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Does Leadership Matter for Performance?
John Colvin
July 2015
Contents
โ€ข John Colvin background
โ€ข Data on link between performance and leadership
โ€ข What are the key ingredients of leadership?
โ€ข The turbo charging effect of culture
โ€ข How do you assess these leadership and cultural qualities?
2
Central Theme
Poor leaders lose money
Good leaders make profit
Extraordinary leaders double profit
Extraordinary leaders build great cultures
3
Central Theme
PE firms generate great financial data on most deals
How good is the data on the most important asset of any firm?
Leadership quality and culture
4
Central Theme
Can PE firms do a better job on assessing leadership and culture?
5
Central Theme
Can PE firms do a better job on assessing leadership and culture?
Everybody can
6
John Colvin Background
โ€ข 25 years management consulting โ€“ CEO APAC of PA, and on the international board for 10 years
โ€ข Built highest profit business in PA global firm
โ€ข Spent 15 years working on large scale transformation assignments for major global banks
โ€ข LEK was part of PA โ€“ brought Tim Sims to Australia in 1987 โ€“ sold first 4 major jobs
โ€ข 7 years as CEO of Blake Dawson Waldron
โ€ข Tripled revenues
โ€ข Tripled PEP
โ€ข 5 years partner at Heidrick & Struggles
โ€ข Now in own business - practice mix for past 10 years
โ€ข 50% CEO & board practice
โ€ข 15% strategy & board consulting
โ€ข 35% working with three major relationships
โ€ข M&A work in PS markets
โ€ข Team of 4 โ€“ plus collaborate with another dozen people
7
Data on Link Between Performance and Leadership
8
Every 5% points of Employee Sat Delivers .5% Increase in Revenue
9
Analysts can see the Impact of Leadership on Share Price
10
Average premium and discount placed on
effective/ ineffective leadership
Leadership Competencies
11
Leadership Competencies
1 strength = 60th percentile
3 strengths = 80th percentile
4 to 5 strengths = 90th percentile
One competency has the greatest impact on getting into 90th percentile
Inspires and motivates others to high performance
12
The Turbo Charging Effect of Culture
โ€ข It is possible to have great individual leaders in the top team who totally underperform as a
team
โ€ข The organization is dysfunctional โ€“ despite good people everywhere
โ€ข Lots of reasons
โ€ข Poor leadership skills of CEO
โ€ข Rem system not aligned to desired cultural values
โ€ข Measures not appropriate
โ€ข Badly designed structure
โ€ข Lots of politics โ€“ people fighting each other
โ€ข What a difference you get with a great CEO getting everybody on the same page โ€“ all the arrows
are pointing north โ€“ all the energy is focused on delivering against agreed client needs
13
The Turbo Charging Effect of Culture
โ€ข Iโ€™m convinced that the greatest predictor of a companyโ€™s future is its culture
โ€ข The best firms have a strong culture that endure through different leadership eras
โ€ข The best firms endure through major market upheavals
โ€ข Why do some firms get things done, where other firms just canโ€™t
โ€ข The โ€œJaws of Cultureโ€ chew up most initiatives โ€“ over 80% of major change programs fail
โ€ข The single biggest factor in successful cultures is the CEO
โ€ข The board has a key role to play in sustaining healthy cultures
โ€ข Succession planning
โ€ข Adapting the culture to changed market conditions
โ€ข The impact of disruptive technology on business models
14
How Do You Assess These Leadership and Cultural Qualities?
โ€ข Surprisingly easy
โ€ข Talk to lots of people
โ€ข In a structured way
โ€ข Thatโ€™s relevant to the needs of the business
โ€ข Talk to lots of people
โ€ข Bosses โ€“ peers โ€“ subordinates โ€“ secretaries โ€“ customers โ€“ major suppliers - analysts
โ€ข In the work we do โ€“ we talk to around 12 referees for about an hour โ€“ using a very structured
questionnaire focused on the very specific needs of the job
โ€ข Plus very in-depth interviewing of candidates โ€“ spend up to 15 hours with CEO candidates
โ€ข There are no short cuts in really getting to know what makes people tick
15
How do you assess these leadership and cultural qualities?
16
โ€ข The end result is incredible data on each candidate to allow decisions to be made with precision
โ€ข This data is as rigorous as any financial analysis that you would do routinely
Contact Details
17
John Colvin
Principal
E: jcolvin@johncolvin.com.au
M: +61 409 183 174
S: +61 2 8823 3485
Level 36, Governor Phillip Tower
1 Farrer Place, Sydney NSW 2000, Australia
Sian Oโ€™Shaughnessy
Research Analyst
E: sian@johncolvin.com.au
D: +61 2 8823 3485
Level 36, Governor Phillip Tower
1 Farrer Place, Sydney NSW 2000, Australia
Sandra Heinig
Senior Associate
E: sh@johncolvin.com.au
M: +61 416 731 897
S: +61 2 8823 3485
D: +61 2 8823 3487
Level 36, Governor Phillip Tower
1 Farrer Place, Sydney NSW 2000, Australia

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Does leadership matter for performance 29072015

  • 1. Does Leadership Matter for Performance? John Colvin July 2015
  • 2. Contents โ€ข John Colvin background โ€ข Data on link between performance and leadership โ€ข What are the key ingredients of leadership? โ€ข The turbo charging effect of culture โ€ข How do you assess these leadership and cultural qualities? 2
  • 3. Central Theme Poor leaders lose money Good leaders make profit Extraordinary leaders double profit Extraordinary leaders build great cultures 3
  • 4. Central Theme PE firms generate great financial data on most deals How good is the data on the most important asset of any firm? Leadership quality and culture 4
  • 5. Central Theme Can PE firms do a better job on assessing leadership and culture? 5
  • 6. Central Theme Can PE firms do a better job on assessing leadership and culture? Everybody can 6
  • 7. John Colvin Background โ€ข 25 years management consulting โ€“ CEO APAC of PA, and on the international board for 10 years โ€ข Built highest profit business in PA global firm โ€ข Spent 15 years working on large scale transformation assignments for major global banks โ€ข LEK was part of PA โ€“ brought Tim Sims to Australia in 1987 โ€“ sold first 4 major jobs โ€ข 7 years as CEO of Blake Dawson Waldron โ€ข Tripled revenues โ€ข Tripled PEP โ€ข 5 years partner at Heidrick & Struggles โ€ข Now in own business - practice mix for past 10 years โ€ข 50% CEO & board practice โ€ข 15% strategy & board consulting โ€ข 35% working with three major relationships โ€ข M&A work in PS markets โ€ข Team of 4 โ€“ plus collaborate with another dozen people 7
  • 8. Data on Link Between Performance and Leadership 8
  • 9. Every 5% points of Employee Sat Delivers .5% Increase in Revenue 9
  • 10. Analysts can see the Impact of Leadership on Share Price 10 Average premium and discount placed on effective/ ineffective leadership
  • 12. Leadership Competencies 1 strength = 60th percentile 3 strengths = 80th percentile 4 to 5 strengths = 90th percentile One competency has the greatest impact on getting into 90th percentile Inspires and motivates others to high performance 12
  • 13. The Turbo Charging Effect of Culture โ€ข It is possible to have great individual leaders in the top team who totally underperform as a team โ€ข The organization is dysfunctional โ€“ despite good people everywhere โ€ข Lots of reasons โ€ข Poor leadership skills of CEO โ€ข Rem system not aligned to desired cultural values โ€ข Measures not appropriate โ€ข Badly designed structure โ€ข Lots of politics โ€“ people fighting each other โ€ข What a difference you get with a great CEO getting everybody on the same page โ€“ all the arrows are pointing north โ€“ all the energy is focused on delivering against agreed client needs 13
  • 14. The Turbo Charging Effect of Culture โ€ข Iโ€™m convinced that the greatest predictor of a companyโ€™s future is its culture โ€ข The best firms have a strong culture that endure through different leadership eras โ€ข The best firms endure through major market upheavals โ€ข Why do some firms get things done, where other firms just canโ€™t โ€ข The โ€œJaws of Cultureโ€ chew up most initiatives โ€“ over 80% of major change programs fail โ€ข The single biggest factor in successful cultures is the CEO โ€ข The board has a key role to play in sustaining healthy cultures โ€ข Succession planning โ€ข Adapting the culture to changed market conditions โ€ข The impact of disruptive technology on business models 14
  • 15. How Do You Assess These Leadership and Cultural Qualities? โ€ข Surprisingly easy โ€ข Talk to lots of people โ€ข In a structured way โ€ข Thatโ€™s relevant to the needs of the business โ€ข Talk to lots of people โ€ข Bosses โ€“ peers โ€“ subordinates โ€“ secretaries โ€“ customers โ€“ major suppliers - analysts โ€ข In the work we do โ€“ we talk to around 12 referees for about an hour โ€“ using a very structured questionnaire focused on the very specific needs of the job โ€ข Plus very in-depth interviewing of candidates โ€“ spend up to 15 hours with CEO candidates โ€ข There are no short cuts in really getting to know what makes people tick 15
  • 16. How do you assess these leadership and cultural qualities? 16 โ€ข The end result is incredible data on each candidate to allow decisions to be made with precision โ€ข This data is as rigorous as any financial analysis that you would do routinely
  • 17. Contact Details 17 John Colvin Principal E: jcolvin@johncolvin.com.au M: +61 409 183 174 S: +61 2 8823 3485 Level 36, Governor Phillip Tower 1 Farrer Place, Sydney NSW 2000, Australia Sian Oโ€™Shaughnessy Research Analyst E: sian@johncolvin.com.au D: +61 2 8823 3485 Level 36, Governor Phillip Tower 1 Farrer Place, Sydney NSW 2000, Australia Sandra Heinig Senior Associate E: sh@johncolvin.com.au M: +61 416 731 897 S: +61 2 8823 3485 D: +61 2 8823 3487 Level 36, Governor Phillip Tower 1 Farrer Place, Sydney NSW 2000, Australia