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digitbench19WIFI digitbench19
DATA MANAGEMENT
PLATFORM –
FULL STACK
Chapter created in collaboration with
JÉRÉMY
LACOSTE
Team Manager Acquisition / DMP
digitbench19WIFI digitbench19
v
DMP, DEFINITION ?
Data Management Platforms are technical
solutions aiming at optimizing the
orchestration of marketing scenarii
The issue is the reconciliation of the
online/offline customer journey
1st party
Site
CRM
Marketing automation
2nd party
Partner’s data
exchange
3rd party
Data buying
through data
providers
1. COLLECTE 2. SEGMENTATION 3. ACTIVATION
digitbench19WIFI digitbench19
60%
of advertisers say they
have a DMP
40%
90%
of users are satisfied with their DMP
Create
audience
segments
Personalized
client’s
relationship
Unified pool of
data
53% 44% 36%
Use case
Source: Baromètre Quantcast – Etude Exchange Wire 2017 - 2018
Project’s
complexity
Hard to
determine
ROI
No Usecase
37% 35% 25%
Progression axis
SOME NUMBERS
digitbench19WIFI digitbench19
01. RGPD
Collaboration is necessary
between the legal and marketing
départements
02. CDP
Apparition of Customer Data
Platforms that are 1st party
oriented and données persistent
data
03. CMP
End of the cookie hegemony
as a universal digital identifier
2018 – 2019 : CHANGES
digitbench19WIFI digitbench19
01. FULL STACK
Integration of the entirety
of the digital value chain
02. MAJOR CLIENT
Strong digital maturity and
considerable data volume .
03. USE CASE
When buying media, we add
the online/offline reconciliation,
the personalization, the
monetization.
Market concentration
From 25 solutions audited last
year, we went to 8 plates-
forms benchmarked
RESULTS
digitbench19WIFI digitbench19
Media buying optimization through
programmatic technology.
Media buying
Improvement of customer journeys built
around onsite customization logic and/or
email.
Personalization
Connexion to CRM onboarding solutions
onboarding mostly in real time
Onboarding
Strong presence of native connectorsConnectors
3rd party data integrationEnrichment
THE HISTORICAL THE TRENDS
Hybrid model built around the activation and
monetization of those spaces.
Monetization
Emergent practice concerning data sharing
via DMP between multiple advertisers.
Data sharing
Emergent problematics available in several
solutions
CMP
Reconciliation of online/offline journeys to
measures the client lifecycle.
Life Time Value
DMP TRADE USE CASES
digitbench19WIFI digitbench19
Proprietary collection on all digital
environments
Collection
THE HISTORICAL THE TRENDS
More or less robust embedded algorithms
models
Look a like
Compartmentalization of all of the kinds of
data, outside of contextual data.
Segmentation
Emergent function based around engagement
marketing.
Scoring
Cloud or On PromiseHosting
Channels identification and segments
creation.
Automation
Strong KPI density, but not enough dataviz
approach
Reporting
Cohabitation of determinist and probabilist
models. Attribution is still an issue.
Cross-device
Real time collection and personal data
storage, unless exception
Périmètre
Modules exists but are not very advanced in
most solutions.
Attribution
TECHNICAL DMP USECASES
digitbench19WIFI digitbench19
SOLUTIONS MAPPING
3 families seems to stand out
French actors, 1st party oriented, activation site, history
about analytics/ TMS / attribution
French actors, 1st & 3rd party oriented, activation media,
history about programmatic / email
US actors, 3rd party oriented, media activation, history
about CRM
POSITIONS MAP
digitbench19WIFI digitbench19
To carry DMP projects properly,
multiple good practices must
be installed.
01
04
01. USE CASES DEFINITION
Definition and prioritization of use case
to deploy.
02. SUPPORT
Seek an agency/company to carry
the transversal and give the impulse
03. ONBOARDING
Need to involve the
technical, trade and data
teams into the project
04. SCOPE
Technical and trading
dimensioning of the project
06. 360 VISION
Prioritize focus on all of the
digital value chain
05. MEASURE
Strict KPI definition to
validate the project
performance.
Like all SI projects, their success
lies on a strong technico-
functional approach by mobilizing
multiple expertises.
SUCCESS KEY FACTORS
01. Nationality
Data hosting, interface language
and teams availabilitys
02. Use cases - Integration
Focus of the needs around media,
personalization, monetization,
connectors...?
03. Full stack native
Data marketing solution
packaged with a single
integration?
04. Support
Support accessibility, dedicated
account manager, formation
05. Roadmap
Custom development, roadmap
visibility, ecosystem integration
06. Price
Economical model, tailored
prestation
DMP CHOICE CRITERIAS
digitbench19WIFI digitbench19
Do all the companies need a DMP?
More than a solution,
An organization model
WHAT TO REMEMBER
1
2
3
Is DMP mostly a technical project?
Technical, trade, data…
It’s a company project
Does it make sense to start a DMP project?
Only a reduced part of the potential is exploited
digitbench19WIFI digitbench19
ROUND TABLE
DMP
digitbench19WIFI digitbench19
GLASS HALF EMPTY…OR HALF FULL
digitbench19WIFI digitbench19
Advertisers experiences feedback that have
integrated DMP solution at the heart of their SI,
around the following problematics :
Reasons to adopt a DMP
Can we do without a DMP
Awareness points
Use cases
Teams handling
What future?
BASTIEN GALIBERT
Marketing & Advertising Director
CEDRIC MIACHON
Head of Data
ROUND TABLE INTRODUCTION
digitbench19WIFI digitbench19
CONTACT
JÉRÉMY
LACOSTE
Team Manager Acquisition/DMP
Jeremy.lacoste@waisso.com
CYRIL
FLEURET
Associate Director
Cyril.fleuret@waisso.com
digitbench19WIFI digitbench19
THANK YOU !

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EBG - BENCHMARK DMP

  • 1. digitbench19WIFI digitbench19 DATA MANAGEMENT PLATFORM – FULL STACK Chapter created in collaboration with JÉRÉMY LACOSTE Team Manager Acquisition / DMP
  • 2. digitbench19WIFI digitbench19 v DMP, DEFINITION ? Data Management Platforms are technical solutions aiming at optimizing the orchestration of marketing scenarii The issue is the reconciliation of the online/offline customer journey 1st party Site CRM Marketing automation 2nd party Partner’s data exchange 3rd party Data buying through data providers 1. COLLECTE 2. SEGMENTATION 3. ACTIVATION
  • 3. digitbench19WIFI digitbench19 60% of advertisers say they have a DMP 40% 90% of users are satisfied with their DMP Create audience segments Personalized client’s relationship Unified pool of data 53% 44% 36% Use case Source: Baromètre Quantcast – Etude Exchange Wire 2017 - 2018 Project’s complexity Hard to determine ROI No Usecase 37% 35% 25% Progression axis SOME NUMBERS
  • 4. digitbench19WIFI digitbench19 01. RGPD Collaboration is necessary between the legal and marketing départements 02. CDP Apparition of Customer Data Platforms that are 1st party oriented and données persistent data 03. CMP End of the cookie hegemony as a universal digital identifier 2018 – 2019 : CHANGES
  • 5. digitbench19WIFI digitbench19 01. FULL STACK Integration of the entirety of the digital value chain 02. MAJOR CLIENT Strong digital maturity and considerable data volume . 03. USE CASE When buying media, we add the online/offline reconciliation, the personalization, the monetization. Market concentration From 25 solutions audited last year, we went to 8 plates- forms benchmarked RESULTS
  • 6. digitbench19WIFI digitbench19 Media buying optimization through programmatic technology. Media buying Improvement of customer journeys built around onsite customization logic and/or email. Personalization Connexion to CRM onboarding solutions onboarding mostly in real time Onboarding Strong presence of native connectorsConnectors 3rd party data integrationEnrichment THE HISTORICAL THE TRENDS Hybrid model built around the activation and monetization of those spaces. Monetization Emergent practice concerning data sharing via DMP between multiple advertisers. Data sharing Emergent problematics available in several solutions CMP Reconciliation of online/offline journeys to measures the client lifecycle. Life Time Value DMP TRADE USE CASES
  • 7. digitbench19WIFI digitbench19 Proprietary collection on all digital environments Collection THE HISTORICAL THE TRENDS More or less robust embedded algorithms models Look a like Compartmentalization of all of the kinds of data, outside of contextual data. Segmentation Emergent function based around engagement marketing. Scoring Cloud or On PromiseHosting Channels identification and segments creation. Automation Strong KPI density, but not enough dataviz approach Reporting Cohabitation of determinist and probabilist models. Attribution is still an issue. Cross-device Real time collection and personal data storage, unless exception Périmètre Modules exists but are not very advanced in most solutions. Attribution TECHNICAL DMP USECASES
  • 8. digitbench19WIFI digitbench19 SOLUTIONS MAPPING 3 families seems to stand out French actors, 1st party oriented, activation site, history about analytics/ TMS / attribution French actors, 1st & 3rd party oriented, activation media, history about programmatic / email US actors, 3rd party oriented, media activation, history about CRM POSITIONS MAP
  • 9. digitbench19WIFI digitbench19 To carry DMP projects properly, multiple good practices must be installed. 01 04 01. USE CASES DEFINITION Definition and prioritization of use case to deploy. 02. SUPPORT Seek an agency/company to carry the transversal and give the impulse 03. ONBOARDING Need to involve the technical, trade and data teams into the project 04. SCOPE Technical and trading dimensioning of the project 06. 360 VISION Prioritize focus on all of the digital value chain 05. MEASURE Strict KPI definition to validate the project performance. Like all SI projects, their success lies on a strong technico- functional approach by mobilizing multiple expertises. SUCCESS KEY FACTORS
  • 10. 01. Nationality Data hosting, interface language and teams availabilitys 02. Use cases - Integration Focus of the needs around media, personalization, monetization, connectors...? 03. Full stack native Data marketing solution packaged with a single integration? 04. Support Support accessibility, dedicated account manager, formation 05. Roadmap Custom development, roadmap visibility, ecosystem integration 06. Price Economical model, tailored prestation DMP CHOICE CRITERIAS
  • 11. digitbench19WIFI digitbench19 Do all the companies need a DMP? More than a solution, An organization model WHAT TO REMEMBER 1 2 3 Is DMP mostly a technical project? Technical, trade, data… It’s a company project Does it make sense to start a DMP project? Only a reduced part of the potential is exploited
  • 14. digitbench19WIFI digitbench19 Advertisers experiences feedback that have integrated DMP solution at the heart of their SI, around the following problematics : Reasons to adopt a DMP Can we do without a DMP Awareness points Use cases Teams handling What future? BASTIEN GALIBERT Marketing & Advertising Director CEDRIC MIACHON Head of Data ROUND TABLE INTRODUCTION
  • 15. digitbench19WIFI digitbench19 CONTACT JÉRÉMY LACOSTE Team Manager Acquisition/DMP Jeremy.lacoste@waisso.com CYRIL FLEURET Associate Director Cyril.fleuret@waisso.com