The document presents a diagram illustrating how problems originating from clients make their way down the hierarchy in consulting firms. At the top, clients generate issues that initially reach partners, who pass them on to senior managers and then managers. The problems pick up speed and momentum as they roll downhill, eventually landing on consultants who get fully covered in the issues. While analysts are protected from the problems by their ignorance, they discover and conceal their own issues, allowing them to ferment over time and create additional problems for consultants.