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PRESENTED BY:
RAKESH A (U113163)
RANJANA PATIL (U113164)
ROHIT SHEKHAR (U113165)
SAMIT PATNAIK (U113166)
SAMYAK SABAT (U113167)
SANJEEBAN MOHANTY
 Buying and selling of products or services over
electronic systems such as the Internet and other
computer networks.
 The entire online process of developing, marketing,
selling, delivering, servicing and paying for
products and services.
Conducting e-commerce with individuals outside a
firm requires
 Establishing an electronic presence in the virtual
world.
 This is done by creating a website.
 These pages contain the information that a
company wishes to share with others.
 Includes catalogue of goods and services for sale.
Some of the successful elements of an e-commerce
website are -
 displaying product information/pictures clearly
 offering multiple payment options
 providing telephone support
 including postage & taxes in purchase price
 giving a money back guarantee
 working on a secure platform.
Figure : Transaction process
Customers typically need to:
 generate and approve purchase orders
 accept and verify deliveries
 receive and approve invoices
 make payments
 link purchases into accounting, inventory
management, production control and/or other
internal systems
 Track status of orders, delivery dates and invoices
Amazon
www.amazon.com
The portal proposes different articles from different brands offering the
consumer a large choice of products.
The retailer
iTunes and Harvard Business Review
www.apple.com/itunes/store and www.hbsp.harvard.edu
User pays to get the entertainment content provided by the site.
The Content Providers
eBay
www.ebay.com
The user sells to the user by auctions.
THE E-AUCTION SITE
 Inexpensive way to help customers and suppliers
find one another
 Enhanced and simplified product selection
 Consistent pricing in industries
 Improved information transfers between customers
and suppliers
 Improved post-sale service
 Ex: Dell Computer now achieves around half its
sales from the Internet.
 B2B E-Commerce is the electronic exchange of
business documents between businesses for the
purpose of conducting commerce.
 Electronic Data Interchange (EDI) is a standard
format for exchanging business data between
businesses.
Dell
www.dell.com
The company sells computers to other companies via the internet. The
interaction can also be done via the phone.
Example 1: The e-auctions site
Alibaba
www.alibaba.com
Wholesale retailers get in touch with business buyers and bargain over the
internet over the products. They can also enter in contact via the phone.
Example 2: The wholesale portal
 Scalability
 Improved efficiencies
 More customers
 Increased sales
 Improved brand awareness
 Analytics
 Meet defined needs perceived as important by
buyers
 Perform all activities in sales and distribution
process that are expected by customers
 Provide additional value to customers as compared
to other competitors
E commerce and b2 b

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E commerce and b2 b

  • 1. PRESENTED BY: RAKESH A (U113163) RANJANA PATIL (U113164) ROHIT SHEKHAR (U113165) SAMIT PATNAIK (U113166) SAMYAK SABAT (U113167) SANJEEBAN MOHANTY
  • 2.  Buying and selling of products or services over electronic systems such as the Internet and other computer networks.  The entire online process of developing, marketing, selling, delivering, servicing and paying for products and services.
  • 3. Conducting e-commerce with individuals outside a firm requires  Establishing an electronic presence in the virtual world.  This is done by creating a website.  These pages contain the information that a company wishes to share with others.  Includes catalogue of goods and services for sale.
  • 4. Some of the successful elements of an e-commerce website are -  displaying product information/pictures clearly  offering multiple payment options  providing telephone support  including postage & taxes in purchase price  giving a money back guarantee  working on a secure platform.
  • 6. Customers typically need to:  generate and approve purchase orders  accept and verify deliveries  receive and approve invoices  make payments  link purchases into accounting, inventory management, production control and/or other internal systems  Track status of orders, delivery dates and invoices
  • 7.
  • 8. Amazon www.amazon.com The portal proposes different articles from different brands offering the consumer a large choice of products. The retailer
  • 9. iTunes and Harvard Business Review www.apple.com/itunes/store and www.hbsp.harvard.edu User pays to get the entertainment content provided by the site. The Content Providers
  • 10.
  • 11. eBay www.ebay.com The user sells to the user by auctions. THE E-AUCTION SITE
  • 12.  Inexpensive way to help customers and suppliers find one another  Enhanced and simplified product selection  Consistent pricing in industries  Improved information transfers between customers and suppliers  Improved post-sale service  Ex: Dell Computer now achieves around half its sales from the Internet.
  • 13.  B2B E-Commerce is the electronic exchange of business documents between businesses for the purpose of conducting commerce.  Electronic Data Interchange (EDI) is a standard format for exchanging business data between businesses.
  • 14. Dell www.dell.com The company sells computers to other companies via the internet. The interaction can also be done via the phone. Example 1: The e-auctions site
  • 15. Alibaba www.alibaba.com Wholesale retailers get in touch with business buyers and bargain over the internet over the products. They can also enter in contact via the phone. Example 2: The wholesale portal
  • 16.  Scalability  Improved efficiencies  More customers  Increased sales  Improved brand awareness  Analytics
  • 17.  Meet defined needs perceived as important by buyers  Perform all activities in sales and distribution process that are expected by customers  Provide additional value to customers as compared to other competitors