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Don't go nuts!
Keys to successfully manage and
work in a distributed team
Clients
Team Members: 25 countries, working around the clock
100% distributed team
Team members in numbers
• 67% current team members for 5 years +
• Face to face meeting: 7 out of 228
• Team travel budget in 8 years: 520€ total
100% distributed team
Remote communication
Project Manager
Developers
Designers
Creative Director
1 Weekly meeting with the entire team
Daily stand ups with developers
Daily stand ups with designers
Conference Calls
Body language
55%
Tone of voice
38%
Actual message
7%
Information we perceive
Less misunderstandings: Camera always on
Less misunderstandings: Camera always on
Less Misunderstandings: Less emails
Less Misunderstandings: Simplify the channels
Use visual elements during meetings
Misunderstandings and trust
We only
trust the
people we
Who do you trust?
Tips to improve trust levels
Remote communication
On-boarding:
• Present yourself
• Biggest success story
• Last project
During the project:
• Get personal
• Humanize interactions
• Create virtual spaces for communication
• Fun activities
Fun activities: Create sense of belonging
Sense of belonging
Sense of belonging
Fun activities: Create sense of belonging
Sense of belonging
Fun activities: Create sense of belonging
Fun activities: Create sense of belonging
Sense of belonging
Sense of belonging
Create a mascot
• Spend 5 to 10 minutes brainstorming with your team to generate a list of personality traits and skills
that an ideal team member would possess.
• Your list should contain items that would be common for any team, as well as traits unique to
your specific team.
• Encourage team members to go beyond the obvious.
• After brainstorming, use the drawing feature of your online collaborative tool to create a team
mascot representing your ideal team member.
• It's fun to create your team mascot together in real time, with all team members contributing
something to the drawing. Make a stick figure that has all the characteristics in it.
• As a facilitator, you need to make sure that each person’s contribution is represented at least once
in the figure.
• Bring the stick figure to an artist (it can be a person in the team) and turn it into a cool-looking
mascot. Add the company colors if possible.
• Use it in presentations, and you can even make T-shirts and mugs with it and send them to the
team members.
Start to motivate your team
Disconnection
Disconnection
Top 5: Feeling part of the team
1. Getting to know others
2. Gratitude
3. The company cares about me
4. Clear guidance and development
5. Fun
Best
moment
in 2016
Disconnection
Autonomy Mastery
Purpose
Motivation
Recognition Sense of belonging
Motivation drops with frustrating
projects and difficult clients
Motivation
Purpose Sense of belonging
Purpose
How?
• Hire people that share similar values to your
company’s.
• Share the purpose in every meeting with
different examples.
• Help team members achieve their dreams.
Start to motivate your team
Know your team
• Personality
• Interests
• Interrelations
• Expectations
• Aspirations
• Potential and strengths
• Areas to improve
• What makes them thrive
Get to know your team
What Motivates Your Team?
Ask your team members to think about and answer these questions.
Then share them during a meeting or 1:1 session:
• Are you happy with your work and the tasks you do?
• What motivates you at work?
• Is it the purpose of your company?
• Is it the money?
• Your colleagues?
• Focus on the activities that motivate you the most. Ask yourself why
they are the ones that motivate you the most.
• What is your personal contribution to these tasks?
• How has management affected your motivation positively?
Negatively?
Get to know your team
What Demotivates Your Team?
Get to know your team
Clients
Team Members
Particularities of Remote Teams
Everything Must Be SUPER
Particularities of Remote Teams
• Super Self-Awareness
• Super Communication
• Super Patience
• Super Clever
• Super Caring
… and diversify the channels
Tomorrow 11am Workshop
A Digital Relationship: Communication with
remote clients
Managing-Virtual-Teams.com
• Workshops for Managers and Team Members
• Facilitate Team Activities
• 1:1 Consulting
Skype: annadanes
anna.danes@managing-virtual-teams.com

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Don't go nuts: Keys to successfully work in a distributed team

  • 1. Don't go nuts! Keys to successfully manage and work in a distributed team
  • 2. Clients Team Members: 25 countries, working around the clock 100% distributed team
  • 3. Team members in numbers • 67% current team members for 5 years + • Face to face meeting: 7 out of 228 • Team travel budget in 8 years: 520€ total 100% distributed team
  • 4.
  • 5. Remote communication Project Manager Developers Designers Creative Director 1 Weekly meeting with the entire team Daily stand ups with developers Daily stand ups with designers
  • 7. Body language 55% Tone of voice 38% Actual message 7% Information we perceive Less misunderstandings: Camera always on
  • 11. Use visual elements during meetings
  • 13. We only trust the people we Who do you trust?
  • 14. Tips to improve trust levels Remote communication On-boarding: • Present yourself • Biggest success story • Last project During the project: • Get personal • Humanize interactions • Create virtual spaces for communication • Fun activities
  • 15. Fun activities: Create sense of belonging Sense of belonging
  • 16. Sense of belonging Fun activities: Create sense of belonging
  • 17. Sense of belonging Fun activities: Create sense of belonging
  • 18. Fun activities: Create sense of belonging Sense of belonging
  • 19. Sense of belonging Create a mascot • Spend 5 to 10 minutes brainstorming with your team to generate a list of personality traits and skills that an ideal team member would possess. • Your list should contain items that would be common for any team, as well as traits unique to your specific team. • Encourage team members to go beyond the obvious. • After brainstorming, use the drawing feature of your online collaborative tool to create a team mascot representing your ideal team member. • It's fun to create your team mascot together in real time, with all team members contributing something to the drawing. Make a stick figure that has all the characteristics in it. • As a facilitator, you need to make sure that each person’s contribution is represented at least once in the figure. • Bring the stick figure to an artist (it can be a person in the team) and turn it into a cool-looking mascot. Add the company colors if possible. • Use it in presentations, and you can even make T-shirts and mugs with it and send them to the team members. Start to motivate your team
  • 22. Top 5: Feeling part of the team 1. Getting to know others 2. Gratitude 3. The company cares about me 4. Clear guidance and development 5. Fun Best moment in 2016 Disconnection
  • 24. Motivation drops with frustrating projects and difficult clients Motivation Purpose Sense of belonging
  • 25. Purpose How? • Hire people that share similar values to your company’s. • Share the purpose in every meeting with different examples. • Help team members achieve their dreams. Start to motivate your team
  • 26. Know your team • Personality • Interests • Interrelations • Expectations • Aspirations • Potential and strengths • Areas to improve • What makes them thrive Get to know your team
  • 27. What Motivates Your Team? Ask your team members to think about and answer these questions. Then share them during a meeting or 1:1 session: • Are you happy with your work and the tasks you do? • What motivates you at work? • Is it the purpose of your company? • Is it the money? • Your colleagues? • Focus on the activities that motivate you the most. Ask yourself why they are the ones that motivate you the most. • What is your personal contribution to these tasks? • How has management affected your motivation positively? Negatively? Get to know your team
  • 28. What Demotivates Your Team? Get to know your team
  • 30. Everything Must Be SUPER Particularities of Remote Teams • Super Self-Awareness • Super Communication • Super Patience • Super Clever • Super Caring … and diversify the channels
  • 31. Tomorrow 11am Workshop A Digital Relationship: Communication with remote clients
  • 32. Managing-Virtual-Teams.com • Workshops for Managers and Team Members • Facilitate Team Activities • 1:1 Consulting Skype: annadanes anna.danes@managing-virtual-teams.com

Editor's Notes

  1. ACTIVITY 1: Burning questions Each person writes in a piece of paper a question they hope to go over during the training. The facilitator tries to find answers to the questions during the Workshop. The ones that don’t find an answer will be replied in an email with examples and interesting links. ACTIVITY 2: Back to back drawing: Draw what you hear. Material: figures made out of geometrical shapes (train, elephant, bear, house,…) all the drawings are different. One person gives verbal instructions on how to draw the shape without telling the other what it is. The other cannot show for approval or ask questions. Afterwards they compare. Facilitator asks about the difficulties. Talk about having no visual clues. Value of good listening. Methaphor for remote teams.
  2. I will tell you 3 stories that will illustrate how it works. The story of XX a XX, the ….
  3. Example: Collabora is a software development company. They programming team decided that the ideal team member had laser-focus, was serious, fast, didn’t make a mess, was tech savvy and of course, had good programming skills. The result is this ninja that carries a keyboard, 2 mouse, an antenna and flies in a cloud made of binary code.
  4. Example: Collabora is a software development company. They programming team decided that the ideal team member had laser-focus, was serious, fast, didn’t make a mess, was tech savvy and of course, had good programming skills. The result is this ninja that carries a keyboard, 2 mouse, an antenna and flies in a cloud made of binary code.
  5. Do activities to increase identification with company and team:
  6. If they grow, you grow. All this is common sense but not common practice.
  7. Having a solid culture will help you transmit these values and attract the right people. Focus on contribution to the greater good. Help individuals connect the goal to their goal-related or life purpose.
  8. You can only motivate people that you know, people that thrive about. You think you know your team? It takes time