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Corporate 
Training: 
Could E-learning 
Replace One-On- 
One In-Person 
Learning? 
Jennifer Hislop 
Chestnut Hill College, 
Philadelphia
According to the American Society 
for Training & Development 
(ASTD) 
“For the past three years, the percentage of training 
offered by organizations via traditional instructor-led 
classroom has been making a slow decline...At 
the same time there has been an increase in the 
usage of technology-based methods...” (Miller, 2013, p. 
42)
Introduction 
• Corporations are seeing a 
trend in the increase of e-learning 
and the decline of 
in-person training 
• Preliminary research at my 
workplace indicates an 
interest in e-learning: 
• Uniform training 
• Increased access to training 
• Time/cost saving
Potential Benefits 
• Can e-learning actually 
replace in-person training 
as an employee learning 
and development 
solution? 
• Similar or improved 
performance/ transfer of 
training (Dongsong, Zhao, Lina, & 
Nunamaker, 2004; Petty, Lim, & Zulauf, 2007) 
• Cost savings (Petty, Lim, & Zulauf, 
2007; Strother, 2002)
Problem Statement 
The purpose of this study is to discover if 
asynchronous e-learning modules could 
save training time and costs over one-on-one 
in-person training in a small office 
setting of 50 or less employees.
Background 
• Andragogy 
• ADDIE/Instructional 
Design 
• Analyze 
• Design 
• Develop 
• Implement 
• Evaluate 
• Transfer of Training
Background 
• Computer Based 
Training 
• Asynchronous E-learning 
• Course Authoring 
Tools 
• Learning 
Management 
Systems
Corporate E-Learning 
• Review of past qualitative 
studies shows e-learning 
is beneficial (Strother, 2002) 
• No difference in 
traditional e-learning vs 
KPI-based e-learning 
(Wang, Ran, Liao, & Yang, 2010) 
• Participants in the same 
e-learning program 
gained different types of 
knowledge (Baudoin, 2010)
Corporate E-Learning Vs. Face-To-Face 
• Web-based instruction is 
superior or equivalent to in-person 
instruction (Pang, 2009) 
• Employees have positive 
experience with e-learning 
and find it flexible/cost-effective 
(Olafsen & Cetindamar, 
2005) 
• Face-to-face and e-learning 
are equally effective 
(Chamberlain & Taylor, 2011)
Corporate E-Learning Vs. Face-To-Face 
• E-learning strips away 
learner interaction with 
the material (Witthaus, 2009) 
• Activity-based 
courses (Cornelius, Gordon, & 
Ackland, 2011) 
• E-mentoring (Thompson, 
Jeffries, & Topping, 2010)
Literature Review 
• Limited information/biased 
studies on asynchronous e-learning 
in corporations 
• Focus on e-learning 
effectiveness without 
comparing to other modes of 
training 
• Research needed to discover 
if asynchronous e-learning is 
as effective as one-on-one in-person 
training in a corporate 
setting
Study Design 
• 50-200 working adults 
with e-learning 
experience 
• Online survey with 
open-ended questions 
• Follow up email and 
in-person interviews 
with some participants
Conclusion 
• Can corporate e-learning 
replace one-on-one face-to-face 
training? 
• Gaps in the 
literature/opposing data from 
various past studies 
• An online survey and 
interviews will be conducted 
• Patterns emerging from this 
qualitative phenomenological 
study may help to answer 
this question
References 
Baudoin, E. (2010). Exploring diversity of learning outcomes in e-learning courses: results 
of a qualitative study in a French multinational company. International Journal Of 
Training & Development, 14(3), 223-238. doi:10.1111/j.1468-2419.2010.00354.x. 
Chamberlain, S., & Taylor, R. (2011). Online or Face-to-Face? An Experimental Study of 
Examiner Training. British Journal Of Educational Technology, 42(4), 665-675. 
Cornelius, S., Gordon, C., & Ackland, A. (2011). Towards flexible learning for adult 
learners in professional contexts: an activity-focused course design. Interactive Learning 
Environments, 19(4), 381-393. 
Dongsong, Z., Zhao, J., Lina, Z., & Nunamaker, J. F. (2004). CAN E-LEARNING 
REPLACE CLASSROOM LEARNING?. Communications Of The ACM, 47(5), 75-79. 
doi:10.1145/986213.986216 
Miller, L. (2013). ASTD's 2013 STATE OF THE INDUSTRY REPORT: workplace 
learning. T+D, 67(11), 40- 45. 
Olafsen, R., & Cetindamar, D. (2005). E-learning in a competitive firm setting. Innovations 
In Education & Teaching International, 42(4), 325-335. 
doi:10.1080/14703290500062581
References 
Pang, K. (2009). Video-Driven Multimedia, Web-Based Training in the Corporate Sector: 
Pedagogical Equivalence and Component Effectiveness. International Review Of 
Research In Open And Distance Learning, 10(3), 1-14. 
Petty, G. C., Lim, D. H., & Zulauf, J. (2007). Training Transfer between CD-ROM Based 
Instruction and Traditional Classroom Instruction. Journal Of Technology Studies, 33(1), 
48-56. 
Strother, J. (2002). An Assessment of the Effectiveness of e-learning in Corporate 
Training Programs. The International Review Of Research In Open And Distance 
Learning, 3(1). Retrieved from http://www.irrodl.org/index.php/irrodl/article/view/83/161 
Thompson, L., Jeffries, M., & Topping, K. (2010). E-Mentoring for E-Learning 
Development. Innovations In Education And Teaching International, 47(3), 305-315. 
Wang, M., Ran, W., Liao, J., & Yang, S. J. H. (2010). A Performance-Oriented Approach 
to E Learning in the Workplace. Educational Technology & Society, 13 (4), 167–179. 
Witthaus, G. (2009). The Implications of SCORM Conformance for Workplace e-Learning. 
Electronic Journal Of E-Learning, 7(2), 183-190.
bQ 
AA 
Questions

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E learning presentation Large File

  • 1. Corporate Training: Could E-learning Replace One-On- One In-Person Learning? Jennifer Hislop Chestnut Hill College, Philadelphia
  • 2. According to the American Society for Training & Development (ASTD) “For the past three years, the percentage of training offered by organizations via traditional instructor-led classroom has been making a slow decline...At the same time there has been an increase in the usage of technology-based methods...” (Miller, 2013, p. 42)
  • 3. Introduction • Corporations are seeing a trend in the increase of e-learning and the decline of in-person training • Preliminary research at my workplace indicates an interest in e-learning: • Uniform training • Increased access to training • Time/cost saving
  • 4. Potential Benefits • Can e-learning actually replace in-person training as an employee learning and development solution? • Similar or improved performance/ transfer of training (Dongsong, Zhao, Lina, & Nunamaker, 2004; Petty, Lim, & Zulauf, 2007) • Cost savings (Petty, Lim, & Zulauf, 2007; Strother, 2002)
  • 5. Problem Statement The purpose of this study is to discover if asynchronous e-learning modules could save training time and costs over one-on-one in-person training in a small office setting of 50 or less employees.
  • 6. Background • Andragogy • ADDIE/Instructional Design • Analyze • Design • Develop • Implement • Evaluate • Transfer of Training
  • 7. Background • Computer Based Training • Asynchronous E-learning • Course Authoring Tools • Learning Management Systems
  • 8. Corporate E-Learning • Review of past qualitative studies shows e-learning is beneficial (Strother, 2002) • No difference in traditional e-learning vs KPI-based e-learning (Wang, Ran, Liao, & Yang, 2010) • Participants in the same e-learning program gained different types of knowledge (Baudoin, 2010)
  • 9. Corporate E-Learning Vs. Face-To-Face • Web-based instruction is superior or equivalent to in-person instruction (Pang, 2009) • Employees have positive experience with e-learning and find it flexible/cost-effective (Olafsen & Cetindamar, 2005) • Face-to-face and e-learning are equally effective (Chamberlain & Taylor, 2011)
  • 10. Corporate E-Learning Vs. Face-To-Face • E-learning strips away learner interaction with the material (Witthaus, 2009) • Activity-based courses (Cornelius, Gordon, & Ackland, 2011) • E-mentoring (Thompson, Jeffries, & Topping, 2010)
  • 11. Literature Review • Limited information/biased studies on asynchronous e-learning in corporations • Focus on e-learning effectiveness without comparing to other modes of training • Research needed to discover if asynchronous e-learning is as effective as one-on-one in-person training in a corporate setting
  • 12. Study Design • 50-200 working adults with e-learning experience • Online survey with open-ended questions • Follow up email and in-person interviews with some participants
  • 13. Conclusion • Can corporate e-learning replace one-on-one face-to-face training? • Gaps in the literature/opposing data from various past studies • An online survey and interviews will be conducted • Patterns emerging from this qualitative phenomenological study may help to answer this question
  • 14. References Baudoin, E. (2010). Exploring diversity of learning outcomes in e-learning courses: results of a qualitative study in a French multinational company. International Journal Of Training & Development, 14(3), 223-238. doi:10.1111/j.1468-2419.2010.00354.x. Chamberlain, S., & Taylor, R. (2011). Online or Face-to-Face? An Experimental Study of Examiner Training. British Journal Of Educational Technology, 42(4), 665-675. Cornelius, S., Gordon, C., & Ackland, A. (2011). Towards flexible learning for adult learners in professional contexts: an activity-focused course design. Interactive Learning Environments, 19(4), 381-393. Dongsong, Z., Zhao, J., Lina, Z., & Nunamaker, J. F. (2004). CAN E-LEARNING REPLACE CLASSROOM LEARNING?. Communications Of The ACM, 47(5), 75-79. doi:10.1145/986213.986216 Miller, L. (2013). ASTD's 2013 STATE OF THE INDUSTRY REPORT: workplace learning. T+D, 67(11), 40- 45. Olafsen, R., & Cetindamar, D. (2005). E-learning in a competitive firm setting. Innovations In Education & Teaching International, 42(4), 325-335. doi:10.1080/14703290500062581
  • 15. References Pang, K. (2009). Video-Driven Multimedia, Web-Based Training in the Corporate Sector: Pedagogical Equivalence and Component Effectiveness. International Review Of Research In Open And Distance Learning, 10(3), 1-14. Petty, G. C., Lim, D. H., & Zulauf, J. (2007). Training Transfer between CD-ROM Based Instruction and Traditional Classroom Instruction. Journal Of Technology Studies, 33(1), 48-56. Strother, J. (2002). An Assessment of the Effectiveness of e-learning in Corporate Training Programs. The International Review Of Research In Open And Distance Learning, 3(1). Retrieved from http://www.irrodl.org/index.php/irrodl/article/view/83/161 Thompson, L., Jeffries, M., & Topping, K. (2010). E-Mentoring for E-Learning Development. Innovations In Education And Teaching International, 47(3), 305-315. Wang, M., Ran, W., Liao, J., & Yang, S. J. H. (2010). A Performance-Oriented Approach to E Learning in the Workplace. Educational Technology & Society, 13 (4), 167–179. Witthaus, G. (2009). The Implications of SCORM Conformance for Workplace e-Learning. Electronic Journal Of E-Learning, 7(2), 183-190.