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MOTIVATION ON A
SHOESTRING

JON P. ZURFLUH
ECIS - April 2013
Introductions
Leadership

   Transactional



   Transformational
First – there’s humor…
A SMILE IS THE
 SHORTEST DISTANCE
BETWEEN TWO PEOPLE
   ……VICTOR BORGE
LAUGHTER IS THE JEST MEDICINE

   Enhances respiration
   Enhances circulation
   Oxygenates the blood
   Suppresses stress related
    hormones in the brain
   Activates the immune
    system


Source: www.humorproject.com
DID YOU KNOW THAT….

                                             The average pre-schooler laughs or
                                              smiles 400 times a day and that
                                              number drops to 15 times a day by
                                              age 35
                                             People smile only 35% as much as
                                              they think they do
                                             Laughter releases endorphins a
                                              chemical more powerful than
                                              morphine
                                             Every time you laugh you burn 3.5
                                              calories
Source: www.workplaceissues.com/arhumor.htm
NOT ALL HUMOR WORKS

      Sarcastic Humor

      Ethnic Humor

      Laughing at Others



 Source:Making Humor Work, Terry L. Paulson, Ph.D.,1989
SIX REASONS THAT FUN CAN IMPROVE
WORK QUALITY AND MENTAL HEALTH


1.   Breaks up boredom and fatigue
2.   Fulfills human social needs
3.   It increases creativity and
     willingness to help
4.   Fun fulfills the need for mastery
     and control
5.   Fun improves communication
6.   Fun breaks up conflict and tension
HUMOR HOW TO‟S

                                  Put humor into the
                                   physical environment
                                  Use humor as a tool
                                   rather than as a
                                   weapon
                                  Build humor into the
                                   school culture


Source: www.humorproject.com
HUMOR

    DISCOVER YOUR
     PASSION

    HAVE A GOOD
     ATTITUDE

    SHOW PEOPLE
     YOU CARE

    Source: Fun is Good, TrainingABC Video,2004
DISCOVER YOUR PASSION

      PASSION STARTS IN YOUR
       HEART

      WHAT EXCITES YOU?

      WHY ARE YOU HERE?



Source: Fun is Good, TrainingABC Video, 2004
ATTITUDE
   ATTITUDE IS 90% OF LIFE

   DON‟T TAKE YOURSELF TO SERIOUSLY

   LAUGHTER IS A STRENGTH IN THE
    WORKPLACE
SHOW PEOPLE YOU CARE

      BE NICE

      WE‟RE ALL IN THIS TOGETHER

      LOOK FOR WAYS TO HELP AND SURPRISE
       PEOPLE WITH KINDNESS




Source: Fun is Good, TrainingABC,Video, 2004
DID YOU KNOW

                According to the President‟s Science
                 Advisory report the cost of stress is
                 200 billion dollars annually.




Source: www.11u.edu/news/today/sept98/othnews.htm
STRESS IN THE WORKPLACE


                 Is one of the main causes of:
                             Illness
                        Absenteeism
                      Employee burnout


Source: www.homormatters.com/articles/workplac.htm
HUMOR REDUCES STRESS


                Because it makes us feel good

                At the moment we experience humor,
                 feelings like depression, anger and
                 anxiety dissolve.


Source: www.humormatters.com/articles/workplac.htm
THINGS YOU CAN DO TO PROMOTE
HUMOR IN THE WORKPLACE

    HUMOR ROOM                                              GIVE AN EMPLOYEE A
    JOY COMMITTEE                                            CITATION FOR
                                                              SOMETHING FUNNY
    BASKET OF TOYS
                                                              THEY HAVE DONE
    JOKE OF THE DAY
    JOKE HOTLINE
    RECOGNITION
     COMMITTEE
    BLOOPER LOG
    GREAT JOB CARDS
Source: www.howhappyareyouatwork.com/funnun_article.htm
THE BOTTOM LINE

    Humor contributes to positive
    morale which is a major factor
    contributing to the retention of
          valued employees



 SOURCE: http://humanresources.about.com
THE BRAIN

“The Brain is a wonderful
     organ. It starts the
   moment you get up in
   the morning and does
  not stop until you get to
         the office”!
Top 15 Retention Drivers
                          Retention Items                                              %
                          1.     Exciting work & challenge                             48.4
                          2.     Career Growth, Learning & Development                 42.6
                          3.     Working with great people & relationships             41.8
                          4.     Fair pay                                              31.8
                          5.     Supportive management/great boss                      25.1
                          6.     Being recognized, valued & respected                  23.0
                          7.     Benefits                                              22.0
                          8.     Meaningful work, making a difference & contribution   17.0
                          9.     Pride in organization, its mission & product          16.5
                          10.    Great work environment / culture                      16.0
                          11.    Flexibility                                           13.6
                          12.    Autonomy, creativity and a sense of control           12.6
                          13.    Job security & stability                              10.5
                          14.    Location                                              10.3
                          15.    Diverse, changing work assignments                    7.7

Source: Career Systems International, 2005
Other Research
                               Retention Items
                               1.    Career growth, learning and development
                               2.    Exciting work and challenge
                               3.    Meaningful work, making a difference and a contribution
                               4.    Great people
                               5.    Being part of a team
                               6.    Good boss
                               7.    Recognition for work well done
                               8.    Fun on the job
                               9.    Autonomy, sense of control over work
                               10.   Flexibility – for example, in work hours and dress code
                               11.   Fair pay and benefits
                               12.   Inspiring leadership
                               13.   Pride in organization, its mission and quality of product
                               14.   Great work environment
                               15.   Location

Source: Love „Em or Lose „Em, 1999
Calculating Employee Engagement

 Scores from the following six questions are used to calculate
   the engagement score:

       I would, without hesitation, highly recommend this organization
       to a friend seeking employment.                                    Say
       Given the opportunity, I tell others great things about working
       here.

       It would take a lot to get me to leave this organization.
       I hardly ever think about leaving this organization to work       Stay
       somewhere else.

       This organization inspires me to do my best work every day.
       This organization motivates me to do more than is normally
       required to complete my work.                                     Strive
A social workplace considers
     employee behavior
  in order to create a truly
      collaborative and
          integrated
   social experience
Example



The FISH! Philosophy
Catch the energy. Release the potential.
The FISH! Philosophy
Catch the energy. Release the potential.




   • Play
   • Make Their Day
   • Be Present
   • Choose Your Attitude
The FISH! Philosophy
Catch the energy. Release the potential.




    Play!
    • Work made fun gets done,
    • Play is a state of mind that brings new energy to work.
    • Play sparks creative solutions.
    • Play unites the team.
The FISH! Philosophy
Catch the energy. Release the potential.




    Make Their Day!
    • When you make someone‟s day (or moment) through a
    small act of kindness or unforgettable engagement, you can
    turn even routine encounters into special memories.
    • Lending a helping hand, giving a word of encouragement
    and offering to listen suggest that you are sensitive to the
    needs and feelings of others.
The FISH! Philosophy
Catch the energy. Release the potential.




    Be Present!
    • Being there is a great way to fight burnout and create focus
    so that you do not keep juggling the things that wear you
    out.
    • Giving 110% to the task at hand demonstrates cooperation
    among group members, shows enthusiasm and dedication
    to the project and says that you care.
The FISH! Philosophy
Catch the energy. Release the potential.




    Choose Your Attitude!
    • When you look for the worst, you will find it everywhere.
    • When you learn you have the power to choose your
    response to what life brings, you can look for the best and
    find incredible opportunities!
    • If you find yourself with an attitude that is not what you
    want, choose a new one!
The FISH! Philosophy
Catch the energy. Release the potential.




    How will you …?
    • Create a fun, playful work/study environment?
    • Be someone who makes people‟s day?
    • Be totally present?
    • Choose the attitude you would like to have
      everyday? Think about your team members and who you
      are serving.
The FISH! Philosophy
Catch the energy. Release the potential.
One quick hint – get a good video guy…
An interesting tidbit…




            http://www.morfoapp.com/

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ECIS 2013 - Berlin

  • 1. MOTIVATION ON A SHOESTRING JON P. ZURFLUH ECIS - April 2013
  • 3. Leadership  Transactional  Transformational
  • 4.
  • 6. A SMILE IS THE SHORTEST DISTANCE BETWEEN TWO PEOPLE ……VICTOR BORGE
  • 7. LAUGHTER IS THE JEST MEDICINE  Enhances respiration  Enhances circulation  Oxygenates the blood  Suppresses stress related hormones in the brain  Activates the immune system Source: www.humorproject.com
  • 8. DID YOU KNOW THAT….  The average pre-schooler laughs or smiles 400 times a day and that number drops to 15 times a day by age 35  People smile only 35% as much as they think they do  Laughter releases endorphins a chemical more powerful than morphine  Every time you laugh you burn 3.5 calories Source: www.workplaceissues.com/arhumor.htm
  • 9. NOT ALL HUMOR WORKS  Sarcastic Humor  Ethnic Humor  Laughing at Others Source:Making Humor Work, Terry L. Paulson, Ph.D.,1989
  • 10. SIX REASONS THAT FUN CAN IMPROVE WORK QUALITY AND MENTAL HEALTH 1. Breaks up boredom and fatigue 2. Fulfills human social needs 3. It increases creativity and willingness to help 4. Fun fulfills the need for mastery and control 5. Fun improves communication 6. Fun breaks up conflict and tension
  • 11. HUMOR HOW TO‟S  Put humor into the physical environment  Use humor as a tool rather than as a weapon  Build humor into the school culture Source: www.humorproject.com
  • 12. HUMOR  DISCOVER YOUR PASSION  HAVE A GOOD ATTITUDE  SHOW PEOPLE YOU CARE Source: Fun is Good, TrainingABC Video,2004
  • 13. DISCOVER YOUR PASSION  PASSION STARTS IN YOUR HEART  WHAT EXCITES YOU?  WHY ARE YOU HERE? Source: Fun is Good, TrainingABC Video, 2004
  • 14. ATTITUDE  ATTITUDE IS 90% OF LIFE  DON‟T TAKE YOURSELF TO SERIOUSLY  LAUGHTER IS A STRENGTH IN THE WORKPLACE
  • 15. SHOW PEOPLE YOU CARE  BE NICE  WE‟RE ALL IN THIS TOGETHER  LOOK FOR WAYS TO HELP AND SURPRISE PEOPLE WITH KINDNESS Source: Fun is Good, TrainingABC,Video, 2004
  • 16. DID YOU KNOW  According to the President‟s Science Advisory report the cost of stress is 200 billion dollars annually. Source: www.11u.edu/news/today/sept98/othnews.htm
  • 17. STRESS IN THE WORKPLACE Is one of the main causes of: Illness Absenteeism Employee burnout Source: www.homormatters.com/articles/workplac.htm
  • 18. HUMOR REDUCES STRESS  Because it makes us feel good  At the moment we experience humor, feelings like depression, anger and anxiety dissolve. Source: www.humormatters.com/articles/workplac.htm
  • 19. THINGS YOU CAN DO TO PROMOTE HUMOR IN THE WORKPLACE  HUMOR ROOM  GIVE AN EMPLOYEE A  JOY COMMITTEE CITATION FOR SOMETHING FUNNY  BASKET OF TOYS THEY HAVE DONE  JOKE OF THE DAY  JOKE HOTLINE  RECOGNITION COMMITTEE  BLOOPER LOG  GREAT JOB CARDS Source: www.howhappyareyouatwork.com/funnun_article.htm
  • 20. THE BOTTOM LINE Humor contributes to positive morale which is a major factor contributing to the retention of valued employees SOURCE: http://humanresources.about.com
  • 21. THE BRAIN “The Brain is a wonderful organ. It starts the moment you get up in the morning and does not stop until you get to the office”!
  • 22. Top 15 Retention Drivers Retention Items % 1. Exciting work & challenge 48.4 2. Career Growth, Learning & Development 42.6 3. Working with great people & relationships 41.8 4. Fair pay 31.8 5. Supportive management/great boss 25.1 6. Being recognized, valued & respected 23.0 7. Benefits 22.0 8. Meaningful work, making a difference & contribution 17.0 9. Pride in organization, its mission & product 16.5 10. Great work environment / culture 16.0 11. Flexibility 13.6 12. Autonomy, creativity and a sense of control 12.6 13. Job security & stability 10.5 14. Location 10.3 15. Diverse, changing work assignments 7.7 Source: Career Systems International, 2005
  • 23. Other Research Retention Items 1. Career growth, learning and development 2. Exciting work and challenge 3. Meaningful work, making a difference and a contribution 4. Great people 5. Being part of a team 6. Good boss 7. Recognition for work well done 8. Fun on the job 9. Autonomy, sense of control over work 10. Flexibility – for example, in work hours and dress code 11. Fair pay and benefits 12. Inspiring leadership 13. Pride in organization, its mission and quality of product 14. Great work environment 15. Location Source: Love „Em or Lose „Em, 1999
  • 24. Calculating Employee Engagement Scores from the following six questions are used to calculate the engagement score: I would, without hesitation, highly recommend this organization to a friend seeking employment. Say Given the opportunity, I tell others great things about working here. It would take a lot to get me to leave this organization. I hardly ever think about leaving this organization to work Stay somewhere else. This organization inspires me to do my best work every day. This organization motivates me to do more than is normally required to complete my work. Strive
  • 25. A social workplace considers employee behavior in order to create a truly collaborative and integrated social experience
  • 26.
  • 27. Example The FISH! Philosophy Catch the energy. Release the potential.
  • 28. The FISH! Philosophy Catch the energy. Release the potential. • Play • Make Their Day • Be Present • Choose Your Attitude
  • 29. The FISH! Philosophy Catch the energy. Release the potential. Play! • Work made fun gets done, • Play is a state of mind that brings new energy to work. • Play sparks creative solutions. • Play unites the team.
  • 30. The FISH! Philosophy Catch the energy. Release the potential. Make Their Day! • When you make someone‟s day (or moment) through a small act of kindness or unforgettable engagement, you can turn even routine encounters into special memories. • Lending a helping hand, giving a word of encouragement and offering to listen suggest that you are sensitive to the needs and feelings of others.
  • 31. The FISH! Philosophy Catch the energy. Release the potential. Be Present! • Being there is a great way to fight burnout and create focus so that you do not keep juggling the things that wear you out. • Giving 110% to the task at hand demonstrates cooperation among group members, shows enthusiasm and dedication to the project and says that you care.
  • 32. The FISH! Philosophy Catch the energy. Release the potential. Choose Your Attitude! • When you look for the worst, you will find it everywhere. • When you learn you have the power to choose your response to what life brings, you can look for the best and find incredible opportunities! • If you find yourself with an attitude that is not what you want, choose a new one!
  • 33. The FISH! Philosophy Catch the energy. Release the potential. How will you …? • Create a fun, playful work/study environment? • Be someone who makes people‟s day? • Be totally present? • Choose the attitude you would like to have everyday? Think about your team members and who you are serving.
  • 34. The FISH! Philosophy Catch the energy. Release the potential.
  • 35. One quick hint – get a good video guy…
  • 36. An interesting tidbit… http://www.morfoapp.com/