(TQM)Total Quality Management -Columban College BSIT-IV Brief background of Dr.Ishikawa , achievements and awards, and some notable quotes, and works

1. DR. KAORU ISHIKAWA

2. DR. KAORU ISHIKAWA
• Born on July 13, 1915
• Died on April 16, 1989 (aged 73)
• Joined the Japanese union of scientist
(JUSE) quality control research group.

3. DR. KAORU ISHIKAWA
• University of Tokyo with an engineering
degree in applied chemistry.
• Naval technical Officer.
• Nissan Liquid Fuel Company.
• Engineering Professor at The University of Tokyo.

4. AWARDS AND RECOGNITION
• 1972 American Society for Quality's Eugene L. Grant Award
• 1977 Blue Ribbon Medal by the Japanese Government for
achievements in industrial standardization
• 1982 Walter A. Shewhart Medal
• 1988 Awarded the Order of the Sacred Treasures, Second Class, by the
Japanese government.

5. CONTRIBUTIONS TO QUALITY OF
IMPROVEMENT
• User Friendly Quality Control
• Emphasized the Internal customer
• Shared Vision

6. MOST NOTABLE WORKS
Fishbone Cause and Effect Diagram(Ishikawa diagram)
A visualization tool for categorizing the
potential causes of a problem in
order to identify its root causes.

7. MOST NOTABLE WORKS
The Quality Circles
a group of employees that meets regularly
to consider ways of resolving problems and
improving production
in their organization.

8. NOTABLE QUOTES

9. NOTABLE QUOTES
“Think of at least four factors which
influence your problem.
See if a shift in one
of these causes can
give you a different
effect to explore.”

10. NOTABLE QUOTES
“Quality control starts
and ends
with training.”

11. ISHIKAWA GROUP MEMBERS
• Rameses A. Francia
• Mark Anthony Sencio
• Princess Obedicen
• Adrian Arfapo
• Jeffrey Estella
• Jomari Besa
• Bobby Azucena
• Alvinson Apostol
• Paul Cruz