Dr. Karen Spear, Director of the Center for Organizational Ethics presents "Franciscan Servant Leadership and the Appeals Process." The Center for Organizational Ethics at Marian University began through a generous gift from OneAmerica Financial Partners in 2005. The gift honors Jerry and Rosemary Semler; Jerry Semler is former chief executive officer of OneAmerica and a member of the Marian University Board of Trustees.

1. Franciscan servant leadership AND THE APPEAL PROCESS Dr. Karen Spear, Ph.D. Director, Center for Organizational Ethics Marian University Marcy Ripberger President, Character Council of Indiana

2. Introduction Care of Human Creation: The Business Organization Servant leadership as way to “care” for business enterprise What can we learn from St. Francis? How we’ll proceed Dr. Karen Spear: Definition of servant leadership; description of 4 practices of Franciscan leadership promoting 4 Franciscan values Marcy: Character qualities of servant leadership The Appeal Process

3. Practices of Franciscan Servant Leadership Dr. Karen Spear, Ph.D. Marian University

5. Focuses on needs of others/organization

6. Stewardship

7. How can Servant Leadership be Franciscan?

10. To empty ourselves, prayer is essential

11. “deep, regular, meaningful prayer” (National Formation, p. 9)Prayer: foundation of Marian University’s four Franciscan values

13. Need to be vulnerable

14. Working through conflictFrancis: Dialoguing through conflict is doorway into “perfect joy.”

16. Do This as a Community

17. External Perspective

21. Everyone in the community needs to step up and take responsibility

22. Corollary: “Leader” may need to step down

23. Contribute to good of all

24. Share burden of leadership

25. Mitigate against burnout of single leader

27. Essential for self-emptying

28. Dialogue

29. Authentic relationship to discern needs of other

30. Discernment of Gifts

31. What “tools” do those in the community bring to the task at hand?

32. Shared Leadership

33. Mitigate against burnout

35. National Formation Commission of the National Fraternity of the Secular Franciscan Order, USA . Handbook for Secular Franciscan Servant Leaders. Lindsborg, KS: Barbo-Carlson Enterprises, 2005.

37. Prayer Faith - Confidence that actions rooted in good character will yield the best outcome, even when I cannot see how Forgiveness - Clearing the record of those who have wronged me and not holding a grudge Gratefulness - Letting others know by my words and actions how they have benefited my life Honor - Respecting others because of the higher authorities they represent

38. Dialogue Attentiveness – Showing the worth of a person or task by giving my undivided concentration Sensitivity - Perceiving the true attitudes and emotions of those around me Truthfulness - Earning future trust by accurately reporting past facts Deference - Limiting my freedom so I do not offend the tastes of those around me

39. Discernment of Gifts Discernment - Understanding the deeper reasons why things happen Discretion - Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences Tolerance - Realizing that everyone is at varying levels of character development

40. Shared Leadership Availability - Making my own schedule and priorities secondary to the wishes of those I serve Humility - Acknowledging that achievement results from the investment of others in my life Meekness - Yielding my personal rights and expectations with a desire to serve Wisdom - Seeing and responding to life situations from a perspective that transcends my current circumstances

41. Summary Servant Leadership, with good character driving Franciscan values and practices, ensures successful use of effective tools in the business community. This will change the way we ALL do business!