Volume ● Dynamics ● Potential ● Geography ● Spendings ● Payments ● Cross-country Comparison
Number ● Leaders ● Dynamics ● Concentration ● Share ● Cross-country Comparison
Market ● Audience ● Players ● Trends & Perspectives
Russian E-Commerce Market Overall
Economic Crisis Affected Russia in 2014-2015
Average weighted exchange rate RUR/USD:
2013 = 32.7
2014 = 38.4
Full dramatic effect of crisis will come out following the results of 2015
GDP 2014/2013 + 0,6% Inflation 2014 11.4%
GDP(F) 2015/2014 - 4,0%2015(F) = 61
Inflation 2015 (F) 16.5%
Russia’s E-Commerce Market Size (2014)
Total Russian e-commerce market volume is $ 21.4 bln
including:
$ 10.9 bln
$ 6.0 bln $ 4.5 bln
Source: Hermes NexTec Russia estimations, E-Commerce Europe, Data Insight, InSales, 2014-2015
Russia's E-Commerce Domestic Market Growth 2010-15F
Total online sales: +3% (+ 30% in RUR)
Physical goods: -1% (+ 20% in RUR)
Virtual goods & services: +13% (+ 25% in RUR)
Source: Hermes Nextec Russia estimations, EWDN, Data Insight, InSales , 2014-2015
2014
Russia is #4 E-Commerce Market in Europe
Rank Country Total Online Sales, $
Growth rate in $, %
14’/13’
1 UK $ 72.9 bln 15.8%
2 Germany $ 58.8 bln 25.0%
3 France $ 42.8 bln 16.5%
4 Russia $ 16.9 bln 3.0%
5 Spain $ 11.1 bln 19.6%
6 Italy $ 8.6 bln 19.0%
7 Netherlands $ 8.3 bln 13.5%
8 Sweden $ 5.9 bln 15.5%
9 Poland $ 5.8 bln 22.6%
Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015
Russia’s E-Commerce Market Structure
Car parts
Apparel, footwear,
accessories
Household goods, furniture, DIY
Products for kids
Cosmetics & Perfume Other
Physical goods only %, 2014
Source: Hermes Nextec Russia estimations, InSales, EWDN, FOM, Consumer Barometer, 2014-2015
Share of E-Commerce in Total Retail Sales 2014-2015
Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015
E-Commerce Audience in Russia
Army of Internet Users (2014)
146 000 000 people live in Russia (+ 400K 14’/13’)
71 500 000 of them use the Internet daily ( + 5.5M)
Source: FOM, TNS, government statistics, 2014-2015
Internet Audience & Internet Penetration (2014)
Source: Eurostat, E-Commerce Europe, Centre for Retail Research, TNS, FOM, 2014
Army of Online Shoppers (2014)
31 000 000 people make purchases online in Russia
or 27% of population 18 yo+
Source: FOM, government statistics, Hermes NexTec Russia estimation, 2014-2015
(+ 6M 14’/13’)
Internet Users Shopping Online
Source: Hermes NexTec Russia estimations , Eurostat, E-Commerce Europe, Centre for Retail Research, FOM, 2014-2015
E-Shoppers Geography by Regions
4,1
Southern R. (13%)
9,1
Central R. (29%)
6,0
Volga R.(19%)
3,4
Ural R. (11%)
3,5
North-Western R. (11%)
4,0
Siberia R. (13%)
1,0
Far East R. (3%)
Moscow – 5,9 (19%) Millions of people, 2014
Source: TNS, Yandex, Comcon Synnovate, FOM, Hermes NexTec Russia estimations, 2014-2015
Average Yearly Online Spend per E-Shopper
Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015
AOV of Online Purchase & Annual Number of Purchases
Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015
Payment Methods of Online Shopping in Russia 2013-14
2013 2014
Source: FОМ, VISA, Yandex, Gfk, Hermes NexTec Russia estimations, 2014
Credit
cards
Credit
cards
Cash Cash
Other OtherElectronic
money
Electronic
money
E-Commerce Players in Russia
Number of E-Shops in Russia
There are about
53 000 e-shops
in Russia (2014) +7 % from 2013
95 % of them put all together have 10% of Russian
e-commerce market
Source: InSales, Data Insight, Hermes NexTec Russia estimations, 2014
TOP-10 E-Shops in Russia 2015
Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015
Physical goods only
Millions of $, 2014
Ulmart vs. Amazon
2014
Founded 2008 1994
Headquarters St. Petersburg, Russia Seattle, USA
Geography Russia 15 countries
Revenue, bln $ 0.85 88.99
Employees 6.5K 183.1K
Share of domestic e-com, % 8% (Russia) 36% (USA)
Revenue per employee, $ 131K 486K
Website traffic, monthly 19.5M 1.5B
Conversion rate, %
4% ordinary days
6% holidays
4% ordinary days
8% holidays
Average order value, $ 122 47
Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015
E-Commerce Trends & Perspectives in Russia
E-Commerce Market Volume Perspectives
Inflationary growth of Russian e-com
Domestic e-commerce market: growth in rubles, stagnation in $
Outstripping growth rate of cross-border online sales (+50% YoY)
Cross-Border under Threat
Lobbyism by domestic market players
Cross-border regulations is likely to become more strict
Political context dictates its rules
Be safe. Be local
M-Commerce is Coming
10% of online shoppers purchase via mobile (e.g. 30% in US)
More e-com mobile apps – more mobile shopping
Share of mobile payments is 20% (1% in 2010)
Key E-Commerce Drivers in Russia
New Internet audience – new purchasers
Deeper online – new style of life. A custom to buy online
Convenient. Better price. Better choice
Mobile shopping is a new trend in Russia
No wide offline retail choice for many small towns in regions
E-Commerce market Structure Changes
Domestic appliances & Electronics ↓, Apparel & footwear ↑
Other
Sports
Groceries
Gifts
Perspective segments: sports goods, groceries, gifts
Due to the crisis luxury segment is shrinking
#1 European Internet Audience
Russian Internet Audience is #1 in Europe already
with high potential of further growth
New Purchasers: Growth Dynamics
Every year the army of Internet shoppers in Russia
becomes 20-25% larger.
Online Spend Trend
Average annual online spend per shopper in Russia grows
due to the inflation (↓ in $)
AOV of Internet purchase: growth in rubles, decline in $
Intensity of online purchasing is stable
Methods of Payments Evolution
Even less cash than before, but still its the domination
¼ of payments are made by bank cards already
Electronic money expands their share
Competitive Landscape: The Strongest Survives
For leaders it’s time to increase efficiency. Weak leave the market
Offline business with online branches feel better than online shops
There is no better time for international online retailers and brands to
enter the Russian market via advantageous M&A deals
No more cheap borrowed funds. Investments are on hold
Oleg Zhukov
Head of Internet Marketing
Hermes NexTec Russia
Oleg.Zhukov@hermesworld.com
https://ru.linkedin.com/pub/oleg-zhukov/3/358/178
www.hermesworld.com

E-commerce market in Russia 2015

  • 1.
    E-Commerce Market inRussia 2015 June 2014 updated Август 2014 August 2015
  • 2.
    Hermes Group Facts& Figures Интернет-магазин уже есть, и было бы неплохо: Hermes is the only global service provider positioned closed to customers and providing all services along the supply chain — Hermes Group turnover 2014 (+7% 2014/2013)€2.23 bln — Suppliers joined Hermes-OTTO International supply chain2000 — Employees of Hermes Group worldwide12 470 — For Hermes Fulfilment due to the world’s largest automatic returns warehouse in Haldensleben The VDI Innovation Award 2013 — Parcels processed by Hermes in Europe in 2014 530 mln Sourcing & Product Transport & Logistics E-Commerce Full Services Distribution — Hermes is a premium sponsor of the football German Bundesliga
  • 3.
    USA EU USA RU EU EU CN EU USA GLOBAL E-COMMERCE CN DE CN CN EU CN USA EU EU HNT’s Clients Since 2010Hermes NexTec has been launching and managing e-stores for the leading global and national brands all across the world
  • 4.
    Content E-Commerce Market Trends &Perspectives E-Commerce Players E- Commerce Audience Size ● Volume ● Dynamics ● Structure ● Share ● Cross-country Comparison Volume ● Dynamics ● Potential ● Geography ● Spendings ● Payments ● Cross-country Comparison Number ● Leaders ● Dynamics ● Concentration ● Share ● Cross-country Comparison Market ● Audience ● Players ● Trends & Perspectives
  • 5.
  • 6.
    Economic Crisis AffectedRussia in 2014-2015 Average weighted exchange rate RUR/USD: 2013 = 32.7 2014 = 38.4 Full dramatic effect of crisis will come out following the results of 2015 GDP 2014/2013 + 0,6% Inflation 2014 11.4% GDP(F) 2015/2014 - 4,0%2015(F) = 61 Inflation 2015 (F) 16.5%
  • 7.
    Russia’s E-Commerce MarketSize (2014) Total Russian e-commerce market volume is $ 21.4 bln including: $ 10.9 bln $ 6.0 bln $ 4.5 bln Source: Hermes NexTec Russia estimations, E-Commerce Europe, Data Insight, InSales, 2014-2015
  • 8.
    Russia's E-Commerce DomesticMarket Growth 2010-15F Total online sales: +3% (+ 30% in RUR) Physical goods: -1% (+ 20% in RUR) Virtual goods & services: +13% (+ 25% in RUR) Source: Hermes Nextec Russia estimations, EWDN, Data Insight, InSales , 2014-2015 2014
  • 9.
    Russia is #4E-Commerce Market in Europe Rank Country Total Online Sales, $ Growth rate in $, % 14’/13’ 1 UK $ 72.9 bln 15.8% 2 Germany $ 58.8 bln 25.0% 3 France $ 42.8 bln 16.5% 4 Russia $ 16.9 bln 3.0% 5 Spain $ 11.1 bln 19.6% 6 Italy $ 8.6 bln 19.0% 7 Netherlands $ 8.3 bln 13.5% 8 Sweden $ 5.9 bln 15.5% 9 Poland $ 5.8 bln 22.6% Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015
  • 10.
    Russia’s E-Commerce MarketStructure Car parts Apparel, footwear, accessories Household goods, furniture, DIY Products for kids Cosmetics & Perfume Other Physical goods only %, 2014 Source: Hermes Nextec Russia estimations, InSales, EWDN, FOM, Consumer Barometer, 2014-2015
  • 11.
    Share of E-Commercein Total Retail Sales 2014-2015 Source: Hermes NexTec Russia estimations, Centre for Retail Research, 2014-2015
  • 12.
  • 13.
    Army of InternetUsers (2014) 146 000 000 people live in Russia (+ 400K 14’/13’) 71 500 000 of them use the Internet daily ( + 5.5M) Source: FOM, TNS, government statistics, 2014-2015
  • 14.
    Internet Audience &Internet Penetration (2014) Source: Eurostat, E-Commerce Europe, Centre for Retail Research, TNS, FOM, 2014
  • 15.
    Army of OnlineShoppers (2014) 31 000 000 people make purchases online in Russia or 27% of population 18 yo+ Source: FOM, government statistics, Hermes NexTec Russia estimation, 2014-2015 (+ 6M 14’/13’)
  • 16.
    Internet Users ShoppingOnline Source: Hermes NexTec Russia estimations , Eurostat, E-Commerce Europe, Centre for Retail Research, FOM, 2014-2015
  • 17.
    E-Shoppers Geography byRegions 4,1 Southern R. (13%) 9,1 Central R. (29%) 6,0 Volga R.(19%) 3,4 Ural R. (11%) 3,5 North-Western R. (11%) 4,0 Siberia R. (13%) 1,0 Far East R. (3%) Moscow – 5,9 (19%) Millions of people, 2014 Source: TNS, Yandex, Comcon Synnovate, FOM, Hermes NexTec Russia estimations, 2014-2015
  • 18.
    Average Yearly OnlineSpend per E-Shopper Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015
  • 19.
    AOV of OnlinePurchase & Annual Number of Purchases Source: E-Commerce Europe, Centre for Retail Research, FOM, VISA, Data Insight, CRR, RetailMeNot, Hermes NexTec Russia estimations, 2014-2015
  • 20.
    Payment Methods ofOnline Shopping in Russia 2013-14 2013 2014 Source: FОМ, VISA, Yandex, Gfk, Hermes NexTec Russia estimations, 2014 Credit cards Credit cards Cash Cash Other OtherElectronic money Electronic money
  • 21.
  • 22.
    Number of E-Shopsin Russia There are about 53 000 e-shops in Russia (2014) +7 % from 2013 95 % of them put all together have 10% of Russian e-commerce market Source: InSales, Data Insight, Hermes NexTec Russia estimations, 2014
  • 23.
    TOP-10 E-Shops inRussia 2015 Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015 Physical goods only Millions of $, 2014
  • 24.
    Ulmart vs. Amazon 2014 Founded2008 1994 Headquarters St. Petersburg, Russia Seattle, USA Geography Russia 15 countries Revenue, bln $ 0.85 88.99 Employees 6.5K 183.1K Share of domestic e-com, % 8% (Russia) 36% (USA) Revenue per employee, $ 131K 486K Website traffic, monthly 19.5M 1.5B Conversion rate, % 4% ordinary days 6% holidays 4% ordinary days 8% holidays Average order value, $ 122 47 Source: e-shops / companies’ statistics, Hermes NexTec Russia estimations, 2014-2015
  • 25.
    E-Commerce Trends &Perspectives in Russia
  • 26.
    E-Commerce Market VolumePerspectives Inflationary growth of Russian e-com Domestic e-commerce market: growth in rubles, stagnation in $ Outstripping growth rate of cross-border online sales (+50% YoY)
  • 27.
    Cross-Border under Threat Lobbyismby domestic market players Cross-border regulations is likely to become more strict Political context dictates its rules Be safe. Be local
  • 28.
    M-Commerce is Coming 10%of online shoppers purchase via mobile (e.g. 30% in US) More e-com mobile apps – more mobile shopping Share of mobile payments is 20% (1% in 2010)
  • 29.
    Key E-Commerce Driversin Russia New Internet audience – new purchasers Deeper online – new style of life. A custom to buy online Convenient. Better price. Better choice Mobile shopping is a new trend in Russia No wide offline retail choice for many small towns in regions
  • 30.
    E-Commerce market StructureChanges Domestic appliances & Electronics ↓, Apparel & footwear ↑ Other Sports Groceries Gifts Perspective segments: sports goods, groceries, gifts Due to the crisis luxury segment is shrinking
  • 31.
    #1 European InternetAudience Russian Internet Audience is #1 in Europe already with high potential of further growth
  • 32.
    New Purchasers: GrowthDynamics Every year the army of Internet shoppers in Russia becomes 20-25% larger.
  • 33.
    Online Spend Trend Averageannual online spend per shopper in Russia grows due to the inflation (↓ in $) AOV of Internet purchase: growth in rubles, decline in $ Intensity of online purchasing is stable
  • 34.
    Methods of PaymentsEvolution Even less cash than before, but still its the domination ¼ of payments are made by bank cards already Electronic money expands their share
  • 35.
    Competitive Landscape: TheStrongest Survives For leaders it’s time to increase efficiency. Weak leave the market Offline business with online branches feel better than online shops There is no better time for international online retailers and brands to enter the Russian market via advantageous M&A deals No more cheap borrowed funds. Investments are on hold
  • 36.
    Oleg Zhukov Head ofInternet Marketing Hermes NexTec Russia Oleg.Zhukov@hermesworld.com https://ru.linkedin.com/pub/oleg-zhukov/3/358/178 www.hermesworld.com