Driver Based Budgeting & Planning
                                   The Performance Conference
                                        October 20, 2011




                                                     Jim Robertson
© 2011 James A. Robertson, Jr.
Agenda

Why Use a Driver-Based Approach?


Integrating Financial and Non-Financial Drivers


Rapid Assessment of Different Scenarios


P.S. Getting the Data


Summary


                         2
What is Driver Based Planning?
• Method of planning/forecasting financial performance based on activities
  performed by the organizations
   – Financial/Non-financial
   – Tactical/Strategic

• Better drivers
   – Should be selected carefully so that the organization focuses on the
      right thing
   – Cascade from strategy to operations
   – Are measurable and obtainable on a periodic basis

• Input, not output, measures
   – Ideally are linked to performance measures which reflect organizations
      strategic objectives
We All Live in a Complex Environment…
Drivers Organize and Clarify




Source: Balanced Scorecard Collaborative/Palladium
Agenda

Why Use a Driver-Based Approach?


Integrating Financial and Non-Financial Drivers


Rapid Assessment of Different Scenarios


P.S. Getting the Data


Summary


                         6
Drivers in Construction Industry

                                                Backlog
Consolidated
                                                                 Proposals
                                             New Projects      Submitted and
                                                                   Won
                                  Revenue

                                            Time & Materials
   Group

                                                Service

               Operating Income

                                                                                              Hours Available
 Geography                                                        Labor        Hours Worked

                                                 COGS                                           Utilization

                                  Expense                        Material

                                                 G&A
  Branch
Revenue Forecasting by Type



• Focus on most variable element: new
  projects

• Required implementation of standardized
  sales pipeline process used consistently
  throughout the company

• Operational benefits were as good, or
  better, than improved financial visibility




                                               8
Revenue Forecasting by Labor Burn


• Strong statistical relationship
  between hours worked and
  revenue
          - Varied by branch
          - Identified opportunities
            for improved efficiency

• Required extensive data collection,
  cleansing, and analysis

• Provided additional visibility into
  required staffing by job location



                                               9
FP&A Roadmap




               10
Agenda

Why Use a Driver-Based Approach?


Integrating Financial and Non-Financial Drivers


Rapid Assessment of Different Scenarios


P.S. Getting the Data


Summary


                         11
Standard Sensitivity Analysis Modules
Provide a Discrete Range of Outcomes




   • Considers only a few discrete outcomes.
   • Each outcome has the same weight – no probabilities.
   • Typically does not consider interdependence between inputs
Other Tools Allow for More Nuanced
            Assessments of Probability

• Monte Carlo simulations provide much more comprehensive risk assessment.


• Each driver is assigned to a probability distribution.


• By using probability distributions, variables can have different probabilities of different
  outcomes occurring.


• Probability distributions are a much more realistic way of describing uncertainty in
  variables of a risk analysis.
Inputs Can Be Assigned to Distributions
   Which Most Closely Refect Reality
Monte Carlo Analysis Provides a Probability-Weighted
                Range of Outcomes
Results Available in a Variety of Formats
Agenda

Why Use a Driver-Based Approach?


Integrating Financial and Non-Financial Drivers


Rapid Assessment of Different Scenarios


P.S. Getting the Data


Summary


                         17
Multiple Options for BI Platforms Exist
BI without a BI Budget
Connecting to Data
Creating a Report
Creating a Dashboard
Pipeline Trending




                    Snapshots are taken on the first day of each month
                    for all active projects in the pipeline with start dates
                    in 2009 or later



            23
Win Rates




            YTD
            Past 6 months
Opportunity Maps
Product/Channel Analysis
Agenda

Why Use a Driver-Based Approach?


Integrating Financial and Non-Financial Drivers


Rapid Assessment of Different Scenarios


P.S. Getting the Data


Summary


                         27
Plan for FP&A!
• Every Enterprise is unique

•There is no one way to get from


                                        to


• What is certain is that you will not end up where you wanted to be how you
 thought you would get there.

•Need to flex and adjust during the voyage


                                 “Which road do I take?"
                                "Where do you want to go?"
                                "I don't know," Alice answered.
                                "Then, said the cat, it doesn't matter.”
                                             28
There Will Be Some Pain Involved!
D x V x S x A > Resistance to Change

•   Dissatisfaction with Status Quo
     – Burning issue helps

•   Vision of Future State
     – Somebody has to know what a better world looks like and how to move an organization there
     – Right tools and processes in the right place at the right time

•   Status of 1st Steps towards change
     – Something has started

•   Ability to Change
     – Planning Team - process and change management skills
     – Planning group as the vanguard of the revolutionary movement
             • Make it look evolutionary, not revolutionary
             • Incognito if needed
     – Company – how used is it to change?
     – Top Mgmt support – great if it’s there, but you can structure an approach which includes
          winning their confidence by demonstrating how planning helps makes better decisions.




                                                 30
Concluding Thoughts

•   Organizing Theme: Planning helps people make better decisions – at all levels of an
    organization

•   Integrated process makes sure nothing (well, as little as possible) falls between the
    cracks
     – Strategic Plan (3+ years) Business Plan (1 year) Budget (1 year)

•   Focusing upstream drives simplicity downstream
     – Eliminate multiple budget iterations which strip away ownership and linkages

•   Tools can help, but introducing or using a tool at the wrong time will wreak havoc

•   The world is not your oyster
     – Understand scope of influence and ability to change

• Plan for planning, continue to adapt to changing situations

• jarobertson2@gmail.com
                                                31

Driver based planning

  • 1.
    Driver Based Budgeting& Planning The Performance Conference October 20, 2011 Jim Robertson © 2011 James A. Robertson, Jr.
  • 2.
    Agenda Why Use aDriver-Based Approach? Integrating Financial and Non-Financial Drivers Rapid Assessment of Different Scenarios P.S. Getting the Data Summary 2
  • 3.
    What is DriverBased Planning? • Method of planning/forecasting financial performance based on activities performed by the organizations – Financial/Non-financial – Tactical/Strategic • Better drivers – Should be selected carefully so that the organization focuses on the right thing – Cascade from strategy to operations – Are measurable and obtainable on a periodic basis • Input, not output, measures – Ideally are linked to performance measures which reflect organizations strategic objectives
  • 4.
    We All Livein a Complex Environment…
  • 5.
    Drivers Organize andClarify Source: Balanced Scorecard Collaborative/Palladium
  • 6.
    Agenda Why Use aDriver-Based Approach? Integrating Financial and Non-Financial Drivers Rapid Assessment of Different Scenarios P.S. Getting the Data Summary 6
  • 7.
    Drivers in ConstructionIndustry Backlog Consolidated Proposals New Projects Submitted and Won Revenue Time & Materials Group Service Operating Income Hours Available Geography Labor Hours Worked COGS Utilization Expense Material G&A Branch
  • 8.
    Revenue Forecasting byType • Focus on most variable element: new projects • Required implementation of standardized sales pipeline process used consistently throughout the company • Operational benefits were as good, or better, than improved financial visibility 8
  • 9.
    Revenue Forecasting byLabor Burn • Strong statistical relationship between hours worked and revenue - Varied by branch - Identified opportunities for improved efficiency • Required extensive data collection, cleansing, and analysis • Provided additional visibility into required staffing by job location 9
  • 10.
  • 11.
    Agenda Why Use aDriver-Based Approach? Integrating Financial and Non-Financial Drivers Rapid Assessment of Different Scenarios P.S. Getting the Data Summary 11
  • 12.
    Standard Sensitivity AnalysisModules Provide a Discrete Range of Outcomes • Considers only a few discrete outcomes. • Each outcome has the same weight – no probabilities. • Typically does not consider interdependence between inputs
  • 13.
    Other Tools Allowfor More Nuanced Assessments of Probability • Monte Carlo simulations provide much more comprehensive risk assessment. • Each driver is assigned to a probability distribution. • By using probability distributions, variables can have different probabilities of different outcomes occurring. • Probability distributions are a much more realistic way of describing uncertainty in variables of a risk analysis.
  • 14.
    Inputs Can BeAssigned to Distributions Which Most Closely Refect Reality
  • 15.
    Monte Carlo AnalysisProvides a Probability-Weighted Range of Outcomes
  • 16.
    Results Available ina Variety of Formats
  • 17.
    Agenda Why Use aDriver-Based Approach? Integrating Financial and Non-Financial Drivers Rapid Assessment of Different Scenarios P.S. Getting the Data Summary 17
  • 18.
    Multiple Options forBI Platforms Exist
  • 19.
    BI without aBI Budget
  • 20.
  • 21.
  • 22.
  • 23.
    Pipeline Trending Snapshots are taken on the first day of each month for all active projects in the pipeline with start dates in 2009 or later 23
  • 24.
    Win Rates YTD Past 6 months
  • 25.
  • 26.
  • 27.
    Agenda Why Use aDriver-Based Approach? Integrating Financial and Non-Financial Drivers Rapid Assessment of Different Scenarios P.S. Getting the Data Summary 27
  • 28.
    Plan for FP&A! •Every Enterprise is unique •There is no one way to get from to • What is certain is that you will not end up where you wanted to be how you thought you would get there. •Need to flex and adjust during the voyage “Which road do I take?" "Where do you want to go?" "I don't know," Alice answered. "Then, said the cat, it doesn't matter.” 28
  • 29.
    There Will BeSome Pain Involved!
  • 30.
    D x Vx S x A > Resistance to Change • Dissatisfaction with Status Quo – Burning issue helps • Vision of Future State – Somebody has to know what a better world looks like and how to move an organization there – Right tools and processes in the right place at the right time • Status of 1st Steps towards change – Something has started • Ability to Change – Planning Team - process and change management skills – Planning group as the vanguard of the revolutionary movement • Make it look evolutionary, not revolutionary • Incognito if needed – Company – how used is it to change? – Top Mgmt support – great if it’s there, but you can structure an approach which includes winning their confidence by demonstrating how planning helps makes better decisions. 30
  • 31.
    Concluding Thoughts • Organizing Theme: Planning helps people make better decisions – at all levels of an organization • Integrated process makes sure nothing (well, as little as possible) falls between the cracks – Strategic Plan (3+ years) Business Plan (1 year) Budget (1 year) • Focusing upstream drives simplicity downstream – Eliminate multiple budget iterations which strip away ownership and linkages • Tools can help, but introducing or using a tool at the wrong time will wreak havoc • The world is not your oyster – Understand scope of influence and ability to change • Plan for planning, continue to adapt to changing situations • jarobertson2@gmail.com 31