The document provides information about Dreamforce 2023, which will take place from September 12-14, 2023 at the Moscone Center in San Francisco. Dreamforce is Salesforce's largest annual customer conference, bringing together business leaders, customers, partners and developers to learn about Salesforce products, trends, and roadmaps. The event will focus on the intersection of Salesforce and AI, with keynotes from leaders in AI and opportunities for attendees to learn hands-on about applying AI within the Salesforce platform.

1. September 12–14, 2023
Moscone Center - San Francisco, CA
Dreamforce 23:
Where Salesforce
Meets AI

2. Dreamforce usually takes place in San Francisco,
California, bringing together business leaders, Salesforce
customers, partners, and developers from all over the
world. One of the largest tech conferences focused
specifically on the Salesforce ecosystem, attending
the event enables you to gain valuable industry
insights, Stay updated on the latest trends, and
learn about the Salesforce roadmap.
Dreamforce Overview:
September 12–14, 2023
Moscone Center - San Francisco, CA

3. SalesforceSolutions
It supports online storefronts, product
catalogs, shopping carts, and seamless
customer experiences.
It allows users to explore data, create
interactive dashboards, and gain insights into
business performance.
It includes features for email marketing, social
media management, customer journey
mapping, and personalized content delivery.
It provides tools for lead management,
opportunity tracking, sales forecasting,
and collaboration among sales teams.
It offers tools for app development,
customization, and integration
with other systems.
It enables businesses to handle customer
inquiries, complaints, and support
requests across various channels.
Commerce Cloud
Einstein Analytics
Marketing Cloud
SalesCloud
Platform
Service Cloud
Salesforce offers a wide range of solutions that cater to different aspects of
customer relationship management (CRM) and business operations.
September 12–14, 2023
Moscone Center - San Francisco, CA

4. Explore trusted apps and experts featured
at Dreamforce. Unleash the full power of
AI + Data + CRM.
Empower everyone to automate manual
tasks with flexible workflows and more than
2,500 integrated apps.
It Creates a unified customer profile across
all touchpoints by connecting customer
identities, data, and marketing journeys.
It helps connect disparate systems,
applications, and data sources to create
a unified and connected ecosystem.
With all your data flowing directly
onto one platform, you can efficiently
quantify your carbon footprint across.
It Unifies your customer data and
takes action on insights with AI and
automation in real time.
Partners
Slack
Truth
MuleSoft
Net Zero
Data Cloud
September 12–14, 2023
Moscone Center - San Francisco, CA

5. DataAnalysisand
Insights
ProductDevelopment
and Innovation
SupplyChain
Management
Automationand
Efficiency
CustomerSupport
and Chatbots
AI Integration
AI integration plays a pivotal role in modern business
operations by revolutionizing how organizations
gather insights, automate processes, enhance
customer experiences, and drive growth. Here are
some key aspects of the role of AI integration in
modern business operations:
September 12–14, 2023
Moscone Center - San Francisco, CA

6. Keynote Speakers:
Join the brightest minds shaping our future at the
largest and most magical AI event ever.
Expert and innovator in AI.
Businessperson, investor, and
programmer. former Y
Combinator president.
Sam Altman
CEO,
OpenAI
An entrepreneur who
developed the scaling and RLHF
rules. working to create safe,
and benevolent AI systems.
Dario Amodei
Co-founder and CEO,
Anthropic
Computer scientist and award-
winning AI researcher who
helped establish AI ethics. Most
influential people in 2023.
Dr. MargaretMitchell
Chief Ethics Scientist,
Hugging Face
Former Chief Scientist at
Salesforce and CEO of AI
startup MetaMind. Stanford
Computer Science Ph.D.
RichardSocher
Founder & CEO,
You.com
September 12–14, 2023
Moscone Center - San Francisco, CA

7. AI automates data processing tasks, accelerating
analysis and saving time.
Efficiency
AI's predictive models forecast future trends, aiding
proactive decision-making.
Prediction
AI tailors insights for specific audiences, enhancing
engagement and relevance.
Personalization
AI enables rapid analysis for quick, informed decisions
in dynamic environments.
Real-time
AI uncovers hidden patterns and correlations, providing
deeper insights from complex data.
Insights
AI EnhancesData Analysis
and Decision-Making
September 12–14, 2023
Moscone Center - San Francisco, CA

8. AI-Driven Insights in a Business Context
AI analyzes customer transaction data to reveal buying
patterns and preferences.
Customer PurchasePatterns
AI forecasts demand based on historical data, current
trends, and external factors.
InventoryOptimization
AI assesses employee performance metrics, such as
productivity, and project completion rates.
Employee PerformanceAnalysis
AI tracks user behavior on websites to identify which
factors contribute to higher conversion rates.
WebsiteConversionRates
AI analyzes social media interactions to determine the most
effective content types, posting times, and platforms .
SocialMedia Engagement
September 12–14, 2023
Moscone Center - San Francisco, CA

9. Hands-onsessionsthatmightbe
offeredto helpattendeeslearn
aboutAI toolswithinSalesforce
Attendees learn how to
leverage Salesforce's AI tools to
predict sales trends and
forecast revenue more
accurately.
AI-PoweredSales
ForecastingWorkshop
Attendees discover how to use
Tableau CRM (formerly known
as Einstein Analytics) to create
interactive dashboards and
reports.
AI-DrivenAnalyticswith
TableauCRM
Attendees work with Einstein
Lead Scoring to understand
how AI can prioritize and route
leads more effectively and
fastly.
AI-EnhancedLead
ScoringWorkshop
This session demonstrates how
to streamline business
processes using AI-driven
automation tools within
Salesforce.
AutomatingWorkflows
withSalesforceEinstein
September 12–14, 2023
Moscone Center - San Francisco, CA

10. September 12–14, 2023
Moscone Center - San Francisco, CA
Customer Success
Stories
HPE utilized Salesforce and AI to enhance its
customer support. By integrating AI-powered
chatbots and automation, they improved their
response time, reduced manual workload.
Coca-Cola used Salesforce and AI to improve its
field sales operations. By integrating AI-driven
insights, they were able to provide their sales
teams with real-time data on store performance.
ABB, a multinational technology company, used
Salesforce and AI to optimize its sales processes.
By incorporating AI-driven analytics from
Salesforce, they gained insights into their sales.
Hulu utilized Salesforce and AI to improve customer
engagement and content recommendations. By
integrating Salesforce's AI tools, they were able to
analyze user preferences and viewing behavior.
Hewlett Packard Enterprise
The Coca-Cola Company
ABB
Hulu

11. September 12–14, 2023
Moscone Center - San Francisco, CA
Salesforce offers AI-powered tools and features that
enable marketers to create more personalized,
relevant, and effective marketing experiences for
their customers. Here's how AI-driven marketing
automation works within Salesforce:
AI-drivenMarketing
AutomationwithinSalesforce
• Data Enrichment
• Optimal Send Times
• Social Media Insights
• Performance Analytics
• Predictive Lead Scoring
• Customer Segmentation
• A/B Testing Optimization
• Lead Nurturing Automation
• Dynamic Content
Generation

12. Opportunitiesfor attendees toconnectand
collaborateat Dreamforce:
September 12–14, 2023
Moscone Center - San Francisco, CA
Attendees can participate in meetups tailored
to their industry, allowing them to connect
with peers who share similar challenges,
opportunities, and interests.
Dreamforce offers a dedicated space for the
Trailblazer Community, where attendees can
connect with fellow Salesforce users, exchange best
practices, and learn from each other's experiences.
Attendees can explore innovation hubs and expo
areas where they can interact with sponsors,
partners, and startups. These exchanges create
opportunities for cross-industry collaboration.
Dreamforce hosts various networking mixers,
where attendees can mingle, exchange ideas,
and forge valuable connections with
fellow industry professionals.
Keynote presentations, panel discussions, and
fireside chats featuring industry experts
encourage attendees to engage in
meaningful discussions.
Workshops provide a platform for attendees
to learn together and brainstorm creative
solutions. These hands-on sessions foster
teamwork and idea-sharing.
Industry-specific Meetups
Trailblazer Community
Innovation Exchanges
NetworkingMixers
Expert-led Discussions
Interactive Workshops

13. As AI advances, expect Salesforce to deliver
even smarter insights, hyper-personalized
experiences, and automated efficiencies.
The horizon is brimming with potential,
redefining how businesses connect,
engage, and thrive. Get ready to embrace a
new era of AI-powered Salesforce solutions.
The fusion of Salesforce and AI is poised to
reshape industries and businesses across
the board. Brace for a future where
businesses thrive on the power of AI-
infused Salesforce solutions.
SalesforceandAI:
ADynamicEvolution
September 12–14, 2023
Moscone Center - San Francisco, CA

14. September 12–14, 2023
Moscone Center - San Francisco, CA
Custom Software
Development
Mobile App
Development
Salesforce
Expertise
Product
Development
Quality
Assurance
UI/UX
Design
Consulting and
Strategy
Cloud
Services
Algoworkscanadd substantial
valuetoyourbusiness

15. We offer services in key areas of enterprise mobile app
development, enterprise content management solutions(CMS),
customer relationship management (CRM), and software product
engineering (SPE). Algoworks provides state-of-the-art DevOps
services to optimize software processes for businesses. We follow
a consultative-driven approach for providing end-to-end expertise
in providing mobility solutions, besides being one of the top service
providers on SaaS technologies like Salesforce.
sales@algoworks.com
+1-877-284-1028
www.algoworks.com
Sunnyvale, CA 94086
Contact Us
September 12–14, 2023
Moscone Center - San Francisco, CA

16. Meet your next
Salesforce Partner!
Thank You
September 12–14, 2023
Moscone Center - San Francisco, CA