4. The importance of getting the team right
Peter Thiel, Elon Musk, Max Levchin, Roelof Botha, Chad Hurley, Steve Che
Jawed Karim , Jeremy Stoppelman, Russel Simmons , Premal Shah
Space X
Tesla
Linkedin
Slide
Yelp
Digg
Flickr
Ning
YouTube
Facebook
Kiva
13. Attitude not skills
- Smarter than you
- Doers, not talkers
Different + Complementary
Airplane test
Same values
What drives him/her?
(motivation and ambition)
Step 1: Find the Perfect Match
14. Attitude, not Skills
Source:What I wish I knew when I was 20
Successful Silicon Valley Entrepreneurs:
• Don’t ask for permission
• Challenge pre-existing norms and rules: “A healthy disregard for the
impossible”, Larry Page
• Don’t expect a linear path
• Take bounded risks
• Accept failure
• “Resume of failures”, When to quit?
• Are very lucky: “The harder you work, the luckier you get”
• Value reputation and in building long term professional relationships
15. • Companies with more gender diversity deliver on average 30%
better results from IPOs. (Cornell University)
• Right ratio of “incumbents vs. newcomers” optimizes performance
(Broadway study)
• Companies with women on boards outperform those who don’t
(Vaccaro)
Different + Complementary
16. Lesson 5: Create a cool company
culture
• Friendly competition is good
• (e.g. pull up contest, media loves it!)
• Reward excellence
• Promote a healthy lifestyle, unique
hobbies
• Fun perks
• Set the tone to be like a marathon,
not a sprint
• Help every member think about their
long term goals and help them get
there
Airplane test: create a cool culture
17. Exercise: Identify the 5 qualities that are most critical to earn YOUR trust
Empathy
Reliability
Competence
Chemistry/
Sense of Humor
Communication
Responsiveness
Grace under
pressure
Perspective/
Humility
Fairness
Vision
Entrepreneurship
Cooperation/
Commitment
Integrity
The Trust Spider was developed by Kosnik (1995). based on a literature review on qualities of
effective leaders. It has been used by hundreds of project teams
Same Values
18. Exercise: Compare your top 5 five qualities with those of someone
else in the course. How many do you have in common?
Empathy
Reliability
Competence
Chemistry/
Sense of Humor
Communication
Responsiveness
Grace under
pressure
Perspective/
Humility
Fairness
Vision
Entrepreneurship
Cooperation/
Commitment
Integrity
The Trust Spider was developed by Kosnik (1995). based on a literature review on qualities of
effective leaders. It has been used by hundreds of project teams
Same Values
19. Stakeholder assessment of your performance
Empathy
Reliability
Competence
Chemistry/
Sense of Humor
Communication
Responsiveness
Grace under
pressure
Entrepreneurship
Perspective/
Humility
Fairness
Vision
Integrity
Cooperation/
Commitment
X
X
X
X
X
X
X
X
X
X
= My Top 5 trust qualities
= My stakeholder’s Top 5 trust qualities
= My assessment of my performance
= My Stakeholder’s assessment of my performance.
X
X
20. Your self-assessment of your performance
Empathy
Reliability
Competence
Chemistry/
Sense of Humor
Communication
Responsiveness
Grace under
pressure
Entrepreneurship
Perspective/
Humility
Fairness
Vision
Integrity
Cooperation/
Commitment
X
X
X
X
X
X
X
X
X
X
= My Top 5 trust qualities
= My stakeholder’s Top 5 trust qualities
= My assessment of my performance
= My Stakeholder’s assessment of my performance.
X
X
21. Compare notes. Where is the most critical “Trust Gap” in this example?
Empathy
Reliability
Competence
Chemistry/
Sense of Humor
Communication
Responsiveness
Grace under
pressure
Entrepreneurship
Perspective/
Humility
Fairness
Vision
Integrity
Cooperation/
Commitment
X
X
X
X
X
X
X
X
X
X
= My Top 5 trust qualities
= My stakeholder’s Top 5 trust qualities
= My assessment of my performance
= My Stakeholder’s assessment of my performance.
X
X
22. Use Start-Stop-Keep to give each other feedback on specific things you
can do to close any Trust Gaps and to build greater trust
Start: Why?
Stop: Why?
Keep: Why?
23. Example: Start-Stop-Keep to close the Trust Gaps on communication
Start: Calling my cell and emailing
me to let me know if you will be late
for a meeting.
Why? I can warn other meeting
members so they do not waste
time. We can either start later – or
start on time and put you later on
the agenda.
Stop: Interrupting me when I am
speaking.
Why? It makes us less effective in
communicating, breaks my chain of
thought, and makes me appear to
others as weak and/or lacking in
executive presence.
Keep: Having our weekly project
status meetings.
Why? I want to know if project is on
schedule and whether there are any
obstacles your team is facing so we
can deal with them.
26. Complement team
skills with the right
advisors/investors with
the right track record
Set up the right
compensation
structure: CEO salary,
fair equity distribution,
incentives for advisors
Past interaction
(professional and
personal) matters
Step 2: It takes a village… build a network!
Source: Startup of You